3.8 out of 5

"Much homier than a hotel, with each room having its own theme which is fun. You need to try their breakfast in the morning, super healthy and presente ... " More

By a verified traveller on Tue 28 Aug 2018

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Hotel Description

At Casuarina Oceans Retreat, you'll be 19.8 km (12.3 mi) from Kirra Beach and 19.4 km (12.1 mi) from Greenmount Beach. Highlights at this beachfront hotel include free self parking, a 24-hour fitness centre and a rooftop terrace.

All 12 rooms feature free WiFi, separate bathtubs and showers and coffee/tea makers. Nice touches to enhance your stay include free toiletries and premium bedding.

A pampering day can include deep-tissue massages and hot stone massages. The Cafe, Cafe Dhyana , is open for breakfast and brunch. Enjoy access to aerobics classes, yoga classes and Pilates classes. Plus you'll find free WiFi in public areas, a coffee shop/café and a snack bar/deli. Each morning cooked-to-order breakfast is available.

Within a 30-minute drive of this 4-star Casuarina hotel, attractions include Coolangatta Beach and Snapper Rocks.

Double Room, 1 Queen Bed, Ocean View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Penthouse, 1 Queen Bed, Kitchen, Ocean View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Twin Room, 2 Queen Beds, Accessible, Garden View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Double Room, 1 King Bed, Mountain View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Casuarina Oceans Retreat ratings based on 14 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Casuarina Oceans Retreat

Everyone (13) Family (2)
5 out of 5
A unique place with lovely staff and a relaxex setting.

Posted by on 2 Mar. 2019

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Comment from Hotel Management

3 Mar. 2019 by T

Thank you for your words

5 out of 5

Posted by on 28 Jan. 2019

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Comment from Hotel Management

29 Jan. 2019 by T

Thank you

5 out of 5
Beautiful retreat away from reality and crowds. Boho/costal design with a touch of spirituality makes this a unique holiday escape.

Posted by on 26 Jan. 2019

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Comment from Hotel Management

26 Jan. 2019 by T

Thanks for your kind words :)

2 out of 5
POSITIVES: peaceful, close to a beautiful beach & pretty coastal town! NEGATIVES: 1.difficult to contact staff on the provided number & same when we arrived. 2. on arrival the "name" on the retreat premises were different from stated. 3. staff were unaware that the name on entrance was different from "Casuarina Ocean Retreat" and was "Cabarita Ocean Retreat". 4. no fridges: we took our 87Ltr esky which was extremely heavy since we were staying 4 nights and traveling with 2 our children. Our room was located up 2 flights of steps - when asked if the "lift works - staff said no". Credit to 1 staff person who stepped in to help! 5. MISLEADING: the "images from the advert" and the word "retreat" conjured up thoughts that the yoga, massage, bike hire are all included. Not at all! Gym was free but so old and rusted and I'm sure not annually checked. 6. a family of 4 - the room supplied 2 tea cups, 2 glasses, 1 bath washer, 1 beach towel. Although, correct supply of bath towels. 7. the bath and especially the toilet seat and around the toilet had not been cleaned. 8. there were no "Fire Evacuation Procedures" in our room nor in the gym nor anywhere else to be visually seen by guests. 9. the café: no working coffee machine and no permanent staff between the operational times of 8am-1pm and no visible sign of the café being a "registered food provider". 10. non-existent staff in general but especially difficult when our "room cards: failed on day 2.

Posted by on 6 Jan. 2019

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Comment from Hotel Management

25 Jan. 2019 by T

Thanks for your feedback.

4 out of 5
Staff were so welcoming and friendly. Very close proximity to the beach. A lot quieter than other well known hotels in the area. Not a great option for young families with 2 double beds in the room, but it served the purpose of a mums weekend away. A bar fridge would have made all the difference to the room. Fantastic shower!!!

Posted by on 20 Dec. 2018

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Comment from Hotel Management

21 Dec. 2018 by T

Thanks dor the review

3 out of 5
Could be so nice. Needs a good clean inside and out. Felt a bit strange.

Posted by , from Southport on 24 Nov. 2018

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Comment from Hotel Management

8 Dec. 2018 by T

Sorry you felt the place wasn't as clean as you hoped on this day. It was a result of one of our cleaners being away and was addressed to keep our high standards.

4 out of 5

Posted by on 17 Oct. 2018

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Comment from Hotel Management

19 Oct. 2018 by t

thanks

4 out of 5
Much homier than a hotel, with each room having its own theme which is fun. You need to try their breakfast in the morning, super healthy and presented beautifully.

Posted by , from Alex Hills QLD on 28 Aug. 2018

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Comment from Hotel Management

29 Aug. 2018 by Tom

I'm glad you enjoyed your time here Karen. Looking forward to hosting you again sometime in the future!

2 out of 5

Not what advertised.

Much smaller room than advertised in photos, holes in wall, no balcony, doors won’t open, shower not great. No fridge or eating facilities in rooms. No side table light, had to switch the overhead lights off to go to sleep. Only one towel for two people. “Dairy free,” which made the coffee terrible, but had bacon at breakfast so I’m confused about the cruelty factor there. For $600 for two nights, I expected more. Not exactly the romantic stay I was expecting.

Posted by on 26 Aug. 2018

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Comment from Hotel Management

30 Aug. 2018 by Tom

Hello C, Thank you for you feedback, which we appreciate hearing and taking on board. We would also highly appreciate even more a phone call or message from you to discuss these holes? We have had two people maintenance team members check everywhere in the building for any holes in walls and they have had no luck finding anything so please report to to us asap please about this confusion. As a health retreat we are proud to share health benefits with guests who care to have food or drinks from our healthy kitchen; which is gluten free, dairy free and refined sugar free. We are a health retreat, not a retreat which shares messages in regards to animal cruelty, even if it's something we individually don't value. Our education is on gut health. :) All of the room pictures which are online are the same as the rooms which we have available here. There is a variety of room pictures online and occasionally guests who book with us will request a certain room they have seen in the pictures, for us to provide them with. Along with the pictures of our rooms online there is also a listing included of what the room provides. On none of the online listings do we claim there are fridges or eating facilities in any of the rooms. :) This is as we are a retreat and while running retreats we cater for our guests who are provided with a healthy balanced diet. By having fridges in the rooms it gives a retreat guest the temptation of bringing items into there bedroom which they are meant to be taking a break from while on a special program. We do however always offer guests space in a fridge downstairs on arrival if they need to leave anything in fridge space. This is something which guests appreciate while we are happy to keep them satisfied. Wishing you a great day and the possibility of email us about these holes in the walls :) Warm Regards,

5 out of 5
Friendly staff, beautiful rooms and grounds, amazing location and the cafe had great breakfasts (but note it is dairy free!)

Posted by , from Brisbane on 31 Jul. 2018

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Comment from Hotel Management

2 Aug. 2018 by Tom

Thanks for your loverly review. Hope to host you again sometime in the future.

About the Casuarina Oceans Retreat

Location 768 Casuarina Way, Casuarina, NSW 2487

Property Features

Along with a coffee shop/café, there's a snack bar/deli on site. Public spaces have free WiFi. A 24-hour fitness centre, a rooftop terrace, and spa services are also featured at Casuarina Oceans Retreat. Self parking is free.

  • 12 guestrooms or units
  • Coffee shop
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Towels for the beach
  • 1 conference room
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Library
  • Garden
  • Outdoor picnic space

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Gold Coast, QLD (OOL-Coolangatta) (20.6 km / 12.8 mi)
  • Parking: Free self parking

Room Amenities

Casuarina Oceans Retreat offers 12 forms of air-conditioned accommodation with coffee/tea makers and a hairdryer. Beds feature premium bedding. This Casuarina hotel provides complimentary wireless Internet access. Bathrooms include a separate bath and shower and complimentary toiletries. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Coffee maker
  • Luxury bedding
  • Separate shower and tub
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board available
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily.

Cafe Dhyana – Overlooking the garden, this Cafe serves breakfast, brunch and light fare.

Spa Services

  • Hot stone massage
  • Deep tissue massage
  • Sports massage
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 9 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 7 AM - 9 PM.
If you are planning to arrive after 9 PM, please contact the property in advance using the information on the booking confirmation.

The front desk at this property is open daily from 7 AM - 9 PM.
Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • Only service animals are allowed

Hotel Names

  • Casuarina Oceans Retreat Hotel
  • Oceans Retreat Hotel
  • Casuarina Oceans Retreat
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.