4.5 out of 5

"Check in was smooth and we were allowed to chk in early because the room was ready. " More

By a verified traveller on Thu 09 Aug 2018

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Hotel Description

A family-friendly stay in Miami awaits you at Burleigh Surf Apartments. Within a 5-minute stroll you'll find Burleigh Beach and Nobby Beach within a 30-minute walk. Highlights at this beachfront property include an outdoor swimming pool, an indoor swimming pool and in-room kitchens.

Each apartment is individually decorated and features a flat-screen TV with cable channels, along with a washer/dryer, a furnished balcony and a living room. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a hob. Nice touches to enhance your stay include a jetted tub and free toiletries. WiFi, a DVD player and a separate tub and shower are also available. Weekly housekeeping is available.

Spend the day at the beach and enjoy the on-site fitness centre, outdoor tennis court and spa tub. Other amenities include a sauna, a games room and a garden. There's also the convenience of free self parking.

With a stay at this 4-star Miami property, you'll be 1.9 km (1.2 mi) from Burleigh Golf Club and 2.7 km (1.7 mi) from Jellurgal Aboriginal Cultural Centre, Tours & Information Hub.

3 Bedroom Sub Penthouse

Bed Count 4 Twin Beds Maximum Occupancy 7 Max

2 Bedroom Standard

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

3 Bedroom Sub Penthouse

Bed Count 1 Queen Bed Maximum Occupancy 7 Max

1 Bedroom Superior

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

1 Bedroom Standard

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

3 Bedroom Superior

Bed Count 1 King Bed Maximum Occupancy 7 Max

Burleigh Surf Apartments ratings based on 94 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Burleigh Surf Apartments

Everyone (56) Couples (12) Family (25)
5 out of 5
Nice and clean ..lovely views ..very pleasant stay

Posted by on 7 Feb. 2019

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Comment from Hotel Management

8 Feb. 2019 by Toni

Thank you for your review. We hope to welcome you back to Burleigh Surf apartments again soon.

1 out of 5

Posted by on 31 Dec. 2018

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Comment from Hotel Management

9 Jan. 2019 by Toni

Thank you for your review

4 out of 5
Beautiful, clean and convenient unit. The car park was a little awkward to drive into to but we got used to it.

Posted by on 29 Dec. 2018

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Comment from Hotel Management

9 Jan. 2019 by Toni

Thank you for your review. We are pleased that you enjoyed your apartment and managed with the complimentary secure basement car parking. Kind Regards, Burleigh Surf Apartments

2 out of 5
Apartment did not match the photos. Old damaged cupboards, wrinkled carpets.

Posted by on 28 Nov. 2018

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Comment from Hotel Management

5 Dec. 2018 by Toni

We appreciate your feedback of your recent stay. Kind regards-Burleigh Surf apartments

5 out of 5
Great position. Great facilities. Would be good if the windows opened, but I guess that is a safety feature.

Posted by , from Byron Bay on 27 Nov. 2018

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Comment from Hotel Management

5 Dec. 2018 by Toni

Thank you Lois for your review. We are pleased that you enjoyed your stay and we hope to welcome you back again soon. Kind regards-Burleigh Surf apartments

1 out of 5

Posted by on 27 Nov. 2018

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Comment from Hotel Management

5 Dec. 2018 by Toni

Thank you for your review.

4 out of 5
Great position. close to all amenities. Third time I have stayed here

Posted by on 20 Oct. 2018

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Comment from Hotel Management

24 Oct. 2018 by Lauren

Hi Tony, It was great to see you again, we look forward to your next visit. Regards, Management & Staff

3 out of 5
This place is good but not great. Nice view from the balcony and the apartment was spacious-that’s the the positives. It’s a 15-20 min walk to Burleigh but there’s enough around to not need to go there so location is fine unless you want to be right in the main area. The apartment is really dated and tired and the pools are not suitable for kids as there is no shallow part in either pool. That was the negatives for us. It was our first time to this area so we took a chance but having seen the location now I would choose to stay elsewhere.

Posted by on 9 Sep. 2018

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Comment from Hotel Management

12 Sep. 2018 by Res

We appreciate your feedback regarding your recent stay. We are pleased that you enjoyed the Ocean views our apartments offer and our central location to the Gold coast. We have both an Indoor heated pool which is great for families all year around and an Outdoor pool, both have a start depth of 1.5 metres. Thank you for your review. Kind regards-Reservations

5 out of 5

Beautiful clean friendly and great Service

Check in was smooth and we were allowed to chk in early because the room was ready.

Posted by on 9 Aug. 2018

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Comment from Hotel Management

15 Aug. 2018 by Lauren

Dear Guest, Thank you for your wonderful review, we are so glad you enjoyed your stay and look forward to seeing you again in the near future. Kind regards, Management and Staff

4 out of 5

Family holiday by the beach

The apartment was in a great location with beautiful ocean views. Close to surf club and Coles. A bit further from Burleigh but a short drive. My husband, six month old and I had a lovely stay. Unfortunately our trip ended with a bit of a bad taste as we accidentally misplaced our second key. The replacement fee on the tag says $75 but the lady at reception said it’s $150 usually $250 which was very confusing. It seemed they make up whatever fee of the day and were very rude about it. It was an honest mistake and we already felt awful. Poor communication in this regard which wasn’t a nice end.

Posted by , from Brisbane on 20 Jul. 2018

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Comment from Hotel Management

28 Jul. 2018 by Toni

We appreciate your review Kirri and would like to address the issues raised. Upon check out the gentleman informed us that one set of keys was missing and reception advised him we would give more time to locate the key as there would be a charge for replacement. He declined the offer and stated that everything was packed. The Guest registration form that was signed by you on Check in states there is a $250 charge for lost keys and the Manager who processed the payment reduced that to $150 and offered a refund of the amount if the key was located. The charge is for the change of locks, key cutting and new fob. We are pleased that you enjoyed the rest of your stay and hope that our explanation has answered your concerns. Regards from Burleigh Surf apartments.

About the Burleigh Surf Apartments

Location 238 The Esplanade, Miami, QLD 4220

Renovations + Closures

The following facilities will be closed from 29 May 2019 until 01 June 2019 (dates subject to change):

  • Swimming pool
  • One of the swimming pools

Property Features

Burleigh Surf Apartments offers its guests an indoor pool, an outdoor pool, an outdoor tennis court, and a spa tub. A fitness centre, a sauna, and tour or ticket assistance are also featured at the family-friendly Burleigh Surf Apartments. Free self parking is available. This 4-star Miami apartment is smoke free.

  • 1 building
  • 50 guestrooms or units
  • 31 levels
  • Childcare (surcharge)
  • Dry cleaning
  • Storage area for luggage
  • Tour and ticket information
  • Games room or arcade
  • Pool or billiards table
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Indoor pool
  • Separate living room
  • Outdoor tennis court
  • Kitchen
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: WiFi (surcharge)

Parking

Free self parking

Transport

  • Airport: Gold Coast, QLD (OOL-Coolangatta) (13.4 km / 8.3 mi)
  • Train station: Varsity Lakes Station (6.4 km / 4 mi)
  • Parking: Free self parking

Room Amenities

Burleigh Surf Apartments offers 50 forms of air-conditioned accommodation with washers/dryers and DVD players. Rooms open to furnished balconies. This individually decorated and furnished accommodation has separate living rooms. Accommodation at this 4-star apartment has kitchens with full-sized fridge/freezers, hobs, microwaves and kitchenware and utensils. Bathrooms include a separate bath and shower with a jetted bath, complimentary toiletries and a hairdryer. This Miami apartment provides wireless Internet access for a surcharge. Flat-screen televisions come with cable channels. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a weekly basis.

  • In-room kitchen
  • Washer and dryer
  • Private balcony (furnished)
  • Living room
  • Jetted tub
  • Flat-screen television
  • Cable channels
  • DVD player
  • Fridge (full size)
  • Microwave
  • Oven
  • Hob
  • Dishwasher
  • Kitchenware
  • Separate shower and tub
  • Housekeeping (weekly)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday-Friday: 8:30 AM-5 PM
  • Saturday-Saturday: 9 AM-3 PM
If you are planning to arrive after 4 PM, please contact the property at least 48 hours in advance using the information on the booking confirmation.

This property's front desk is open during the following times:

  • Monday - Friday: 8:30 AM - 5 PM
  • Saturday - Saturday: 9 AM - 3 PM
Guests arriving after 4 PM must contact the property at least 48 hours prior to arrival using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.0 per day.
  • Cribs (infant beds) are available for AUD 10.0 per day.

Pets

  • No pets allowed

Policies

Additional policies and fees may apply when booking more than 4 rooms. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • Cash or credit card deposit required

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per stay
  • Breakage deposit: AUD 200 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: AUD 12 per night (rates may vary)
  • Fee for wireless Internet in public areas: AUD 12 per day (rates may vary)
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 30.0 per day
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Burleigh Surf Apartments Apartment Miami
  • Burleigh Surf Apartments Apartment
  • Burleigh Surf Apartments Miami
  • Burleigh Surf Apartments

You should know

  • Registered guests are the only ones allowed to be in guestrooms.