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4.3 out of 5

"The owners Pete and Jill are great willing to help in any way they could, the rooms I stayed in over the last 3 weeks were clean and tidy. " More

By a verified traveller on Tue 02 Jun 2020

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Hotel Description

At Junction Motel Wagga you'll be 3.7 km (2.3 mi) from Riverina Community College and 4.7 km (2.9 mi) from Wagga Wagga Botanic Gardens. Highlights at this motel include an outdoor swimming pool.

All rooms feature flat-screen TVs with digital channels, and you can enjoy free WiFi, coffee/tea makers, and hair dryers. Refrigerators and microwaves make in-room dining convenient. Additionally, free toiletries and wardrobes or closets are available.

This business-friendly motel offers free WiFi in public areas, a garden, and barbecue grills. Other amenities include laundry facilities, a picnic area, and express check-out. Each morning to-go breakfast is served between 7:00 AM and 10:00 AM.

Sights within a 10-minute drive of this 3.5-star Ashmont motel include Charles Sturt University and Wagga Wagga Civic Theatre.

Family Room, Non Smoking (Queen and 2 Singles)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Twin Room, Multiple Beds

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 2 Max

Standard Room, Non Smoking (Queen Bed Room)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Junction Motel Wagga ratings based on 165 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Junction Motel Wagga

Everyone (85) Couples (25) Business (1) Family (49)
2 out of 5
Cold room, lots of unfriendly messages everywhere and 3 page email after booking. There are much better places to stay in Wagga than here.

Posted by on 25 Jul. 2020

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Comment from Hotel Management

26 Jul. 2020 by Jill

Wow, Anon, Another keyboard warrior hiding behind "Anon", You have the same comments as the "in house " guest, so I'm guessing its the same person that didn't even stay!! Lets address your concerns- *****cold rooms.... thats what reverse cycle air conditioners are used for-reverse cycle so you can turn on the heat! ***** unfriendly message everywhere-we have : no smoking, Innkeepers Act, air-conditioner temperature and check out time, All 4 our fairly standard across ALL accommodations. *****3 page email after booking- yes everyone who books with us does receive an email full of information BEFORE you arrive, so you know what is and isn't in the room, has a motel mud map attached so you can locate your room and the key safe, and yes at the moment it is a little longer due to the COVID-19 instructions. Again, it is better to be informed BEFORE you arrive, and if you dont like the information, you can always cancel. Had you rung and booked directly all this information could have been given over the phone! Regards, Jill

5 out of 5
The owners Pete and Jill are great willing to help in any way they could, the rooms I stayed in over the last 3 weeks were clean and tidy.

Posted by on 2 Jun. 2020

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Comment from Hotel Management

2 Jun. 2020 by Jill

Thank you so much Anon, We are so happy that you have enjoyed your stays with us. We look forward to welcoming you back again. With the COVID-19 issue we are trying to have the least contact possible while still maintaining our clean rooms and friendly helpful service, and obviously we are! cheers Jill

4 out of 5
Owners were friendly and helpful. He's a bit paranoid about parking but that's ok, but not being allowed to reverse to the motel door in wet conditions meant further to carry cases etc. Rooms were clean and 2 King beds very comfortable.

Posted by on 6 Mar. 2020

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Comment from Hotel Management

19 Apr. 2020 by Jill

Good morning Anon, My apologies fr the lateness in replying, as it didn't chow up on here and then we went away. All our staff are friendly and helpful, and regardless of their position try to make our guests comfortable and enjoyable. With reverse parking,there really is not a lot of difference in the distance that you need to carry bags etc when unloading. Where the difference and insistence on no reverse parking comes from filling the rooms with fumes, and particles from exhausts. Also, if you are sitting enjoying a coffee our the front of your room, the last thing you want is the fumes in your face. Our rooms are clean and comfy and very affordable. We glad that you enjoyed your stay and hope that you will return to us again should you venture back through Wagga. cheers Jill

4 out of 5
Convenient one night stay. Had microwave to heat a meal

Posted by on 23 Jan. 2020

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Comment from Hotel Management

24 Jan. 2020 by Jill

Thanks Anon for your great score. Glad we could accommodate you and your needs. We hope that you w ill be back again one day, cheers Jill

5 out of 5

Posted by on 5 Jan. 2020

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Comment from Hotel Management

7 Jan. 2020 by Jill

Thank you so much Anon for the highest rating of 5/5, we really do appreciate it. cheers Jill

3 out of 5
Basic motel, convenient location, quiet and reasonably comfortable though far from luxurious. Staff however are very unwelcoming and made me feel like an inconvenience from the point when I made the booking. Need to tune in their customer service skills. And they precharged (and refunded) my credit card in advance from another location near Melbourne without notifying me. Got worried someone had stolen my details as I couldn't recognise the transaction.

Posted by , from Adelaide on 4 Dec. 2019

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Comment from Hotel Management

5 Dec. 2019 by Jill

Good afternoon Stefan, Yes, we are a basic motel, 3.5 star, all the photos on every website are true to life and not photo-shopped, so that before you book you can see exactly what you are reserving. For the tariff that you paid $75 per night, I would not think that you would expect luxury! If the staff were unwelcoming, which I find hard to accept, then you had the opportunity not to be re-book, as your reservation had been cancelled. If you read the reviews below, the comments are "friendly staff" "staff can't do enough for you" "welcoming staff". So I will not be asking my staff to fine tune their customer service skills. If you read the conditions or fine print, it does say that the full tariff will be taken on booking, with a non refundable financial fee. We do not take your payment, and if you check your statement it says "Accommodation Services" on behalf of the Junction Motor Inn. It was refunded by them, as you had cancelled your initial reservation as you had booked the wrong dates, not our fault! Also you are the first to state that our "Information" email was " such a harsh "welcome" e-mail. Most of it should be common sense I would assume." It might be commonsense for someone that has worked in the industry for 20 years, but for the travelling public, they all appreciate the information, so again, they know what to expect on arrival. We don't appreciate guests, who "sneak" their partner in after the office has closed. Then in the morning, the partner walks out of the motel to stand on the other side of the road, waiting to be picked up, all for the sake of $15.00! We do have good security cameras! We appreciate your 3/5. Kind regards, Jill

5 out of 5
Reasonable tariff. Friendly staff. Clean & quiet room. Good location for an departure for Melbourne or Adelaide. Nearby eateries.

Posted by on 25 Nov. 2019

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Comment from Hotel Management

25 Nov. 2019 by Jill

Thank you so much Anon for your fantastic review. You have covered all the aspects that are important to us, clean, comfy good value and friendly staff. We trust you will return again one day. cheers Jill

5 out of 5
Peter was super lovely, even said goodbye to me in the morning as I wasn heading out. Place was clean and well stocked. Super accommodating and relaxing - will definitely stay again

Posted by on 9 Nov. 2019

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Comment from Hotel Management

9 Nov. 2019 by Jill

WOW! 5/5 We really appreciate your fantastic review. All our staff are friendly and welcoming, and our "farewells" are just as important as our "hellos". Relaxing is what you need after a long day's drive to prepare you for the next, and clean is the most important aspect of accommodation. We look forward to your next stay. cheers Jill

4 out of 5
Clean tidy rooms clean tidy rooms clean tidy rooms clean tidy rooms

Posted by on 4 Nov. 2019

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Comment from Hotel Management

4 Nov. 2019 by Jill

Thank you Anon for your 4/5! Love "clean, tidy rooms" x3 must have been really clean and tidy!! cheers Jill

4 out of 5

Posted by on 3 Oct. 2019

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Comment from Hotel Management

4 Oct. 2019 by Jill

Thank you Anon for your rating of 4/5, we do appreciate it. We hope you will come back again one day. cheers Jill

Property Features

Junction Motel Wagga offers its guests an outdoor pool, barbecue grills, and a garden. Public spaces have free WiFi and wired Internet. The business-friendly Junction Motel Wagga also features a picnic area, complimentary newspapers in the lobby, and laundry facilities. Smoking is allowed in designated areas at this 3.5-star Wagga Wagga motel.

  • 1 floor
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Wagga Wagga Station (4.3 km / 2.7 mi)

Room Amenities

Guest accommodations at Junction Motel Wagga offer coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. 32-inch flat-screen televisions come with digital channels. Housekeeping is provided daily.

  • Flat-screen television
  • Digital channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Free tea bags/instant coffee
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the motel include an outdoor pool.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

The front desk is open daily from 7:00 AM - 9:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

All guests must contact the property before 6 PM on day of arrival to make arrangements for key collection.

Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

The front desk at this property is open daily from 7:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property does not allow vehicles with trailers in the parking area.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cribs/infant beds and onsite parking. This property accepts credit cards, debit cards, and cash. Cash is not accepted. Onsite parties or group events are strictly prohibited.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Parking height restrictions apply
  • Cash or credit card deposit required
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Events/parties not allowed
  • Staffed front desk
  • Property is not currently implementing any enhanced cleaning measures
  • Property is not currently implementing any guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Administrative fee: AUD 20 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 3 and AUD 10.00 for adults, AUD 3 and AUD 10.00 for children (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Credit card charges are subject to a surcharge of 0.99 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Junction Motor Inn Wagga Wagga
  • Junction Motor Inn
  • Junction Motor Wagga Wagga
  • Junction Motor Inn Ashmont
  • Junction Motor Ashmont
  • Junction Motor Inn
  • Junction Motel Wagga Motel
  • Junction Motel Wagga Ashmont
  • Junction Motel Wagga Motel Ashmont

You should know

  • Pool access available from 8:30 AM to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.