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4.6 out of 5

"This place was very spacious and clean. It had everything we needed and more. Close to the beach and restaurants. The only downfall was the exhaust fa ... " More

By a verified traveller on Fri 07 Aug 2020

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Hotel Description

A luxury stay in Hervey Bay awaits you at Pier Resort. Within just a 15-minute stroll, you'll find Urangan Pier and Shelly Beach. Highlights at this beach aparthotel include 2 outdoor swimming pools, 2 coffee shops/cafés, and a restaurant.

You can enjoy a flat-screen TV with cable channels, and each apartment features a washer/dryer, a balcony, and a living room. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. Nice touches to enhance your stay include a jetted tub and free toiletries, while a pillowtop bed and premium bedding invite a good night's rest. A DVD player, an espresso maker, and a ceiling fan are also available.

The restaurant, Baywater Restaurant, serves seafood and is open for dinner. The aparthotel's own bar/lounge is a nice place to enjoy a drink. Additionally, you'll find a kids' swimming pool and laundry facilities. There's also the convenience of free self parking.

Sights within a 20-minute walk of this 4.5-star Urangan aparthotel include Great Sandy Strait and Hervey Bay Botanic Garden.

Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$141* Per night/room 16 Aug. - 17 Aug.

Luxury Triple Room (2 King and 2 Single Beds)

Bed Count 4 Twin Beds Maximum Occupancy 6 Max

Superior Apartment, 1 Bedroom, Sea View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Apartment, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Apartment, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

Pier Resort ratings based on 222 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Pier Resort

Everyone (91) Couples (84) Family (56) Other (1)
4 out of 5
This place was very spacious and clean. It had everything we needed and more. Close to the beach and restaurants. The only downfall was the exhaust fans in the bathrooms didn't work and the steam set off a false fire alarm.

Posted by , from IPSWICH, Queensland on 7 Aug. 2020

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4 out of 5
Basic rooms but reasonably clean. Rooms are large and have great views.

Posted by , from Brisbane on 18 Jul. 2020

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5 out of 5
Great room, great position, lovely spot to relax, thoroughly enjoyed our stay.

Posted by , from Gold Coast on 3 Jul. 2020

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4 out of 5
The mattress on the bed needs to be replaced - two indents on each side and a hump in the middle. Also when you book an apartment at Pier 1 and the apartment is really in The Oaks complex and you are not told about it!

Posted by , from Brisbane on 19 Jun. 2020

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Comment from Hotel Management

1 Jul. 2020 by The Waterfront Team

Thank you for choosing Waterfront Apartments. We wish to advise you the mattress has now been replaced, thank you for your feedback. Waterfront Apartments owns and manages apartments at both Pier One and Pier Resort (Oaks). Kind regards, The Waterfront Team.

4 out of 5

Posted by on 10 Jun. 2020

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5 out of 5
Such a great balcony area. Apartment was in easy walking distance to cafes and restaurants.

Posted by on 7 Jun. 2020

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4 out of 5
Excellent location with the beach just across the road.

Posted by , from Hervey Bay on 5 Jun. 2020

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5 out of 5
Loved this hotel!!!! Absolutely amazing! Will be returning to stay much longer next time

Posted by on 2 Jun. 2020

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2 out of 5
I booked the room as i was travelling for work, and because it had WiFi. But i was told that they don't do wifi in the Oaks building. Be wary of where they put you.

Posted by on 3 Apr. 2020

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5 out of 5
Great view, quite and the couple of simple requests i made before check in were no problem with quick responses to my messages. Will stay there agin.

Posted by , from Bundaberg on 20 Feb. 2020

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Property Features

Pier Resort offers its guests 2 outdoor swimming pools and a children's pool. There's a restaurant on site, along with 2 coffee shops/cafés. You can enjoy a drink at the bar/lounge. A terrace, tour/ticket assistance, and a garden are also featured at the luxury Pier Resort. Self parking is free. This 4.5-star Hervey Bay aparthotel is smoke free.

  • 1 building
  • 20 guestrooms or units
  • 5 levels
  • 2 coffee shops
  • Built in 2006
  • Dining venue
  • Bar or lounge
  • Towels for the beach
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Number of living rooms1
  • Kitchen
  • Laundry facilities
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Pier Resort offers 20 accommodations with washers/dryers and DVD players. Rooms open to balconies. Accommodations offer separate living rooms. Pillowtop beds feature premium bedding. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers with jetted bathtubs and complimentary toiletries. Flat-screen televisions come with cable channels. Business-friendly amenities include desks and safes. Additionally, rooms include espresso makers and coffee/tea makers. Irons/ironing boards and hair dryers can be requested.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Living room
  • Pillowtop beds
  • Jetted tub
  • Flat-screen television
  • Cable channels
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Espresso maker
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Bathtub or shower
  • Hair dryer available
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Baywater Restaurant - This restaurant specializes in seafood and serves dinner only.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 8:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 9:00 AM - 5:00 PM. If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 9:00 AM - 5:00 PM.
Guests arriving after 5 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 20 per day.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Contactless check-out is available.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Parking height restrictions apply
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • No gap period between guests' stays
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: AUD 30 (subject to availability)
  • Crib (infant bed) fee: AUD 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pier One Apartments
  • Pier One Apartments Urangan
  • Pier One Urangan
  • Pier Resort Urangan
  • Pier Urangan
  • Pier Resort Urangan
  • Pier Resort Aparthotel
  • Pier Resort Aparthotel Urangan

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.