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3.6 out of 5

"Liked that it’s location, friendly And helpful staff. Like the breakfast area. " More

By a verified traveller on Sun 12 Jan 2020

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Hotel Description

Grand Hotel puts you in the heart of Sydney, within just a 10-minute stroll of Sydney Tower and Queen Victoria Building. Highlights at this hotel include 2 bars/lounges, a restaurant, and free continental breakfast.

Free WiFi, TVs, and coffee/tea makers are featured in all 20 rooms. Refrigerators and free toiletries are also available. Bathrooms are shared.

The restaurant, 30 Knots, is open for lunch and dinner. Tankstream Bar is the hotel's own pub, serving drinks along with lunch and dinner. Added amenities include free WiFi in public areas and coffee/tea in a common area. Each morning free breakfast is served.

Places within a 15-minute walk of this 3-star Sydney Central Business District hotel include The Domain and St Mary's Cathedral.

Grand Twin Room Shared Bathroom

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$70* Per night/room 8 Oct. - 9 Oct.

Grand Family Room Shared Bathroom

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Grand Triple Room Shared Bathroom

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Grand Double Room Shared Bathroom

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Grand Single Room Shared Bathroom

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Grand Hotel ratings based on 390 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Grand Hotel

Everyone (295) Couples (39) Business (3) Students (3) Family (45) Other (1)
2 out of 5
This is a very old hotel and is in need for a lot of maintenance.

Posted by on 23 Mar. 2020

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5 out of 5

Posted by on 3 Feb. 2020

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4 out of 5
Liked that it’s location, friendly And helpful staff. Like the breakfast area.

Posted by on 12 Jan. 2020

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3 out of 5
Tiny room, looking out @ a wall, noisy. Carpets threadbare in the hallways & breakfast room. I had stayed there before but not in such a small room. I guess you get what you pay for.

Posted by on 13 Dec. 2019

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4 out of 5

Posted by on 4 Dec. 2019

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4 out of 5

Posted by on 23 Nov. 2019

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1 out of 5
I did like the period look of the property BUT the elevator was playing up. For the price we paid , def NOT WORTH IT!!

Posted by , from MELBOURNE on 9 Nov. 2019

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4 out of 5

Posted by on 2 Nov. 2019

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4 out of 5
I loved the remnants of past style...shared facilities and noise from downstairs bars may not suit everyone but didn't worry me at all. Staff friendly.

Posted by on 26 Oct. 2019

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3 out of 5

Posted by on 22 Sep. 2019

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Property Features

There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is available daily. WiFi is free in public spaces. Grand Hotel also features coffee/tea in a common area, complimentary newspapers in the lobby, and express check-out. This 3-star Sydney hotel is smoke free.

  • 1 building
  • 20 guestrooms or units
  • 3 levels
  • 2 bars or lounges
  • Continental breakfast (free)
  • Dining venue
  • Coffee in lobby
  • Express check-out
  • Storage area for luggage
  • Pool or billiards table
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking reservations required

Transport

  • Airport: Kingsford Smith Intl. Airport (SYD) (15 km / 9.3 mi)
  • Train station: Sydney Circular Quay Station (1.1 km / 0.7 mi)
  • Metro station: Wynyard Station (0.3 km / 0.2 mi)

Room Amenities

Grand Hotel offers 20 accommodations with coffee/tea makers and complimentary toiletries. Televisions come with cable channels. Guests have access to shared bathrooms. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Bathrooms are shared
  • Television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Toiletries (free)
  • Iron and ironing board available

Food & Drink

Guests are served free continental breakfast daily.

30 Knots - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Tankstream Bar - This pub serves lunch and dinner. Open daily.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 10 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Saturday: 10 AM - midnight
  • Sunday - Sunday: noon - 10 PM
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The front desk will be closed during the following times:

  • Closed all day: Sunday
  • Special Instructions: Please contact the property ahead of time if you are planning to arrive after midnight.

    This property's front desk is open during the following times:

    • Monday - Saturday: 10 AM - midnight
    • Sunday - Sunday: noon - 10 PM
    To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

    Check-out

    • Check-out by 10 AM

    Payment types

    Children and extra beds

    • Children are welcome.
    • Rollaway/extra beds are available for AUD 45 per night.
    • Cribs (infant beds) are not available.

    Pet Policy

    • No pets allowed, but service animals are welcome

    Policies

    Charges for extra guests may apply and vary according to property policy.

    A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

    Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Air conditioning is not provided. Onsite parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.Contactless check-out is available.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    • Noise-free rooms not guaranteed
    • Service animals are allowed
    • Service animals are exempt from fees/restrictions
    • Staff temperature checks are conducted regularly
    • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
    • Commonly touched surfaces are cleaned with disinfectant
    • Property confirms they are implementing guest safety measures
    • Contactless check-out is available
    • Property is cleaned with disinfectant
    • Staff do not wear personal protective equipment
    • Protective clothing is available for guests
    • Masks are available for guests
    • Gloves are available for guests
    • No shield between guests and staff in main contact areas
    • Property does not follow sanitisation practices of any association
    • Guests are provided with free hand sanitiser
    • Staffed front desk
    • Social distancing measures are in place
    • Events/parties not allowed
    • Contactless check-in is not available
    • No cots (infant beds) available
    • Property confirms they are implementing enhanced cleaning measures
    • Individually wrapped food options are not available
    • Debit cards
    • gap period enforced between guest stays 24 hours

    Fees

    Optional extras

    The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

    • Nearby parking fee: AUD 69 per day
    • Rollaway bed fee: AUD 45 per night

    This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

    Hotel Names

    • Grand Hotel Sydney
    • Grand Sydney
    • Grand Hotel Hotel
    • Grand Hotel Sydney
    • Grand Hotel Hotel Sydney

    You should know

    • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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    *Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.