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"Very close to food, supermarket and pubs. Our room was clean. The property is tired but didn’t find the same issues as some other guests have reported ... " More

By a verified traveller on Sat 07 Dec 2019

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Hotel Description

At UNO Hotel Sydney you'll be within a 30-minute stroll of Sydney Tower and Circular Quay. Highlights at this hotel include free in-room WiFi.

Flat-screen TVs, coffee/tea makers, and hair dryers are featured in all 36 rooms. Irons/ironing boards and free toiletries are also available.

This smoke-free hotel offers dry cleaning/laundry services, luggage storage, and an elevator. Plus you'll find laundry facilities. There's also the convenience of airport drop-off service.

With a stay at this 3-star Kings Cross hotel, you'll be 2.6 km (1.6 mi) from Sydney Opera House and 2.6 km (1.6 mi) from SEA LIFE Sydney Aquarium.

Studio

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$90* Per night/room 5 Dec. - 6 Dec.

Executive Suite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

UNO Hotel Sydney ratings based on 4 Verified Reviews

Review Summary
1.5 out of 5 1.5 out of 5.0
Room cleanliness 1.5 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 1.5 out of 5.0

Guest reviews for UNO Hotel Sydney

Everyone (1) Couples (2) Family (1)
1 out of 5
Canceled our room and gave it to someone else

Posted by on 14 May 2021

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Comment from Hotel Management

17 May 2021 by Lanna

Dear Sir/ Madam, I think you were misunderstanding. We have never cancelled any booking without informing the guests with full explanation. Please contact hotel directly in case you need to discuss further. Regards, Lanna Uno Hotel

3 out of 5
Very close to food, supermarket and pubs. Our room was clean. The property is tired but didn’t find the same issues as some other guests have reported on. Parking is a huge issue which would make me find something elsewhere next time

Posted by on 7 Dec. 2019

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1 out of 5
Cockroaches & smelly drains ,mold on window ledges no TV reception large rats in ally way, elevator control buttons broken & exposed wiring,.shower ran out of hot water ,shower base didn't drain properly,toilet cistern flush butern

Posted by on 21 Oct. 2019

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Comment from Hotel Management

21 Oct. 2019 by UNO Hotel Sydney

Thanks for your valuable information. We just took over the management from the previous owner. We sorry for what you been experience. We take your seriously. Now i have close out the sale for a week to try to identify the issues and fix them. best regards, UNO Hotel Sydney

1 out of 5
Firstly, the property name was incorrect. The owners have apparently changed this week. The photos on wotif are completely inaccurate and don’t show the state of disrepair or filth. The smell from the drains was putrid and there were cockroaches and giant rats everywhere. The owners were apologetic and claim to be renovating but this property is not fit for guests. You certainly can’t take the elevator as it is a death trap! As a plus, the bed was comfy - you just had to share it with the rodents.

Posted by on 20 Oct. 2019

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Property Features

UNO Hotel Sydney offers its guests laundry facilities, dry cleaning/laundry services, and an elevator. A shuttle from the hotel to the airport (available on request) is available for a fee. This 3-star Sydney hotel is smoke free.

  • 36 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Transport

  • Train station: Sydney Central Station (2.8 km / 1.7 mi)
  • Metro station: Kings Cross Station (0.4 km / 0.2 mi)
  • Property shuttles: Airport drop-off

Room Amenities

UNO Hotel Sydney offers 36 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries. This Sydney hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:00 PM

Special check-in instructions:

The front desk is open daily from 8:30 AM - 10:00 PM. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:30 AM - 10:00 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 8 years old or younger stays free when using existing bedding.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

  • One child stays free
  • Debit cards
  • Staffed front desk
  • Property is not currently implementing any enhanced cleaning measures
  • Property is not currently implementing any guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 16 per person
  • Airport shuttle fee per child: AUD 8 (from 2 to 12 years old)
  • Nearby parking fee: AUD 25 per day
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • UNO Hotel Sydney Hotel
  • UNO Hotel Sydney Potts Point
  • UNO Hotel Sydney Hotel Potts Point

You should know

  • One child 8 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.