4.1 out of 5

"Lovely spacious and modern property. 1minute walk to great restaurants and the pier " More

By a verified traveller on Wed 22 Aug 2018

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Hotel Description

At Pier One you'll be within just a 15-minute stroll of Urangan Pier and Great Sandy Strait. Highlights at this beachfront property include an outdoor swimming pool, and in-room kitchens and washers/dryers.

You can enjoy an LCD TV with cable channels, and each apartment features free WiFi, a balcony and a coffee/tea maker. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a hob. Free bottled water, a ceiling fan and a safe are also available. Limited housekeeping is available.

Spend the day at the beach and enjoy the on-site spa tub and pool loungers. Other amenities include free WiFi in public areas, a 24-hour front desk and barbecues. There's also the convenience of free self parking.

With a stay at this 4-star Urangan property, you'll be 35.5 km (22 mi) from Lake McKenzie.

P1 One Bed Standard

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$141 per night

P1 Two Bed Standard

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

P1 Two Bed Superior Apartment

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

P1 Three Bedroom Superior Apartment

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

P1 One Bedroom Superior Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Pier One ratings based on 10 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Pier One

Everyone (7) Couples (2)
3 out of 5
Lovely location. Overall well appointed unit, nicely furnished and mostly clean but the shower recesses had not been cleaned with used soap left in the soap trays.

Posted by on 7 Jun. 2019

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Comment from Hotel Management

15 Jun. 2019 by Jo

Thank you for your feedback. I have bought your issue to the attention of the team.

4 out of 5
Sea veiw closeness to the pier Good eateries Quiet location

Posted by on 20 May 2019

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Comment from Hotel Management

21 May 2019 by peter bt

i thank you for your response

4 out of 5

Posted by on 14 Apr. 2019

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Comment from Hotel Management

20 Apr. 2019 by Xadia

Thank you for your review. The staff here at Pier One Apartments value your feedback.

4 out of 5
A well appointed, spotless unit in a great spot. The caretaker was incredibly helpful and friendly.

Posted by on 15 Jan. 2019

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Comment from Hotel Management

15 Jan. 2019 by Jo

Thank you for your lovely review. We will look forward to seeing you again. Jo

5 out of 5
It was a great view of the water and a short walk for a swim. It was a spacious unit with a big kitchen. The staff were very friendly and helpful. My only criticism was there was no pay tv or foxtel and the local tv had nothing to watch.

Posted by on 8 Jan. 2019

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Comment from Hotel Management

8 Jan. 2019 by Jo

Thank you for your review

5 out of 5

Great Location

Lovely spacious and modern property. 1minute walk to great restaurants and the pier

Posted by on 22 Aug. 2018

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Comment from Hotel Management

24 Aug. 2018 by Jo

Good Afternoon Thank you for taking the time to give a great review. Kind Regards Jo

4 out of 5

Great view and spacious

We arrived early and were able to enter upon arrival. Walking into apartment and see the great view was fantastic.

Posted by on 21 May 2018

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5 out of 5

Excellent location straight across from the beach

Pros: Excellent views, good location, clean and tidy. Welcoming staff
Cons: Car parking spaces are tight if you have a larger car.
Location: Located straight across from the beach with 180 degree views of the ocean, sunsets, and jetty. Close to restaurants and shops. Botanical gardens 5 min
Great spot, with excellent views. Room is big and spacious and well appointed. The spa bath was extremely nice and the layout with open living and kitchen facing the ocean excellent for enjoying the views. Close to shops and restaurants.

Posted by on 17 May 2018

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3 out of 5
The rooms where quite nice however was a little over priced. The staff were a bit unprofessional and for someone who likes a bit of a sleep in being woken up by someone trimming the hedges outside our window at 8.30am kind of ruined the place for us.

Posted by on 5 Apr. 2018

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Comment from Hotel Management

10 Apr. 2018 by Management

Hi Anon, We are very sorry to hear about the displeasure with your stay. We try to uphold very high standards when it comes to our staff and pride ourselves on being as professional as possible. Unfortunately the hedge trimming at 8:30 is out of our control as we unfortunately have no control of the caretaker as we only manage the letting side of things. None the less we understand your complaint and will do our best to rectify it. Kind Regards

4 out of 5

Great hotel, easy to find and off road parking

Pros: quiet, clean and well set up
Good experience, clean and tidy, very good, friendly staff

Posted by , from Gold Coast on 19 Feb. 2018

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Comment from Hotel Management

11 Apr. 2018 by peter bt

thank you sally regards peter bt

Property Features

Pier One offers its guests an outdoor pool and a spa tub. WiFi is free in public spaces. Pier One also features a BBQ, a safe deposit box at the front desk, and a lift. Free self parking is available.

  • 8 guestrooms or units
  • 4 levels
  • Poolside lounge chairs
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • BBQ grill(s)
  • Newspapers for purchase
  • Lift

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Kitchen
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Pier One offers 8 forms of air-conditioned accommodation with washers/dryers and a safe. Rooms open to balconies. Accommodation at this 4-star apartment has kitchens with full-sized fridge/freezers, hobs, microwaves and kitchenware and utensils. Bathrooms include a shower and complimentary toiletries. This Urangan apartment provides complimentary wireless Internet access. LCD televisions come with cable channels. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a limited basis.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Separate bedroom
  • LCD television
  • Cable channels
  • Fridge (full size)
  • Microwave
  • Oven
  • Hob
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower
  • Housekeeping (limited)
  • Safe
  • Toiletries (free)
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Nearby Activities

An outdoor pool and a spa tub are on site.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 10 per stay.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 10 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

You should know

  • Pool access available from 7:00 AM to 9:00 PM.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.