4.7 out of 5

"Loved this place. Clean and included everything you would need. So close to everything and right on the esplanade. Quiet at night. Would definitely s ... " More

By a verified traveller on Mon 03 Sep 2018

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Hotel Description

At Coconut Palms On The Bay you'll be within a 20-minute stroll of Hervey Bay Historical Village Museum and WetSide Water Education Park. Highlights at this beach property include an outdoor swimming pool, and in-room kitchens and free WiFi.

You can enjoy an LCD TV with a DVD player, and each apartment features a balcony or patio, a hairdryer and an iron/ironing board. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a hob. Limited housekeeping is available.

This business-friendly apartment offers free WiFi in public areas, barbecues and express check-in. Additionally, you'll find laundry facilities, express check-out and tour/ticket assistance. There's also the convenience of free self parking.

With a stay at this 3.5-star Scarness property, you'll be 39.1 km (24.3 mi) from Lake McKenzie.

1 Bedroom Apartment, King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$127* Per night/room 7 Oct. - 8 Oct.

1 Bedroom Apartment, Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

1 Bedroom Apartment, Queen & Single Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Family Apartment, 2 Bedrooms (2 Nights)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

1 Bedroom Apartment, King Bed (2 Nights)

Bed Count 1 King Bed Maximum Occupancy 2 Max

1 Bedroom Apartment, King Bed (4 Nights)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Coconut Palms On The Bay ratings based on 205 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Coconut Palms On The Bay

Everyone (110) Couples (40) Business (1) Family (57)
4 out of 5

Posted by on 26 Aug. 2019

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4 out of 5
Very clean, close to restaurants and hotel. A little dated but recently renovated bathroom. Good security.

Posted by on 21 Aug. 2019

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1 out of 5
Thr best thung about it was the check in. The mattress was terrible, the bed undwr a window where if you wanted the blinds down, they hung down into the pilows. There was no foor on the toilet, just a sliding door for the bathroom. The exhaust fan was ineffective and didn't clear the mirror of steam even after 20 minutes. It was noisy, we were woken by the upstairs people before 5am. The parking was difficult, suitabke for fork lift drivers only! The whole place was shabby with old fridges and dead plants in front of some of the units. Expensive! And not a coconut in sight!!! Definately avoid Room 6 in warm weather as it is next to the pool

Posted by on 17 Aug. 2019

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4 out of 5
Location is perfect. Peaceful and comfortable. Clean.

Posted by on 31 Jul. 2019

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5 out of 5

Posted by on 30 Jul. 2019

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5 out of 5
Bed was comfy just very creeky when u moved. Unit1.

Posted by on 11 Jul. 2019

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5 out of 5
The room was so clean with everything we needed in it ........also it was in an easy walking distance to restaurants and cafes.

Posted by on 14 Jun. 2019

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4 out of 5
Great location, clean and tidy, functional room. Very safe and secure. Room was a tad dated but it was everything we needed.

Posted by on 12 May 2019

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5 out of 5
Easy self check in which suited us. Close to the beach and nice quiet place

Posted by on 12 May 2019

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3 out of 5
The property was quite ok however it did has a smell upon entry like a stale cigarette smell. The property was well located and tidy.

Posted by on 4 Apr. 2019

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Property Features

As a guest of Coconut Palms On The Bay, you'll find an outdoor pool, tour or ticket assistance, and a BBQ. Public spaces have free WiFi. The business-friendly Coconut Palms On The Bay also features laundry facilities, express check-in, and express check-out. Free self parking is available.

  • 12 guestrooms or units
  • Self-service laundry
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • BBQ grill(s)

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Hervey Bay, QLD (HVB) (9 km / 5.6 mi)
  • Parking: Free self parking

Room Amenities

Coconut Palms On The Bay offers 12 forms of air-conditioned accommodation with DVD players and a hairdryer. Rooms open to balconies or patios. Accommodation at this 3.5-star apartment has kitchens with full-sized fridge/freezers, hobs, microwaves and kitchenware and utensils. Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. LCD televisions are featured in guestrooms. Housekeeping is provided on a limited basis.

  • In-room kitchen
  • Private balcony or patio
  • LCD television
  • DVD player
  • Fridge (full size)
  • Microwave
  • Hob
  • Kitchenware
  • Shower
  • Housekeeping (limited)
  • Hairdryer
  • Iron and ironing board
  • Desk
  • Air conditioning

Nearby Activities

Recreational amenities at the apartment include an outdoor pool.

Hotel Policies

Check-in

  • Minimum check-in age is 18

Special check-in instructions:

This property offers self-service check-in for guests arriving outside of normal check-in hours. The name and phone number on the booking is required to use the self-service kiosk. For more details, please contact the office using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No lifts
  • 24-hour check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: AUD 0 per stay (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Coconut Palms Bay Hotel Scarness
  • Coconut Palms Bay Hotel
  • Coconut Palms Bay Scarness
  • Coconut Palms Bay
  • Coconut Palms On The Bay Hervey Bay, Australia - Scarness
  • Coconut Palms Bay Apartment Scarness
  • Coconut Palms Bay Apartment
  • Coconut Palms On The Bay Hervey Australia - Scarness
  • Coconut Palms On The Scarness
  • Coconut Palms On The Bay Scarness
  • Coconut Palms On The Bay Apartment
  • Coconut Palms On The Bay Apartment Scarness

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.