"The hotel does not have hot water in the shower where I did not shower. Also, they came to my room without knocking where the rubbish cleaner opened m ... " More

By a verified traveller on Wed 01 Aug 2018

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Hotel Description

At National Hotel Toowoomba you'll be within just a 10-minute stroll of Grand Central Shopping Centre and Empire Theatre. Highlights at this hotel include 2 bars/lounges, a restaurant and free self parking.

All 17 rooms feature free WiFi, ceiling fans and desks. Limited housekeeping is available.

The restaurant, National Hotel Bistro, serves Modern European cuisine and is open for lunch and dinner. Additionally, you'll find free WiFi in public areas, a library and a terrace. There's also the convenience of limited parking.

Sights within a 20-minute walk of this Toowoomba hotel include Laurel Bank Park and Queens Park.

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$55 per night

Room, Multiple Beds

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Quad Room Shared Bathroom

Bed Count 4 Twin Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

National Hotel Toowoomba ratings based on 11 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for National Hotel Toowoomba

Everyone (10) Couples (1)
3 out of 5
Amenities quite a distance from the rooms, vanity sink damaged, soap dispenser left on the sink, toothpaste in the sink from other patrons, barstaff couldn't find our payment for the booking.

Posted by on 27 May 2019

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4 out of 5
The hotel does not have hot water in the shower where I did not shower. Also, they came to my room without knocking where the rubbish cleaner opened my room without knocking asking rubbishes. This is was a rude and disrespect manner. The rest it is good.

Posted by , from Australia on 1 Aug. 2018

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2 out of 5
The room was very spartan, bare, white walls with absolutely no where to hang anything, not even a door hook. Also there was no mirror in the room and we were quite a distance from the shared bathroom which was in need of renovation. However, the room was clean and the bed was reasonably comfortable.

Posted by , from NSW on 27 May 2018

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3 out of 5
Lovely old hotel with plenty of charm. Staff are friendly and helpful. Be aware that toilets are bathrooms are shared (not en suite). My only criticism / suggestion would be to keep an eye on the shared lounge coffee / tea facilities as it seemed to go a couple of days without attention and cups ran out. I'm sure if I had asked someone would have done something about it, the staff were lovely.

Posted by on 2 Apr. 2018

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3 out of 5

Fair price budget accommodation

Room was clean and well presented. Comfortable communal lounge with TV (no TV in room). Ceiling fan helped in absence of air conditioning but was hot in mid summer.

Posted by , from Melbourne on 8 Jan. 2018

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Comment from Hotel Management

31 Jan. 2018 by Miss TEE

Thankyou Mate. Aircon for next summer.

5 out of 5

Perfect distance to everything

Easy access, close to the clubs, friendly staff. Only thing that sucks was no bathroom in the rooms and maccas was shut

Posted by on 15 Nov. 2017

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4 out of 5

Excellent choice location for CBD

You get what you pay for - it's cheap and very basic. Shared facilities are not good, but this is due to progressive updates and I m sure it will be an absolute goldmine and once it has been updated. Tea, the manageress could not have been more friendly and helpful, the staff are all so very friendly and accommodating. Beds were comfy and bed linen/towels immaculate. All in all, don't expect the Hilton, it's cheap, it's basic but the location is awesome

Posted by on 4 Jul. 2017

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Comment from Hotel Management

9 Jul. 2017 by TEE

Thankyou so much. Your welcome any time.

2 out of 5

Needs maintenance

All bathrooms and room 10 have plumbing issues and are drafty. The bed spread had brown stains on it like human copulation.

Posted by , from Brisbane on 23 Apr. 2017

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3 out of 5

Great location but needs a refresh

Great location...within easy walk to most clubs, restaurants and shopping. Beds were comfy...but the lack of a functioning sink in most rooms was frustrating. Bathrooms, toilets and showers need to be refreshed.

Posted by , from Brisbane on 2 Mar. 2017

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1 out of 5

Basic Toowoomba Hotel

The room I booked on Motif was changed without consultation! There were no clothes hanging facilities available and none provided when asked for. No curtains on room with window to street - light surged in all night.

Posted by on 23 Sep. 2016

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About the National Hotel Toowoomba

Location 59 Russell Street, Toowoomba, QLD 5034

Property Features

There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. A library, a terrace, and a television in common area are also featured at the business-friendly National Hotel Toowoomba. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this Toowoomba hotel.

  • 1 building
  • 17 guestrooms or units
  • 2 levels
  • 2 bars or lounges
  • Dining venue
  • 1 conference room
  • Storage area for luggage
  • Library
  • Terrace
  • Television in lobby
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces) , Free parking nearby

Transport

  • Airport: Toowoomba, QLD (WTB-Brisbane West Wellcamp) (21 km / 13.1 mi)
  • Train station: Toowoomba Station (0.3 km / 0.2 mi)
  • Parking: Free self parking

Room Amenities

National Hotel Toowoomba offers 17 forms of accommodation with a ceiling fan. Beds feature premium bedding. This Toowoomba hotel provides complimentary wireless Internet access. Bathrooms include a shower. Housekeeping is provided on a limited basis.

  • Luxury bedding
  • Shower
  • Housekeeping (limited)
  • Desk
  • Heating
  • Ceiling fan

Food & Drink

National Hotel Bistro – This restaurant specialises in Modern European cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Hotel Policies

Check-in

  • Check-in time starts at noon
  • Check-in time ends at 6 PM
  • Minimum check-in age is 18

Special check-in instructions:

The check-in location differs from the property location. To check in, go to The Bar
If you are planning to arrive after 8 PM, please contact the property in advance using the information on the booking confirmation.

The check-in location differs from the property location. To check in, guests will need to go to The Bar
Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 20 per day.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No cots (infant beds) available
  • Only service animals are allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: AUD 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • National Toowoomba
  • National Hotel Toowoomba Hostel
  • National Hotel Hostel
  • National Hotel Toowoomba