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4.3 out of 5

"Great location and facilities " More

By a verified traveller on Wed 21 Jul 2021

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Hotel Description

You'll be connected to the convention center at Broadbeach Holiday Apartments, and within just a 10-minute stroll of The Oasis and Gold Coast Convention and Exhibition Centre. Highlights at this family-friendly hotel include 20 restaurants, 4 bars/lounges, and an outdoor swimming pool.

All 55 individually decorated rooms feature flat-screen TVs with digital channels, and you can enjoy free WiFi, balconies or patios, and hair dryers. Additionally, refrigerators and irons/ironing boards are available. Housekeeping is available on request.

Enjoy the indoor swimming pool, fitness center, spa tub, and sauna. Other amenities include a kids' swimming pool, a snack bar/deli, and spa services. There's also the convenience of free self parking.

Sights within a 20-minute walk of this 4-star Broadbeach hotel include Kurrawa Beach and Pacific Fair Shopping Centre.

One Bedroom Apartment - Balcony

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Ground Floor Two Bedroom, Two Bathroom + Study Apartment

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Two Bedroom, One Bathroom Apartment - Balcony

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Family Apartment - Balcony

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Hotel Room - Balcony

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Two Bedroom, Two Bathroom Apartment - Balcony

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Broadbeach Holiday Apartments ratings based on 408 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Broadbeach Holiday Apartments

Everyone (303) Couples (39) Business (2) Students (2) Family (47)
3 out of 5
Great location and facilities

Posted by on 21 Jul. 2021

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Comment from Hotel Management

21 Jul. 2021 by BBHR Team

Thank you for your feedback and look forward to you staying with us again. regards

5 out of 5
Amazing place. Right in the heart of broad beach

Posted by on 7 Jun. 2021

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Comment from Hotel Management

22 Jun. 2021 by Kind regards BHA Team

Thank you for your kind review, we look forward to welcoming you back again soon

2 out of 5
Entrance had smell of sewrage coming out of hot water cabinet. Shower not functional when anyb other tap or washing machine or toilet in use. Dirty cutlery in draws. Rat poo in cupboards. Female Service manager rude and unconcerned and abrupt. Orher than that it have have been a nice stay.

Posted by on 7 Jun. 2021

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Comment from Hotel Management

22 Jun. 2021 by BHA Team

Wow that was disappointing to receive this elaborate review. We did not appreciate the room being left with a smoke smell which caused a deep clean at our cost, smoking is not allowed inside our rooms & most inconsiderate to other guests in surrounding rooms

5 out of 5
Friendly staff and checkin was easy; suite was terrific - well appointed, and exceptionally convenient location. Great experience - highly recommended.

Posted by on 2 Jun. 2021

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Comment from Hotel Management

6 Jun. 2021 by Kind regards BHA Team

We appreciate your review &look forward to welcoming you back again soon

5 out of 5

Posted by on 28 Apr. 2021

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Comment from Hotel Management

2 May 2021 by Kind regards BHA Team

We appreciate your kind review & look forward to welcoming you back again soon

5 out of 5
Clean and central to everything

Posted by on 25 Apr. 2021

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Comment from Hotel Management

2 May 2021 by Kind regards BHA Team

Thank you for your kind review, we look forward to welcoming you back again soon

4 out of 5
Location

Posted by on 25 Apr. 2021

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Comment from Hotel Management

2 May 2021 by Kind regards BHA Team

Thank you for staying with us & look forward to welcoming you back again

3 out of 5
Great location. Wouldn’t stay there again. Exhaust fan ran all night, was extremely loud & couldn’t be turned off as it is one system running thru all the units.

Posted by on 18 Apr. 2021

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Comment from Hotel Management

21 Apr. 2021 by Regards BHA Team

Hi Anonymous We were disappointed to hear the building bathroom exhaust system upset you, however we understand some guests are sensitive to different sounds. Closing the bathroom door eliminates any fan sound

5 out of 5
The one bedroom unit had plenty of room to move about. Good size balcony. Heated swimming pool was a bonus

Posted by on 10 Apr. 2021

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Comment from Hotel Management

13 Apr. 2021 by Kind regards BHA Team

We appreciate your kind review and we look forward to welcoming you back again soon

5 out of 5

Posted by on 28 Mar. 2021

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Comment from Hotel Management

9 Apr. 2021 by BBHR Team

Thank you for kind review and we look forward to you staying with us again.

About the Broadbeach Holiday Apartments

Location 24-26 Queensland Avenue, Broadbeach, QLD 4218

Property Features

Broadbeach Holiday Apartments offers its guests an indoor pool, an outdoor pool, a spa tub, and a sauna. There are 20 restaurants and 10 coffee shops/cafés, as well as a snack bar/deli. You can unwind with a drink at one of the 4 bars/lounges. A children's pool, a fitness center, and spa services are also featured at the family-friendly Broadbeach Holiday Apartments. Free self parking is available. Smoking is allowed in designated areas at this 4-star Gold Coast hotel.

  • 55 guestrooms or units
  • 9 levels
  • 2 buildings
  • 20 dining venues
  • 4 bars or lounges
  • 10 coffee shops
  • Built in 1997
  • Deli
  • Towels for the beach
  • Poolside lounge chairs
  • Self-service laundry
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Onsite shopping
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Broadbeach Holiday Apartments offers 55 air-conditioned accommodations with hair dryers and irons/ironing boards. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. 45-inch flat-screen televisions come with digital channels. This Gold Coast hotel provides complimentary wireless Internet access. Housekeeping is provided on request.

  • Private balcony or patio
  • Flat-screen television
  • Digital channels
  • Refrigerator
  • Housekeeping (on request)
  • Hair dryer
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Unique furnishings
  • Unique decor

Food & Drink

Broadbeach Holiday Apartments has 20 restaurants on site.

Nearby Activities

An indoor pool, an outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision. Guests under 12 years old are not allowed in the swimming pool, fitness facility, or spa tub.

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 8:30 AM - 4:30 PM
  • Saturday - Sunday: 9:00 AM - noon
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

This property's front desk is open during the following times:

  • Monday - Friday: 8:30 AM - 4:30 PM
  • Saturday - Sunday: 9:00 AM - noon
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50 per night.
  • Cribs (infant beds) are available for AUD 15.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa and Mastercard. Cash is not accepted.

For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Parking height restrictions apply
  • Cash or credit card deposit required
  • One child stays free
  • Guests will receive an email with special check-in instructions
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 48 hours
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 300 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping fees vary based on length of stay
  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 50 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Broadbeach Holiday Apartments Apartment
  • Broadbeach Holiday Apartments
  • Broadbeach Holiday Apartments Hotel
  • Broadbeach Holiday Apartments Broadbeach
  • Broadbeach Holiday Apartments Hotel Broadbeach

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.