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4.7 out of 5

"Fresh and modern. Staff were helpful and friendly. Rooms were lovely, but smaller than expected for price. Still enjoyed the space because it was onl ... " More

By a verified traveller on Sun 26 Jun 2022

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Hotel Description

A family-friendly stay in Gold Coast awaits you at Elite Gold Coast. Within a 20-minute stroll, you'll find Metricon Stadium and Emerald Lakes Golf Club. Highlights at this hotel include a restaurant, an outdoor swimming pool, and free self parking.

For a drink, you can stop by the hotel's own lounge bar. Enjoy the 15 outdoor tennis courts, gym and pool loungers plus access to mini golf. Additionally, you'll find free WiFi in public areas, spa services, and laundry facilities.

Attractions within a 15-minute drive of this 3.5-star Carrara hotel include Warner Bros. Movie World and Robina Town Centre.

Elite Gold Coast ratings based on 72 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Elite Gold Coast

Everyone (26) Couples (24) Family (14)
4 out of 5
Fresh and modern. Staff were helpful and friendly. Rooms were lovely, but smaller than expected for price. Still enjoyed the space because it was only for a night. Any longer and I feel it would be a bit pokey. Just an opinion though. Noticed a small amount of surface mould in the shower. Would stay here again.

Posted by on 26 Jun. 2022

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5 out of 5
Well priced, comfy bed, friendly staff, great location.... Will be defiantly staying again...

Posted by on 29 May 2022

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Comment from Hotel Management

12 Jun. 2022 by Marion

Hi Marc, Thank you for taking the time to review our hotel ! We loved having you here , See you next time

3 out of 5
No breakfast options facilities are a drive away not just next door! Day spa closes at 2pm everyday! Got woken up at 8am by a vacuum cleaner in the hall way! Staff were super friendly and room was clean with lots of parking

Posted by on 29 May 2022

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Comment from Hotel Management

12 Jun. 2022 by Marion

Hi Leah , We are pleased to read you were well looked after . We are hoping to see you on your next visit to the Gold Coast. Kind Regards

5 out of 5
Great stay and friendly staff! Lots of activities and facilities available!

Posted by on 8 May 2022

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Comment from Hotel Management

9 May 2022 by Marion

Kassandra , We are very pleased you enjoyed your stay with us ! Thank you for the lovely review . See you again soon

4 out of 5
Late check in

Posted by on 17 Apr. 2022

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Comment from Hotel Management

17 Apr. 2022 by Mary

Thanks for the review :)

5 out of 5
A lovely lady checked me in and the room was very comfortable.

Posted by on 13 Apr. 2022

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Comment from Hotel Management

13 Apr. 2022 by Mary

Thank you John, We are so pleased you enjoyed your stay :) Kind regards Mary Ellis

4 out of 5
Enjoyed our stay. A couple of extra pillows in room would have been nice .

Posted by on 11 Apr. 2022

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Comment from Hotel Management

12 Apr. 2022 by Mary

Thank you for the feedback. Please don't hesitate to ask at Reception next time as we have plenty of pillows available :) Kind regards Mary Ellis

4 out of 5
Loved the facilities, location and staff. Beds were a little uncomfortable. Too hard.

Posted by on 10 Apr. 2022

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Comment from Hotel Management

11 Apr. 2022 by Mary

Thank you for this valuable feedback! We are glad you enjoyed our facilities :) Kind regards Mary Ellis

5 out of 5
Great place to stay for the night, staff were really friendly and helpful.

Posted by on 4 Apr. 2022

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Comment from Hotel Management

5 Apr. 2022 by Mary

Thank you so much Meagan :)

5 out of 5
Activities available

Posted by , from Brisbane on 4 Apr. 2022

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Comment from Hotel Management

4 Apr. 2022 by Mary

Thank you so much :)

Property Features

Elite Gold Coast offers its guests an outdoor pool, outdoor tennis courts, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Spa services, a terrace, and tour/ticket assistance are also featured at the family-friendly Elite Gold Coast. Free self parking is available. This 3.5-star Gold Coast hotel is smoke free.

  • 70 guestrooms or units
  • Poolside lounge chairs
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Outdoor tennis courts - 15
  • Laundry facilities
  • Miniature golf on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Elite Gold Coast offers 70 air-conditioned accommodations with iPod docking stations and safes. 49-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Gold Coast hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • IPod dock
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Wardrobe or closet
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Elite Gold Coast has a restaurant on site.

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)

Hotel Names

  • Elite Gold Coast Hotel
  • Elite Gold Coast Carrara
  • Elite Gold Coast Hotel Carrara

You should know

  • Pool access available from 7:00 AM to 7:00 PM.
  • One child 12 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.