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XI'AN Mark and Henry Apartment

3.0 star property

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Exterior
Comfort Apartment, 2 Bedrooms, Accessible, City View
Comfort Apartment, 2 Bedrooms, Accessible, City View
Comfort Apartment, 1 Bedroom, Accessible | Private kitchen
Standard Apartment, Accessible
Reviews
7.2

Good

Popular amenities

  • KitchenKitchenKitchen
  • WasherWasherWasher
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
  • Parking includedParking includedParking included
  • Parking availableParking availableParking available

Explore the area

Map
Rm 4-2022, 20F, Unit 4,C&A left Block 15, Zhongmao Plaza, Nanshaomen, Xi'an, Shaanxi, 715400
  • Popular LocationDrum Tower14 min walk
  • Popular LocationXi'an Bell Tower3 min drive
  • Popular LocationGiant Wild Goose Pagoda7 min drive
  • AirportXi'an (XIY-Xianyang Intl.)46 min drive

Room options

View all photos for Comfort Apartment, 1 Bedroom, Accessible

Comfort Apartment, 1 Bedroom, Accessible

Comfort Apartment, 1 Bedroom, Accessible

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchen
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment, Accessible

Standard Apartment, Accessible

Standard Apartment, Accessible

Highlights

Separate dining area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchen
Fridge
LED TV
  • 40 sq m
  • Studio
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Comfort Apartment, 2 Bedrooms, Accessible, City View

Comfort Apartment, 2 Bedrooms, Accessible, City View

Comfort Apartment, 2 Bedrooms, Accessible, City View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchen
Fridge
LED TV
Washing machine
  • 60 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

About the area

Xi'an

XI'AN Mark and Henry Apartment puts you in the heart of Xi'an, connected to a shopping centre and within a 20-minute stroll of Small Wild Goose Pagoda and Drum Tower. Highlights at this aparthotel include free valet parking, and in-room kitchens and washing machines. .Each apartment is soundproofed and features an LED TV with cable channels, along with free WiFi, free wired Internet and a rice cooker. A kitchen comes equipped with a fridge and a stovetop, and room service is also available. Nice touches to enhance your stay include slippers and free toiletries. A hairdryer and an iron/ironing board are also available. .This smoke-free aparthotel offers free WiFi in public areas, a business centre and express check-in. Additionally, you'll find laundry facilities and a microwave in a common area. There's also self parking, along with the convenience of an airport shuttle. .With a stay at this 3-property class Xi’an City Center aparthotel, you'll be 2.3 km (1.4 mi) from Xi'an Bell Tower and 4.8 km (3 mi) from Giant Wild Goose Pagoda.
View more Aparthotels in Xi'anOpens in a new window

What's nearby

  • Small Wild Goose Pagoda - 12 min walk
  • Drum Tower - 14 min walk
  • Xi'an Bell Tower and Drum Tower - 2 min drive
  • Xi'an Bell Tower - 3 min drive
  • Giant Wild Goose Pagoda - 7 min drive

Getting around

  • Xi'an West Railway Station - 7 min drive
  • Nanshaomen Station - 9 min walk
  • Xi'an (XIY-Xianyang Intl.) - 47 min drive

Restaurants

  • ‪薛昌利大米面皮 - ‬2 min walk
  • ‪Bingo-c - ‬10 min walk
  • ‪in cluB酒吧 - ‬1 min walk
  • ‪品格时尚会所 - ‬10 min walk
  • ‪娜乌西卡咖啡馆 - ‬10 min walk

About this property

Entire place

XI'AN Mark and Henry Apartment

Central aparthotel connected to a shopping centre in Xi'an with free valet parking
WiFi and wired Internet are free in public spaces. You'll find a business centre on site. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, tour/ticket assistance, and laundry facilities are also featured at XI'AN Mark and Henry Apartment. Free valet parking is available.

This 3-star Xi'an aparthotel is smoke free.

  • 12 guestrooms or units
  • Built in 2014
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Lift
  • No smoking on site
  • Microwave in a common area
XI'AN Mark and Henry Apartment offers 12 air-conditioned accommodations with rice cookers and complimentary slippers. Accommodation at this 3-star aparthotel has kitchens with fridges, stovetops and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. 42-inch LED televisions come with cable channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and microwaves can be requested.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free valet parking on site
  • Self parking on site (CNY 72.00 per day)
  • Free off-site parking
  • Street parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Family friendly

  • Children stay free (see details)

Kitchen

  • Fridge
  • Stovetop
  • Microwave (on request)
  • Shared microwave
  • Cleaning supplies
  • Electric kettle
  • Ice maker
  • Rice cooker
  • Cookware/dishes/utensils

Dining

  • Limited room service

Bedrooms

  • Bed sheets provided

Bathroom

  • 1 bathroom
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower only
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LED TV with cable service

Laundry

  • Washing machine
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business centre

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Daily housekeeping
  • Multilingual staff
  • Guidebooks/recommendations
  • Iron/ironing board
  • Luggage storage
  • Blackout curtains
  • Front desk (limited hours)

Location highlights

  • Connected to a shopping centre
  • Near a metro station
  • Near a train station
  • In the city centre
  • In the historical district

Things to do

  • Designer stores on site
  • Shopping centre on site
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 12 rooms
  • Built in 2014
  • Connecting/adjoining rooms avaliable

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age - 16

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 11:30 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CNY 200.00 per vehicle (one-way)
  • Self-parking fee: CNY 72.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
On-site parties or group events are strictly prohibited
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay and cash. On-site parties or group events are strictly prohibited. Long-term renters welcome.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

XI'AN Mark Henry Apartment
Mark Henry Apartment
XI'AN Mark Henry
Mark Henry
Xi'an Mark And Henry Xi'an
XI'AN Mark Henry Apartment
XI'AN Mark and Henry Apartment Xi'an
XI'AN Mark and Henry Apartment Aparthotel
XI'AN Mark and Henry Apartment Aparthotel Xi'an

Frequently asked questions

Is parking available at XI'AN Mark and Henry Apartment?

Yep, XI'AN Mark and Henry Apartment has free valet parking. Self car park with in/out privileges is also available for CNY 72.00 per day.

Is there a free airport shuttle available at XI'AN Mark and Henry Apartment?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at XI'AN Mark and Henry Apartment?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at XI'AN Mark and Henry Apartment?

No, pets are not allowed.

XI'AN Mark and Henry Apartment Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 4 out of 17 reviews" "
Rating 8 - Good. 6 out of 17 reviews" "
Rating 6 - Okay. 5 out of 17 reviews" "
Rating 4 - Poor. 1 out of 17 reviews" "
Rating 2 - Terrible. 1 out of 17 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Stayed 6 nights in May 2019

6/10 Okay

HL, Sydney, Australia

Liked: Staff & service
Convenient location
Good location walking distance to ancient city wall and subway station Nan Shao Men. Supermarket and eating places are right downstairs. Rooms are basic and musty smell? due to wet weather when we stayed there. Mark is friendly and welcoming, helped me out with transport and information of the city. Thank you!
Stayed 4 nights in Sep 2017

2/10 Terrible

Ken

Disliked: Staff & service, property conditions & facilities, room comfort
Disappointed moved out to another hotel
Before we arrived i tried to contact the owner using the contact form on the apartments website but never received a reply. Managed to organise pick up from airport after contacting owner by email. We arrived at night and realised that would be impossible to find the place if not being picked up. Had booked a courtyard room but got one overlooking noisy street. Beds were uncomfortable and wall in bathroom where shower was exposing pipes. Hard to contact owner without wechat or whatsapp which i dont have, owner was not there. While the units have good facilities you do get what you pay for and i think the photoes oversold what you got no mention of wet bathroom. wifi didnt work either.Couldn't recommend to anyone unless on a budget.
Stayed 4 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
good location, helpful and friendly host
Mark was very nice to us, send us local attraction and maps. When he learned that we have been having trouble with our smart phones, he spend hours to help us to fix it and make our lives much easier. We had a good time in Xi'An. The location is great and the place is clean. The only thing would be nice is the shower. It is the kind that get the whole bathroom wet.
Stayed 6 nights in Jul 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Very good location
We initially booked a studio apartment but was given a two-bedroom apartment as an upgrade. Unfortunately, the cleanliness of the apartment and the facilities wasn't up to standard in various aspects. However, the owner was very accommodating and easily contactable. He arranged for someone to do our laundry when we weren't able to use the washing machine, and he also organized for someone to drop us off at the airport.
Stayed 2 nights in Jul 2017

6/10 Okay

Verified traveller

Disliked: Staff & service
we had some bed sheets which contained stain on them. the room service didn't want to change for us. I asked her that what she would think if I wrote review about it, and it propelled her. when we checked in, the guy was not very friendly and had a sort of attitude which made me wonder if all people in xi an were like this.
Stayed 2 nights in Jun 2017

4/10 Poor

Ania, London

Liked: Cleanliness
Disliked: Staff & service
We booked a transfer from the airport as we were landing around 24. The taxi never came. We were told to take our taxi as they forgot about us as this was booked 2 months ago. Our driver found the place but noone was waiting for us outside and there was no reception. He called the hotel and a few minutes later the guy in pjs came to take us to the apartment which was on 20th floor not 10th.
Stayed 3 nights in Jun 2017

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall Great location & comfortable!!
the location was great and Mr. Chen met US at our taxi. the stay overall was very good an living room was quite confortable. Cleaning wasn't the best (trash not emptied each day, extra toilet paper wasn't left, we had to ask for microwave to be cleaned, and bathroom toilet and floor wasn't cleaned each day). the place was in good condition and we were comfortable in the living room. we see the cleaning issues not a super huge problem for only four day stay. our bed was VERY hard so my husband and i didn't sleep too well. the bed was good but just too firm for US. we loved the location as it was easy to walk to Bell and Drum Tower, Wall, and Muslim Street. Very close to Starbucks, restaurants, mall, convenience stores, banks, and more!
Stayed 4 nights in Jun 2017

8/10 Good

Lucie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely great value for money, Mark was really helpful and communicative and provided us with a lot of information.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
The location of the hotel is very good, within walking distance to city wall. It is also closed by Metro Station.