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Sovereign Gold Coast

4-star property
138 Ferny Avenue, Surfers Paradise, QLD 1800 796 370
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3.7 out of 5
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See all 382 wotif Reviews

"I cant believe the prices they charge for a room here. Our room dirty walls scuffs everywhere, dust and cob webs. Hadnt been cleaned properly in a lon ... " More

By a verified traveller on Fri 29 Sep 2023

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Hotel Description

At Sovereign Gold Coast you'll be 0.6 km (0.3 mi) from Surfers Paradise Beach and 1 km (0.6 mi) from Cavill Avenue. Highlights at this hotel include an outdoor swimming pool, free self parking, and a spa tub.

Enjoy the gym, sauna, kids' swimming pool, and pool loungers. Additionally, you'll find laundry facilities, concierge services, and a terrace. There's also limited parking, along with the convenience of car rentals on site.

With a stay at this 4-star Surfers Paradise hotel, you'll be 4.2 km (2.6 mi) from Gold Coast Convention and Exhibition Centre and 4.7 km (2.9 mi) from The Star Gold Coast.

Hotel Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$146* Per night/room 10 Oct. - 11 Oct.

Suite, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

One-Bedroom Suite Queen Single

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe One Bedroom Suite Queen Single

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Family Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Sovereign Gold Coast ratings based on 382 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Sovereign Gold Coast

Everyone (208) Couples (66) Family (80)
3 out of 5
I cant believe the prices they charge for a room here. Our room dirty walls scuffs everywhere, dust and cob webs. Hadnt been cleaned properly in a long time. The bathroom was terrible didnt look like it been cleaned at all the basin was dirty or stained and cracked and hasnt been replaced. The shower had hairs in it and moul/scum build up on the bottom of the glass. I mentioned it to the receptionist after checking in that the cleanliness was lacking and all she said was I'll pass it on to house keeping for next time.

Posted by on 29 Sep. 2023

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3 out of 5
Parking is a big problem

Posted by on 25 Sep. 2023

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5 out of 5
Walking distance was great, very convenient to transport, beach and shops. If I was critical the room looked a little tired. Perhaps a refresh!!!!

Posted by on 25 Sep. 2023

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2 out of 5

Posted by on 24 Sep. 2023

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5 out of 5
Great place to stay!

Posted by on 22 Sep. 2023

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4 out of 5
Property was out of the hustle of the main Surfers Paradise area so had a quiet night sleep. We were in a 1 bedroom apartment, plenty of room however the 'kitchen area' was very outdated & run down. Benches looked like they were pulled out of an office & half renovated. Toilet was terrible & basically didn't flush even after 3 or 4 attempts each time. Pool & spa area is beautiful, the restaurant smelled amazing even though we didn't dine there. Was only a quick 1 night stay & for the price was really good, just the toilet needs fixing. Think it was room 126 from memory.

Posted by on 11 Sep. 2023

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5 out of 5
Great facilities, kind staff. Highly recommended!

Posted by on 9 Sep. 2023

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3 out of 5
Room was great but both nights we stayed there were loud parties until 2am and smoking No one onsite to resolve issues after reception closes.

Posted by on 6 Sep. 2023

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4 out of 5
No complaints.

Posted by on 22 Aug. 2023

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5 out of 5

Posted by on 20 Aug. 2023

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Comment from Hotel Management

22 Aug. 2023 by Andrea

Thank you.

About the Sovereign Gold Coast

Location 138 Ferny Avenue, Surfers Paradise, QLD 4217

Property Features

Sovereign Gold Coast offers its guests a children's pool, an outdoor pool, a spa tub, and a sauna. A fitness center, a terrace, and tour/ticket assistance are also featured at Sovereign Gold Coast. Limited free parking is available on a first-come, first-served basis. This 4-star Gold Coast hotel is smoke free.

  • 180 guestrooms or units
  • 9 levels
  • Built in 1998
  • Towels for the beach
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Metro station: Cypress Avenue Station (0.5 km / 0.3 mi)
  • Parking: Free self parking

Room Amenities

Sovereign Gold Coast offers 180 air-conditioned accommodations with hair dryers and irons/ironing boards. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms. Additionally, rooms include complimentary toiletries and blackout drapes/curtains.

  • Flat-screen television
  • Refrigerator
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or closet
  • Change of towels (on request)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Saturday: 8:00 AM - 7:30 PM
  • Sunday - Sunday: 8:30 AM - 5:00 PM
Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Saturday: 8:00 AM - 7:30 PM
  • Sunday - Sunday: 8:30 AM - 5:00 PM
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.0 per day.
  • Cribs (infant beds) are available for AUD 30.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts major credit cards, Visa, and Mastercard. Cash is not accepted. Onsite parties or group events are strictly prohibited.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and guests are provided with hand sanitizer.

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Events/parties not allowed
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 30.0 per day
  • Rollaway bed fee: AUD 30.0 per day
  • Towels fee: AUD 3.00 per person, per night (or guests may bring their own)
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Australis Hotel
  • Australis Sovereign
  • Australis Sovereign Hotel
  • Australis Sovereign Hotel Surfers Paradise
  • Australis Sovereign Surfers Paradise
  • Hotel Australis
  • Sovereign Australis
  • Sovereign Australis Hotel
  • Australis Sovereign Hotel Gold Coast/Surfers Paradise
  • Surfers Paradise Australis Sovereign
  • Alpha Sovereign Hotel Surfers Paradise
  • Alpha Sovereign Hotel
  • Alpha Sovereign Surfers Paradise
  • Alpha Sovereign
  • Alpha Sovereign Hotel Gold Coast/Surfers Paradise
  • Alpha Sovereign Hotel
  • Sovereign Gold Coast Hotel
  • Sovereigns in Surfers Paradise
  • Sovereign Gold Coast Surfers Paradise
  • Sovereign Gold Coast Hotel Surfers Paradise

You should know

  • Pool access available from 7:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.