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High Point Serviced Apartment

3.5 star property

Photo gallery for High Point Serviced Apartment

Indoor pool, outdoor pool
Lobby
Exterior
Reception
LCD TV

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Parking included
  • Restaurant
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View map
Jl. Siwalankerto No.161-165, Surabaya, East Java, 60236
  • Place, Petra Christian University
    ‪6 min walk‬
  • Place, City of Tomorrow
    ‪5 min drive‬
  • Place, Universitas Islam Negeri Sunan Ampel Surabaya
    ‪8 min drive‬
  • Airport, Surabaya (SUB-Juanda)
    ‪28 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • City view
  • 48 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Single Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • City view
  • Sleeps 2
  • 1 Double Bed

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About the area

Surabaya

At High Point Serviced Apartment you'll be within a 10-minute stroll of Petra Christian University and within 30 minutes of City of Tomorrow. Highlights at this hotel include an outdoor swimming pool, an indoor swimming pool and free self-parking. .This smoke-free hotel offers a fitness centre and a lift. Additionally, you'll find laundry facilities. .With a stay at this 3.5-property class Surabaya hotel, you'll be 4.6 km (2.9 mi) from Royal Plaza Surabaya.

What's nearby

  • Petra Christian University - 6 min walk - 0.6 km
  • City of Tomorrow - 5 min drive - 2.1 km
  • Pelita Harapan University Surabaya - 5 min drive - 2.1 km
  • Universitas Islam Negeri Sunan Ampel Surabaya - 8 min drive - 4.1 km
  • Royal Plaza Surabaya - 9 min drive - 5.4 km

Getting around

  • Kertomenanggal Station - 5 min drive
  • Surabaya Gubeng Station - 27 min drive
  • Surabaya (SUB-Juanda) - 21 min drive

Restaurants

  • ‪Neko-Kepo Cat & Cafe - ‬1 min walk
  • ‪Sedap malam - ‬2 min walk
  • ‪Warung Gudeg "Bu Yul - ‬2 min walk
  • ‪Gerobak Nasi Goreng - ‬3 min walk
  • ‪Be' Waffle Ice Cream - ‬3 min walk

About this property

High Point Serviced Apartment

High Point Serviced Apartment offers its guests an indoor pool, an outdoor pool, and a fitness centre. High Point Serviced Apartment also features laundry facilities, room service (during limited hours), and an ATM. Free self parking is available.

This 3.5-star Surabaya hotel is smoke free.

  • 1 building
  • 54 guestrooms or units
  • Built in 2011
  • Self-service laundry
  • Front desk (limited hours)
  • ATM
  • Lift
  • No smoking on site
  • 1 conference room
High Point Serviced Apartment offers 54 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Rooms open to balconies. LCD televisions are featured in guestrooms. Bathrooms include a shower and complimentary toiletries. Housekeeping is provided on a daily basis.

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  • Air-conditioning
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Property amenities

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • Lift

More

  • 1 building
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at High Point Serviced Apartment

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: IDR 300000.00 per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard.

We should mention

  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at High Point Serviced Apartment.

Property is also known as

High Point Serviced Apartment Hotel Surabaya
High Point Serviced Apartment Hotel
High Point Serviced Apartment Surabaya
High Point Serviced Apartment
High Point Serviced Surabaya
High Point Serviced Apartment Hotel
High Point Serviced Apartment Surabaya
High Point Serviced Apartment Hotel Surabaya

Frequently asked questions

What is the cancellation policy at High Point Serviced Apartment?

High Point Serviced Apartment offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at High Point Serviced Apartment?

Yep, High Point Serviced Apartment has a free self car park.

Are there any beaches close to High Point Serviced Apartment?

The closest beach to High Point Serviced Apartment is New Kenjeran Beach (13 km).

Does High Point Serviced Apartment have a pool?

High Point Serviced Apartment has an outdoor pool and an indoor pool.

Is there a free airport shuttle available at High Point Serviced Apartment?

No, High Point Serviced Apartment does not offer an airport shuttle service.

What time are check-in & check-out at High Point Serviced Apartment?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at High Point Serviced Apartment?

No, pets and service animals are not allowed.

High Point Serviced Apartment Reviews

Reviews

6.0
Rating 10 - Excellent. 0 out of 13 reviews
Rating 8 - Good. 5 out of 13 reviews
Rating 6 - Okay. 5 out of 13 reviews
Rating 4 - Poor. 0 out of 13 reviews
Rating 2 - Terrible. 3 out of 13 reviews

6.8/10

Cleanliness

5.8/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Alberta, australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The hotel was dirty, no wifi, dirty sheets

Checked out after one night, not for travelers, maybe a local wouldn't mind it but it's not in a good location. Don't believe their website pictures. My friend and I had booked for three nights and ended up staying just one. Plus when booking, it said pay deposit and reminder on arrival, but they had withdrawn the full amount from my account within 2 days of booking. We tried to contact them 3 times via email before traveling there but it was not a working email for my friend, for me, I just didn't get a reply. Bugs on the bed. The bathroom was just so damaged. I want my money back. They refused, they said it is up to wotif to refund the other 2 nights.
Stayed 3 nights in Jul 2017

8/10 Good

LISUNG

Liked: Staff & service, room comfort

Spacious, bright, inexpensive

The price is cheap. Check-in was quick. My apartment on 15th floor is spacious, bright and has a great view, there are a lot of desk space and shelves to put things,and the bed is big and comfortable. There are too pools (one indoors and one outdoors). There are ATMs just downstairs and taxis always waiting in front. There were some problems and drawbacks in my apartment though: (1) No wifi -- The router was out of order and could not be fixed/replaced quickly, and it was impossible to connect to other routers. The staff proposed to change to another apt, but the one available was much smaller, so in the end I stayed in the same apt, but only after much time wasted. (2) The toilet was not cleaned -- it smelled terrible, and I had to clean it myself; but even after this, I still smelled bad. (3) Many small ants in the apartment. (4) There is a kitchen, but no stove, no fridge, and no utensiles at all, so basically it's more like a shelf with a washbasin. (5) The sockets are all placed in the wrong places: in the kitchen, no sockets near the work surface, the one for the non-existent fridge is high on the wall, therefore impossible to use it for the electric kettle; in the room, they are far from the desks and the bed.

6/10 Okay

Yuliana, Perth Aus

Liked: Cleanliness, staff & service, room comfort

Nice affordable hotel close to city center

I had no dramas with staff as they were cheerful and helpful The room was good value for money

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Kan anbefales

Venligt personale, rent og paent. Der er svimming pool, både ude og inde, og vaerelser er store og nydelige. Beliggenheden er ikke den mest spaendende, men hvad kan man forlange i Surabaya: en kaotisk by!
Stayed 1 night in Mar 2018

6/10 Okay

YIYOUNG

Disliked: Cleanliness, room comfort
전반적으로 청결하지는 않으나 침구류는 깨끗했음. 대학교 근처라서 식당과 카페가 많음. 와이파이 양호함. 푸라바야 버스터미널까지 택시미터기로 36k나옴.(기사가 좀 돌아서감) 정말 하루 잠시묵는걸로는 괜찮으나 장기투숙하기에는 아늑하지 못함. 여자 리셉션 스텝은 친절함.

8/10 Good

miftachul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

High point apartemen hotel dg harga terjangkau

Salam menginap kami sekeluarga bisa menikmati pemandangan kota sekitar hotel

2/10 Terrible

Lisien, Lelystad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

De appartement is zo onveilig en onhygiënisch.

Wij gingen alleen de appartement of de kamer gekeken, daarna gingen wij weer weg op zoek naar andere hotel. Omdat de kamers waren zo onhygiënisch en de omgeving was onveilig.

8/10 Good

roeli, jakarta indonesia

Liked: Cleanliness, staff & service, room comfort
floor drain kurang lancar, ngegenang air lama keringnya

8/10 Good

Made, Jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Budget hotel bagus..

Secara keseluruhan cukup baik. Ada kolam renang. Parkiran cukup luas. Ada foodcourt. Hanya saja AC kurang dingin, pintu agak seret, nyangkut di lantai. Kurang maintenance aja.

6/10 Okay

Ryuichiro, 日本

空港に近い。

中心部から遠いが快適に過ごせた。

6/10 Okay

Ryuichiro, 日本

空港に近い。

市街中心部からは離れているが、清潔。静か。

6/10 Okay

Ryuichiro, Japan

Liked: Cleanliness, room comfort
Disliked: Staff & service

値段の割にはきれい。ただし、冷蔵庫はない。

冷蔵庫がないのがたまにきず。ルームサービスにもビールはありません。部屋は清潔だし、上の階の部屋なら騒音もない。ただし、エアコンの室外機がけっこううるさいです。中心部に出るにはタクシーを使う必要があります。

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Deposit yang diluar nalar

Sewaktu kami registrasi untuk check in, kami diminta deposit 1.5 x harga kamar yang kami akan sewa. dengan alasan untuk jaminan kunci kartu. apakah ini memang policy hotel ini? ini tidak masuk diakal, menurut saya, deposit nya senilai tersebut. kebanyakan hotel meminta deposit sekitar 50rb - 100rb untuk jaminan kunci kartu. sehingga kami sempat komplain ke receptionist, dan mereka tidak bisa berbuat banyak karena tidak ada MOD. Secara umum kualitas baik. tapi kondisi seperti diatas yang membuat kamu tidak nyaman.