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"Good location..was super hammered coming home after a night out, had about 15 schooies. Kebab shop just up the road, so I smashed one of those on the ... " More

By a verified traveller on Sat 21 Mar 2020

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Hotel Description

BreakFree on Clarence places you in the center of Sydney, within a short 5-minute stroll of Wild Life Sydney Zoo and SEA LIFE Sydney Aquarium.

All 50 rooms feature WiFi, TVs, and coffee/tea makers. Additionally, safes, hair dryers, and phones are available.

This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk, and free newspapers in the lobby. Other amenities include WiFi in public areas and laundry facilities. There's also the convenience of airport pick-up service.

Places within a short walk of this 3-star Sydney Central Business District hotel include Pitt Street Mall and Queen Victoria Building.

Standard Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Family Room - Unserviced

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Queen Room - Unserviced

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

BreakFree on Clarence ratings based on 416 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for BreakFree on Clarence

Everyone (298) Business (10) Couples (41) Students (2) Family (36)
4 out of 5
Good location..was super hammered coming home after a night out, had about 15 schooies. Kebab shop just up the road, so I smashed one of those on the walk back which was only 5mins. Ended up spewin it up in the sink (sorry bout that)... only critic was the sink didn't drain well so I couldn't wash the spew down properly. But overall enjoyed the stay.

Posted by on 21 Mar. 2020

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1 out of 5
Room tiny. Stains on carpet. No window in room TV remote had flat batteries. Bedside table didnt work. Wont be back.

Posted by , from Gold coast on 15 Mar. 2020

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Comment from Hotel Management

15 Mar. 2020 by The Breakfree Team

Thank you for sharing your comments. We are sorry that your experience did not meet expectations. We are currently working on refurbishment plans for our property and value all feedback to ensure we can make the right improvements moving forward. Kind Regards, The Breakfree Team

2 out of 5
Cheap and shabby. No proper reception area. Not cleaned properly. Previous tenants credit cards in drawer. Bed was very comfortable but stains on quilt. Had two bedside lights but could only turn one on as there was no powerpoint to plug the other one into. Room smaller than our caravan. Late night reception staff was sullen and unhelpful. Wont be staying again or in any other breakfree hotel.

Posted by on 15 Mar. 2020

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Comment from Hotel Management

15 Mar. 2020 by The Breakfree Team

Thank you for taking the time to share feedback. We value all feedback and will be looking into your comments further with our team. We do apologise for our shortfalls. Kind Regards, The Breakfree Team

2 out of 5
The room needs a good clean smell of and mould in bathroom, carpet needs steen clean. Wouldn’t take much to get this property standard up 🤔 I couldn’t relax

Posted by on 1 Mar. 2020

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Comment from Hotel Management

2 Mar. 2020 by The Breakfree on Clarence Tean

Thank you for sharing your comments on your recent stay. We value all feedback and can ensure we working with our team to make improvements. Thank you for sharing and we are sorry to hear of our shortfalls. We hope we have the opportunity to welcome you back again in the future. Kind Regards, The Breakfree on Clarence Tean

2 out of 5
The hot water system was poor and often lost all heat, so cold showers! There were rusted and exposed screws on the show soap tray! There was no soap tray near the bathroom sink. The instant coffee was undrinkable!The ironing board would not lock into place unless I manipulated it. Quite frankly, I would advise against staying there. It appears that it is "the hotel that senior management forgot”. I got the distinct impression that the staff (who were professional and who did their best) were abandoned here.

Posted by , from Melbourne Australia on 24 Feb. 2020

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Comment from Hotel Management

24 Feb. 2020 by Alana

Dear Duncan, Thank you for taking the time to share comments on your recent experience with us at Breakfree on Clarence. We are sorry to see there was issues with the hot water throughout your stay and some maintenance issues which we will be sure to look into to have addressed. We are currently working through future refurbishment plans for the property to bring an update to our property.Thank you for sharing your comments and it is our hope to welcome you back again in the future. Kind Regards, Alana

5 out of 5

Posted by on 24 Feb. 2020

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Comment from Hotel Management

24 Feb. 2020 by The Breakfree on Clarence Team

Thank you for the wonderful review. We hope to see you again soon. Kind Regards, The Breakfree on Clarence Team

3 out of 5
The property was in a great location close to where we needed to go for medical reasons walking distance to Darling Harbor as well as the tram. Was disappointed in the cramped conditions and the beds were very uncomfortable with the existing padding no longer there and stains on child's doona looked nothing like the picture that is shown to fill out survey.

Posted by on 21 Feb. 2020

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Comment from Hotel Management

23 Feb. 2020 by The Breakfree Team

Thank you for sharing your review. We appreciate all comments and will be sure to look into further with our team. We hope we have the opportunity to welcome you back again in the future. Kind Regards, The Breakfree Team

4 out of 5
Clean and comfortable hotel. Easy access to shops and public transport

Posted by , from Melbourne on 15 Feb. 2020

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Comment from Hotel Management

16 Feb. 2020 by The Breakfree on Clarence Team

Thank you for the great review! We hope to see you again for your next visit to Sydney! Kind Regards, The Breakfree on Clarence Team

3 out of 5

Posted by on 12 Feb. 2020

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Comment from Hotel Management

16 Feb. 2020 by The Breakfree on Clarence Team

Thank you for sharing your review. We hope we have the opportunity to welcome you back again in the future. Kind Regards, The Breakfree on Clarence Team

1 out of 5
Dirty, stains everywhere, uncomfortable bed, little pillows, customer service not great

Posted by , from Sydney on 11 Feb. 2020

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Comment from Hotel Management

11 Feb. 2020 by The Breakfree on Clarence Team

Dear Cat, We are sorry to hear of your comments and that the property did not meet expectations. We appreciate all comments and are working hard on improvements for our property. Thanks for sharing and we hope we have the opportunity to welcome you back again in the future. Kind Regards, The Breakfree on Clarence Team

Property Features

BreakFree on Clarence offers its guests complimentary newspapers in the lobby, laundry facilities, and an elevator. Public spaces have free WiFi. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. This 3-star Sydney hotel is smoke free.

  • 1 building
  • 50 guestrooms or units
  • 6 levels
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi , WiFi (surcharge)

Parking

Offsite parking discounted rates available

Transport

  • Airport: Kingsford Smith Intl. Airport (SYD) (15.6 km / 9.7 mi)
  • Train station: Sydney Circular Quay Station (1.8 km / 1.1 mi)
  • Metro station: Wynyard Station (0.5 km / 0.3 mi)
  • Property shuttles: Airport pick-up

Room Amenities

BreakFree on Clarence offers 50 accommodations with safes and coffee/tea makers. This Sydney hotel provides wireless Internet access for a surcharge. Bathrooms include showers and hair dryers. Business-friendly amenities include desks and phones.

  • Television
  • Coffee maker
  • Shower
  • Hair dryer
  • Safe
  • Telephone
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Airport transportation is offered 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place and guests are provided with hand sanitizer.Contactless check-out is available.The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

  • Property is cleaned with disinfectant
  • Noise-free rooms not guaranteed
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: AUD 25.00 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: AUD 10.00 per day (rates may vary)
  • Airport shuttle fee: AUD 22 per person (one way)
  • Nearby parking fee: AUD 40 per day
  • Credit card charges are subject to a surcharge of 0 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • City Hotel Sydney
  • BreakFree Clarence Hotel Sydney
  • BreakFree Clarence Hotel
  • BreakFree Clarence Sydney
  • BreakFree Clarence
  • BreakFree on Clarence Hotel
  • BreakFree on Clarence Sydney
  • BreakFree on Clarence Hotel Sydney

You should know

  • BreakFree on Clarence offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Guests may experience noise disturbance due to nearby construction work.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.