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Broadbeach Holiday Apartments, Store 19

Property class: 4

Photo gallery for Broadbeach Holiday Apartments, Store 19

A hotel with a swimming pool, outdoor seating, and a view of the surrounding cityscape.
A modern living room with a grey sofa, a coffee table, and a dining area with a table and chairs.
A kitchen with white cabinets, a stainless steel refrigerator, an oven, a microwave, and a sink. There are two white chairs at the island.
A high-rise hotel with multiple floors, a central atrium, and a pool area.
A balcony with wicker chairs and a small table, overlooking a cityscape with high-rise buildings and a construction crane.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi

Explore the area

View map
24-26 Queensland Avenue, Phoenician Complex, Broadbeach, QLD, 4218
  • Place, Gold Coast Convention and Exhibition Centre
    ‪2 min walk‬
  • Place, The Oasis
    ‪3 min walk‬
  • Place, The Star Gold Coast
    ‪9 min walk‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪27 min drive‬

Room options

View all photos for Hotel Room - Balcony

A hotel room with two beds, a nightstand, a lamp, a chair, a small table, and a large window with a view of buildings.

Hotel Room - Balcony

9.0 out of 10
Wonderful
(43 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for One Bedroom Apartment - Balcony

A neatly arranged bedroom with a large bed, a bedside table, a chair, and a window with a view.

One Bedroom Apartment - Balcony

9.6 out of 10
Exceptional
(52 reviews)
  • 74 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom, One Bathroom Apartment - Balcony

A hotel room with a large bed, two bedside tables, a mirror, and a view of the outdoors.

Two Bedroom, One Bathroom Apartment - Balcony

9.8 out of 10
Exceptional
(22 reviews)
  • 90 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Two Bedroom, Two Bathroom Apartment - Balcony

A hotel room with two beds, a nightstand, a lamp, a chair, a small table, and a large window with a view of buildings.

Two Bedroom, Two Bathroom Apartment - Balcony

9.2 out of 10
Wonderful
(9 reviews)
  • City view
  • 106 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

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About the area

Gold Coast

You'll be connected to the convention centre at Broadbeach Holiday Apartments, Store 19, and within just a 10-minute stroll of The Oasis and Gold Coast Convention and Exhibition Centre. Highlights at this family-friendly hotel include 10 restaurants, 4 bars/lounges and a full-service spa. .A day of pampering can include massages, body wraps and mani/pedis. Enjoy the indoor swimming pool, outdoor swimming pool, gym and Hot tub. Additionally, you'll find a sauna, a children's swimming pool and a snack bar/deli. There's also the convenience of free self parking. .Sights within a 10-minute walk of this 4-property class Broadbeach hotel include Kurrawa Beach and The Star Gold Coast.

What's nearby

  • Gold Coast Convention and Exhibition Centre - 2 min walk - 0.2 km
  • The Oasis - 3 min walk - 0.3 km
  • Broadbeach Beach - 5 min walk - 0.5 km
  • The Star Gold Coast - 9 min walk - 0.8 km
  • Pacific Fair Shopping Centre - 12 min walk - 1.0 km

Getting around

  • Broadbeach South Light Rail Station - 13 min walk
  • Varsity Lakes Station - 21 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 30 min drive

Restaurants

  • ‪Boonchu Thai Food - ‬2 min walk
  • ‪Double Zero - ‬1 min walk
  • ‪Arigatou Teppanyaki - ‬1 min walk
  • ‪The Loose Moose - ‬4 min walk
  • ‪Maggie Choo - ‬2 min walk

About this property

Broadbeach Holiday Apartments, Store 19

Broadbeach Holiday Apartments, Store 19 offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 10 restaurants and 20 coffee shops/cafes, as well as a nearby snack bar/deli. You can unwind with a drink at one of the 4 bars/lounges.

A children's pool, a hot tub, and a fitness centre are also featured at the family-friendly Broadbeach Holiday Apartments, Store 19. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Gold Coast hotel.

  • 50 guestrooms or units
  • 9 levels
  • 2 buildings
  • 10 dining venues
  • 4 bars or lounges
  • 20 coffee shops
  • Built in 1997
  • Deli
  • Towels for the beach
  • Poolside lounge chairs
  • Self-service laundry
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Corner/local shop
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • On-site shopping
  • Smoking in designated areas
Broadbeach Holiday Apartments, Store 19 offers 50 air-conditioned accommodations with an iron/ironing board and blackout curtains. Smart televisions are featured in guestrooms. This Gold Coast hotel provides complimentary wireless Internet access. Housekeeping is provided on request.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments.

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free secured, covered self parking on site
  • Limited on-site self parking

Food and drink

  • 10 restaurants
  • 20 coffee shops/cafes
  • 4 bars/lounges
  • Snack bar/deli

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping centre
  • Steam room

Family friendly

  • Children's pool
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (on request) (for a fee)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • No lift

More

  • 2 buildings
  • 9 floors
  • Built in 1997
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Laundry detergent

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (8:30 AM - 5:00 PM) and Saturday - Sunday (9:00 AM - 2:00 PM)
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee at checkout (exact amount varies)
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 60 per night.
  • Cots (infant beds) are available for AUD 30.0 per day.

Payment types

  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 300 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 30.0 per day
  • Rollaway bed fee: AUD 60 per night
  • High chair fee: AUD 15 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa and Mastercard. Cash is not accepted.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. The property is professionally cleaned. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Broadbeach Holiday Apartments Apartment
Broadbeach Holiday Apartments
Broadbeach Holiday Apartments Hotel
Broadbeach Holiday Apartments Broadbeach
Broadbeach Holiday Apartments Hotel Broadbeach

Frequently asked questions

Is parking available at Broadbeach Holiday Apartments, Store 19?

Yep, Broadbeach Holiday Apartments, Store 19 has a free self car park.

Are there any beaches close to Broadbeach Holiday Apartments, Store 19?

Yep, Broadbeach Holiday Apartments, Store 19 is a short 5-minute walk from Broadbeach Beach.

Is there a spa on site at Broadbeach Holiday Apartments, Store 19?

Yep, there is an onsite spa at Broadbeach Holiday Apartments, Store 19. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Broadbeach Holiday Apartments, Store 19 have a pool?

Take your pick from an outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Broadbeach Holiday Apartments, Store 19?

Broadbeach Holiday Apartments, Store 19 features a full-service spa, an outdoor pool and an indoor pool.

Is Broadbeach Holiday Apartments, Store 19 family-friendly?

You bet! With amenities such as a children's pool, a corner/local shop and laundry facilities, it's no surprise that Broadbeach Holiday Apartments, Store 19 is a hit with families.

Is there a free airport shuttle available at Broadbeach Holiday Apartments, Store 19?

No, Broadbeach Holiday Apartments, Store 19 does not offer an airport shuttle service.

Is there a bar or restaurant at Broadbeach Holiday Apartments, Store 19?

Yep, Broadbeach Holiday Apartments, Store 19 has 10 restaurants.

What time are check-in & check-out at Broadbeach Holiday Apartments, Store 19?

Check-in begins at 2:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Broadbeach Holiday Apartments, Store 19?

No, pets are not allowed.

Broadbeach Holiday Apartments, Store 19 Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 553 out of 1000 reviews
Rating 8 - Good. 324 out of 1000 reviews
Rating 6 - Okay. 79 out of 1000 reviews
Rating 4 - Poor. 26 out of 1000 reviews
Rating 2 - Terrible. 18 out of 1000 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great for a family who wants two bathrooms and two bedroom apartments.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exce;lent location.Close to everything
Stayed 13 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely bright apartment, needed updating in a few places but overall we had a lovely stay at apartment 2406. Would stay there again.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean/ fresh / recently renovated apartment.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Amenities, property conditions & facilities
very helpful staff
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great position just park the car and walk everywhere. Straight out the door and you are immersed in the restaurant district. The room itself was very well equipt and comfortable. Very enjoyable stay
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The office ladies were SO NICE! They were really helpful with any requests I had and made sure I got in safe when checking in late. The room was great. Perfect location for those attending the exhibition center.
Stayed 4 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and good amenities
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, clean and ladies at check in were awesome!
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very roomy and extremely close to all Broadbeach facilities (supermarket, eateries etc). Only one minor complaint--there was a ventilation unit in operation 24 hours which was audible everywhere in the apartment. It wasn't very loud but enough for me to put in earplugs to sleep.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free parking, lots of restaurants downstairs. A bit rowdy with night clubs nearby
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Fabulous location for restaurants and beaches.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Complex has two pools and a sauna. Room was great with a modern bathroom. Was able to check in early when I arrived.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and great location!
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great room, great location- ideal!
Stayed 4 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Friendly & informative staff, clean and comfortable stay
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
If you find yourself taking a cold shower, the mixer may have been installed upside down!
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shops and trams. Had to purchase coffee/tea as advised on entry paper they will not restock. Same applies to bathroom soaps (only 2 tiny bars).
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything close by. Great friendly staff. Clean property. Walking distance to most of the necessaries.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location- friendly helpful staff
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was lovely, my only complaint would be there needs to be a strip applied where the tiles in the bathroom meet the carpet as the tile edge is very sharp and I did scratch my foot when I tripped on it - it is a trip hazard
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfection! Staff are lovey. Will be back!!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Check in was great - very helpful and accommodating. The unit was very clean and location was great.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Lots of dining options, close shops, public transport close by.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really easy to deal with. Very clean unit and facilities . The best location. Definitely be back
Stayed 3 nights in Mar 2026