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4.0 out of 5

"Nice location in Shinjuku. Around 10min walk to JR station and close to shops. Helpful and friendly staff. " More

By a verified traveller on Fri 06 Mar 2020

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Hotel Description

Citadines Central Shinjuku Tokyo puts you in the heart of Tokyo, steps from Robot Restaurant and within a 10-minute stroll of Isetan Department Store Shinjuku. Highlights at this Art Deco hotel include in-room free WiFi, free Internet, and LCD TVs.

You can enjoy free bottled water, in-room massages, and safes, featured in all 206 rooms. You'll find nice touches like slippers and free toiletries to enhance your stay. Additionally, refrigerators, hair dryers, and phones are available.

The hotel's restaurant is a nice spot to grab a bite. Other amenities include free WiFi in public areas and laundry facilities. Each morning buffet breakfast is served between 7 AM and 10 AM.

Sights within a 10-minute drive of this 3.5-star Shinjuku hotel include Omoide Yokocho and Tokyo Anime Center.

Studio, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$85* Per night/room 15 Aug. - 16 Aug.

Executive Studio, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Premier Studio, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Studio, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Studio, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Executive Studio, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Citadines Central Shinjuku Tokyo ratings based on 17 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Citadines Central Shinjuku Tokyo

Everyone (10) Couples (5) Family (2)
4 out of 5
Nice location in Shinjuku. Around 10min walk to JR station and close to shops. Helpful and friendly staff.

Posted by on 6 Mar. 2020

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4 out of 5
Good location, close to the nice restaurants. Big shopping centre is not far.

Posted by on 25 Dec. 2019

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4 out of 5
The room was small but cute and clean with a nice view over the golden gai bars. Hotel was super close to the station entrance which made it easy to get everywhere. There is a Lawson and 7/11 next door which was super convenient, oh and the laundry facilities were also good. The hotel can also arrange to have your suitcases transported to the next hotel which was awesome. Mostly quiet except out last night. There was a lot of noise out in the corridor which was disappointing and the pillows were not very comfortable. Appreciated the small thing such as a free early check in and lovely note and small gift on my birthday. Also the shower was really good. Overall it’s a nice hotel, reasonably priced. I would stay there again.

Posted by on 23 Sep. 2019

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4 out of 5
Comfortable room in a handy locatoon. Staff were friendly and helpful. Price was reasonable. Room was a bit small and internet was a bit slow at times.

Posted by on 2 Sep. 2019

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2 out of 5

Posted by on 21 Aug. 2019

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4 out of 5
The location was very central ,close to shopping district,restaurants and public transport .The hotel had a modern touch and good amenities . On the down side, bed size was small for a family of three .

Posted by on 27 Apr. 2019

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3 out of 5
Location was brilliant, felt hotel is getting a little tired in need of a makeover.

Posted by on 25 Mar. 2019

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4 out of 5
Great Hotel location was perfect for what we wanted to see. Rooms are on the smaller side but fine otherwise.

Posted by , from NZ on 5 Feb. 2019

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5 out of 5
Quality hotel in a great location, with unusually large rooms for a Tokyo hotel.

Posted by on 6 Jan. 2019

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3 out of 5
Room was not exactly as what it looked like in Wotif pictures, very small and compact, it was very inconvenient for us. Wotif: Please ensure to have actual pictures of the room for booking.

Posted by on 29 Dec. 2018

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About the Citadines Central Shinjuku Tokyo

Location 1-2-9, Kabukicho, Tokyo, Tokyo-to 160-0021

Property Features

There's a restaurant on site. WiFi and wired Internet are free in public spaces. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly Citadines Central Shinjuku Tokyo. Smoking is allowed in designated areas at this Art Deco Tokyo hotel.

  • 1 building
  • 206 guestrooms or units
  • 14 levels
  • Built in 2008
  • Dining venue
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Newspapers for purchase
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Transport

  • Airport: Narita Intl. Airport (NRT) (73.6 km / 45.7 mi)
  • Train station: Seibu-Shinjuku Station (0.5 km / 0.3 mi)
  • Metro station: Shinjuku-sanchome Station (0.6 km / 0.4 mi)

Room Amenities

Citadines Central Shinjuku Tokyo offers 206 accommodations with safes and complimentary bottled water. 32-inch LCD televisions come with pay movies. Bathrooms include shower/tub combinations, slippers, toilets with an electronic bidet, and complimentary toiletries. This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

  • HD television
  • Movies for purchase
  • Refrigerator
  • Shower and tub combination
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Toilet with electronic bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Climate control (air conditioning)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.

Citadines Central Shinjuku Tokyo has a restaurant serving breakfast, brunch, and lunch.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property’s breakfast is currently served as a set menu. Buffet service is suspended.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Citadines Central Shinjuku Tokyo

Policies

A deposit is payable by cash or credit card preauthorization for stays of 3 nights or longer and is due on arrival.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Each guestroom is kept vacant for a minimum of 72 hours between bookings.

  • One child stays free
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually wrapped food options are not available
  • Gap period enforced between guests' stays 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between July 1, 2020 - September 30, 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 1430 per person (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • ASTINA
  • ASTINA Hotel
  • Best Western ASTINA
  • Best Western ASTINA Hotel
  • Best Western Hotel Tokyo Shinjuku
  • Citadines Central Shinjuku Tokyo Hotel
  • Best Western Shinjuku ASTINA Tokyo
  • Best Western Tokyo Shinjuku
  • Citadines Central Shinjuku Tokyo Hotel
  • Citadines Central Hotel
  • Citadines Central Shinjuku Tokyo
  • Citadines Central
  • Citadines Central Shinjuku Tokyo Tokyo
  • Citadines Central Shinjuku Tokyo Aparthotel
  • Citadines Central Aparthotel
  • Citadines Central Shinjuku Tokyo Hotel Tokyo

You should know

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.