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4.4 out of 5

"Everything about it was great. Convenient to all shops, casino . The view was amazing, great staff. Would recommend this place to all. " More

By a verified traveller on Mon 26 Oct 2020

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Hotel Description

A family-friendly stay in Gold Coast awaits you at Bel Air on Broadbeach. Within just a 10-minute stroll, you'll find popular attractions like The Star Gold Coast and Pacific Fair Shopping Centre. Highlights at this beach aparthotel include an outdoor swimming pool, an indoor swimming pool, and in-room kitchens.

Each apartment is individually decorated and features an LCD TV with cable channels, along with a washer/dryer, a balcony, and a living room. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. Nice touches to enhance your stay include a soaking tub and free toiletries. A dining area, WiFi, and a coffee/tea maker are also available. Housekeeping is available on request.

Enjoy the fitness center, spa tub, sauna, and kids' swimming pool. Added amenities include laundry facilities, a business center, and a terrace. Full breakfast is available daily. There's also the convenience of free self parking.

Attractions within a 15-minute walk of this 4-star Broadbeach aparthotel include Gold Coast Convention and Exhibition Centre and The Oasis.

Apartment, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

2 Bed Sub Penthouse

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Luxury Penthouse, 3 Bedrooms, Ocean View

Bed Count 2 Queen Beds Maximum Occupancy 9 Max

Superior Apartment, 1 Bedroom, Ocean View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Apartment, 1 Bedroom - Value

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Bel Air on Broadbeach ratings based on 537 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Bel Air on Broadbeach

Everyone (238) Couples (157) Family (144) Other (1)
5 out of 5
Everything about it was great. Convenient to all shops, casino . The view was amazing, great staff. Would recommend this place to all.

Posted by , from Cairns on 26 Oct. 2020

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Comment from Hotel Management

27 Oct. 2020 by Bel Air

Thank you for holidaying with us, we appreciate you taking the time to review your stay.

5 out of 5
Our stay in the apartment was beautiful! An ocean front superior 2 bedroom apartment on the 13th floor. The view to the ocean was fantastic and the apartment was very clean, spacious and comfortable. The bed and pillows were perfect.

Posted by , from Brisbane on 7 Oct. 2020

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Comment from Hotel Management

7 Oct. 2020 by Bel Air

Thank you for holidaying with us, we appreciate you taking the time to review your stay.

4 out of 5
Our apartment was clean, it had a nice view, close to shops and public transport. The bed was very uncomfortable.

Posted by , from Gold Coast on 27 Sep. 2020

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Comment from Hotel Management

27 Sep. 2020 by Bel Air

Thank you for holidaying with us, we appreciate your feedback, we will check the bed in this apartment and provide feedback to the apartment owner.

4 out of 5
Location was excellent. Bed was uncomfortable as it was two singles pushed together.

Posted by on 27 Sep. 2020

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Comment from Hotel Management

27 Sep. 2020 by Bel Air

Thank you for holidaying with us, we appreciate your feedback.

4 out of 5
Great value, nice size and good location. Everything we needed for our stay was included (a couple of additions to the kitchen supplies would be a bonus - ie chopping board that we couldn't find?) and the bed was quite squeaky. While it is a little outdated in style and could use a little love, the room was clean and comfortable. Overall very happy with our stay and would easily stay again. Great to have parking included in the rate!

Posted by , from Brisbane on 16 Mar. 2020

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Comment from Hotel Management

16 Mar. 2020 by Bel Air

Thank you for holidaying with us, we appreciate you taking the time to review your stay.

5 out of 5
Friendly service, clean apartment and good location to shopping and dining.

Posted by on 7 Mar. 2020

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Comment from Hotel Management

8 Mar. 2020 by Bel Air

Thank you for holidaying with us, we appreciate you taking the time to review your stay.

4 out of 5

Posted by on 29 Feb. 2020

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Comment from Hotel Management

1 Mar. 2020 by Bel Air

Thank you for holidaying with us, we appreciate you taking the time to review your stay.

4 out of 5

Posted by on 29 Feb. 2020

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Comment from Hotel Management

1 Mar. 2020 by Bel Air

Thank you for holidaying with us, we appreciate you taking the time to review your stay.

5 out of 5
Clean, comfvortable, good location. Close to the beech.

Posted by on 22 Feb. 2020

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Comment from Hotel Management

23 Feb. 2020 by Bel Air

Thank you for holidaying with us, we appreciate you taking the time to review your stay.

4 out of 5
Close too all amenities. Clean rooms and well equipped for a short or longer stay. Helpful staff. The only drawback was the shower over the bath which was a bit of an obstacle to climb in and out of.

Posted by on 3 Feb. 2020

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Comment from Hotel Management

3 Feb. 2020 by Bel Air

Thank you for holidaying with us, we appreciate you taking the time to review your stay.

Property Features

Bel Air on Broadbeach offers its guests an indoor pool, an outdoor pool, a spa tub, and a sauna. Business amenities include a business center and a meeting room. Event space at this aparthotel measures 969 square feet (90 square meters) and includes conference space. A children's pool, a fitness center, and a terrace are also featured at the family-friendly Bel Air on Broadbeach. The aparthotel can provide wedding services and tour/ticket assistance. Self parking is free. This 4-star Gold Coast aparthotel is smoke free.

  • 110 guestrooms or units
  • 18 levels
  • 3 buildings
  • 969 sq ft of conference space
  • 90 sq m of conference space
  • Built in 2001
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Indoor pool
  • Children's pool
  • Number of living rooms
  • Kitchen
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Separate dining area
  • Washer/dryer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: WiFi (surcharge)

Parking

Free self parking

Transport

  • Metro station: Broadbeach South Light Rail Station (0.3 km / 0.2 mi)
  • Parking: Free self parking

Room Amenities

Bel Air on Broadbeach offers 110 accommodations with washers/dryers and safes. Rooms open to balconies. These individually decorated and furnished accommodations have separate living rooms. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. This Gold Coast aparthotel provides wireless Internet access for a surcharge. 40-inch LCD televisions come with premium cable channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Dining room
  • Living room
  • Deep soaking tub
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (on request)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ceiling fan
  • Unique furnishings
  • Unique decor

Food & Drink

For a fee, guests can enjoy full breakfast daily.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 4:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 9:00 AM - 6:00 PM
  • Saturday - Sunday: 9:00 AM - 3:00 PM
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Friday: 9:00 AM - 6:00 PM
  • Saturday - Sunday: 9:00 AM - 3:00 PM
Guests arriving after 4:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for AUD 10.0 per day.

Pet Policy

  • Pets and service animals are not allowed at Bel Air on Broadbeach

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards and cash. For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Contactless check-out is available.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • Parking height restrictions apply
  • Service animals not allowed
  • Cash or credit card deposit required
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 24 hours
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 2.50 and AUD 25 for adults, AUD 2.50 and AUD 25 for children (approximately)
  • Fee for in-room wireless Internet: AUD 7.50 per night (rates may vary)
  • Housekeeping fees vary based on length of stay
  • Crib (infant bed) fee: AUD 10.0 per day
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bel Air Broadbeach
  • Bel Apartment Broadbeach Air
  • Bel Air On Broadbeach Gold Coast
  • Mantra Bel Air Broadbeach
  • Mantra Bel Air Hotel Apartments
  • Mantra Bel Air Hotel Broadbeach
  • Bel Air Broadbeach Apartment
  • Bel On Broadbeach Broadbeach
  • Bel Air on Broadbeach Aparthotel
  • Bel Air on Broadbeach Broadbeach
  • Bel Air on Broadbeach Aparthotel Broadbeach

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.