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Sovereign Gold Coast

4-star property
138 Ferny Avenue, Surfers Paradise, QLD 1800 796 370
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3.6 out of 5
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See all 371 wotif Reviews

"I did like the pool and spa area and very cheap accommodation. I didnt like the mould in the shower or the fact there was no cafe available. " More

By a verified traveller on Mon 04 Oct 2021

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Hotel Description

Sovereign Gold Coast places you steps from King Tutts Putt Putt and within a short 5-minute stroll of Budds Beach. Highlights at this hotel include an outdoor swimming pool, free self parking, and a spa tub.

Free WiFi, flat-screen TVs, and hair dryers are featured in all 180 individually furnished rooms. Additionally, refrigerators, irons/ironing boards, and free toiletries are available. Change of towels is available on request.

Enjoy the gym, sauna, kids' swimming pool, and pool loungers. Other amenities include free WiFi in public areas and laundry facilities. There's also limited parking, along with the convenience of car rentals on site.

Sights within a 10-minute walk of this 4-star Surfers Paradise hotel include Slingshot and Surfers Paradise Beach.

Hotel Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$113* Per night/room 19 Oct. - 20 Oct.

Suite, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Family Room, Multiple Beds

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Room, Multiple Beds, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe One Bedroom Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Sovereign Gold Coast ratings based on 371 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Sovereign Gold Coast

Everyone (255) Couples (46) Family (61)
4 out of 5
I did like the pool and spa area and very cheap accommodation. I didnt like the mould in the shower or the fact there was no cafe available.

Posted by on 4 Oct. 2021

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Comment from Hotel Management

12 Oct. 2021 by Madison - General Manager

Hi Peter, Thank you for your feedback. Unfortunately we don't have cafe here, we would love to see one open in the future though!

5 out of 5
Beautiful view and spacious room.

Posted by on 4 Oct. 2021

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Comment from Hotel Management

12 Oct. 2021 by Madison - General Manager

Thank you for your feedback Natalie

3 out of 5
Aged facility, powerpoints could be pulled out of wall, served its purpose but be aware they charge a $200 deposit on arrival and takes 5-10 days for them to give it back.

Posted by on 1 Oct. 2021

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Comment from Hotel Management

3 Oct. 2021 by Madison - General Manager

Hi Adam, Thank you for your feedback. The $200 is a standard pre-authorisation, held by the bank (not held by us) Thank you

1 out of 5
I didn't like anything about it... there were stains on the floor, smoke burn on the bed cover, the bedside lamps were all cracked and falling apart. soap dispenses old and hard to operate.

Posted by on 28 Sep. 2021

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4 out of 5
Great spot, easy walking to everything, beautiful pool however not enough onsite parking and we had to park down the street and over a block. Great for just a night away though.

Posted by on 27 Sep. 2021

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Comment from Hotel Management

28 Sep. 2021 by Sovereign Gold Coast

Dear Bron, Thank you for leaving a review from your recent stay with us at Sovereign on the Gold Coast. I am pleased to read you enjoyed your stay and found the pool beautiful and relaxing. I hope we have the chance to welcome you back soon. Kind regards,

3 out of 5
Room poorly appointed - no microwave, toaster, cutlery except teaspoons, no plates/bowls except tea cups; very small fridge; front desk not manned permanently, notably at weekend check-in time, no restaurant; drinks etc available only at restricted hours etc etc Running on empty ...

Posted by on 22 Sep. 2021

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Comment from Hotel Management

28 Sep. 2021 by Sovereign Gold Coast

Dear Antony, Thank you for your review from your recent stay with us at Sovereign on the Gold Coast. I am sorry to read that you found the room to be poorly appointed. Our 1 bedroom suites on Wotif are advertsied only as coming with a fridge. I am sorry to read if that was not seen prior to booking. Our reception hours have unfortunately had to be reduced due to a reduction in travellers due to COVID-19. I am sorry to read that this impacted your stay with us. I hope we have the chance to welcome you back in the future. Kind regards,

2 out of 5
I liked the pool area. The room had giant semi-repaired cracks in the walls. The tap was loose and the carpet in the hall was stained. There was so much chipped paint around the property and the parking was EXTREMELY limited.

Posted by on 20 Sep. 2021

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Comment from Hotel Management

28 Sep. 2021 by Sovereign Gold Coast

Dear Richard, Thank you for leaving feedback from your stay with us at Sovereign on the Gold Coast. I am pleased to read that you enjoyed the pool area, and would like to apologise that you didnt enjoy the rest of our resort facilities. Kind regards,

4 out of 5
Likes:Comfortable clean and quiet room. Dislikes: TV controllers had missing/flat batteries

Posted by on 17 Sep. 2021

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Comment from Hotel Management

19 Sep. 2021 by Madison - General Manager

Hi Steve, Thanks for your feedback Easy fix! We can have the batteries replaced straight away!

3 out of 5
The pool looked inviting, and the location is good. However cleaning needs to be improved and apartment did not smell pleasant.

Posted by on 15 Sep. 2021

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Comment from Hotel Management

28 Sep. 2021 by Sovereign Gold Coast

Dear Trent, Thank you for leaving feedback from your recent stay with us at Sovereign on the Gold Coast. I am pleased to read that you enjoyed the pool facilities throughout your stay. Kind regards,

3 out of 5
Parking was full and very tight. No fresh bedding given for fold out bed and dirty mattress protector on it. TV internet wouldn’t connect. Pool very nice but won’t go back

Posted by on 10 Sep. 2021

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Comment from Hotel Management

28 Sep. 2021 by Sovereign Gold Coast

Dear Donna, Thank you for leaving feedback from your recent stay with us at Sovereign on the Gold Coast. I am sorry to read that you would not return to stay with us again in the future. Kind regards,

About the Sovereign Gold Coast

Location 138 Ferny Avenue, Surfers Paradise, QLD 4217

Property Features

Sovereign Gold Coast offers its guests an outdoor pool, a children's pool, a spa tub, and a sauna. Public spaces have free WiFi. A fitness center, a terrace, and tour/ticket assistance are also featured at Sovereign Gold Coast. Limited free parking is available on a first-come, first-served basis. This 4-star Gold Coast hotel is smoke free.

  • 180 guestrooms or units
  • 9 levels
  • Built in 1998
  • Towels for the beach
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

Sovereign Gold Coast offers 180 air-conditioned accommodations with hair dryers and irons/ironing boards. Each accommodation is individually furnished. Flat-screen televisions are featured in guestrooms. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary toiletries and blackout drapes/curtains.

  • Flat-screen television
  • Refrigerator
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Unique furnishings
  • Connecting rooms available
  • Change of towels (on request)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Saturday: 8:00 AM - 5:00 PM
  • Sunday - Sunday: 8:00 AM - 3:00 PM
Front desk staff will greet guests on arrival. Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of AUD 25.00 (exact amount varies) at check-out.

This property's front desk is open during the following times:

  • Monday - Saturday: 8:00 AM - 5:00 PM
  • Sunday - Sunday: 8:00 AM - 3:00 PM
Front desk staff will greet guests on arrival. Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of AUD 25.00 (exact amount varies) at check-out.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.0 per day.
  • Cribs (infant beds) are available for AUD 30.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay. Cash is not accepted. Onsite parties or group events are strictly prohibited.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and guests are provided with hand sanitizer. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Events/parties not allowed
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: AUD 30.0 per day
  • Rollaway bed fee: AUD 30.0 per day
  • Towels fee: AUD 3.00 per person, per night
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Australis Hotel
  • Australis Sovereign
  • Australis Sovereign Hotel
  • Australis Sovereign Hotel Surfers Paradise
  • Australis Sovereign Surfers Paradise
  • Hotel Australis
  • Sovereign Australis
  • Sovereign Australis Hotel
  • Australis Sovereign Hotel Gold Coast/Surfers Paradise
  • Surfers Paradise Australis Sovereign
  • Alpha Sovereign Hotel Surfers Paradise
  • Alpha Sovereign Hotel
  • Alpha Sovereign Surfers Paradise
  • Alpha Sovereign
  • Alpha Sovereign Hotel Gold Coast/Surfers Paradise
  • Alpha Sovereign Hotel
  • Sovereign Gold Coast Hotel
  • Sovereigns in Surfers Paradise
  • Sovereign Gold Coast Surfers Paradise
  • Sovereign Gold Coast Hotel Surfers Paradise

You should know

  • Pool access available from 9:00 AM to 5:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently asked questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.