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4.2 out of 5

"We were not advised of the height restrictions of vehicles for parking and had to park on the street. This is the only negative comment. Everything ... " More

By a verified traveller on Thu 08 Apr 2021

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Hotel Description

Pier One places you steps from Shelly Beach and within a 10-minute stroll of Urangan Pier. Highlights at this beachfront property include an outdoor swimming pool, and in-room kitchens and washers/dryers.

You can enjoy an LCD TV with cable channels, and each apartment features free WiFi, a balcony, and a coffee/tea maker. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A ceiling fan, a safe, and free toiletries are also available. Limited housekeeping is available.

Spend the day at the beach and enjoy the onsite spa tub and pool loungers. Added amenities include free WiFi in public areas, barbecue grills, and luggage storage. There's also the convenience of free self parking.

Places within a 15-minute walk of this 4-star Urangan property include Reefworld Aquarium and Great Sandy Strait.

P1 Two Bed Superior Apartment

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
AU$223* Per night/room 3 May - 4 May

P1 Two Bed Standard

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

P1 One Bed Standard

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

P1 Three Bedroom Superior Apartment

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

P1 One Bedroom Superior Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Pier One ratings based on 26 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Pier One

Everyone (13) Couples (4) Family (9)
5 out of 5
We were not advised of the height restrictions of vehicles for parking and had to park on the street. This is the only negative comment. Everything else was first class

Posted by on 8 Apr. 2021

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5 out of 5
Great location overlooking the bay. Very nice 2 room apartment and pool

Posted by on 6 Jan. 2021

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5 out of 5
Great rooms awesome view great secruity and easy booking

Posted by on 30 Dec. 2020

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4 out of 5
Water views, great location near to restaurants, bars, walks.

Posted by on 19 Dec. 2020

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2 out of 5
The caretaker was rude, will not stay there again, to tell guests they need to be in bed by 8 pm is none of her business, we paid over $1000 , which will be s-ent at other accommodation now

Posted by , from Kingaroy on 2 Dec. 2020

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Comment from Hotel Management

3 Dec. 2020 by The Waterfront Team

We apologies for any miscommunication, it was not our intention to cause offence. In consideration to all guests, we do request noise levels to be kept to a minimum out on the balcony.

5 out of 5
Great place to stay, close to everything, clean, spacious and good price. We will be back!

Posted by , from Yeppoon on 4 Nov. 2020

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1 out of 5

Posted by on 3 Oct. 2020

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4 out of 5

Posted by on 3 Oct. 2020

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4 out of 5

Posted by on 15 Sep. 2020

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4 out of 5

Posted by on 2 Sep. 2020

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Property Features

Pier One offers its guests an outdoor pool and a spa tub. Public spaces have free WiFi. Pier One also features barbecue grills, a safe deposit box at the front desk, and an elevator. Self parking is free.

  • 8 guestrooms or units
  • 4 levels
  • Poolside lounge chairs
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • BBQ grill(s)
  • Newspapers for purchase
  • Elevator

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Kitchen
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Pier One offers 8 air-conditioned accommodations with washers/dryers and safes. Rooms open to balconies. Accommodations at this 4-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. LCD televisions come with cable channels. Additionally, rooms include coffee/tea makers and ceiling fans. Housekeeping is provided on a limited basis.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Separate bedroom
  • LCD television
  • Cable channels
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower
  • Housekeeping (limited)
  • Safe
  • Toiletries (free)
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Wheelchair accessible

Nearby Activities

An outdoor pool and a spa tub are on site.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8:00 PM

Special check-in instructions:

The front desk is open daily from 9:00 AM - 5:00 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 9:00 AM - 5:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 20 per day.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-out is available. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • No rollaway/extra beds available
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pier One Apartment Urangan
  • Pier One Urangan
  • Pier One Urangan
  • Pier One Apartment
  • Pier One Apartment Urangan

You should know

  • Pool access available from 7:00 AM to 9:00 PM.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.