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4.6 out of 5

"Dinner staff was good " More

By a verified traveller on Thu 07 Mar 2024

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Hotel Description

A family-friendly stay in Gold Coast awaits you at Elite Gold Coast. Within a 20-minute stroll, you'll find Heritage Bank Stadium and Carrara Sports Complex. Highlights at this hotel include a full-service spa, a restaurant, and an outdoor swimming pool.

For a drink, you can stop by the hotel's own lounge bar. Enjoy the 15 outdoor tennis courts, gym and pool loungers plus access to mini golf. Additionally, you'll find free WiFi in public areas, spa services, and laundry facilities. There's also the convenience of free self parking.

Attractions within a 10-minute drive of this 3.5-star Carrara hotel include The Star Gold Coast and Cavill Avenue.

Accessible Room - Free Mini Golf

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$172* Per night/room 15 Apr. - 16 Apr.

Family Suite - Free Mini Golf

Bed Count 2 King Beds Maximum Occupancy 5 Max

1 Bedroom Suite - Free Mini Golf

Bed Count 1 King Bed Maximum Occupancy 3 Max

King Room - Free Mini Golf

Bed Count 1 King Bed Maximum Occupancy 2 Max

Elite Gold Coast ratings based on 128 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Elite Gold Coast

Everyone (46) Couples (39) Family (24)
4 out of 5
Dinner staff was good

Posted by on 7 Mar. 2024

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Comment from Hotel Management

12 Mar. 2024 by Roman

Hi Randy,Thank you for this great review. I will share it with our restaurant team.Kind regards,

4 out of 5
Check in staff were helpful. Room was small, bathroom small and tripping hazard with raised flooring at entry to bathroom. Hallway and room very stuffy and warm when we checked in. Room was serviced every day for our 3 day stay. Limited facilities in room, no microwave, tea towel. Room was neat and clean on entry.

Posted by on 5 Feb. 2024

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Comment from Hotel Management

10 Feb. 2024 by Roman

Hi Desley,Thank you for your great review, and glad to hear that our staff was helpful when you checked-in. Thank you as well for your feedback about the room.Kind regards,Roman

4 out of 5
While not centrally located the property had great facilities and just 15mins from Broadbeach and Surfers Paradise by car

Posted by on 24 Jan. 2024

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Comment from Hotel Management

3 Feb. 2024 by Roman

Hi Lorraine,Thank your great feedback, and great to hear that you enjoyed our facilities. Looking forward to welcoming you again.Kind regards

5 out of 5
Amazing place to stay. So close to Sporting venues and amazing dining. Staff go above and beyond! Thank you. We will Be back again.

Posted by on 14 Jan. 2024

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Comment from Hotel Management

3 Feb. 2024 by Roman

Hi Renita,Thank you for taking the time to write such a nice review about our hotel and restaurant, and great to hear that our Staff members made your stay even more enjoyable.Looking forward to welcoming you again!Kind regards

4 out of 5

Posted by on 11 Jan. 2024

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Comment from Hotel Management

3 Feb. 2024 by Roman

Hi George,Thanks for your great review.Kind regards

3 out of 5

Posted by on 28 Dec. 2023

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Comment from Hotel Management

3 Feb. 2024 by Roman

Hi Asis,Thank you for your positive review. It looks like you had an enjoyable stay.Kind regards

5 out of 5
Clean neat, However there was very limited covered parking although there was huge amounts of parking just not under cover. When we stayed the kitchen was closed and the cafe on the grounds was close for renovations . Both oped day after we left

Posted by on 19 Dec. 2023

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Comment from Hotel Management

27 Dec. 2023 by Mary

Hi Louise,Thank you for the lovely review and great feedback. Hopefully you get to try the restaurant next time.Kind regardsMary Ellis

5 out of 5
I just wish they served breakfast. Other than that, it was such a lovely hotel.

Posted by on 3 Dec. 2023

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Comment from Hotel Management

5 Dec. 2023 by Marion

Hi Jeanelle Thank you for your helpful feedback and great rating ! We hope you visit us again Best Regards

5 out of 5
Solo female felt really comfortable I even eat at restaurant alone. Beautiful stay many inclusions

Posted by on 27 Nov. 2023

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Comment from Hotel Management

28 Nov. 2023 by Mary

Hi Nicole,We love how comfortable you felt staying here with us.Hopefully you can come and stay again.Kind regards

3 out of 5
The room was cosy, clean and quiet. Quite a hard mattress unfortunately. Very convenient to Heritage Stadium.

Posted by on 23 Nov. 2023

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Comment from Hotel Management

23 Nov. 2023 by Mary

Thank you for the feedback :)

Property Features

Elite Gold Coast offers its guests a full-service spa, outdoor tennis courts, and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A fitness center, spa services, and a terrace are also featured at the family-friendly Elite Gold Coast. Free self parking is available. This 3.5-star Gold Coast hotel is smoke free.

  • 70 guestrooms or units
  • Poolside lounge chairs
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Outdoor tennis courts - 15
  • Laundry facilities
  • Miniature golf on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Elite Gold Coast offers 70 air-conditioned accommodations with iPod docking stations and safes. 49-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Gold Coast hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • IPod dock
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Wardrobe or closet
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Elite Gold Coast has a restaurant on site.

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Security system
  • Children stay free - maximum age 12
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)

Hotel Names

  • Elite Gold Coast Hotel
  • Elite Gold Coast Carrara
  • Elite Gold Coast Hotel Carrara

You should know

  • Pool access available from 7:00 AM to 7:00 PM.
  • One child 12 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.