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Hotel El Paso

2.5 star property
Hotel in El Paso with 24-hour business centre and 24-hour front desk

Photo gallery for Hotel El Paso

Exterior
Pillow-top beds, desk, iron/ironing board, free WiFi
Exterior
Iron/ironing board
Coffee service

Reviews

6.0 out of 10

Popular amenities

  • Housekeeping
  • Laundry
  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Parking included
The current price is AU$94
includes taxes & fees
17 Nov - 18 Nov

Explore the area

View map
949 Sunland Park Dr, El Paso, TX, 79922
  • Place, Bob-O's Family Fun Center
    ‪3 min walk‬
  • Place, Sunland Park Mall
    ‪7 min walk‬
  • Place, Sunland Park Racetrack and Casino
    ‪3 min drive‬
  • Airport, El Paso, TX (ELP-El Paso Intl.)
    ‪17 min drive‬

Room options

View all photos for Suite, Multiple Beds, Mobility Accessible (Communications, Accessible Tub)

Pillow-top beds, desk, iron/ironing board, free WiFi

Suite, Multiple Beds, Mobility Accessible (Communications, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Pillow-top bed
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 5
  • 1 King Bed and 1 Twin Futon

View all photos for Standard Room, 1 Queen Bed, Mobility Accessible (Communications, Accessible Tub)

Pillow-top beds, desk, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Mobility Accessible (Communications, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Pillow-top bed
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Communications, Roll-In Shower)

Pillow-top beds, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Mobility Accessible (Communications, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Pillow-top bed
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

Pillow-top beds, desk, iron/ironing board, free WiFi

Suite, Multiple Beds

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Pillow-top bed
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 5
  • 1 King Bed and 1 Twin Futon

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Pillow-top bed
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Pillow-top bed
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Pillow-top beds, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Pillow-top bed
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Pillow-top beds, desk, iron/ironing board, free WiFi

Suite, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Pillow-top bed
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 6
  • 2 Queen Beds

Premium Room

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Pillow-top bed
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 Twin Bed

Standard Room

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Pillow-top bed
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 Twin Bed

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Exterior

Holiday Inn El Paso West - Sunland Park by IHG

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  • Pool
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4.1 out of 5, Very good, 1,319 reviews
The price is AU$149
includes taxes & fees
17 Nov - 18 Nov
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About the area

El Paso

Hotel El Paso places you in the centre of El Paso, within just a 15-minute stroll of Bob-O's Family Fun Center and Sunland Park Mall. Highlights at this hotel include free self-parking and a 24-hour business centre. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a computer station. Added amenities include coffee/tea in a common area and laundry facilities. There's also the convenience of RV/bus/truck parking. .Attractions within a 15-minute drive of this Northwest El Paso hotel include Sun Bowl Stadium and Paso del Norte International Bridge.

What's nearby

  • Sunland Park Mall - 7 min walk - 0.6 km
  • Sunland Park Racetrack and Casino - 3 min drive - 3.1 km
  • University of Texas at El Paso - 5 min drive - 7.6 km
  • Sun Bowl Stadium - 6 min drive - 8.0 km
  • Don Haskins Center - 6 min drive - 8.7 km

Getting around

  • El Paso Union Depot - 13 min drive
  • El Paso International Airport (ELP) - 23 min drive

Restaurants

  • ‪Circle K - ‬10 min walk
  • ‪Raising Cane's Chicken Fingers - ‬18 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Circle K - ‬18 min walk
  • ‪Sonic Drive-In - ‬2 min drive

About this property

Hotel El Paso

Hotel in El Paso with 24-hour business centre and 24-hour front desk
A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. The business-friendly Hotel El Paso also features multilingual staff, coffee/tea in common area, and a fireplace in the lobby. Self parking is free.

This El Paso hotel is smoke free.

  • 1 building
  • 61 guestrooms or units
  • 3 levels
  • Business centre (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Newspapers for purchase
  • Fireplace in lobby
  • Lift
  • No smoking on site
Hotel El Paso offers 61 accommodations with coffee/tea makers and a hairdryer. Beds feature pillowtop mattresses. Televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Similar properties

In-room safe, desk, soundproofing, iron/ironing board
Super 8 by Wyndham El Paso Airport
  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
3.6 out of 5, Good, 3,124 reviews
The price is AU$84
includes taxes & fees
23 Nov - 24 Nov
Super 8 by Wyndham El Paso Airport

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Coffee and tea in common areas

Things to do

  • Shopping centre

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 3 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Renovations and closures

The property will be renovating from 30 January 2025 to 31 October 2025 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 25 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • In-room safe fee: USD 2.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • Up to 4 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites University El Paso
Comfort Suites University Hotel El Paso
Hotel El Paso Hotel
Hotel El Paso El Paso
Quality Suites University
Hotel El Paso Hotel El Paso

Frequently asked questions

What is the cancellation policy at Hotel El Paso?

Hotel El Paso offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel El Paso?

As of 15 Nov 2025, prices found for a 1-night stay for 2 adults at Hotel El Paso on 17 Nov 2025 start from AU$93.60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel El Paso?

Yep, Hotel El Paso has a free self car park.

Is there a free airport shuttle available at Hotel El Paso?

No, Hotel El Paso does not offer an airport shuttle service.

What time are check-in & check-out at Hotel El Paso?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Hotel El Paso Reviews

Reviews

6.0
Rating 10 - Excellent. 221 out of 1000 reviews
Rating 8 - Good. 177 out of 1000 reviews
Rating 6 - Okay. 187 out of 1000 reviews
Rating 4 - Poor. 172 out of 1000 reviews
Rating 2 - Terrible. 243 out of 1000 reviews

6.0/10

Cleanliness

6.8/10

Staff & service

5.4/10

Amenities

5.8/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

6/10 Okay

Alejandra

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Dirty room

The walls were so dirty trash on floor and in cabinets stains on couch
Stayed 1 night in Aug 2025

10/10 Excellent

Abigael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Jose

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Rafael

Stayed 1 night in Jun 2025

8/10 Good

Eddie

Stayed 1 night in Apr 2025

2/10 Terrible

JOSE, Lakewood

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The room left a lot to be desired. There was no trash can, only one in the bathroom. We killed a cockroach. There were no light bulbs. The room was very unclean.
Stayed 3 nights in May 2025

4/10 Poor

Daniel

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I saw that it’s in a construction state but the conditions were awful. Stains everywhere and outdated in every sense. I have about -10 pictures that support these statements. Really bad shape all around. I think this location will bounce back being in a prime location - with twin peaks in walking distance, there are some nice options. As far as the hotel goes, they should really shut it down until the upgrades are completed. I stayed in other locations for the same amount paid here, that have 3x better amenities. I should really get my money back as I checked out the second I woke up In the middle of the night. El Paso is a work in progress and I would to see this location thrive…. Side note, cats everywhere outside. I’m rooting for a remodel here.
Stayed 1 night in May 2025

4/10 Poor

Brisadelmar

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I know that they are going through a remodel but the ceiling in the room that we had mold freckles right above the shower. The toilet still had residue on it and the SHEETS the brown cover on top were covered in white spots from who knows what. The lady at the front was very nice but nice ness doesn't take away from dirtyness
Stayed 1 night in Apr 2025

10/10 Excellent

Lorenza

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Mar 2025

8/10 Good

Ramon

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

6/10 Okay

Nalleli

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2025

4/10 Poor

Vicky A

Travelled with family
Disliked: Cleanliness, amenities
Pool was closed with no open date scheduled, did not have continental breakfast as advertised, mold on the ceiling in bathroom, hair dryer had been taken off wall some time ago and after requesting another and told it was coming one never arrived during our 5 night stay.
Stayed 5 nights in Mar 2025

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort

Choose a different place.

Hotel under renovation. The name of the hotel has been removed from the building...makes for a hard time identifying the hotel. Upon arrival you are met with smashed tile in the front columns, Shredded curtains on the fourth floor, (visible from the parking lot) several signs saying please excuse our mess (over kill really) and a room with no lights in the foyer, a bathroom with issues and most importantly they had removed the smoke and carbon monoxide detector and just left the wires hanging from the ceiling.
Tub
Tissue holder
Smoke/carbon monoxide outlet
Stayed 1 night in Mar 2025

2/10 Terrible

Linda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

You get what you pay for

This place needs total renovation the floors are dirty the keys don't work properly to open the doors the beds were dirty the place need vacuuming the pool was closed totally needs remodeling I know they're going to remodel but you get what you pay for
Stayed 1 night in Mar 2025

4/10 Poor

Jailene

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property has potential, but there is a lot of unhygienic things that must be met to make a person comfortable when staying, room had some blood stains on carpet, sink was cracked, shower tub has a hole with a”patch” that was peeling off. Although it was affordable it made me second guess myself in picking this

8/10 Good

Ramon

Stayed 1 night in Jan 2025

10/10 Excellent

Linda

Travelled with family
Liked: Staff & service, room comfort

Nice for the money just needs updating

Very good better than I thought it would be the only issue we had is the bathtub was in horrible condition and the place needed cleaning especially on the floors but it was a very comfortable stay and we will say again
Stayed 1 night in Feb 2025

10/10 Excellent

juvenal

Travelled with family
Stayed 1 night in Dec 2024

4/10 Poor

Nader, Albuquerque

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The building is just too old. The room door lock is broken, the carpet is dirty, and the bathroom is too small.
Stayed 1 night in Dec 2024

8/10 Good

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Jose

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Last time I book this hotel

Was promised that the pool was open all weekend and was told at check in it was still open. Come to find out when we went to use it it was closed indefinitely. Requested for our room to be clean/service and came back to being still dirty when we were told that it would be cleaned. One of the receptionist was rude and unprofessional towards our family.
Stayed 1 night in Nov 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Patricio

Stayed 1 night in Nov 2024

4/10 Poor

Jorge

Travelled with family
Me quede 2 noches y no limpiaron la habitacion, le comente a la encargada y solo me dijo que ya no tenia personal. Asi que no me cambiaron sabanas ni toallas, me quede en 1er piso y la venta a no tenia ningun tipo de cerrojo
Stayed 2 nights in Nov 2024

10/10 Excellent

Enrich

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Not very clean
Stayed 1 night in Nov 2024