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4.7 out of 5

"Location to the pub was good. Room was clean and tidy. Parking is undercover, but a bit tight. " More

By a verified traveller on Mon 08 Mar 2021

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Hotel Description

At Coconut Palms On The Bay you'll be within a 20-minute stroll of WetSide Water Education Park and Hervey Bay Historical Village Museum. Highlights at this beach property include an outdoor swimming pool, and in-room kitchens and free WiFi.

You can enjoy an LCD TV with a DVD player, and each apartment features a balcony or patio, a hair dryer, and an iron/ironing board. In-room dining is easy with a kitchen that comes equipped with a refrigerator and a microwave. Limited housekeeping is available.

This business-friendly apartment building offers free WiFi in public areas, a garden, and barbecue grills. Additionally, you'll find laundry facilities, express check-in, and express check-out. There's also the convenience of free self parking.

Places within a 30-minute walk of this 3.5-star Scarness property include Fraser Coast Cultural Centre and Duggan Conservation Park.

1 Bedroom Apartment, Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$118* Per night/room 19 Apr. - 20 Apr.

1 Bedroom Apartment, King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

1 Bedroom Apartment, Queen & Single Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Family Apartment, 2 Bedrooms (2 Nights)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

1 Bedroom Apartment, King Bed (2 Nights)

Bed Count 1 King Bed Maximum Occupancy 2 Max

1 Bedroom Apartment, King Bed (4 Nights)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Coconut Palms On The Bay ratings based on 234 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Coconut Palms On The Bay

Everyone (119) Couples (54) Business (1) Family (65)
4 out of 5
Location to the pub was good. Room was clean and tidy. Parking is undercover, but a bit tight.

Posted by on 8 Mar. 2021

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3 out of 5
Close to beach and cafes. Room small but clean and reasonably appointed.

Posted by on 24 Feb. 2021

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3 out of 5
It’s a great location but our room was very average. It’s quite dated for both lay out and furniture. The beds weren’t super comfortable as they are on wheels and move every time someone rolls over. Sofas are not comfortable at all as they are very old/used. The bedroom sizes as big which was good for our two small kids but overall everything was very average. It is a great location across from the beach but so is almost every hotel/apartment in Hervey Bay so it’s unlikely we will stay here again.

Posted by on 11 Jan. 2021

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4 out of 5
Good value for money. Recently refurbished. Very good bathroom. Property felt safe and secure located behind remote controlled gate. Our one gripe was the location right outside the room of the wheelie bins, which were smelly and attracted flies. Apart from that, a comfortable stay

Posted by , from Brisbane on 6 Jan. 2021

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5 out of 5
Great location, very clean, comfortable and reasonably priced.

Posted by on 20 Dec. 2020

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4 out of 5
Close to beach, eateries and shops. Clean and tidy apartment. Disappointed with lack of storage space in bedroom.

Posted by , from Maryborough on 12 Dec. 2020

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4 out of 5

Posted by on 10 Dec. 2020

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5 out of 5
Beautiful spacious apartment. Excellent amenities. Clean and tidy. Really enjoyed our short stay :)

Posted by on 22 Nov. 2020

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5 out of 5

Posted by on 21 Nov. 2020

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5 out of 5
Very good location, close to restaurants, beach and great value for money.

Posted by on 29 Sep. 2020

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Property Features

As a guest of Coconut Palms On The Bay, you'll find an outdoor pool, tour/ticket assistance, and barbecue grills. WiFi is free in public spaces. The business-friendly Coconut Palms On The Bay also features a garden, laundry facilities, and express check-in. Self parking is free. This 3.5-star Hervey Bay apartment is smoke free.

  • 12 guestrooms or units
  • Self-service laundry
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Hervey Bay, QLD (HVB) (9 km / 5.6 mi)
  • Parking: Free self parking

Room Amenities

Coconut Palms On The Bay offers 12 air-conditioned accommodations with DVD players and hair dryers. Rooms open to balconies or patios. Accommodations at this 3.5-star apartment have kitchens with full-sized refrigerators/freezers and microwaves. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. LCD televisions are featured in guestrooms. Housekeeping is provided on a limited basis.

  • In-room kitchen
  • Private balcony or patio
  • LCD television
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Shower
  • Housekeeping (limited)
  • Hair dryer
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom

Nearby Activities

Recreational amenities at the apartment include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

There is no front desk at this property. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Guests can access their accommodation through a private entrance. For more details, please contact the property using the information on the booking confirmation.

This property offers self-service check-in for guests arriving outside of normal check-in hours. The name and phone number on the booking is required to use the self-service kiosk.

This property does not have a front desk. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Guests can access their accommodation through a private entrance. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets and service animals are not allowed at Coconut Palms On The Bay

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No lifts
  • Service animals not allowed
  • Debit cards not accepted
  • Private entrance
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Hotel Names

  • Coconut Palms Bay Hotel Scarness
  • Coconut Palms Bay Hotel
  • Coconut Palms Bay Scarness
  • Coconut Palms Bay
  • Coconut Palms On The Bay Hervey Bay, Australia - Scarness
  • Coconut Palms Bay Apartment Scarness
  • Coconut Palms Bay Apartment
  • Coconut Palms On The Bay Hervey Australia - Scarness
  • Coconut Palms On The Scarness
  • Coconut Palms On The Bay Scarness
  • Coconut Palms On The Bay Apartment
  • Coconut Palms On The Bay Apartment Scarness

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pets and service animals are not allowed on site.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.