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4.1 out of 5

"Beautiful setting. The resort needs money spent on it and a good clean. The staff are friendly and were very apologetic about things. Seems to be very ... " More

By a verified traveller on Thu 01 Oct 2020

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Hotel Description

A family-friendly stay in Gold Coast awaits you at Couran Cove Island Resort. Within steps you'll find South Stradbroke Island Conservation Park and Southern Moreton Bay Islands National Park. Highlights at this beachfront resort include 3 restaurants, 2 outdoor swimming pools, and a full-service spa.

You can enjoy 2 bathrooms, balconies, and sofa beds, featured in all 193 rooms. In-room dining is easy with kitchens that come equipped with refrigerators, microwaves, and stovetops. Smart TVs, separate bathtubs and showers, and coffee/tea makers are also available. Limited housekeeping is available.

A day of pampering can include massages, body wraps, and mani/pedis. The restaurant, Poolside Cafe, Spa Island, serves local and international cuisine and is open for breakfast, lunch, and dinner. The Marlin Bar is the resort's own bar, serving drinks along with lunch and dinner. Spend the day at the beach and enjoy the 2 outdoor tennis courts, marina, and 24-hour fitness center. Other amenities include free WiFi in public areas, a conference center, and a kids' swimming pool. There's also free self parking, along with the convenience of a ferry terminal shuttle.

Within a 20-minute drive of this 4-star Gold Coast resort, attractions include Dreamworld and WhiteWater World.

Waterview Studio

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$209* Per night/room 3 Dec. - 4 Dec.

1 Bedroom Waterview Apartment

Bed Count 1 King Bed Maximum Occupancy 4 Max

2 Bedroom Beachfront Lodge

Bed Count 1 King Bed Maximum Occupancy 5 Max

Family Apartment, 2 Bedrooms, 2 Bathrooms, Lagoon View

Bed Count 1 King Bed Maximum Occupancy 7 Max

4 Bedroom Forestview Villas

Bed Count 4 King Beds Maximum Occupancy 8 Max

4 Bedroom Broadwater Villas

Bed Count 4 King Beds Maximum Occupancy 8 Max

Couran Cove Island Resort ratings based on 242 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Couran Cove Island Resort

Everyone (103) Couples (69) Family (65)
2 out of 5
The cabin was nice but the resort was very disappointing. There was no indication on the website that half (or more) of the amenities were not functioning at capacity (or even at all). We have all been through COVID but it really can't be the excuse for not informing people that they'll be no groceries available and a very limited ONE cafe! The surroundings are beautiful but charging top dollar for a stay is really pushing their luck. I would not recommend it for the prices charged.

Posted by on 7 Oct. 2020

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5 out of 5

Posted by on 6 Oct. 2020

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3 out of 5
Beautiful setting. The resort needs money spent on it and a good clean. The staff are friendly and were very apologetic about things. Seems to be very poorly managed at the moment. I do hope they can get back on their feet. Would go back as the natural surrounds are just amazing with plenty of wildlife around and fun fur kids.

Posted by , from Gold Coast on 1 Oct. 2020

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5 out of 5
We stayed here for 3 nights and 4 days- in and Interconnecting family room. - we loved it, it was so spacious and the balcony overlooking the water. When we arrived our rooms were ready to check in. The kids and adults enjoyed the biking, sports activities and water activities. It’s so much fun here. We would like to come back. Our water taxis are on time and so friendly.

Posted by , from Brisbane on 26 Sep. 2020

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2 out of 5
Still a fun place but don’t expect anything to be open and bring your own food. Bikes are available but too bad if you have little kids. There are jet ski tours I think. Time and COVID have wiped the place out.

Posted by on 22 Sep. 2020

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3 out of 5
Nice, clean and tidy but very dated and rundown. The resort looked like it hasn’t been maintained and felt like a deserted island. The staff was friendly but probably would not go back.

Posted by on 20 Sep. 2020

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5 out of 5
Great service- beautiful surroundings. Beautiful unit. Just bring your mozzie spray.

Posted by on 2 Feb. 2020

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4 out of 5
Very relaxing atmosphere and friendly staff. The prices once there, are a little steep for food and drinks. View from the room was beautiful and nice walk around the resort.

Posted by on 2 Feb. 2020

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4 out of 5

Posted by on 2 Feb. 2020

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3 out of 5
Resort is a bit tired and need of refurbishment. some bedding had stains. early closure of poolside dining was a disappointment on Sunday, most people still at the pool and unable to buy snacks.(Australia Day) Tom the duty manager was amazing when we had a dining issue at the restaurant. He was very client focussed, professional and polite. Overall we had a good time, apartment was spacious and clean

Posted by on 29 Jan. 2020

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Property Features

As a guest of Couran Cove Island Resort, you'll find a full-service spa, a marina, and 2 outdoor swimming pools. There are 3 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. Event space at this resort measures 3541 square feet (329 square meters) and includes a conference center. A children's pool, a 24-hour fitness center, and barbecue grills are also featured at the family-friendly Couran Cove Island Resort. Free self parking is available. Smoking is allowed in designated areas at this 4-star Gold Coast resort.

  • 1 floor
  • 193 guestrooms or units
  • 3 dining venues
  • 3541 sq ft of conference space
  • 329 sq m of conference space
  • Built in 1988
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Poolside lounge chairs
  • Conference center
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • Smoking in designated areas

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 2
  • Kitchen
  • Grocery/convenience store
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Miniature golf on site
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Coolangatta Airport (OOL) (55 km / 34.2 mi)
  • Train station: Gold Coast City Coomera Station (8.6 km / 5.4 mi)
  • Property shuttles: Ferry terminal shuttle
  • Parking: Free self parking

Room Amenities

Couran Cove Island Resort offers 193 accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Accommodations are furnished with double sofa beds. Accommodations at this 4-star resort have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers and complimentary toiletries. Smart televisions are featured in guestrooms. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided on a limited basis.

  • In-room kitchen
  • 2 bathrooms
  • Private balcony
  • Pull-out sofa bed
  • Smart television
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (limited)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Heating
  • Ceiling fan

Food & Drink

Poolside Cafe, Spa Island - This poolside restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

The Marlin Bar - This bar specializes in local and international cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.

Portside Cafe - This café specializes in local cuisine. Guests can enjoy drinks at the bar. Open daily.

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8 AM - 7 PM. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Please note that the Eco Cabins are located 1.5 kilometers away from the marina and reception area.

This property is accessible by ferry only. This property provides roundtrip ferry transfers between Hope Harbour Marina on Hope Island to Stradbroke Island. The ferry departs from Hope Island daily at 7:15 AM, 9:30 AM, 11:30 AM, 1:30 PM, 3:30 PM, and 5:30 PM (Friday only); and departs from Stradbroke Island to Hope Island at 8:30 AM, 10:30 AM, 12:30 PM, 2:30 PM, and 4:15 PM. Guests must contact the property in advance to book ferry transfers. Mandatory transfer fees apply.

The front desk at this property is open daily from 8 AM - 7 PM.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place and guests are provided with hand sanitizer.

  • No rollaway/extra beds available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: AUD 40.00 (subject to availability)
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ramada Couran Cove Island
  • Ramada Couran Cove Island Resort
  • Ramada Couran Cove Island Resort South Stradbroke Island
  • Ramada Couran Cove Island South Stradbroke Island
  • Couran Cove Island Resort South Stradbroke Island
  • Couran Cove Island Resort
  • Couran Cove Island South Stradbroke Island
  • Couran Cove Island
  • Couran Cove Resort Stradbroke
  • Couran Cove Island Resort Resort
  • Couran Cove Island Resort South Stradbroke Island
  • Couran Cove Island Resort Resort South Stradbroke Island

You should know

  • To get to the property, guests need to transfer by boat. Transfers need to be confirmed by contacting the property at least 72 hours before travel at the number on the booking confirmation.
  • Couran Cove Island Resort offers transfers from the ferry terminal (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Pool access available from 7 AM to 9 PM.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.