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4.0 out of 5

"Fantastic proximity to everything. Delightful staff who assisted to make the stay memorable. " More

By a verified traveller on Mon 13 Jan 2020

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Hotel Description

Althoff Hotel am Schlossgarten puts you in the heart of Stuttgart, connected to a shopping center and within a 20-minute stroll of Carl Zeiss Planetarium and Landtag. Highlights at this luxury hotel include 2 restaurants, a bar/lounge, and a 24-hour business center.

All 106 soundproofed rooms feature flat-screen TVs with satellite channels, and you can enjoy free WiFi, in-room childcare, and coffee/tea makers. Dining in is an option with 24-hour room service, and minibars provide refreshments. Nice touches to enhance your stay include bathrobes and slippers, while pillow menus invite a good night's rest. Free newspapers, free bottled water, and safes are also available.

The restaurant, Weinwirtschaft, serves regional cuisine and is open for lunch and dinner. John Cranko Lounge is the hotel's own bar, serving drinks along with light fare. Added amenities include free WiFi in public areas, a coffee shop/café, and coffee/tea in a common area. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. There's also valet parking, along with the convenience of an airport shuttle.

Sights within a 10-minute walk of this 5-star Hauptbahnhof hotel include Old Castle (State Museum of Wurttemberg) and Weissenhof Museum is within 30 minutes.

Executive Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$235* Per night/room 7 Mar. - 8 Mar.

Deluxe Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Executive Room (Premium, Queenbed 1,60m)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Althoff Hotel am Schlossgarten ratings based on 6 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Althoff Hotel am Schlossgarten

Everyone (5) Couples (1)
5 out of 5
Fantastic proximity to everything. Delightful staff who assisted to make the stay memorable.

Posted by on 13 Jan. 2020

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Comment from Hotel Management

13 Jan. 2020 by Ulrich Schwer

Dear Guest, it is especially wonderful to read that our team was able to turn a moment into a memory for you - thank you so very much for your kind words. Should you return to Stuttgart in the near future, please know that we would be more than happy to have you as our guest again. Best regards Ulrich Schwer Managing Director

2 out of 5
This is certainly not a 5 Star Hotel. Building and facilities are tired, extremely expensive for what is on offer and staff inconsistent; some great and others downright rude. Would rate as 3.5 - 4 Star and charges should be in line with that rating.

Posted by on 7 Dec. 2019

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Comment from Hotel Management

8 Dec. 2019 by Roland Fredersdorf Executive Assistant Manager

Dear Guest, Thank you very much for your stay at the Althoff Hotel am Schlossgarten and for taking the time to give us feedback for your visit at our property. I am truly disappointed to read about your unsatisfying experience. Please allow me to express my sincerest apologies for the problems you have encountered. At Althoff Hotel am Schlossgarten, one of The Leading Hotels of the World, we continuously strive to meet your needs and expectations; therefore your feedback is very important to us. The hotel has been build in the 60s and the roomsize is owed to the standards bach then. I am happy to let you know that we invested in the recent past into hotel by renovating the public areas and rooms. We will continue our path and continue to modernize the property. Just in the past month we exchanged all the TVs in the guest rooms I would like to thank you for your constructive feedback which I will take as an opportunity to continuously improve our service and product. Sincerely, Roland Fredersdorf Executive Assistant Manager

5 out of 5
Staff were absolutely wonderful. Food, facilities, service, proximity to facilities was second to none.

Posted by on 23 Dec. 2018

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Comment from Hotel Management

3 Jan. 2019 by Michael Braun

Dear Guest, thank you very much for your excellent review concerning your most recent stay with us at the Althoff Hotel am Schlossgarten. It is fantastic to know that you have enjoyed your stay with us and liked the service by our team, the food as well as the location of the Hotel! We are looking forward to welcome you back soon again! With best regards, Michael Braun Hotel Manager

5 out of 5
Proximity to the rail station, cleanliness, staff and facilities are tops. Access to shops, Christmas markets and services are excellent.

Posted by on 20 Dec. 2018

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Comment from Hotel Management

3 Jan. 2019 by Michael Braun

Dear Guest, thank you very much for taking the time to share the feedback of your most recent stay with us at the Althoff Hotel am Schlossgarten. We are pleased to know that you enjoyed our services and wish to welcome you back soon again! With best regards, Michael Braun Hotel Manager

4 out of 5

Excellent service.

Standard rooms not large. Excellent full service provided from morning paper, nighttime bed turning to shoe cleaning as standard.

Posted by , from Perth AUS on 25 Dec. 2017

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Comment from Hotel Management

8 Jan. 2018 by Manager

Dear Milo, I truly appreciate you taking the time to write such detailed and wonderful comments about your stay with us; it will be my pleasure to thank the team for providing such an excellent service to you. As a member of The Leading Hotels of the World, the hotel continuously strives to meet your needs and expectations. We hope to be able to welcome you back in our hotel in the near future. Kindest regards, Ulrich Schwer Managing Director

3 out of 5

It was just ok.

Woken up once by room service (even though I had the do not disturb sign up) at 8.00am the other two mornings woken up by a concrete saw. Finally worked out on night 3 that I could open a window as the room was strikingly warm even with the air con on. Amenities not filled daily. The restaurant was very good. Would not go to again. Junior suite is just a large room not separate sitting room.

Posted by , from melbourne. on 21 Dec. 2017

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Comment from Hotel Management

8 Jan. 2018 by Manager

Dear mel, Thank you for your stay at the Altoff Hotel am Schlossgarten and for taking the time to review your stay. We are very sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Althoff Hotel am Schlossgarten, one of The Leading Hotels of the World, we continuously strive to meet your needs and expectations; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Kindest regards, Ulrich Schwer Managing Director

About the Althoff Hotel am Schlossgarten

Location Schillerstrasse 23, Stuttgart, BW 70173

Property Features

There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 2131 square feet (198 square meters) and includes conference space. A terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury Althoff Hotel am Schlossgarten. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. This 5-star Stuttgart hotel is smoke free.

  • 1 building
  • 106 guestrooms or units
  • 10 levels
  • 2 dining venues
  • 2131 sq ft of conference space
  • 198 sq m of conference space
  • Built in 1962
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Stuttgart (STR) (13.5 km / 8.4 mi)
  • Train station: Stuttgart Central Station (2.2 km / 1.3 mi)
  • Metro station: Staatsgalerie U-Bahn (0.5 km / 0.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Althoff Hotel am Schlossgarten offers 106 air-conditioned accommodations with minibars and safes. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Pillow options
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

Althoff Hotel am Schlossgarten has 2 restaurants serving breakfast, lunch, and dinner.

Weinwirtschaft - Overlooking the garden, this restaurant specializes in regional cuisine and serves light fare only. Reservations are required. Open daily.

John Cranko Lounge - Overlooking the garden, this bar serves light fare only. Open daily.

Café am Schlossgarten - Overlooking the garden, this café specializes in regional cuisine and serves lunch and light fare. Open daily.

Zirbelstube - Overlooking the garden, this fine-dining restaurant specializes in international cuisine and serves dinner only. 1-star Michelin rating. Reservations are required. Open select days.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 45.0 per night.

Pets

  • Pets: EUR 20 per pet, per night

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and sofa beds. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

  • Only service animals are allowed
  • Parking height restrictions apply
  • Debit cards
  • Number of children who can stay for free – 2
  • Online Penalty Collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 31 for adults and EUR 0 for children (approximately)
  • Airport shuttle fee: EUR 125 per vehicle (one-way)
  • Self parking fee: EUR 19 per day (in/out privileges)
  • Valet parking fee: EUR 19 per day
  • Pet fee: EUR 20 per pet, per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: EUR 45.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Althoff am Schlossgarten
  • Althoff am Schlossgarten Stuttgart
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  • am Schlossgarten
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  • Hotel Schlossgarten
  • Am Schlossgarten Stuttgart
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  • Althoff Hotel am Schlossgarten Stuttgart
  • Althoff Hotel am Schlossgarten Hotel Stuttgart

You should know

  • Althoff Hotel am Schlossgarten offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • The property is a member of the Leading Hotels of the World.

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 stars and is displayed on this page as 5.0 stars.

url importing https://www.wotif.com/Stuttgart-Hotels-Althoff-Hotel-am-Schlossgarten.h1311024-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.