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4.4 out of 5

"The most welcoming Hotel Reception space manned by one of the most pleasant and efficient receptionists I have encountered for a very long time. The i ... " More

By a verified traveller on Thu 07 Mar 2024

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Hotel Description

A family-friendly stay in Gold Coast awaits you at Bel Air on Broadbeach. You'll be 0.5 km (0.3 mi) from Pacific Fair Shopping Centre and 0.7 km (0.4 mi) from The Star Gold Coast. Highlights at this beach aparthotel include a nearby private beach, an outdoor swimming pool, and an indoor swimming pool.

Each apartment is individually decorated and features an LCD TV with digital channels, along with a washer/dryer, WiFi, and a coffee/tea maker. Nice touches to enhance your stay include a soaking tub and free toiletries. A living room, a ceiling fan, and a safe are also available. Housekeeping is available on request.

Enjoy the gym, spa tub, sauna, and kids' swimming pool. Added amenities include laundry facilities, a business center, and a terrace. Full breakfast is available daily. There's also the convenience of free self parking.

This 4-star Broadbeach aparthotel is 3.8 km (2.4 mi) from Surfers Paradise Beach and 4.1 km (2.6 mi) from Cavill Avenue.

Superior Apartment, 1 Bedroom, Ocean View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$554* Per night/room 23 Mar. - 24 Mar.

Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Apartment, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

2 Bed Sub Penthouse

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Apartment, 3 Bedrooms, Ocean View

Bed Count 2 Queen Beds Maximum Occupancy 7 Max

Bel Air on Broadbeach ratings based on 589 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Bel Air on Broadbeach

Everyone (256) Couples (166) Family (158) Other (1)
5 out of 5
The most welcoming Hotel Reception space manned by one of the most pleasant and efficient receptionists I have encountered for a very long time. The information and directions were clear and precise yet delivered with warmth and the building interior and room we had lived up to expectations from the entrance door. Hotel facilities were superb so all in all it was an absolute pleasure to spend time there - Paradise away from Paradise.

Posted by on 7 Mar. 2024

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Comment from Hotel Management

8 Mar. 2024 by Bel Air on Broadbeach

Dear Bernard,Thank you for your glowing review! We're thrilled to hear that you had such a positive experience with our reception team and that you found our facilities superb. Your kind words are greatly appreciated and will be shared with our team. We're delighted that we could provide you with a memorable and pleasant stay. We hope to welcome you back soon for another wonderful experience.Warm regards,SebastianBel Air on Broadbeach

5 out of 5
Fantastic place to stay for family holiday. Clean, spacious, well equipped rooms. Great pool facility. Enjoyed every minute.

Posted by , from RUAKAKA, NORTHLAND on 11 Feb. 2024

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Comment from Hotel Management

12 Feb. 2024 by Bel Air on Broadbeach

Dear Kerry,Thank you for taking the time to leave a wonderful review of your recent stay at Bel Air on Broadbeach.It's great to hear that you enjoyed the clean, spacious and well-equipped rooms, along with the great pool facilities. We are so glad that you enjoyed every minute!We look forward to welcoming you back soon!Kind RegardsBel Air on Broadbeach

4 out of 5

Posted by on 22 Jan. 2024

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Comment from Hotel Management

23 Jan. 2024 by Bel Air on Broadbeach

Dear Kelly,We extend our gratitude for sharing your thoughts on your recent stay at Bel Air on Broadbeach.It's wonderful to hear that you enjoyed your stay. If there's additional information you'd like to provide, we welcome your insights as guest feedback is invaluable to us.Kind Regards,Bel Air on Broadbeach

5 out of 5

Posted by on 27 Dec. 2023

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Comment from Hotel Management

31 Jan. 2024 by Bel Air on Broadbeach

Hi Kate,Thank you for the fantastic 5 out of 5 review. If there is anything we can do to make your next stay even more memorable, please let us know.Kind RegardsBel Air on Broadbeach

4 out of 5

Posted by on 23 Dec. 2023

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Comment from Hotel Management

29 Dec. 2023 by Bel Air on Broadbeach

Hello Kristy,Thank you for sharing your rating for your recent stay at Bel Air on Broadbeach. We value your feedback and would love to hear more about your experience. If there are specific aspects you'd like us to address or improve upon, please feel free to provide additional details. Your feedback is important to us, and we strive to ensure every guest has a positive stay.We appreciate your choice to stay with us and hope to have the opportunity to welcome you back for an even better experience in the future.Best regards,Bel Air on Broadbeach

3 out of 5
Everything nice

Posted by on 12 Dec. 2023

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Comment from Hotel Management

14 Dec. 2023 by Bel Air on Broadbeach

Dear Ramzan,Thank you for taking the time to share your feedback on Wotif regarding your recent stay with us. We're pleased to hear that you found everything to be nice during your visit. However, we noticed that your overall rating was 3 out of 5, and we would appreciate more insight into any areas where we could further enhance your experience. Your input is invaluable to us as we continuously strive to improve our services. If there are specific details or suggestions you'd like to share, please feel free to reach out. We hope to have the opportunity to welcome you back and make your next stay even more enjoyable.Best regards,Bel Air on Broadbeach

2 out of 5

Posted by on 5 Dec. 2023

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Comment from Hotel Management

6 Dec. 2023 by Bel Air Broadbeach

Dear Tina,Thank you for choosing to stay at the Bel Air, we are disappointed to learn that your experience did not meet your expectations!We would love if you could provide some further information about your experience with us, this way we can ensure we are improving from every guest experience. We hope you enjoyed the rest of your time on the Gold Coast.Once again, we apologise that your stay did not meet your expectations and hope to have the opportunity to welcome you back in the future to restore your faith in our hotel.Kind Regards,Bel Air on Broadbeach

5 out of 5

Posted by on 25 Nov. 2023

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Comment from Hotel Management

20 Dec. 2023 by Bel Air on Broadbeach

Dear William,Thank you for taking the time to share your perfect review of your stay at Bel Air on Broadbeach.We're thrilled to receive your 5/5 rating, and it brings us immense joy to know that you had an exceptional experience with us. If there are any specific highlights or aspects of your stay that stood out and you'd like to share, we would love to hear more about your preferences.We eagerly anticipate the pleasure of welcoming you again soon for another delightful stay.Kind Regards,Bel Air on Broadbeach

4 out of 5
Close to Pacfic Fair shopping and tram. Good sized apartments

Posted by on 19 Nov. 2023

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Comment from Hotel Management

21 Nov. 2023 by Bel Air on Broadbeach

Dear Gena,We would like to express our gratitude for choosing to stay at the Bel Air and for sharing your experience with us. It was a pleasure to be a part of your stay on the Gold Coast.We are delighted to hear that you enjoyed the location of the Bel Air, along with the size of the apartments. It means a lot to us that you found our services up to your expectations.We would be honoured to welcome you back for another wonderful stay. Please do let us know if there is anything we can do to make your next stay even more memorable.Looking forward to your next visit!Kind Regards,Bel Air on Broadbeach

4 out of 5
Good hotel has all you need

Posted by on 14 Nov. 2023

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Comment from Hotel Management

15 Nov. 2023 by Bel Air on Broadbeach

Dear Brian,We would like to express our gratitude for choosing to stay at the Bel Air and for sharing your experience with us. It was a pleasure to be a part of your stay on the Gold Coast.We are delighted to hear that you enjoyed your stay and that the Belair had everything you needed. It means a lot to us that you found our services up to your expectations.We would be honoured to welcome you back for another wonderful stay. Please do let us know if there is anything we can do to make your next stay even more memorable.Looking forward to your next visit!Kind Regards,Bel Air on Broadbeach

Property Features

Unwind on the private white sand beach, located just 900 meters away. After a day at the beach, enjoy amenities at Bel Air on Broadbeach like an outdoor pool, an indoor pool, and a children's pool. This beach aparthotel also offers a spa tub, a sauna, and a fitness center. Free self parking is available. This 4-star Gold Coast aparthotel is smoke free.

  • 78 guestrooms or units
  • 18 levels
  • 3 buildings
  • 969 sq ft of conference space
  • 90 sq m of conference space
  • Built in 2001
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Children's pool
  • Number of living rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Washer/dryer

Internet

Available in all rooms: WiFi (surcharge)

Parking

Free self parking

Transport

  • Metro station: Broadbeach South Light Rail Station (0.3 km / 0.2 mi)
  • Parking: Free self parking

Room Amenities

Bel Air on Broadbeach offers 78 accommodations with washers/dryers and safes. Each accommodation is individually furnished and decorated. 40-inch LCD televisions come with premium digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. This Gold Coast aparthotel provides wireless Internet access for a surcharge. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

  • Washer and dryer
  • Deep soaking tub
  • LCD television
  • Digital channels
  • Premium channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (on request)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ceiling fan
  • Unique furnishings
  • Unique decor

Food & Drink

For a fee, guests can enjoy full breakfast daily.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 4:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 9:00 AM - 6:00 PM
  • Saturday - Sunday: 9:00 AM - 3:00 PM
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Friday: 9:00 AM - 6:00 PM
  • Saturday - Sunday: 9:00 AM - 3:00 PM
Guests arriving after 4:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50 per night.
  • Cribs (infant beds) are available for AUD 25 per stay.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and cash. Onsite parties or group events are strictly prohibited.

For guests' safety, the property includes a smoke detector and a security system in each accommodation. The property is professionally cleaned. Contactless check-out is available.

  • Parking height restrictions apply
  • Cash or credit card deposit required
  • Events/parties not allowed
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Security system
  • LGBTQIA friendly
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately AUD 2.50–25 for adults, and AUD 2.50–25 for children
  • Fee for in-room wireless internet: AUD 7.50 per night (rates may vary)
  • Housekeeping is available for an additional fee and varies based on length of stay
  • Crib (infant bed) fee: AUD 25 per stay
  • Rollaway bed fee: AUD 50 per night
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bel Air Broadbeach
  • Bel Apartment Broadbeach Air
  • Bel Air On Broadbeach Gold Coast
  • Mantra Bel Air Broadbeach
  • Mantra Bel Air Hotel Apartments
  • Mantra Bel Air Hotel Broadbeach
  • Bel Air Broadbeach Apartment
  • Bel On Broadbeach Broadbeach
  • Bel Air on Broadbeach Aparthotel
  • Bel Air on Broadbeach Broadbeach
  • Bel Air on Broadbeach Aparthotel Broadbeach

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Bel Air on Broadbeach.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.