My expectations were low (it's a hostel) and even then they managed to disappoint me. Room was not ready even though I checked in after posted start time. Very poorly upkept - it's dirty, smelly, extremely noisy - paper-thin walls. Very hard to sleep with people making noise at all hours of the night. Also, the sleeping area main door slams loudly if you don't remember to hold it, and every room door was so poorly adjusted you have to slam it to close it. It's a hostel with people coming in and out all the time, there's no excuse for that shoddy maintenance. Room was old and dirty, and my sheets had stains on them. Only good thing was the central location. Front desk person was nice but that didn't rescue the stay. Bad bang for the buck, would not stay again even if free. Utrecht is a wonderful city though and definitely worth visiting.