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"Overall a great experience " More

By a verified traveller on Fri 14 Jan 2022

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Hotel Description

At Rydges Lakeland Resort Queenstown you'll be 0.1 km (0.1 mi) from Lake Wakatipu and 1.2 km (0.8 mi) from Skyline Queenstown. Highlights at this hotel include a restaurant, an outdoor swimming pool, and a bar/lounge.

Free WiFi, plasma TVs, and in-room childcare are featured in all 72 rooms. In-room dining is easy with amenities like refrigerators and round-the-clock room service. Additionally, coffee/tea makers, in-room massages, and safes are available.

The restaurant, Bazaar, serves local cuisine and is open for breakfast. Reds Bar is the hotel's own bar, serving drinks along with light fare. Added amenities include free WiFi in public areas, a sauna, and a snack bar/deli. Each morning cooked-to-order breakfast is served between 7:00 AM and 10 AM. There's also self parking, along with the convenience of car rentals on site.

Sights within a 10-minute walk of this 3.5-star Queenstown City Centre hotel include Steamer Wharf and SKYCITY Wharf Casino.

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$104* Per night/room 2 Feb. - 3 Feb.

Lake View King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Lake View Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Lake View Family Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom, Lake View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Rydges Lakeland Resort Queenstown ratings based on 282 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Rydges Lakeland Resort Queenstown

Everyone (209) Couples (40) Family (20)
5 out of 5
Overall a great experience

Posted by on 14 Jan. 2022

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Comment from Hotel Management

15 Jan. 2022 by Bradley

Thank you Noel for your wonderful review

5 out of 5
Comfortable, accessible to the town centre. Room was an excellent size with lovely views.

Posted by on 6 Oct. 2021

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Comment from Hotel Management

8 Oct. 2021 by Bradley

Thank you so much. We are glad to hear you enjoyed your stay and hope to see you again soon.

4 out of 5
this property is old and needs a refresh

Posted by on 18 Jul. 2021

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Comment from Hotel Management

23 Jul. 2021 by Bradley

thank you for your review we are glad to hear you had a nice stay we are currently undergoing plans for a new and fresh refurbishment in the future

2 out of 5
Speakers in foyer and hallway of level 6 playing music from the bar very loud, it felt like someone was having a party next door, no plugs next to bed was a huge inconvenience, plain room without pictures, leak in roof in front foyer, staff not explaining wifi when there were two guest options, one good and one bad. The food was very nice though and hotel is good location to city centre.

Posted by on 28 Jun. 2021

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Comment from Hotel Management

29 Jun. 2021 by Nathan

Thanks for your review. I do appreciate your feedback as this allows us the chance to work on the areas that require attention. It is important to us that all our guests enjoy their stay with us

4 out of 5

Posted by on 23 Jun. 2021

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Comment from Hotel Management

6 Jul. 2021 by Bradley

Thank you for your review we really appreciate it.

4 out of 5
Liked the family room configuration.

Posted by on 13 Jun. 2021

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Comment from Hotel Management

16 Jun. 2021 by Nathan

THANK YOU FOR YOUR FEED BACK, nice to see the family room was working for you

5 out of 5
Excellent location , excellent customer service and friendly staff. I stay here every year when I visited Queenstown.

Posted by on 5 Jun. 2021

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Comment from Hotel Management

5 Jun. 2021 by Bradley

We are glad to hear you enjoyed your stay and we look forward to having you back soon.

3 out of 5
View from room.

Posted by on 29 Apr. 2021

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Comment from Hotel Management

7 May 2021 by NB

thank you for your review, I am happy you enjoyed the view from your room

3 out of 5
the room was cold on arrival bit disapointed booked for 2 nights for 2 people no lake view &double bed .

Posted by on 26 Apr. 2021

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Comment from Hotel Management

7 May 2021 by nathan

sorry about your cold arrival, our heaters are usually turned on for guests arrivals in the colder months, unfortunately our standard rooms do not have a view of the lake

5 out of 5
We enjoyed our stay very much. The view was great! It was close to everything but still not too close.

Posted by on 5 Mar. 2021

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About the Rydges Lakeland Resort Queenstown

Location 38-54 Lake Esplanade, Queenstown, 9300

Property Features

Rydges Lakeland Resort Queenstown offers its guests an outdoor pool and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 7126 square feet (662 square meters). Tour/ticket assistance, multilingual staff, and ski storage are also featured at the eco-friendly Rydges Lakeland Resort Queenstown. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3.5-star Queenstown hotel is smoke free.

  • 72 guestrooms or units
  • 6 levels
  • 7126 sq ft of conference space
  • 662 sq m of conference space
  • Deli
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • In-room childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Rydges Lakeland Resort Queenstown offers 72 accommodations with safes and coffee/tea makers. Plasma televisions are featured in guestrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

  • In-room dining (24 hours)
  • Plasma television
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10 AM.

Bazaar - This restaurant specializes in local cuisine and serves breakfast only. Guests can enjoy drinks at the bar.

Reds Bar - This poolside bar serves light fare only. Happy hour is offered. Open daily.

Late night fare is available from 24-hour room service.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and up.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 50.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available through room service. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and up. This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • Debit cards
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Guests must provide health documentation
  • Guests must provide proof of COVID-19 vaccination
  • Minimum age for proof of COVID-19 vaccination requirement: 12
  • Property does not offer on-site COVID-19 testing

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: NZD 34 for adults and NZD 14 for children (approximately)
  • Uncovered self parking fee: NZD 15.00 per night
  • Rollaway bed fee: NZD 50.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Lakeland Queenstown
  • Lakeland Resort Queenstown
  • Queenstown Rydges
  • Queenstown Rydges Lakeland Resort
  • Rydges Lakeland
  • Rydges Lakeland Queenstown
  • Rydges Lakeland Resort
  • Rydges Lakeland Resort Queenstown
  • Rydges Queenstown
  • Rydges Resort Queenstown
  • Rydges Lakeland Hotel Queenstown
  • Rydges Lakeland Queenstown
  • Rydges Lakeland Resort Queenstown Hotel
  • Rydges Lakeland Resort Queenstown Queenstown
  • Rydges Lakeland Resort Queenstown Hotel Queenstown

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green / Sustainable Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 3 star plus and is displayed on this page as 3.5 stars.

Official New Zealand Rating provided by Qualmark®

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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.