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4.8 out of 5

"We had a wonderful stay. The apartment was spacious and had spectacular views. It’s about a 20 minute walk into the centre of Queenstown. We had a ... " More

By a verified traveller on Fri 06 Jan 2023

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Hotel Description

A luxury stay in Queenstown awaits you at Villa del Lago. You'll be steps from Lake Wakatipu and 1.7 km (1.1 mi) from Queenstown Ice Arena.

Each apartment is soundproofed and features a Smart TV with cable channels, along with a washer/dryer, free WiFi, and 2 bathrooms. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. Nice touches to enhance your stay include a rainfall showerhead and free toiletries, while a pillowtop bed and premium bedding invite a good night's rest. A fireplace, a balcony or patio, and a TV with a DVD player are also available. Housekeeping is available on request.

Spend the day at the beach where you'll find snorkeling. Added amenities include free WiFi in public areas, laundry facilities, and ski storage. Continental breakfast is available. There's also the convenience of free self parking.

Lakeview Corner Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$265* Per night/room 14 Feb. - 15 Feb.

Lakeview Villa, 3 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 6 Max

Panaoramic Lakefront Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Panaoramic Lakefront Villa, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 4 Max

Panaoramic Lakefront Villa, 3 Bedrooms

Bed Count 3 King Beds Maximum Occupancy 6 Max

Premium Lakeview Villa, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 4 Max

Villa del Lago ratings based on 54 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Villa del Lago

Everyone (18) Couples (24) Family (11)
4 out of 5
We had a wonderful stay. The apartment was spacious and had spectacular views. It’s about a 20 minute walk into the centre of Queenstown. We had a plumbing problem in the kitchen that was quickly rectified by the property manager.

Posted by on 6 Jan. 2023

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Comment from Hotel Management

6 Jan. 2023 by Veronika

Dear Nicole, thank you for staying with us. We appreciate your feedback. Regards, Villa del Lago

5 out of 5
A beautiful experience.

Posted by on 20 Nov. 2022

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Comment from Hotel Management

20 Nov. 2022 by Veronika

Dear Jay, thank you for staying with us. We appreciate your great feedback.Regards,Villa del Lago

5 out of 5
This place had amazing views, it was clean and comfortable and close to town. We would definitely come back here!

Posted by on 17 Nov. 2022

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Comment from Hotel Management

18 Nov. 2022 by Veronika

Dear Catherine, thank you for staying with us. We appreciate your lovely feedback. We look forward to welcoming you back anytime. Regards, Villa del Lago

5 out of 5
Amazing view and great place to stay

Posted by on 23 Sep. 2022

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Comment from Hotel Management

24 Sep. 2022 by Veronika

Hi Daniel,Thank you for staying with us. We appreciate your lovely feedback. Ragards,Villa del Lago

4 out of 5
Nice cosy unit

Posted by on 29 Aug. 2022

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Comment from Hotel Management

11 Oct. 2022 by Veronika

Hi Janeen, Thank you for staying with us. We appreciate your feedback. Regards, Villa del Lago

5 out of 5
Excellent stay, clean & comfortable apartments. Great location, it is walking distance to main town area. Beautiful views. Staff are absolutely & helpful. Can def recommend.

Posted by on 13 Aug. 2021

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Comment from Hotel Management

13 Aug. 2021 by Veronika

Hi, Thank you for staying with us. We appreciate your lovely feedback. Regards, Villa del Lago

5 out of 5
The view is as good as it gets. In the below freezing nights the studio was easy to heat. It’s a 20 mins walk into town but if the sun’s out then take the lakeside path.

Posted by on 15 Jul. 2021

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Comment from Hotel Management

15 Jul. 2021 by Charlotte

Thanks very much!

5 out of 5
We absolutely loved everything about our stay at Villa del Lago! The views from our villa were breathtaking and the interior space was well laid out, warm and tastefully decorated. There were steps down to the lakeside and a path into town, making for many delightful options each day. We will definitely be back....no need to book elsewhere as Villa del Lago had everything we needed.

Posted by on 22 Feb. 2021

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Comment from Hotel Management

22 Feb. 2021 by Veronika

Dear guests, Than you so much for staying with us and for an absolutely beautiful review. We look forward to having you stay with us again! Kind regards, Villa del Lago

5 out of 5
Lovely place to stay - warm and inviting Jing when we arrived

Posted by , from Dunedin on 29 Jul. 2020

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Comment from Hotel Management

31 Jul. 2020 by Veronika

Thank you for staying with us. We appreciate your feedback. Kind regards, Villa del Lago

5 out of 5

Posted by on 29 May 2019

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Comment from Hotel Management

4 Jun. 2019 by Vanessa

Dear guest, Thanks for your review. We hope to see you sometime back again. Kind Regards, Villa del Lago

Property Features

As a guest of Villa del Lago, you'll find a terrace, tour/ticket assistance, and barbecue grills. Public spaces have free WiFi. Multilingual staff, ski storage, and a garden are also featured at the luxury Villa del Lago. Self parking is free. This 5-star Queenstown apartment is smoke free.

  • 16 guestrooms or units
  • 3 levels
  • 9 buildings
  • Childcare (surcharge)
  • Towels for the beach
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of living rooms
  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Separate dining area
  • Washer/dryer
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Villa del Lago offers 16 accommodations, which are accessible via exterior corridors and feature fireplaces and washers/dryers. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Select Comfort beds feature Egyptian cotton sheets and premium bedding. 55-inch Smart televisions come with premium cable channels and DVD players. Accommodations at this 5-star apartment have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and coffee/tea makers. Housekeeping is offered on request and in-room massages can be requested.

  • In-room kitchen
  • 2 bathrooms
  • Fireplace
  • Washer and dryer
  • Private balcony or patio
  • Dining room
  • Sitting area
  • Pillowtop beds
  • Smart television
  • Cable channels
  • Premium channels
  • DVD player
  • Refrigerator
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Rice cooker
  • Coffee maker
  • Kitchenware
  • Egyptian cotton linens
  • Shower and tub combination
  • Rainfall showerhead
  • Cribs (surcharge)
  • Housekeeping (on request)
  • Newspapers (free)
  • Local calls (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Exterior corridor access
  • Heating
  • Portable fan
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

Guests can enjoy continental breakfast for a fee.

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 23
  • Check-in time ends at 10:00 PM

Special check-in instructions:

There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Guests can access their accommodation through a private entrance.

This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Guests can access their accommodation through a private entrance.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for NZD 50.0 per day.
  • Cribs (infant beds) are available for NZD 35.0 per stay.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place. Contactless check-in and contactless check-out are available.

  • No lifts
  • Children stay free
  • One child stays free
  • UnionPay
  • Guests will receive an email with special check-in instructions
  • Debit cards not accepted
  • Private entrance
  • Smoke detector
  • Children stay free: Maximum age 5
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: NZD 15 per person (approximately)
  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: NZD 35.0 per stay
  • Rollaway bed fee: NZD 50.0 per day
  • Credit card charges are subject to a surcharge of 2.75 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Villa Lago Aparthotel
  • Villa Lago Aparthotel Queenstown
  • Villa Lago Queenstown
  • Villa Del Lago Hotel Queenstown
  • Villa del Lago Apartment
  • Villa del Lago Queenstown
  • Villa del Lago Apartment Queenstown

You should know

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.