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Doña Urraca Hotel & Spa

4.0 star property
Upscale Querétaro hotel in Downtown Querétaro with full-service spa

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Photo gallery for Doña Urraca Hotel & Spa

Porch
Front of property
Basic Suite
Lounge
Junior Suite | Bathroom
Reviews
9.0

Wonderful

Popular amenities

  • SpaSpaSpa
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Explore the area

Map
5 de Mayo 117, Querétaro, QUE, 76000
  • Popular LocationAqueduct of Santiago de Querétaro12 min walk
  • Popular LocationAlameda Hidalgo Park14 min walk
  • Popular LocationJosefa Ortiz de Domínguez Auditorium2 min drive
  • AirportQuerétaro, Querétaro (QRO-Querétaro Intl.)38 min drive

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Balcony
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Ceiling fan
Blackout curtains
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Suite

Basic Suite

Basic Suite

Highlights

Balcony
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Ceiling fan
Blackout curtains
  • 63 sq m
  • Sleeps 2
  • 1 King Bed

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The price is AU$122
for 1 night
includes taxes & fees
27 May - 28 May
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About the area

Querétaro

Doña Urraca Hotel & Spa places you in the centre of Querétaro, within a short 5-minute stroll of Plaza de Los Fundadores and Ignacio Mena Rosales House of Culture. Highlights at this boutique hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering at Doña Urraca can include hot stone massages, Swedish massages and body wraps along with aromatherapy and hydrotherapy. The fine-dining restaurant, Doña Urraca, serves Mexican cuisine and is open for breakfast, brunch, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Other amenities include free WiFi in public areas, coffee/tea in a common area and free use of bicycles. Cooked-to-order breakfast is available daily. There's also free valet parking, along with the convenience of an airport shuttle. .Within a 30-minute walk of this 4-property class Downtown Querétaro hotel, attractions include Aqueduct of Santiago de Querétaro and Josefa Ortiz de Domínguez Auditorium.

What's nearby

  • Aqueduct of Santiago de Querétaro - 12 min walk
  • Alameda Hidalgo Park - 14 min walk
  • Puerta la Victoria - 19 min walk
  • Josefa Ortiz de Domínguez Auditorium - 2 min drive
  • Corregidora Stadium - 5 min drive

Getting around

  • Querétaro, Querétaro (QRO-Querétaro Intl.) - 38 min drive

Restaurants

  • Cenaduria Blas - 1 min walk
  • Don Amado - 1 min walk
  • Dodo Café Cóctel Bar - 3 min walk
  • Cafeteria la Palma - 3 min walk
  • Cinco M Café - 1 min walk

About this property

Doña Urraca Hotel & Spa

Upscale Querétaro hotel in Downtown Querétaro with full-service spa
Doña Urraca Hotel & Spa offers its guests a full-service spa, an outdoor pool, and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 2 meeting rooms available. Spa services, a terrace, and multilingual staff are also featured at the boutique Doña Urraca Hotel & Spa. An airport shuttle (available 24 hours) is available for a fee. Free valet parking is available.

This 4-star Querétaro hotel is smoke free.

  • 1 building
  • 24 guestrooms or units
  • 3 levels
  • Built in 2000
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Doña Urraca Hotel & Spa offers 24 air-conditioned accommodations with minibars and a safe. 55-inch LED televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

Doña Urraca has 6 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, Swedish massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free valet parking on site

Food and drink

  • Daily cooked-to-order breakfast available for a fee: MXN 120 to 250 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Doña Urraca

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Outdoor pool

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • Lift

More

  • 3 floors
  • Building
  • Built in 2000
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels

Entertainment

  • 55-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
Late check-out fee: MXN 250

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Doña Urraca Hotel & Spa

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 120 to 250 per person
  • Airport shuttle fee: MXN 500 per vehicle (return)
  • Late check-out fee: MXN 250 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 

We should mention

  • Pool access available from 8 AM to 8 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Doña Urraca
Doña Urraca Hotel
Doña Urraca Hotel Queretaro
Doña Urraca Queretaro
Doña Urraca Hotel Spa
Doña Urraca Hotel Spa
Doña Urraca Hotel & Spa Hotel
Doña Urraca Hotel & Spa Querétaro
Doña Urraca Hotel & Spa Hotel Querétaro

Frequently asked questions

What is the cancellation policy at Doña Urraca Hotel & Spa?

Doña Urraca Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Doña Urraca Hotel & Spa?

Yep, Doña Urraca Hotel & Spa has free valet parking.

Is there a spa on site at Doña Urraca Hotel & Spa?

Yep, Doña Urraca is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does Doña Urraca Hotel & Spa have a pool?

Doña Urraca Hotel & Spa has a pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 8 AM to 8 PM.

What makes Doña Urraca Hotel & Spa a romantic place to stay?

A hot tub and couples spa treatments, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Doña Urraca Hotel & Spa.

Is Doña Urraca Hotel & Spa family-friendly?

You bet! With amenities like kids' meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise Doña Urraca Hotel & Spa is a hit with families.

Does Doña Urraca Hotel & Spa serve breakfast?

Sure does, cooked-to-order brekkie is offered daily.

Is there a free airport shuttle available at Doña Urraca Hotel & Spa?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Doña Urraca Hotel & Spa?

Yep, they've got a lounge bar and an onsite restaurant that serves Mexican cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Doña Urraca Hotel & Spa?

Check-in begins at 3 PM. Check-out time is 1 PM.

Are pets allowed at Doña Urraca Hotel & Spa?

No, pets and service animals are not allowed.

Doña Urraca Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 69 out of 117 reviews" "
Rating 8 - Good. 35 out of 117 reviews" "
Rating 6 - Okay. 9 out of 117 reviews" "
Rating 4 - Poor. 2 out of 117 reviews" "
Rating 2 - Terrible. 2 out of 117 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Metha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Makes me feel fancy!
This is a very beautiful hotel that makes you feel like a very fancy person during the colonial period. I wish I could of had more time there. Highly recommended.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Aug 2019

8/10 Good

Bertrand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and big bedroom. A bit of noise from the corridor as it is a old building but average OK. Wonderful area in downtown.
Stayed 1 night in Jul 2019

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick trip that will become my go to place to stay
The hotel, staff and location was perfect.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in the middle to town walking distance to the main square and many restaurants etc..
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel close to the Centro
Great location, beautiful spot, gracious employees.
Stayed 4 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Lovely hotel in the middle of Queretaro, this hotel has it all - Pool, Restaurant, Spa and amazing staff. We will definitely stay here again!
Stayed 5 nights in Mar 2018

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome spot!!
Excellent hotel accommodations and staff. The food was very delicious (especially breakfast).

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, some problems with the parking Good breakfast, no include though.
Stayed 3 nights in Feb 2018