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5.0 out of 5

"Loved the location and unique design. Great cafe and bar on site. " More

By a verified traveller on Thu 11 Jul 2019

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Hotel Description

At MUSTARD HOTEL SHIBUYA - Hostel you'll be 1.2 km (0.7 mi) from Shibuya Crossing and 3 km (1.9 mi) from Meiji Jingu Shrine. Highlights at this hostel include a restaurant, a bar/lounge, and a rooftop terrace.

All 106 rooms feature free WiFi. Housekeeping is available on request.

This hostel offers free WiFi in public areas, concierge services, and a 24-hour front desk. Added amenities include a coffee shop/café, laundry facilities, and a microwave in a common area. Each morning cooked-to-order breakfast is served between 8:00 AM and 11:30 AM.

With a stay at this Shibuya hostel, you'll be 4.3 km (2.7 mi) from Tokyo Tower and 16.6 km (10.3 mi) from Tokyo Sky Tree.

Family Room

Bed Count room.options.bedSize.BunkBed Maximum Occupancy 6 Max

Shared Dormitory, Mixed Dorm

Bed Count room.options.bedSize.BunkBed.Singular Maximum Occupancy 1 Max

Shared Dormitory, Women only

Bed Count room.options.bedSize.BunkBed.Singular Maximum Occupancy 1 Max

Deluxe Double or Twin Room, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Twin Room, Shared Bathroom

Bed Count room.options.bedSize.BunkBed.Singular Maximum Occupancy 2 Max

MUSTARD HOTEL SHIBUYA - Hostel ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for MUSTARD HOTEL SHIBUYA - Hostel

5 out of 5
Loved the location and unique design. Great cafe and bar on site.

Posted by on 11 Jul. 2019

Was this review helpful to you?
Comment from Hotel Management

13 Jul. 2019 by Bea

Thank you so much for the review!! We're glad you enjoyed our hotel! Mustard Hotel Shibuya

About the MUSTARD HOTEL SHIBUYA - Hostel

Location 1-29-3, Tokyo, Tokyo 1500011

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. MUSTARD HOTEL SHIBUYA - Hostel also features a rooftop terrace, concierge services, and laundry facilities. Smoking is allowed in designated areas at this Tokyo hostel.

  • 106 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Ebisu Station (0.9 km / 0.6 mi)

Room Amenities

MUSTARD HOTEL SHIBUYA - Hostel offers 106 air-conditioned accommodations with slippers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered on request and irons/ironing boards can be requested.

  • Housekeeping (on request)
  • Slippers
  • Iron and ironing board available
  • Air conditioning
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 8:00 AM to 11:30 AM.

MUSTARD HOTEL SHIBUYA - Hostel has a restaurant on site.

Spa Services

  • Number of hot springs - 1

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 15

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-out is available.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Debit cards not accepted
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between July 1, 2020 - September 30, 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between JPY 700 and JPY 2000 for adults, JPY 700 and JPY 2000 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • MUSTARD HOTEL SHIBUYA Hostel
  • MUSTARD HOTEL Hostel
  • MUSTARD SHIBUYA
  • Mustard Shibuya Hostel Tokyo
  • MUSTARD HOTEL SHIBUYA - Hostel Tokyo
  • MUSTARD HOTEL SHIBUYA - Hostel Hostel/Backpacker accommodation

You should know

  • Hot springs access available from 11:00 AM to 11:30 PM.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.