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Crowne Plaza Syracuse, an IHG Hotel

3.5 star property
Comfortable hotel near Syracuse University

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Photo gallery for Crowne Plaza Syracuse, an IHG Hotel

Exterior
Standard Room, 2 Double Beds, Non Smoking
Restaurant
Exterior
Combined shower/bathtub, rainfall showerhead, free toiletries
Reviews
7.6

Good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • Restaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Explore the area

Map
701 E Genesee Street, Syracuse, NY, 13210
  • Popular LocationSUNY Upstate Medical University8 min walk
  • Popular LocationLandmark Theatre14 min walk
  • Popular LocationCarrier Dome17 min walk
  • AirportSyracuse, NY (SYR-Hancock Intl.)9 min drive

Room options

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking (Leisure)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Syracuse

Crowne Plaza Syracuse, an IHG Hotel puts you in the heart of Syracuse, within a 20-minute stroll of popular places like Syracuse University and Carrier Dome. Highlights at this hotel include a restaurant, a 24-hour gym and a bar/lounge. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a business centre. Plus you'll find concierge services, a 24-hour front desk and express check-out. Cooked-to-order breakfast is available on weekdays between 6:00 AM and 11:00 AM. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 3.5-property class Eastside hotel include Destiny USA and St. Joseph’s Health Amphitheater at Lakeview.

What's nearby

  • SUNY Upstate Medical University - 8 min walk
  • The Oncenter - 10 min walk
  • Landmark Theatre - 14 min walk
  • Armory Square - 17 min walk
  • Carrier Dome - 17 min walk

Getting around

  • Syracuse Regional Transportation Center - 8 min drive
  • Syracuse, NY (SYR-Hancock Intl.) - 10 min drive

Restaurants

  • Buried Acorn Taproom & Eats - 7 min walk
  • Dunkin' - 5 min walk
  • XO Taco - 2 min walk
  • Franco's Pizzeria & Deli - 6 min walk
  • Phoebe's Restaurant & Coffee Lounge - 5 min walk

About this property

Crowne Plaza Syracuse, an IHG Hotel

Comfortable hotel near Syracuse University
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 12500 square feet (1161 square metres) and includes conference space. A 24-hour fitness centre, a vending machine, and concierge services are also featured at the business-friendly Crowne Plaza Syracuse, an IHG Hotel. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Syracuse hotel.

  • 277 guestrooms or units
  • 20 levels
  • Conference rooms
  • 12500 sq ft of conference space
  • 1161 sq. m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Crowne Plaza Syracuse, an IHG Hotel offers 277 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a weekly basis and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 6:00 AM to noon on weekends; USD 8 to 15 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Wedding services
  • Weekly housekeeping

Business services

  • 12,500 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 20 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 8 to 15 per person
  • Self-parking fee: USD 15.00 per day (in/out privileges)
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector and window guards in all accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Syracuse
Crowne Plaza Syracuse
Syracuse Crowne Plaza
Renaissance Syracuse
Crowne Plaza Syracuse Hotel

Frequently asked questions

What is the cancellation policy at Crowne Plaza Syracuse, an IHG Hotel?

Crowne Plaza Syracuse, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Syracuse, an IHG Hotel?

As of 15 May 2024, prices found for a 1-night stay for 2 adults at Crowne Plaza Syracuse, an IHG Hotel on 26 May 2024 start from AU$278.66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Syracuse, an IHG Hotel?

Yep, Crowne Plaza Syracuse, an IHG Hotel has a self car park with in/out privileges for USD 15.00 per day.

Are there any beaches close to Crowne Plaza Syracuse, an IHG Hotel?

The closest beach to Crowne Plaza Syracuse, an IHG Hotel is Green Lakes Beach (14.6 km).

What makes Crowne Plaza Syracuse, an IHG Hotel a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Crowne Plaza Syracuse, an IHG Hotel.

Does Crowne Plaza Syracuse, an IHG Hotel serve breakfast?

Yeah, cooked-to-order brekkie is on offer on weekdays from 6:00 AM to 11:00 AM and weekends between 6:00 AM and noon.

Is there a free airport shuttle available at Crowne Plaza Syracuse, an IHG Hotel?

No, Crowne Plaza Syracuse, an IHG Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Crowne Plaza Syracuse, an IHG Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Crowne Plaza Syracuse, an IHG Hotel?

Check-in begins at 4:00 PM. Check-out time is noon.

Crowne Plaza Syracuse, an IHG Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 387 out of 1002 reviews" "
Rating 8 - Good. 266 out of 1002 reviews" "
Rating 6 - Okay. 166 out of 1002 reviews" "
Rating 4 - Poor. 108 out of 1002 reviews" "
Rating 2 - Terrible. 75 out of 1002 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Paul, Lawrenceville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good business hotel. Great staff
Stayed 1 night in Feb 2024

10/10 Excellent

Mike

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to downtown area
Stayed 3 nights in Jan 2024

6/10 Okay

Corinna

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

6/10 Okay

Nancy

Travelled with family
Disliked: Staff & service
There was a refrigerator in the room with no ice or water in it the only access to the bottled water was in the lobby and this was never mentioned on check in also my sister was locked out of her room by the electronic key and was unable to get in for about an hour
Stayed 1 night in Nov 2023

8/10 Good

Satya

Stayed 1 night in Dec 2023

6/10 Okay

Verified traveller

Stayed 1 night in Dec 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

Sarah

Liked: Staff & service
Stayed 2 nights in Dec 2023

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
Love Staying Here BUT there are Drawbacks!
Always like staying here when we go to Syracuse! The good things are the size of the rooms and love the shower. The cons this time is check-in took longer than expected! What should have been 5-10 minutes turned into 25 minutes. They couldn’t get the computer systems to work. Once, I got my key, my reservation said king bed but was given a double. When I first started stay here, the parking was free! Now, it’s $15. Hate paying for the parking because it used to be free!
Stayed 1 night in Dec 2023

10/10 Excellent

Ruben

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023