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 Xpu-Ha •1 Room
 Xpu-Ha • 1 Room
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Serenity Authentic Glamping Tulum

3.5-star property
Carretera Federal Mz 21 Lote 18-4, Xpu-Ha, QROO 1800 796 370
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Hotel Description

At Serenity Authentic Glamping Tulum you'll be 2.4 km (1.5 mi) from Ecopark Kantun Chi and 2.5 km (1.6 mi) from Xpu-ha Beach. Highlights at this beach hotel include 2 restaurants, 2 bars/lounges, and a full-service spa.

A day of pampering can include deep-tissue massages, hot stone massages, and body wraps. The family restaurant, Mystic, serves international cuisine and is open for breakfast, lunch, and dinner. Enjoy the outdoor swimming pool and pool loungers as well as access to bike rentals. Additionally, you'll find free WiFi in public areas, a free manager's reception, and a snack bar/deli. There's also free self parking, along with the convenience of an airport shuttle.

Attractions within a 20-minute drive of this 3.5-star Xpu-Ha hotel include Akumal Beach and Xplor Theme Park.

1 King Bed, Garden View (Harmony Tent)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
AU$176* Per night/room 30 Apr. - 1 May

Tent, Multiple Beds, Garden View (Harmony Triple tent)

Bed Count 1 King Bed Maximum Occupancy 6 Max

1 King Bed, Garden View (Harmony Tent)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Tent, 1 King Bed, Jetted Tub, Garden View (Bliss Tent)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Cabin

Bed Count 3 King Beds Maximum Occupancy 6 Max

About the Serenity Authentic Glamping Tulum

Location Carretera Federal Mz 21 Lote 18-4, Xpu-Ha, QROO 77733

Property Features

Serenity Authentic Glamping Tulum offers its guests a full-service spa and an outdoor pool. There are 2 restaurants on site, along with a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A free manager's reception is offered daily. WiFi is free in public spaces. Spa services, a terrace, and tour/ticket assistance are also featured at Serenity Authentic Glamping Tulum. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. Smoking is allowed in designated areas at this 3.5-star Xpu-Ha hotel.

  • 1 building
  • 1 floor
  • 30 guestrooms or units
  • 2 dining venues
  • 2 bars or lounges
  • Built in 2016
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Terrace
  • Garden
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Serenity Authentic Glamping Tulum offers 30 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Beds feature premium bedding. This Xpu-Ha hotel provides complimentary wireless Internet access. Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.

  • Minibar
  • In-room dining (limited hours)
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Hair dryer available
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom

Food & Drink

The hotel hosts a free manager's reception daily.

Mystic - This family restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Serenity Beach Club - Onsite theme restaurant. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Body wraps
  • Body scrubs
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11:00 PM

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 11:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Serenity Authentic Glamping Tulum offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children 2 and younger are not allowed at this property. All guests older than 2 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Front desk opens daily at 7:00 AM
  • Front desk closes daily at 11:00 PM
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • gap period enforced between guest stays 48 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 120 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Serenity Luxury Tented Camp Xperience Hotels Hotel Xpu-Ha
  • Serenity Luxury Tented Camp Xperience Hotels Hotel
  • Serenity Luxury Tented Camp Xperience Hotels Xpu-Ha
  • Serenity Luxury Tented Camp Xperience Hotels
  • Serenity Eco Luxury Tented Camp Xperience Hotels Hotel Xpu-Ha
  • Serenity Eco Luxury Tented Camp Xperience Hotels Hotel
  • Serenity Eco Luxury Tented Camp Xperience Hotels Xpu-Ha
  • Serenity Eco Luxury Tented Camp Xperience Hotels
  • Serenity Luxury Tented Camp by Xperience Hotels
  • Serenity Tented Camp by Xperi

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 2 years old and younger aren't allowed at this property.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.