4.7 out of 5

"Spacious apartment. Great ocean views. There needs to be a or more luggage trolly considering the distance you walk from the lifts to the apartment. " More

By a verified traveller on Mon 03 Sep 2018

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Hotel Description

A luxury stay in Urangan awaits you at Pier Resort. Within a 20-minute stroll, you'll find Urangan Pier and Hervey Bay Botanic Garden. Highlights at this beach property include 2 outdoor swimming pools, 2 coffee shops/cafés and a restaurant.

You can enjoy a flat-screen TV with cable channels, and each apartment features a washer/dryer, free WiFi and a balcony. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a hob. Nice touches to enhance your stay include a jetted tub and free toiletries, while a pillowtop bed and premium bedding invite a good night's rest. A living room, a DVD player and an espresso maker are also available.

The restaurant, Baywater Restaurant, serves seafood and is open for dinner. Added amenities include free WiFi in public areas, a kids' swimming pool and laundry facilities. There's also the convenience of free self parking.

With a stay at this 4.5-star Urangan property, you'll be 35.4 km (22 mi) from Lake McKenzie.

Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$128 per night

Luxury Triple Room (2 King and 2 Single Beds)

Bed Count 4 Twin Beds Maximum Occupancy 6 Max

Superior Apartment, 1 Bedroom, Sea View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Apartment, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Apartment, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

Pier Resort ratings based on 187 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Pier Resort

Everyone (82) Couples (72) Family (39) Other (1)
4 out of 5
we like the location and the facilities. Staff was very friendly

Posted by on 8 Jun. 2019

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10 Jun. 2019 by Jo

Thank you for your review

3 out of 5
Plastic shower curtain, air con and main TV idn't work

Posted by on 7 Jun. 2019

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Comment from Hotel Management

10 Jun. 2019 by Jo

Thank you for your feedback these issues have been addressed.

3 out of 5

Posted by on 3 Jun. 2019

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Comment from Hotel Management

4 Jun. 2019 by Jo

Thank you

5 out of 5
Great property, people and food. Friendly and relaxing.

Posted by on 17 May 2019

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Comment from Hotel Management

18 May 2019 by Kristeen

Thank you for your feed back. We are glad that you enjoyed your stay with us and look forward to seeing you in the near future.

5 out of 5
nice rooms and clean but NO papper work on how to use the things in the unit and have clean plates and bowl before I use them (dusty )

Posted by on 11 May 2019

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Comment from Hotel Management

11 May 2019 by peter bt

thank you for taking time to submit your review

5 out of 5
Excellent view from balcony. Loved the spacious bedrooms.

Posted by on 7 May 2019

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Comment from Hotel Management

7 May 2019 by peter bt

thank you we appreciate your feed back regards peter bt

5 out of 5

Posted by on 15 Apr. 2019

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Comment from Hotel Management

20 Apr. 2019 by Xadia

Thank you for your wonderful review. We are glad you enjoyed your stay.

4 out of 5
Great location. Large comfortable and well appointrd apartment.

Posted by on 4 Apr. 2019

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Comment from Hotel Management

5 Apr. 2019 by Xadia

Thank you for your feedback; we are glad you enjoyed your stay.

5 out of 5
The office staff were absolutely wonderful. They were very accommodating and up graded is to a bigger room just because the TVs were not working. Beautiful rooms and loved the complimentary breakfast. Would definitely go back and stay and wished we could have stayed longer

Posted by on 23 Mar. 2019

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Comment from Hotel Management

27 Mar. 2019 by Kristeen

Thank you for your feedback. The staff at Pier One are happy that you enjoyed your stay we look forward to seeing you you in the near future

4 out of 5
I loved the communication and the woman who helped us check in, she was absolutely wonderful. The room is beautiful, but had some minor issues like the tv in the bedroom not working and the tv in the living room having its own issues. The bathroom handles were also broken. But overall we had an amazing time and it was very beautiful

Posted by on 16 Mar. 2019

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Comment from Hotel Management

18 Mar. 2019 by Jo

Thank you for your wonderful review and your feedback.

Property Features

There's a restaurant on site, along with 2 coffee shops/cafés. Public spaces have free WiFi. Pier Resort offers its guests 2 the outdoor swimming pools and a kid's pool. Tour or ticket assistance, a BBQ, and complimentary newspapers in the lobby are also featured at the luxury Pier Resort. Self parking is free. This 4.5-star Urangan apartment is smoke free.

  • 1 building
  • 20 guestrooms or units
  • 5 levels
  • 2 coffee shops
  • Built in 2006
  • Dining venue
  • Towels for the beach
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Number of outdoor pools - 2
  • Children's pool
  • Separate living room
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Hervey Bay, QLD (HVB) (6.1 km / 3.8 mi)
  • Parking: Free self parking

Room Amenities

Pier Resort offers 20 forms of air-conditioned accommodation with washers/dryers and DVD players. Rooms open to balconies. This accommodation offers separate living rooms. Pillowtop beds feature premium bedding. Flat-screen televisions come with cable channels. Accommodation at this 4.5-star apartment has kitchens with full-sized fridge/freezers, hobs, microwaves and kitchenware and utensils. Bathrooms include a bath and shower with a jetted bath and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include espresso makers and complimentary bottles of water. An iron/ironing board and hairdryers can be requested.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Living room
  • Pillowtop beds
  • Jetted tub
  • Flat-screen television
  • Cable channels
  • DVD player
  • Fridge (full size)
  • Microwave
  • Oven
  • Hob
  • Dishwasher
  • Espresso maker
  • Electric kettle
  • Kitchenware
  • Luxury bedding
  • Bathtub or shower
  • Hairdryer available
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Baywater Restaurant – This restaurant specialises in seafood and only serves dinner.

Nearby Activities

2 the outdoor swimming pools are on site along with a children's pool.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 8 AM - 5:30 PM.
If you are planning to arrive after 5 PM, please contact the property in advance using the information on the booking confirmation.

The front desk at this property is open daily from 8 AM - 5:30 PM.
Guests arriving after 5 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: AUD 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pier One Apartments Apartment Urangan
  • Pier One Apartments Apartment
  • Pier One Apartments Urangan
  • Pier One Apartments
  • Pier Resort Urangan

You should know

  • Registered guests are the only ones allowed to be in guestrooms.