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Tremont Lodge & Resort

3.0 star property
Lodge in Townsend with conference centre and seasonal outdoor pool

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Photo gallery for Tremont Lodge & Resort

Exterior
Indoor wedding
Premium bedding, free WiFi, bed sheets
Premium bedding, free WiFi, bed sheets
Designer toiletries, hair dryer, towels
Reviews
7.8

Good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Pool
  • HousekeepingHousekeepingHousekeeping
  • Parking includedParking includedParking included
  • Air conditioningAir conditioningAir conditioning
  • Free WiFiFree WiFiFree WiFi

Your area essentials

Map
7726 E Lamar Alexander Parkway, Townsend, TN, 37882
  • Popular LocationDark Island Swinging Bridge7 min walk
  • Popular LocationTownsend Visitor Center10 min walk
  • Popular LocationGreat Smoky Mountains Heritage Center3 min drive
  • AirportKnoxville, TN (TYS-McGhee Tyson)30 min drive

Room options

View all photos for Suite, Multiple Beds (Cades Cove/No Pets)

Suite, Multiple Beds (Cades Cove/No Pets) | Living room

Suite, Multiple Beds (Cades Cove/No Pets)

Highlights

Air conditioning
TV
Hypo-allergenic bedding
Premium bedding
Designer toiletries
Eco-friendly toiletries
Hairdryer
Private bathroom
  • Sleeps 6
  • 2 King Beds

View all photos for Room, 1 King Bed, Accessible (Service Animals Only)

Premium bedding, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Service Animals Only)

Highlights

Air conditioning
TV
Hypo-allergenic bedding
Premium bedding
Hairdryer
Designer toiletries
Eco-friendly toiletries
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Pet Friendly)

Premium bedding, free WiFi, bed sheets

Room, 1 King Bed (Pet Friendly)

Highlights

Air conditioning
TV
Hypo-allergenic bedding
Premium bedding
Hairdryer
Designer toiletries
Eco-friendly toiletries
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (No Pets)

Premium bedding, free WiFi, bed sheets

Room, 2 Queen Beds (No Pets)

Highlights

Air conditioning
TV
Hypo-allergenic bedding
Premium bedding
Designer toiletries
Eco-friendly toiletries
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite, Multiple Beds (No Pets)

Premium bedding, free WiFi, bed sheets

Family Suite, Multiple Beds (No Pets)

Highlights

Air conditioning
TV
Hypo-allergenic bedding
Premium bedding
Hairdryer
Designer toiletries
Eco-friendly toiletries
Private bathroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Suite, Multiple Beds (Pet Friendly)

Premium bedding, free WiFi, bed sheets

Family Suite, Multiple Beds (Pet Friendly)

Highlights

Air conditioning
TV
Hypo-allergenic bedding
Premium bedding
Hairdryer
Designer toiletries
Eco-friendly toiletries
Private bathroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Jetted Tub (Fireplace/No Pets)

Premium bedding, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Jetted Tub (Fireplace/No Pets)

Highlights

Fireplace
Air conditioning
TV
Hypo-allergenic bedding
Premium bedding
Eco-friendly toiletries
Jetted bath
Designer toiletries
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Jetted Tub (Fireplace/No Pets)

Suite, 1 King Bed, Jetted Tub (Fireplace/No Pets)

Suite, 1 King Bed, Jetted Tub (Fireplace/No Pets)

Highlights

Fireplace
Air conditioning
TV
Hypo-allergenic bedding
Premium bedding
Eco-friendly toiletries
Jetted bath
Designer toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (No Pets)

Premium bedding, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed (No Pets)

Highlights

Air conditioning
TV
Hypo-allergenic bedding
Premium bedding
Hairdryer
Designer toiletries
Eco-friendly toiletries
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Fireplace (No Pets)

Premium bedding, free WiFi, bed sheets

Room, 1 King Bed, Fireplace (No Pets)

Highlights

Fireplace
Air conditioning
TV
Hypo-allergenic bedding
Premium bedding
Hairdryer
Designer toiletries
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Fireplace (No Pets)

Premium bedding, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Fireplace (No Pets)

Highlights

Fireplace
Air conditioning
TV
Hypo-allergenic bedding
Premium bedding
Hairdryer
Designer toiletries
Eco-friendly toiletries
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Pet Friendly)

Premium bedding, free WiFi, bed sheets

Room, 2 Queen Beds (Pet Friendly)

Highlights

Air conditioning
TV
Hypo-allergenic bedding
Premium bedding
Hairdryer
Designer toiletries
Eco-friendly toiletries
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (No Pets)

Premium bedding, free WiFi, bed sheets

Room, 1 King Bed (No Pets)

Highlights

Air conditioning
TV
Hypo-allergenic bedding
Premium bedding
Hairdryer
Designer toiletries
Eco-friendly toiletries
Private bathroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Best Western Cades Cove Inn
Breakfast included
Pet-friendly
Parking included
Free WiFi
4.1 out of 5, Very good, (1002)
The price is AU$156
for 1 night
includes taxes & fees
27 May - 28 May
Best Western Cades Cove Inn

About the area

Townsend

Tremont Lodge & Resort places you steps from The Little River Railroad and Lumber Company Museum and within a 10-minute stroll of Dark Island Swinging Bridge. Highlights at this lodge include an indoor swimming pool, free self-parking and a conference centre. .Enjoy the seasonal outdoor swimming pool and pool loungers as well as access to bike hire and hiking/biking trails. Additionally, you'll find free WiFi in public areas, a terrace and a garden. There's also the convenience of free RV/bus/truck parking. .Attractions within a 30-minute drive of this Townsend lodge include Great Smoky Mountains National Park and Cades Cove.
View more Lodges in TownsendOpens in a new window

What's nearby

  • Dark Island Swinging Bridge - 7 min walk
  • Townsend Visitor Center - 10 min walk
  • Great Smoky Mountains Heritage Center - 3 min drive
  • Laurel Valley Golf Course - 9 min drive
  • Cades Cove - 23 min drive

Getting around

  • Alcoa - Knoxville Airport (TYS) - 31 min drive

Restaurants

  • Townsend Abbey - 8 min walk
  • Burger Master Drive In - 3 min drive
  • Apple Valley Cafe - 3 min drive
  • The Artistic Bean - 2 min drive
  • Little River Pub & Deli - 13 min walk

About this property

Tremont Lodge & Resort

Lodge in Townsend with conference centre and seasonal outdoor pool
Tremont Lodge & Resort offers its guests an indoor pool and a seasonal outdoor pool. Public spaces have free WiFi. A terrace, barbecue grills, and a garden are also featured at Tremont Lodge & Resort. Self parking is free. You'll have access to the indoor pool and outdoor pool at a partner property.

This Townsend lodge is smoke free.

  • 132 guestrooms or units
  • 12 buildings
  • Conference rooms
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference centre
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site
  • Water dispenser
Tremont Lodge & Resort offers 132 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and designer toiletries. Beds feature premium bedding. Televisions come with premium cable channels.

Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Onsite parking includes off-street options

Things to do

  • Bicycle rentals
  • Hiking/biking trails
  • Indoor pool
  • Indoor pool (guest access)
  • Outdoor pool (guest access)
  • Playground
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • Indoor pool
  • Playground
  • Seasonal outdoor pool

Conveniences

  • Water dispenser

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Daily housekeeping
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 12 buildings
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open Sunday - Thursday (8:00 AM - 8:00 PM) and Friday - Saturday (8:00 AM - 10:00 PM)
Front desk staff will greet guests on arrival
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:
  • Restaurant
The following facilities are closed on Friday and Saturday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per pet, per day
  • Maximum 3 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: USD 10.00 per accommodation, per stay.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. 

We should mention

  • The seasonal pool will open on 01 July and close on 30 September.
  • Up to 4 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Tremont Lodge & Resort.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Valley View Lodge
Best Western Valley View Lodge Townsend
Best Western Valley View Townsend
Tremont Lodge Resort Townsend
Tremont Lodge Resort
Tremont Lodge & Resort Lodge
Tremont Lodge & Resort Townsend
Tremont Lodge & Resort Lodge Townsend

Frequently asked questions

What is the cancellation policy at Tremont Lodge & Resort?

Tremont Lodge & Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Tremont Lodge & Resort?

Yep, Tremont Lodge & Resort has a free self car park and free RV/bus/truck parking.

Does Tremont Lodge & Resort have a pool?

Yep, and guests recommend it! Tremont Lodge & Resort has a seasonal outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open from July 01 to September 30.

Is there a free airport shuttle available at Tremont Lodge & Resort?

No, Tremont Lodge & Resort does not offer an airport shuttle service.

What time are check-in & check-out at Tremont Lodge & Resort?

Check-in begins at 3 PM. Check-out time is 11 AM.

Tremont Lodge & Resort Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 335 out of 1000 reviews" "
Rating 8 - Good. 336 out of 1000 reviews" "
Rating 6 - Okay. 177 out of 1000 reviews" "
Rating 4 - Poor. 104 out of 1000 reviews" "
Rating 2 - Terrible. 48 out of 1000 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Steven

Stayed 3 nights in Nov 2023

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay wish there were more eating places to chose from closer or others stay open later.
Stayed 3 nights in Oct 2023

6/10 Okay

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Over all my biggest issues was the bed it was to hard
Stayed 2 nights in Oct 2023

4/10 Poor

Renee

Disliked: Cleanliness, property conditions & facilities
Location but….
Great location but my room was less than ideal. Holes in the wall, tiles falling off and a molding chair. The room could use a dehumidifier, I know humidity this was different. My clothes that got wet were unable to dry in the room over a 36 hour period with the AC running the entire time. I selected a pet friendly room when booking, I was unsure if my pet would come. Turns out I did not bring my pet but was unable to switch at check in, totally fine but this room is not acceptable just because it is a pet room….
Hole in bathroom wall
Tiles falling off next to tub
Mold all over the chair
Stayed 2 nights in Sep 2023

6/10 Okay

Heather

Travelled with family, Travelled with pets
Disliked: Cleanliness, property conditions & facilities
I'm sure this used to be a beautiful spot ack in the day. It seems a bit run down and has an odd smell
Stayed 1 night in Aug 2023

6/10 Okay

Grady

Travelled with group
Liked: Cleanliness, staff & service
Nice area...Had to call the front desk to get a new remote for the TV, had to have the toilet seat fixed, and had them to put up a shower curtain.
Stayed 2 nights in Aug 2023

6/10 Okay

Lisa

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The front desk person wasn't the most friendly of individuals and seemed rather annoyed. The property was spread out and we were located way away from others which was a little odd, when there places closer to where you check in. The room was clean and comfy
Stayed 1 night in Aug 2023

6/10 Okay

Verified traveller

Travelled with family
Tree mount lodge
The check in was a little complicated. A new person was being trained and the trainer was kind of rude to the trainee.. The room could use a good cleaning (tub) had hair in it that wasn’t from any of us.. the floors could use a sweep .. garbage bags that actually fit the garbage cans! But the beds were so comfortable! Also in the suites they need to figure out how to get the air conditioning to the other side of the room and not the room with the couch! (Bring your own fan). Overall the stay was good !
Stayed 3 nights in Aug 2023

6/10 Okay

Robert

Travelled with family
Disliked: Cleanliness, staff & service
They charge 75.00 extra deposit when you check in and a 10.00 cleaning fee we stayed 2 nights they never cleaned so why 10.00 fee ? Hotel has potential but needs to be cleaned up a lot the hot tub was and indoor pool was very cold . The grounds are pretty. Check in guy was kinda just cold .
Stayed 2 nights in Jul 2023

6/10 Okay

Terry

Disliked: Staff & service, property conditions & facilities
Once was enough
3 night stay. Forced to pay 10 dollars for room service that never came. The first day i met the young lady at the laundry and replaced towels...... Next 2 nights nothing was done. The gentleman at the front desk and the afore mentioned lady were extremely nice but that doesnt offset the run down conditions of the entire property. Booking was turned down but was offered a rebook at a higher price. Hope I'm wrong but feels like a shady operation top to bottom. Room was fairly clean and beds comfortable.
Stayed 3 nights in Jul 2023