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Hotel Mercure Wien Westbahnhof

4.0 star property
Upscale hotel, walk to Mariahilfer Street

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Photo gallery for Hotel Mercure Wien Westbahnhof

Exterior
Exterior
Superior Room, 2 Single Beds
International cuisine
Eco-friendly toiletries, hair dryer, towels, soap
Reviews
7.8

Good

Popular amenities

  • BarBarBar
  • Parking availableParking availableParking available
  • 24/7 front desk24/7 front desk24/7 front desk
  • Room serviceRoom serviceRoom service
  • Breakfast availableBreakfast availableBreakfast available
  • HousekeepingHousekeepingHousekeeping

Check-in time

3:00 PM

Check-out time

11:30 AM

Explore the area

Map
Felberstrasse 4, Vienna, Vienna, 1150
  • Popular LocationWiener Stadthalle7 min walk
  • Popular LocationSchönbrunn Palace5 min drive
  • Popular LocationVienna State Opera6 min drive
  • AirportVienna (VIE-Vienna Intl.)29 min drive

Room options

View all photos for Room, 1 Single Bed

Room, 1 Single Bed

Room, 1 Single Bed

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hairdryer
Eco-friendly toiletries
Eco-friendly cleaning supplies
Satellite channels
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Room, 2 Single Beds

In-room safe, desk, laptop workspace, iron/ironing board

Superior Room, 2 Single Beds

9.3/10 Wonderful

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Eco-friendly toiletries
Electric kettle
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hairdryer
Eco-friendly toiletries
Eco-friendly cleaning supplies
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Free minibar items
Flat-screen TV
Hairdryer
Eco-friendly toiletries
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Lobby
IntercityHotel Wien
Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.2 out of 5, Very good, (1002)
The price is AU$118
for 1 night
includes taxes & fees
30 June - 1 July
IntercityHotel Wien

About the area

Vienna

Hotel Mercure Wien Westbahnhof puts you in the centre of Vienna, 2.7 km (1.7 mi) from Vienna State Opera and 2.9 km (1.8 mi) from Schönbrunn Palace. Highlights at this hotel include a restaurant, a bar/lounge and a 24-hour business centre. .The restaurant, Westside, serves international cuisine. Westside is the hotel's own bar. 2799 square feet (260 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily. There's also the convenience of self parking. .Attractions within a short walk of this 4-property class Rudolfsheim-Fünfhaus hotel include Mariahilfer Street and within a 30-minute walk you'll find MuseumsQuartier.

What's nearby

  • Wiener Stadthalle - 7 min walk
  • Schönbrunn Palace - 5 min drive
  • Vienna Christmas Market - 5 min drive
  • Vienna State Opera - 6 min drive
  • St. Stephen's Cathedral - 10 min drive

Getting around

  • Vienna (XWW-Vienna West Train Station) - 2 min walk
  • Vienna West U-Bahn - 3 min walk
  • Vienna International Airport (VIE) - 30 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Schnellimbiss Europaplatz - ‬4 min walk
  • ‪Trzesniewski - ‬3 min walk
  • ‪Subway - ‬3 min walk
  • ‪Restorant Westbahn Hotel - ‬1 min walk

About this property

Hotel Mercure Wien Westbahnhof

Upscale hotel, walk to Mariahilfer Street
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and meeting rooms.

Public spaces have free WiFi. Event space at this hotel measures 2799 square feet (260 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel Mercure Wien Westbahnhof. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Vienna hotel.

  • 252 guestrooms or units
  • 8 levels
  • 2 buildings
  • Conference rooms
  • 2799 sq ft of conference space
  • 260 sq. m of conference space
  • Built in 1989
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Mercure Wien Westbahnhof offers 252 accommodations with a safe and a hairdryer. Flat-screen televisions come with satellite channels.

This Vienna hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

Bulgarian, Croatian, English, French, German, Hungarian, Italian, Romanian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (EUR 25 per day)

Food and drink

  • Daily buffet breakfast available for a fee: EUR 24 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Westside
  • Westside

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,799 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Vegetable garden

Accessibility

  • Lift

More

  • 2 buildings
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1989
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per day
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 25.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 24 per person
  • Covered self-parking fee: EUR 25 per day
  • Pet fee: EUR 10 per pet, per day
  • Rollaway bed fee: EUR 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard and cash. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Hotel Mercure Westbahnhof
Hotel Mercure Westbahnhof Wien
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Hotel Mercure Wien Westbahnhof Vienna
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Wien Hotel Mercure
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Hotel Mercure Wien Westbahnhof Hotel Vienna

Frequently asked questions

What is the cancellation policy at Hotel Mercure Wien Westbahnhof?

Hotel Mercure Wien Westbahnhof offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Mercure Wien Westbahnhof?

As of 16 June 2024, prices found for a 1-night stay for 2 adults at Hotel Mercure Wien Westbahnhof on 30 June 2024 start from AU$127.82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Mercure Wien Westbahnhof?

Yep, Hotel Mercure Wien Westbahnhof has a secured covered self car park for EUR 25 per day.

Is Hotel Mercure Wien Westbahnhof family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Hotel Mercure Wien Westbahnhof is a hit with families.

Does Hotel Mercure Wien Westbahnhof serve breakfast?

Yep, buffet breakfast is available daily.

Is there a free airport shuttle available at Hotel Mercure Wien Westbahnhof?

No, Hotel Mercure Wien Westbahnhof does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Mercure Wien Westbahnhof?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Mercure Wien Westbahnhof?

Check-in begins at 3 PM. Check-out time is 11:30 AM.

Hotel Mercure Wien Westbahnhof Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 195 out of 797 reviews" "
Rating 8 - Good. 383 out of 797 reviews" "
Rating 6 - Okay. 163 out of 797 reviews" "
Rating 4 - Poor. 37 out of 797 reviews" "
Rating 2 - Terrible. 19 out of 797 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Lesley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Great value for money. Only downside is that room needed airing on arrival as smelt of smoke.
Stayed 2 nights in Feb 2024

8/10 Good

Norbert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay in Vienna in September 2023
very good location right next to the old Westbahnhof (railway station). Great access to subway, street cars (tram), and busses. Excellent (!) breakfast - best if you come early. A place I can recommend.
Stayed 2 nights in Sep 2023

8/10 Good

Daniela daniel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, small rooms. Only use it to sleep one night. Convenient pick up spot for transfers

4/10 Poor

Heysaraj

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was very small and there was no space to put a suitcase and hand luggage.
Stayed 3 nights in Sep 2023

8/10 Good

Rosario, Glendale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast buffet The only thing i have an issue is the air conditioner does not function as cold as we wanted .The temperature is set at 20 degrees but the setting could not be adjusted.
Stayed 3 nights in Aug 2023

8/10 Good

yousef

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean and comfortable
I enjoyed staying at this hotel
Stayed 2 nights in Aug 2023

6/10 Okay

Diego

Business traveller
Disliked: Room comfort
The room had no Airconditioning, in a very hot weather. The room should clearly state whether it has A/C otr not. For a 4 start hotel that was VERY DISAPOINTING!!!!!!! I WOULD NEVER COME BACK NOR RECOMEND IT.
Stayed 5 nights in Jun 2023

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
I was particularly impressed by the outstanding breakfasts provided.
Stayed 4 nights in Jun 2023

6/10 Okay

Semion

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
The room had no mini refrigerator. The reception told us that its wrong information on expedia. It was very hot days and we where unable to bay any food. The beds were awful The cleaning staff didn't change dirty towels until we asked them Thus experience is not 4 star hotel experience.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect quick stay near Schonbrunn
Conveniently located hotel, clean and comfortable room, and very friendly and helpful concierge/front desk staff.
Stayed 1 night in Jun 2023