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4.0 out of 5

"The location of this motel is very handy to Tweed. Our room was at the back away from the road and was quiet. " More

By a verified traveller on Mon 30 Dec 2019

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Hotel Description

At Arabella Motor Inn you'll be 2.8 km (1.7 mi) from Coolangatta Beach and 3.4 km (2.1 mi) from Kirra Beach. Highlights at this motel include an outdoor swimming pool and in-room free WiFi.

Flat-screen TVs, coffee/tea makers, and hair dryers are featured in all 20 rooms. Refrigerators, microwaves, and room service make in-room dining convenient. Additionally, irons/ironing boards and desks are available.

This business-friendly motel offers free WiFi in public areas, a business center, and a garden. Other amenities include laundry facilities, barbecue grills, and luggage storage. There's also the convenience of free self parking.

This 3.5-star Tweed Heads South motel is 3.3 km (2.1 mi) from Greenmount Beach and 3.7 km (2.3 mi) from Snapper Rocks.

Deluxe Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$129* Per night/room 20 May - 21 May

Deluxe Queen Room (3 Nights)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Family (of 4) 2 Nights

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Family (of 4)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Queen Room - 2 Nights

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Twin Room (2 Nights)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Arabella Motor Inn ratings based on 128 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Arabella Motor Inn

Everyone (52) Couples (48) Family (33)
2 out of 5
Room was clean. Lighting very poor. Air con not very effective. Exhaust fan in bathroom made a whining noise. Bed uncomfortable.

Posted by on 17 Feb. 2020

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2 out of 5
Really dated motel. Room we were put in had no phone to call reception, stained carpet and air con that whilst did the job was noisy and pre set. You can’t change it. Would not book here again.

Posted by on 5 Jan. 2020

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1 out of 5
This the first time I have ever made a negative comment about any accommodation, am always so pleased just to be on some type of a break, but gee whiz would not recommend this place. The room is certainly what you pay for we except that, our grief was , we had the tap come of in the bathroom basin with water spurting out everywhere, rang reception 3 times before getting a response at 7 pm, so unhelpful, we were basically left to fix the tap ourselves, lucky my husband is a handyman, they did not offer any assistance,no help to clean it up, water had literally filled the bathroom area to which they gave us two towels to mopi it up. Clothes & toiletries soaking. I tried speaking with the receptionist the following morning, I have never come across anybody so rude and she could not have cared less. Stay at own risk.

Posted by on 3 Jan. 2020

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Comment from Hotel Management

4 Jan. 2020 by Johnny

Dear Narelle, Thanks for your lovely review. Yes we are a motel and we are not a 24 hours 5 star hotel. You have rang us twice after our office hours and we came to your room within 2 mins to find out the problem was and our manager went straight to shut off the whole water system off because of what happened in your room. For my point of view this is a pretty reasonable time and very helpful staff considering it's after office hours.Our people are people too, they are not 24/7 on the phone and they need to relax after office hours as well. This actual happened approx 9:30PM (N.S.W Time) Once we figured out the problem,the owner quickly got the shiftier and was going to fix it for you however you husband had offered to do it by himself as the job is too small. Both of our managers been to the room and didn't think cloths and toiletries were soaking. Yes you did spoken to our receptionist in the morning about refund, now you are here with this lovely view because no refund was offered by our receptionist. However before you stayed in that room, the room was booked out every single day and no one had any problems at all. We don't see this had impact your stay. If people all like this, we won't have a business to run. Unfortunately we can't make all of guests happy. Have a nice day and take care!

4 out of 5
The location of this motel is very handy to Tweed. Our room was at the back away from the road and was quiet.

Posted by on 30 Dec. 2019

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4 out of 5
room was clean bathroom was clean just.needed screens and exhaust cleaned in bathroom and shower cubicle scrubbed

Posted by on 24 Nov. 2019

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5 out of 5
Clean with friendly service great location at a good price

Posted by on 9 Nov. 2019

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4 out of 5
Bathrooms very tiny although clean & air conditioning needs updating.

Posted by on 27 Oct. 2019

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4 out of 5

Posted by on 20 Oct. 2019

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4 out of 5
clean accom and friendly staff, convienant location

Posted by on 5 Oct. 2019

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5 out of 5

Posted by on 21 Sep. 2019

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Property Features

WiFi is free in public spaces. You'll find a business center on site. An outdoor pool, barbecue grills, and a garden are also featured at the business-friendly Arabella Motor Inn. Free self parking is available.

  • 20 guestrooms or units
  • Business facilities
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Garden
  • BBQ grill(s)

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Coolangatta Airport (OOL) (6 km / 3.7 mi)
  • Parking: Free self parking

Room Amenities

Arabella Motor Inn offers 20 air-conditioned accommodations with coffee/tea makers and hair dryers. Refrigerators and microwaves are provided. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms.

  • In-room dining
  • Flat-screen television
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Hair dryer
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Room service is available.

Nearby Activities

Recreational amenities at the motel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 1 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8 PM

Special check-in instructions:

The front desk is open daily from 8 AM - 8 PM. If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8 AM - 8 PM.
Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 15.00 per day.
  • Cribs (infant beds) are available for AUD 10.00 per day.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards.

  • Staffed front desk

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 10.00 per day
  • Rollaway bed fee: AUD 15.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Arabella Motor Inn Tweed Heads South
  • Arabella Motor Inn
  • Arabella Motor Tweed Heads South
  • Arabella Motor
  • Arabella Motor Inn Motel
  • Arabella Motor Inn Tweed Heads South
  • Arabella Motor Inn Motel Tweed Heads South

You should know

  • Pool access is available 24-hours a day.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.