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"Helpful staff. Clean room and location " More

By a verified traveller on Thu 08 Apr 2021

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Hotel Description

BreakFree on Clarence places you in the center of Sydney, within a short 5-minute stroll of Wild Life Sydney Zoo and SEA LIFE Sydney Aquarium.

All 50 rooms feature WiFi, TVs, and coffee/tea makers. Additionally, safes, hair dryers, and phones are available.

This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk, and free newspapers in the lobby. Additionally, you'll find laundry facilities, luggage storage, and an elevator. There's also the convenience of airport pick-up service.

Places within a short walk of this 3-star Sydney Central Business District hotel include Pitt Street Mall and Queen Victoria Building.

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$118* Per night/room 15 Nov. - 16 Nov.

Standard Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Family Room (Weekly Housekeeping)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Family Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

BreakFree on Clarence ratings based on 415 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for BreakFree on Clarence

Everyone (296) Business (10) Couples (41) Students (2) Family (36)
4 out of 5

Posted by on 2 Jun. 2021

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Comment from Hotel Management

2 Jul. 2021 by BreakFree On Clarence

Dear valued guest, Thank you for your review. We look forward to welcome you back! Best Regards, BreakFree On Clarence team

1 out of 5
Blood stains on the doner and on the floor and on the bed sheets, black mold under and on top of the shower waterproofing. Partner spoken to in a disgusting manner. Direct to the wrong carpark amd had to pay extra 100 dollars. Room was not disinfected before we stayed.

Posted by on 24 May 2021

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2 out of 5
Friendly staff, good location Disliked that the rooms werent serviced we asked for the toilet paper daily. Their was a smell in the room, stuffy and couldnt open windows. The doona was dirty like someone must have eaten and tipped food on the doona.

Posted by on 16 May 2021

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Comment from Hotel Management

21 May 2021 by Breakfree On Clarence Team

Dear , Thank you for taking the time to tell us about your experience at the BreakFree on Clarence Sydney. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kindest Breakfree On Clarence Team

3 out of 5

Posted by on 25 Apr. 2021

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Comment from Hotel Management

21 May 2021 by Breakfree On Clarence Team

Thank you for your rating. Hope to see you again in the future. Kindest

5 out of 5
Helpful staff. Clean room and location

Posted by on 8 Apr. 2021

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Comment from Hotel Management

21 May 2021 by Breakfree On Clarence Team

We very much appreciate your comments regarding your stay at the BreakFree on Clarence Sydney. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kindest

4 out of 5
Very nice staff, comfortable bed and close to the shops.

Posted by on 7 Dec. 2020

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Comment from Hotel Management

29 Dec. 2020 by The Breakfree on Clarence Team

Thank you for sharing your review. We hope we have the opportunity to welcome you back again in the future for your next visit to Sydney. Kind Regards, The Breakfree on Clarence Team

4 out of 5

Posted by on 28 Nov. 2020

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Comment from Hotel Management

29 Dec. 2020 by Breakfree on Clarence

Thank you for sharing your review. We hope we have the opportunity to welcome you back again in the future for your next visit to Sydney. Kind Regards, The Breakfree on Clarence Team

4 out of 5
Hot water was cold the whole time I stayed there asked them to increase temp but nothing was done escalated to Acor for action

Posted by on 19 Sep. 2020

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Comment from Hotel Management

24 Sep. 2020 by The Breakfree Team

Thank you for taking the time to share feedback. We value all feedback and will be looking into your comments further with our team. We do apologise for our shortfalls. Kind Regards,

4 out of 5
Good location..was super hammered coming home after a night out, had about 15 schooies. Kebab shop just up the road, so I smashed one of those on the walk back which was only 5mins. Ended up spewin it up in the sink (sorry bout that)... only critic was the sink didn't drain well so I couldn't wash the spew down properly. But overall enjoyed the stay.

Posted by on 21 Mar. 2020

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1 out of 5
Room tiny. Stains on carpet. No window in room TV remote had flat batteries. Bedside table didnt work. Wont be back.

Posted by , from Gold coast on 15 Mar. 2020

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Comment from Hotel Management

15 Mar. 2020 by The Breakfree Team

Thank you for sharing your comments. We are sorry that your experience did not meet expectations. We are currently working on refurbishment plans for our property and value all feedback to ensure we can make the right improvements moving forward. Kind Regards, The Breakfree Team

Property Features

BreakFree on Clarence offers its guests complimentary newspapers in the lobby, laundry facilities, and an elevator. Public spaces have free WiFi. A shuttle from the airport to the hotel during limited hours is available for a fee. This 3-star Sydney hotel is smoke free.

  • 1 building
  • 50 guestrooms or units
  • 6 levels
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Train station: Sydney Circular Quay Station (1.8 km / 1.1 mi)
  • Metro station: Wynyard Station (0.5 km / 0.3 mi)
  • Property shuttles: Airport pick-up

Room Amenities

BreakFree on Clarence offers 50 accommodations with safes and coffee/tea makers. In-room wireless Internet access is available for a surcharge. Bathrooms include showers and hair dryers. Business-friendly amenities include desks and phones.

  • Television
  • Coffee maker
  • Shower
  • Hair dryer
  • Safe
  • Telephone
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 16 and up.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-out is available. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 16 and up. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels). This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Noise-free rooms not guaranteed
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Guests must provide health documentation
  • Guests must provide proof of COVID-19 vaccination
  • Minimum age for proof of COVID-19 vaccination requirement: 16

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: AUD 25.00 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: AUD 10.00 per day (rates may vary)
  • Airport shuttle fee: AUD 22 per person (one way)
  • Nearby parking fee: AUD 40 per day (984 ft away)
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • City Hotel Sydney
  • BreakFree Clarence Hotel Sydney
  • BreakFree Clarence Hotel
  • BreakFree Clarence Sydney
  • BreakFree Clarence
  • BreakFree on Clarence Hotel
  • BreakFree on Clarence Sydney
  • BreakFree on Clarence Hotel Sydney

You should know

  • BreakFree on Clarence offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Guests may experience noise disturbance due to nearby construction work.
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.