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Wyndham Springfield City Centre

3.5 star property
Hotel with free airport shuttle, a short walk to Abraham Lincoln Presidential Library and Museum

Photo gallery for Wyndham Springfield City Centre

Bar (on property)
Exterior
Reception
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Reviews

6.6 out of 10

Popular amenities

  • Parking available
  • Bar
  • Pool
  • Free airport shuttle
  • Breakfast available
  • 24/7 front desk

Explore the area

View map
700 E Adams St, Springfield, IL, 62701
  • Lincoln Home National Historic Site
    ‪3 min walk‬
  • Abraham Lincoln Presidential Library and Museum
    ‪3 min walk‬
  • St. John's Hospital
    ‪5 min walk‬
  • Springfield, IL (SPI-Abraham Lincoln Capital)
    ‪9 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
HDTV
Premium bedding
Down duvet
Egyptian cotton bed sheets
Blackout curtains
Pillow-top bed
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
HDTV
Premium bedding
Down duvet
Egyptian cotton bed sheets
Blackout curtains
Pillow-top bed
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Higher Floor)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds, Non Smoking (Higher Floor)

Highlights

Air conditioning
Connecting rooms available
HDTV
Premium bedding
Down duvet
Egyptian cotton bed sheets
Blackout curtains
Pillow-top bed
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (Higher Floor)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Non Smoking (Higher Floor)

Highlights

Air conditioning
Connecting rooms available
HDTV
Premium bedding
Down duvet
Egyptian cotton bed sheets
Blackout curtains
Pillow-top bed
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
HDTV
Premium bedding
Down duvet
Egyptian cotton bed sheets
Blackout curtains
Pillow-top bed
  • 26 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Accessible, Non Smoking

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Junior Suite, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
HDTV
Premium bedding
Down duvet
Egyptian cotton bed sheets
Blackout curtains
Pillow-top bed
  • Sleeps 5
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Junior Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
HDTV
Premium bedding
Down duvet
Egyptian cotton bed sheets
Blackout curtains
Pillow-top bed
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Non Smoking (Oversized Suite)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Studio Suite, 1 Queen Bed, Non Smoking (Oversized Suite)

Highlights

Air conditioning
Connecting rooms available
HDTV
Premium bedding
Down duvet
Egyptian cotton bed sheets
Blackout curtains
Pillow-top bed
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, Accessible, Non Smoking

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Junior Suite, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
HDTV
Premium bedding
Down duvet
Egyptian cotton bed sheets
Blackout curtains
Pillow-top bed
  • 44 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Junior Suite, 2 Queen Beds, Non Smoking

Junior Suite, 2 Queen Beds, Non Smoking

Junior Suite, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
HDTV
Premium bedding
Down duvet
Egyptian cotton bed sheets
Blackout curtains
Pillow-top bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
HDTV
Premium bedding
Down duvet
Egyptian cotton bed sheets
Blackout curtains
Pillow-top bed
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
HDTV
Premium bedding
Down duvet
Egyptian cotton bed sheets
Blackout curtains
Pillow-top bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking (Lincoln One-Bedroom Suite)

Suite, 2 Queen Beds, Non Smoking (Lincoln One-Bedroom Suite)

Suite, 2 Queen Beds, Non Smoking (Lincoln One-Bedroom Suite)

Highlights

Air conditioning
Connecting rooms available
HDTV
Premium bedding
Down duvet
Egyptian cotton bed sheets
Blackout curtains
Pillow-top bed
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
HDTV
Premium bedding
Down duvet
Egyptian cotton bed sheets
Blackout curtains
Pillow-top bed
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking (Capitol Suite)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, Multiple Beds, Non Smoking (Capitol Suite)

Highlights

Air conditioning
Connecting rooms available
HDTV
Premium bedding
Down duvet
Egyptian cotton bed sheets
Blackout curtains
Pillow-top bed
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
HDTV
Premium bedding
Down duvet
Egyptian cotton bed sheets
Blackout curtains
Pillow-top bed
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible, Non Smoking

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Junior Suite, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
HDTV
Premium bedding
Down duvet
Egyptian cotton bed sheets
Blackout curtains
Pillow-top bed
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking (One-Bedroom Suite)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 Queen Bed, Non Smoking (One-Bedroom Suite)

Highlights

Air conditioning
Connecting rooms available
HDTV
Premium bedding
Down duvet
Egyptian cotton bed sheets
Blackout curtains
Pillow-top bed
  • Sleeps 3
  • 1 Queen Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking (One-Bedroom Suite)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Presidential Suite, 1 King Bed, Non Smoking (One-Bedroom Suite)

Highlights

Air conditioning
Connecting rooms available
HDTV
Premium bedding
Down duvet
Egyptian cotton bed sheets
Blackout curtains
Pillow-top bed
  • Sleeps 4
  • 1 King Bed

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President Abraham Lincoln Springfield - DoubleTree by Hilton

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About the area

Springfield

Wyndham Springfield City Centre puts you in the heart of Springfield, within steps of Bank of Springfield Center and Lincoln-Herndon Law Offices State Historic Site. Highlights at this hotel include a restaurant, an indoor swimming pool and a free airport shuttle. .The family restaurant, The Grille, serves American cuisine. At the hotel's own lounge bar, you can stop for a drink. 49998 square feet (4645 square metres) of event facilities include 20 meeting rooms and conference space. Other amenities include free Wi-Fi in public areas and a coffee shop/cafe. Buffet breakfast is available daily between 6:30 AM and 9:30 AM. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 3.5-property class Downtown Springfield hotel include Abraham Lincoln Presidential Library and Museum and Illinois State Fairgrounds.

What's nearby

  • Lincoln Home National Historic Site - 3 min walk - 0.3 km
  • Abraham Lincoln Presidential Library and Museum - 3 min walk - 0.3 km
  • St. John's Hospital - 5 min walk - 0.4 km
  • Illinois State Capitol - 11 min walk - 0.9 km
  • Illinois State Fairgrounds - 5 min drive - 4.2 km

Getting around

  • Springfield Station - 8 min walk
  • Springfield, IL (SPI-Abraham Lincoln Capital) - 9 min drive

Restaurants

  • ‪Celtic Mist Pub - ‬1 min walk
  • ‪Saputo's - ‬2 min walk
  • ‪Obed & Isaac's Microbrewery and Eatery - ‬5 min walk
  • ‪Head West Sub Stop - ‬5 min walk
  • ‪Floyd's Thirst Parlor - ‬4 min walk

About this property

Wyndham Springfield City Centre

Hotel with free airport shuttle, a short walk to Abraham Lincoln Presidential Library and Museum
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 49998 square feet (4645 square metres) and includes conference space. A roundtrip airport shuttle is free (available 24 hours). An indoor pool, a vending machine, and multilingual staff are also featured at the business-friendly Wyndham Springfield City Centre. For a fee, parking is available.

This 3.5-star Springfield hotel is smoke free.

  • 1 building
  • 369 guestrooms or units
  • 30 levels
  • 49998 sq ft of conference space
  • 4645 sq. m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Computer for guest use
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Wyndham Springfield City Centre offers 369 accommodations with a safe and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. 32-inch flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour free return airport shuttle at scheduled times and on request
  • Secured, covered parking on site (USD 10 per night)
  • RV/bus/lorry parking (surcharge) on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: USD 15 for adults and USD 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Starbucks
  • The Grille

Things to do

  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 20 meeting rooms
  • 49,998 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 30 floors
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local culture and ecosystem education
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 65.00 per pet, per stay
  • Maximum 2 (weight limit: 75 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 15.00 for adults and from USD 7.50 for children
  • Covered self-parking fee: USD 10.00 per night (in/out privileges)
  • Pet fee: USD 65.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests who have not received COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. This property uses a grey water recycling system. Masks are required in public areas for unvaccinated guests. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) guidelines.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Hotel Springfield
Hilton Springfield
Springfield Hilton
Wyndham Springfield City
Wyndham Springfield City Centre Hotel
Wyndham Springfield City Centre
Wyndham Springfield City Centre Hotel
Wyndham Springfield City Centre Springfield
Wyndham Springfield City Centre Hotel Springfield

Frequently asked questions

What is the cancellation policy at Wyndham Springfield City Centre?

Wyndham Springfield City Centre offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Wyndham Springfield City Centre?

Yep, Wyndham Springfield City Centre has a secured covered self car park with in/out privileges for USD 10.00 per night.

Does Wyndham Springfield City Centre have a pool?

Wyndham Springfield City Centre has an indoor pool. The pool is open 6:00 AM to 10:00 PM.

What makes Wyndham Springfield City Centre a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Wyndham Springfield City Centre.

Does Wyndham Springfield City Centre serve breakfast?

You bet, buffet brekkie is offered daily from 6:30 AM to 9:30 AM.

Is there a free airport shuttle available at Wyndham Springfield City Centre?

Yep, there's a free airport shuttle that runs 24 hours a day on request.

Is there a bar or restaurant at Wyndham Springfield City Centre?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Wyndham Springfield City Centre?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Wyndham Springfield City Centre Reviews

Reviews

6.6
Rating 10 - Excellent. 233 out of 1001 reviews
Rating 8 - Good. 213 out of 1001 reviews
Rating 6 - Okay. 232 out of 1001 reviews
Rating 4 - Poor. 173 out of 1001 reviews
Rating 2 - Terrible. 150 out of 1001 reviews

7.0/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Maripat

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel was closed

We pulled up to check in and there was a sign on the door that read "Hotel closed until further notice" Got a reminder the week before about our upcoming stay. Hotels.com had no idea they were closed. We ended up paying a lot more for another hotel on such short notice. Very disappointed with Hotels.com service on this matter.
Stayed 2 nights in May 2025

2/10 Terrible

Erika

Disliked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

2/10 Terrible

Michelle

The property was closed upon arrival.
Stayed 2 nights in Apr 2025

2/10 Terrible

Jose

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Hotel was close I don’t have any notification the was close I get there I have to spend more money and another hotel . Was so estres because I was running a half marathon the day . On Springfield I’ll
Stayed 2 nights in Apr 2025

2/10 Terrible

Katherine

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room Not available- had to pay to stay elsewhere

The hotel was vandalized and did not have rooms available. I had to to go a different hotel to stay. No communication about the room, so I have paid twice for a stay. Not sure I will use hotels.com again.
Stayed 1 night in Apr 2025

2/10 Terrible

Deborah

Stayed 2 nights in Apr 2025

8/10 Good

Gessel Berry

Stayed 1 night in Mar 2025

10/10 Excellent

Tekikki, Springfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Mar 2025

2/10 Terrible

Harmony

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Asked for a high floor. Was given a low floor. Was not informed that the poil has been out of order for over a year. It is literally empty. They have a sign that says it is out of order and will tell you they are not sure if it will be open later or not. U have to go see for yourself. I took 2 sets of young twins. I booked that hotel exactly for the the high floor and pool. We were there an hour and I turned in our keys and walked across the street to a different hotel. Did i get my money back, you ask??? NOPE!!!! BUT IM GOING TO KEEP TRYING!
Stayed 1 night in Mar 2025

8/10 Good

Amber

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Tolliver, Waukegan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Interesting property to stay at for a Springfield visit. Strange room layout and kinda noisy with trains and elevator, but a good value for the area.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service
Stayed 1 night in Mar 2025

6/10 Okay

Rebecca A

Travelled with family
Liked: Staff & service

Hotel needs a refresh

Booked for two nights, but left after one. Room was ok, but it was very windy out and a loud creaking noise kept us up all night. Also, the mattresses probably need replaced, pool was closed for maintenance, ice machine was broken. Hotel seems due for a refresh. Staff was pleasant.
Stayed 2 nights in Mar 2025

4/10 Poor

Brian

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
The building made creeking noises all night because it was windy.
Stayed 1 night in Mar 2025

2/10 Terrible

Ryan

Disliked: Cleanliness, amenities, property conditions & facilities
Not a good experience at all. Pool out of service and several other issues

8/10 Good

Cody

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Cindy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025

2/10 Terrible

Antonio

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely horrendous property. No AC. Rooms were 88 degrees. Rain water poured in through the windows soaking the floors. The fridge in the room should be used an oven instead. Tried to shower to cool down a little and wound up being a half bath as the water didn’t drain. Went to inform front desk of all our issues and I type this as I’m stuck in the elevator!! Take it from me; DO NOT BOOK THIS PROPERTY
Stayed 2 nights in Mar 2025

10/10 Excellent

Tracey

Stayed 2 nights in Mar 2025

4/10 Poor

anthony

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Fore code violation

When we got there 2 out of the 3 elevators were not working .told the management about it and that it was a fire code violation and wanted money back, he said that they were wirking on them but they never got them all fixed. They were nice enough to give us a 3 floor room and up grade us to a suite but didn't help with elevators caused still had to wait 10 mins for elevators, still a fire code violation. Never again!!!
Stayed 1 night in Mar 2025

2/10 Terrible

Joe

Travelled with family
This property is really in poor shape the pool is closed they are down from 3 elevators to 1 which caused my wife and kids to wait 20 minutes for them to get onto the elevator our room was 90 degrees cause the air conditioner was broke no ice in the ice box if you have ever been there u know what I mean by ice box (dorm size deep freeze) they don’t check anyone that parks in the parking deck so they charge the people that stay there but if u don’t pay u can still park we were there on a windy night and had to leave property and stay at another hotel cause the building was swaying in the wind I am not holding the piping and cracking of the torsion bars between the walls we have been going to this property for 9 years and this was the worst experience we have ever had even over heard that the city want to tear it down cause it is in such bad shape the worst part about it is that it could be a neat hotel and the location is perfect just needs someone that cares what people think take over
Stayed 2 nights in Mar 2025

8/10 Good

Melissa

Stayed 1 night in Mar 2025

10/10 Excellent

Keanna

Stayed 2 nights in Feb 2025

4/10 Poor

William

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this because of the pool as we had two young girls who wanted to swim. The first desk person who checked us in, said pool hasn't been working for a while "waiting on part". After going to our room to find out the stool had no cover on the tank and did not work, we went back to front desk to get a different room. That desk person said, "pool just went down this week to be cleaned and that the other person had lied to us about waiting on a part". While waiting for them to get us switched to a second room, i heard Maintenace tell front desk, "Room 312 is NO GO - NO HEAT". We had family in a different suite, they woke up Sunday morning with no hot water. Front desk told them to come get a key to a different room, they could go take showers there. The bed skirts were nasty with some kind of while liquid stain on them. Ice machines didn't work so they had chest freezers on various floors with bags of ice in them. i am sure this facility was very nice in the 70's but has not been cared for since. The best part of this facility is the Starbucks just off the lobby and i don't drink coffee.
Stayed 1 night in Mar 2025

10/10 Excellent

Willard

Business traveller
Liked: Cleanliness, staff & service, amenities
Nice hotel. A little dated. However it is in a small town.
Stayed 2 nights in Feb 2025