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 South Stradbroke Island •1 Room
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Couran Cove Island Resort

4-star property
4216 Gold Coast, South Stradbroke Island, QLD 1800 796 370
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3.9 out of 5
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See all 301 wotif Reviews

"The resort was in a very dilapidated condition. " More

By a verified traveller on Thu 02 Feb 2023

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Hotel Description

A family-friendly stay in Gold Coast awaits you at Couran Cove Island Resort. Within steps you'll find South Stradbroke Island Conservation Park and Southern Moreton Bay Islands National Park. Highlights at this beachfront resort include 3 restaurants, 2 outdoor swimming pools, and a marina.

The restaurant, Poolside Cafe, Spa Island, serves local and international cuisine and is open for breakfast, lunch, and dinner. The Marlin Bar is the resort's own bar, serving drinks along with lunch and dinner. Spend the day at the beach and enjoy the 2 outdoor tennis courts, 24-hour gym, and kids' swimming pool. Other amenities include a conference center, a coffee shop/cafe, and laundry facilities. There's also the convenience of a ferry terminal shuttle.

Within a 20-minute drive of this 4-star Gold Coast resort, attractions include Dreamworld and Warner Bros. Movie World.

1 Bedroom Waterview Apartment

Bed Count 1 King Bed Maximum Occupancy 4 Max

2 Bedroom Beachfront Lodge

Bed Count 1 King Bed Maximum Occupancy 5 Max

Family Apartment, 2 Bedrooms, 2 Bathrooms, Lagoon View

Bed Count 1 King Bed Maximum Occupancy 7 Max

4 Bedroom Forestview Villas

Bed Count 4 King Beds Maximum Occupancy 8 Max

Waterview Studio

Bed Count 1 King Bed Maximum Occupancy 3 Max

Boardwalk Overwater Studio

Bed Count 1 King Bed Maximum Occupancy 3 Max

Couran Cove Island Resort ratings based on 301 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Couran Cove Island Resort

Everyone (117) Couples (83) Family (84)
1 out of 5
Should have checked the recent reviews. This section of the island is in strife with Electricity and Gas being switched off and the locals of the Cove living off generators or just leaving the island. It’s a sad situation for them. Most of the features listed in the booking ad were not in use. - No Cafe - No Watersports - No Fitness Centre - No Park - No Bowls - Only 1 place to eat with very limited choice - worse of all, the pool was not in use. We were told that the pool was out of order only 24 hours prior meaning there was no time to notify us. We were able to later find out from a local that the pool was out of use for a week and they believe it will not come back into use and that this was the beginning of the end. Many of the units there are up for sale and there are regular break ins caused by Drug issues. We tried to leave on the same day only to find out the 4.30pm Ferry was not on that day (Saturday) then left the next day. We just got our refund. The only restaurant shut at 7.30pm and we were in the room by 7.15pm counting down the hours to leave. Even though there seemed to be wifi, it wouldn’t connect. I asked one of the kitchen stuff about this and he said, “I thought there was never any wifi” The next morning the next morning the Ferry was an hour late. We noticed distress from another person who was going to miss a flight. This once beautiful resort is now a run down waste ground of what is used to be. It can’t have long left at this rate.

Posted by on 27 Feb. 2023

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3 out of 5
The resort was in a very dilapidated condition.

Posted by on 2 Feb. 2023

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1 out of 5
I honestly don’t really know where to start. Firstly, the facilities are abandoned. Not rundown, but abandoned. There were rusty spikes in the children’s playground. There was poo all over the pool (which the ducks loved using). In the first apartment we were in, there was black mould on lamps and the toilet didn’t work. We asked for a (paid) upgrade and the new place was better, until I discovered mould on one of the pull out mattresses. There was almost no food options. There was no communication from staff about availability of food or facilities. We had to wait twenty minutes for service at the bar (while watching a bartender stack wine glasses) to be told that what we wanted was unavailable. No fresh fruit on the island, and ludicrously expensive for what was there (think $4 for a single serve of weetbix). We left two days early. The receptionist didn’t care that we were leaving early, she just wanted to be rid of us. If you’re thinking about going, keep in mind that it isn’t just old fashioned facilities that are a bit aged. These facilities are like Pripyat on the goldy, or like what happens when millionaires discard their expensive assets but still allow foolish patrons to book thinking that ‘it couldn’t possibly be that bad’. It’s bad - trust me.

Posted by on 22 Jan. 2023

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4 out of 5
We liked that the property had great pool options for young and older guests. Main resort area and accomodation was wheelchair friendly however of three wheelchair toilets, only one was open. The room was clean and big, however no housekeeping and no wifi. Ferry driver Matt was nice and helpful. Rundown and unkempt facilities, only one place to dine for dinner with tiny & pricey menu with desserts listed but not available for the whole stay, broken hire equipment with long wait periods for some items, staff available were nice but VERY understaffed, long waits for takeaway lunch (30 minutes just in queue), no information or communication on how to hire equipment or extra activities - had to seek this out ourselves, no access to activities listed on website such as massage, buffet, spa and more.

Posted by on 19 Jan. 2023

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2 out of 5
Be prepared for this to be the most expensive crap hole you’ve stayed at. The resort is seriously falling apart around you - paths in disrepair, rotten wooden railings, rusty bikes, kayaks with holes. The cabin we stayed in the flames from the gas cook top kept going out so needed a watchful eye to make sure we didn’t get gassed out. Rust marks on the sheets. Water damaged floors. The photos do not match the reality. The meal prices are exorbitant for the quality you actually receive, the wait times for ordering meals and drinks can reach anywhere up to 30 minutes just to order and then 30-45 minutes for the food to arrive. They did not have any desserts listed on the menu, only ice creams ($5 for a paddle pop) Cans of soft drink are $5. Coffee lines in the morning were ridiculous, with only one staff member taking the orders and making the coffee. Be prepared and Take your own snacks and drinks - ignore the rule of not taking your own alcohol, they don’t seem to really care. We did have the experience of watching influencers the resort had hired for advertising opportunities, Take cash as they charge $1 every time you use eftpos. Don’t bother tipping. Service is not worth it.

Posted by on 16 Jan. 2023

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4 out of 5
Beautiful island staff were amazing and rooms are great

Posted by on 16 Jan. 2023

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2 out of 5
The area is beautiful, nice contact with nature , but the facilities are all run down, staff were rude and unhelpful , specially receptionist , amenities broken in the room, room dirty. This place has potential but needs to be looked after. No activities for kids. No transport offered to and from the room, no biggies to be rented out. Seu difficult to get around with kids .

Posted by on 8 Jan. 2023

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1 out of 5
we didnt get a. two beedroom villa as paid for

Posted by on 11 Dec. 2022

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4 out of 5
The cove is a pleasant relaxing venue with plenty of options for activities. Although needing some upgrades in places, it is a beautiful place to holiday in. I would go back again.

Posted by on 25 Nov. 2022

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4 out of 5

Posted by on 18 Nov. 2022

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About the Couran Cove Island Resort

Location 4216 Gold Coast, South Stradbroke Island, QLD 4216

Property Features

Couran Cove Island Resort offers its guests a marina, 2 outdoor swimming pools, outdoor tennis courts, and a 24-hour fitness center. There are 3 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Event space at this resort measures 3541 square feet (329 square meters) and includes a conference center. A children's pool, tour/ticket assistance, and barbecue grills are also featured at the family-friendly Couran Cove Island Resort. A complete renovation of Couran Cove Island Resort was completed in 2016. Smoking is allowed in designated areas at this 4-star Gold Coast resort.

  • 1 floor
  • 193 guestrooms or units
  • 3 dining venues
  • 3541 sq ft of conference space
  • 329 sq m of conference space
  • Built in 1988
  • Poolside lounge chairs
  • Conference center
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Outdoor tennis courts - 2
  • Kitchen
  • Grocery/convenience store
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Miniature golf on site
  • Sofa bed
  • Refrigerator
  • Microwave

Parking

Free self parking

Transport

  • Train station: Gold Coast City Coomera Station (8.8 km / 5.5 mi)
  • Property shuttles: Ferry terminal shuttle

Room Amenities

Couran Cove Island Resort offers 193 accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Accommodations at this 4-star resort have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers and complimentary toiletries. Smart televisions are featured in guestrooms. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided weekly.

  • In-room kitchen
  • 2 bathrooms
  • Private balcony
  • Pull-out sofa bed
  • Smart television
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Separate shower and tub
  • Cribs (surcharge)
  • Housekeeping (weekly)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Heating
  • Ceiling fan

Food & Drink

Poolside Cafe, Spa Island - This poolside restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

The Marlin Bar - This bar specializes in local and international cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.

Portside Cafe - This café specializes in local cuisine. Guests can enjoy drinks at the bar. Open daily.

Hotel Policies

Check-in

  • Check-in time starts at 2:30 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5:00 PM

Special check-in instructions:

Guests must transfer via Boat to the property. Guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking. This property offers transfers from the ferry terminal (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7:30 AM - 5:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Please note that the Eco Cabins are located 1.5 kilometers away from the marina and reception area.

To get to the property, guests need to transfer by Boat. Transfers need to be confirmed by contacting the property at least 72 hours before travel at the number on the booking confirmation. Couran Cove Island Resort offers transfers from the ferry terminal (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. The front desk at this property is open daily from 7:30 AM - 5:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 10.00 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and guests are provided with hand sanitizer.

  • No rollaway/extra beds available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Guests must provide health documentation

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 38
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.00 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ramada Couran Cove Island
  • Ramada Couran Cove Island Resort
  • Ramada Couran Cove Island Resort South Stradbroke Island
  • Ramada Couran Cove Island South Stradbroke Island
  • Couran Cove Island Resort South Stradbroke Island
  • Couran Cove Island Resort
  • Couran Cove Island South Stradbroke Island
  • Couran Cove Island

You should know

  • Pool access available from 7 AM to 9 PM.
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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.