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3.8 out of 5

"Room was a good size. Nice and quiet and family friendly " More

By a verified traveller on Wed 12 Feb 2020

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Hotel Description

At Surfers Del Rey you'll be within just a 10-minute stroll of popular attractions like Cavill Avenue and Surfers Paradise Beach. Highlights at this property include an outdoor swimming pool, and in-room kitchens and washers/dryers.

You can enjoy a TV with cable channels, and each apartment features free WiFi, a balcony, and a living room. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a dishwasher. A DVD player, a coffee/tea maker, and a ceiling fan are also available.

Enjoy the spa tub and pool loungers. Additionally, you'll find a garden, barbecue grills, and tour/ticket assistance. There's also the convenience of free self parking.

Within a 15-minute walk of this 3.5-star Surfers Paradise property, attractions include SkyPoint Observation Deck and Chevron Renaissance.

Apartment, 2 Bedrooms

Bed Count 1 Full Bed Maximum Occupancy 5 Max
AU$209* Per night/room 31 May - 1 Jun.

Apartment, 1 Bedroom

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Surfers Del Rey ratings based on 79 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Surfers Del Rey

Everyone (35) Couples (10) Family (33)
2 out of 5
Property wasn’t clean, no dish cloth available to hand wash the dishes or wipe benches down also no bench spray, no hand soap in kitchen or bathroom, no shampoo or conditioner supplied only a tiny bottle of body wash, kitchen tap constantly leaked, shower leaked when showering so the whole vanity got wet as well- my straighter got wet! Beds are hard as a rock, some of the dining room chairs looked like they are ready to break, dishes weren’t cleaned properly. The managers were nice enough to message me where my keys were going to be and to enjoy my stay, they did come at night when I texted them to let them know about the kitchen sink leaking to let me know that they have told the plumbers but they can’t come any time soon.

Posted by on 24 Jan. 2021

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4 out of 5
Room was a good size. Nice and quiet and family friendly

Posted by on 12 Feb. 2020

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Comment from Hotel Management

6 Mar. 2020 by Surfers Del Rey

Hello and Thank You for the Feed Back

4 out of 5
Excellent location. Very friendly and helpful management. Wish the pool stayed open a bit later in the summer.

Posted by on 8 Jan. 2020

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Comment from Hotel Management

23 Jan. 2020 by Maggie

Hello so happy you enjoyed the pool.

4 out of 5
Great location clean had everything we needed no complaints.

Posted by on 15 Dec. 2019

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Comment from Hotel Management

15 Dec. 2019 by forth

Thank you for your positive feedback and hope you return.

4 out of 5
Fantastic location and city views right in the heart of surfers paradise. 5 minutes walk some great food and cavil mall Let down by the condition of the room while basically clean and tidy the detail was lacking. Very cheap electronics clothes dryer was exceptionally noisy.

Posted by on 4 Aug. 2019

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Comment from Hotel Management

5 Aug. 2019 by forth

Thank you for your feedback and your issue has been noted. I hope you had a good visit.

4 out of 5
Great place close to everything within walking distance, too many stairs lol

Posted by on 6 Apr. 2019

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Comment from Hotel Management

8 Apr. 2019 by hp

Thank you for your feedback

4 out of 5
Excellent manager. Heather was very friendly and obliging.

Posted by on 23 Mar. 2019

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Comment from Hotel Management

24 Mar. 2019 by hp

Thank you for your kind words and hope you return.

3 out of 5
Nice spa,pool and bbq area Nice view Good position not to far walk to Cavill mall and trams and shops etc

Posted by on 21 Oct. 2018

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Comment from Hotel Management

24 Oct. 2018 by Forth

Thank you for your feedback and hope you can come and stay again.

5 out of 5

Great stay

Staff were lovely and very helpful, rooms were great very clean and nice and spacious. Overall stay was lovely, good distance from Cavil ave and affordable prices. Will be returning

Posted by , from sydney on 15 Feb. 2018

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Comment from Hotel Management

15 Feb. 2018 by Forth

Hi Briana, We are happy you enjoyed your visit. Look forward to you coming again

2 out of 5

accessible to shops and beach

Pros: My kids enjoyed the pool. It was very accessible to our room. The balcony is overlooking the pool.
Cons: Maintenance-toilet exhaust fan, air con , outlets its working, barbeque area away from pool coz people bringing food/drinks
Location: Beaches,shops, restaurants kids activities-wax museaum timezone,ice skating aquasplash and many more
We were always out during the day. It was hot at night in the hotel. The air con was not enough to cool down the rooms. One of the room outlets not working thus unable to use electric fan. No exhaust fan in the toilet. We have to sleep in the lounge where the ceiling fan and closer to the air con coz one of the room does not have a ceiling fan/fan.

Posted by , from sydney on 14 Jan. 2018

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Comment from Hotel Management

15 Feb. 2018 by Forth

Thank you for your feedback. It would have been good if you had come to see us and had a discussion about your concerns.

Property Features

Surfers Del Rey offers its guests an outdoor pool and a spa tub. Tour/ticket assistance, barbecue grills, and a garden are also featured at Surfers Del Rey. Self parking is free. This 3.5-star Gold Coast apartment is smoke free.

  • 12 guestrooms or units
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (limited hours)
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Number of living rooms
  • Free WiFi
  • Kitchen
  • Washer/dryer
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Surfers Del Rey offers 12 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies. Accommodations offer separate living rooms. Accommodations at this 3.5-star apartment have kitchens with refrigerators, microwaves, dishwashers, and coffee/tea makers. Bathrooms include shower/tub combinations and hair dryers. This Gold Coast apartment provides complimentary wireless Internet access. Cable television is provided. Additionally, rooms include irons/ironing boards and ceiling fans.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Living room
  • Television
  • Cable channels
  • DVD player
  • Refrigerator
  • Microwave
  • Dishwasher
  • Coffee maker
  • Shower and tub combination
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Nearby Activities

An outdoor pool and a spa tub are on site.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11:00 PM

Special check-in instructions:

The front desk is open daily from 8:30 AM - 5:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests arriving outside of regular check-in hours can use the exterior telephone for check-in assistance.

The front desk at this property is open daily from 8:30 AM - 5:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Debit cards not accepted
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: AUD 20.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Rey Aparthotel Surfers
  • Surfers Rey
  • Surfers Rey Aparthotel Surfers Paradise
  • Surfers Del Rey Apartments Gold Coast/Surfers Paradise
  • Surfers Rey Aparthotel
  • Surfers Rey Surfers Paradise
  • Surfers Del Rey Apartment
  • Surfers Del Rey Surfers Paradise
  • Surfers Del Rey Apartment Surfers Paradise
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.