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4.0 out of 5

"Walking distance to town and on the water. Staff weer friendly and the service was exceptional. " More

By a verified traveller on Thu 14 Nov 2019

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Hotel Description

A family-friendly stay in the heart of Port Vila awaits you at Moorings Hotel. Within a 5-minute stroll you'll find Tana Russet Plaza and Port Vila Market within a 15-minute walk. Highlights at this beach hotel include a restaurant, an outdoor swimming pool, and free continental breakfast.

All 30 rooms feature LCD TVs with satellite channels, and you can enjoy furnished balconies or patios, WiFi, and in-room childcare. Minibars provide refreshments, and room service makes dining in an option. Nice touches include rainfall showerheads and free toiletries. Additionally, coffee/tea makers, in-room massages, and ceiling fans are available.

The restaurant, Moorings Restaurant, serves fusion cuisine and is open for lunch and dinner. At the hotel's own poolside bar or bar/lounge, you can enjoy a drink. Other amenities include free WiFi in public areas, a coffee shop/café, and laundry facilities. Each morning free breakfast is served. There's also free self parking, along with the convenience of an airport shuttle.

Sights within a 30-minute walk of this Port Vila hotel include Parliament House and National Museum.

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Premium Room, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Moorings Hotel ratings based on 88 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Moorings Hotel

Everyone (53) Couples (25) Family (9)
4 out of 5
Walking distance to town and on the water. Staff weer friendly and the service was exceptional.

Posted by on 14 Nov. 2019

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Comment from Hotel Management

17 Dec. 2019 by AGM

Thank you for your comments , We kindly appreciate your feed back on your experience

5 out of 5
I liked the response of staff overall; when they saw that my friend had mobility issues and changed our room to an easy access one; when they organised a taxi to the airport and the cost of that and the general helpfulness at breakfast and such lovely smiles.

Posted by on 21 Oct. 2019

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Comment from Hotel Management

26 Oct. 2019 by Nitz Ambong

Thank you kindly for staying with us and thank you for reviewing our property, It was our pleasure to serve all our guests and we appreciate you great comments

5 out of 5
Great place in town on water...would go back again

Posted by on 1 Jun. 2019

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Comment from Hotel Management

14 Jun. 2019 by AGM

Hi Thank you kindly for feedback , we are grateful to see that you are happy with your stay with us. We very much appreciate you rating Looking foward to welcoming you any time you are in Vanuatu

4 out of 5
Have stayed here three times and like the place .Staff excellent food good

Posted by on 8 May 2019

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Comment from Hotel Management

14 May 2019 by AGM

Hi , Thank you for your feedback and your regular returns. We kindly appreciate your feedback and thank you for your time. Kind regards

4 out of 5
Close to town, other restaurants and most importantly our dive shop. V helpful staff. Only negative the open air bar next door can be outrageously noisy. We had 2 dreadful nights of "doof -doof" to 1am that no ear plugs could block. Get a room in 3rd/4th row if can = quieter.

Posted by , from Vic on 22 Oct. 2018

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Comment from Hotel Management

14 Nov. 2018 by AGM

We appreciate your feedback. Please be inform that now this dreadful night happen once in a month.

5 out of 5
Excellent staff friendly and efficient in every way

Posted by , from Queensland on 18 Sep. 2018

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Comment from Hotel Management

22 Sep. 2018 by Anita Ambong ( Res Manager)

Hi Bobby, Thank you for taking your time to review our property and thank you for your feedback,we very much appreciate you comment.

3 out of 5

I would not recommend this hotel

Pros: The friendliness of the staff
Cons: Internet connexion
Location: location is good (on the beach and close to restaurants, bars, etc...)
Very poor internet connexion. Very noisy place (next door to a trendy bar). Basic equipment in the room

Posted by , from Noumea on 20 Jul. 2018

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Comment from Hotel Management

25 Jul. 2018 by Anita Ambong ( Res Manager)

Hi Marie, Thank you for your comment, We are sorry to hear that your stay at Moorings was ruined due to internet connection and the noise from the bar next door. We kindly informed that noise from the bar next door is out of Moorings control being licensed to the government as per the Bar Manager, so there is nothing we can do to that.With the basic facilities mentioned , Facilities we have are all mentioned on our website so should you expect anything that is not mentioned that is why it is not available ,again Moorings hotel is a 2.5* property. We thank you for staying with us

3 out of 5

Ok if you get a good deal but nothing special

Pros: Location is nice and close to town so you can walk there easily. Breakfast is basic but fills you up nicely for the day. Lunch specials are good.
Cons: Front staff communication. Roping off of oceanfront room areas so restaurant patrons can't walk along the deck and look directly into your room.
Location: Good location, can easily walk to town. Lots of buses out the front so can easily flag one down to take you anywhere you want to go.
The room was nice and clean and the restaurant staff were friendly. The front desk staff were difficult to communicate with. I would recommend booking tours independently of them. Also, we asked for a late check out for 11am and they said they charge by the hour but when we went to check out they said it was per person per hour so we got charged double what we were originally told. Quite an expensive hour in the end. We got a good deal so were ok with our experience but would have been disappointed if we had paid full price. We paid extra for an ocean front room which just meant that our room was connected to a communal deck next to the restaurant so we had to keep our curtains closed at all times or people could see straight into our room, not exactly what was advertised but again it was cheap so it was fine. The beachfront bar next door played very very loud music on the Friday night but they have to stop by 11pm or the police are called so it wasn't too late, just annoying cause we had an early morning the next day.

Posted by , from Australia on 21 May 2018

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Comment from Hotel Management

4 Jun. 2018 by AGM

Hi Maddie, So sorry to hear of all these issues. and thank you for the positive comments. We will look into the issues and get them resolved

5 out of 5
Beautiful staff, rooms, food and location. Big thankyou to anita and all her wonderful staff.....jonathon, jessy, robert, segdric, linda, edna and all others.....we will def b back Tanku tumas!!!!!

Posted by , from nsw aust on 7 May 2018

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Comment from Hotel Management

9 May 2018 by Joe

Thank you very much for your feed back which will be printed and shared with our staffs. We are looking forward to welcome you back to Moorings Hotel.

4 out of 5

Great hotel close to all the action of Port Vila.

Pros: I like all of it, but the bed was harder than the one I'm used to.
Cons: There isn't really anything that needs changing.
Location: Right in the centre of Port Vila, close to the action.
Moorings is a great hotel all round. The staff are friendly and the food is great. I definitely recommend the Vietnamese caramelized pork from the lunch menu. Delicious! The vibe is great! Be sure to chat with Jonathon, he is a terrific guy!

Posted by , from Queensland, Australia on 12 Jan. 2018

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Comment from Hotel Management

23 Jan. 2018 by Moorings staffs

thank your Chris for your feedback we really appreciate it.

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. An outdoor pool, a library, and a terrace are also featured at the family-friendly Moorings Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. Smoking is allowed in designated areas at this Port Vila hotel.

  • 30 guestrooms or units
  • 2 levels
  • 3 buildings
  • Built in 2007
  • Continental breakfast (free)
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Television in lobby
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Port Vila (VLI-Bauerfield) (4.2 km / 2.6 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Moorings Hotel offers 30 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to furnished balconies or patios. 21-inch LCD televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Port Vila hotel provides wireless Internet access for a surcharge. Additionally, rooms include coffee/tea makers and ceiling fans. Housekeeping is offered daily and in-room massages can be requested.

  • Private balcony or patio (furnished)
  • Minibar
  • In-room dining
  • LCD television
  • Satellite channels
  • Coffee maker
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast daily from 6:00 AM to 9:00 AM.

Moorings Restaurant - This beachfront restaurant specializes in fusion cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered.

Room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 5:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place and guests are provided with hand sanitizer.Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

  • Service animals are allowed
  • Noise-free rooms not guaranteed
  • Service animals are exempt from fees/restrictions
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Security system
  • Staff do not wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • No lifts
  • Number of children who can stay for free – 2
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: VUV 500 per week (rates may vary)
  • Airport shuttle fee: VUV 1500 per person (one way)
  • Airport shuttle fee per child: VUV 1500 (one-way)
  • Credit card charges are subject to a surcharge of 5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Moorings Hotel
  • Moorings Hotel Port Vila
  • Moorings Port Vila
  • Moorings Hotel Vanuatu/Port Vila
  • Moorings Hotel Hotel
  • Moorings Hotel Port Vila
  • Moorings Hotel Hotel Port Vila

You should know

  • Moorings Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.