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3.9 out of 5

"Food was great , basic room facilities but great price and exactly what I needed - airport transfers included- great deal ! " More

By a verified traveller on Thu 08 Aug 2019

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Hotel Description

Coconut Palms Resort places you in the center of Port Vila, within just a 15-minute stroll of popular places like Port Vila Market and Iririki Island. Highlights at this resort include a restaurant, an outdoor swimming pool, and free buffet breakfast.

TVs and safes are featured in all 46 rooms.

The restaurant, Navara Poolside Cafe, is open for lunch and dinner. The Wild Pig is the resort's own bar. Added amenities include free WiFi in public areas, a snack bar/deli, and laundry facilities. Each morning free breakfast is served. There's also free self parking, along with the convenience of an airport shuttle.

Sights within a 10-minute walk of this 3-star Port Vila resort include Erakor Lagoon and Parliament House.

Coco Single (Shared Bathroom)

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Orchid room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hibiscus (Shared Bathroom)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Palm Deluxe Apartment

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Orchid room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Coconut Palms Resort ratings based on 62 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Coconut Palms Resort

Everyone (46) Couples (13) Family (3)
1 out of 5
Very dirty serving of units some days not done I had to ask for my sheets to be changed after seven days one tea towel in 11 days towels holes in no face clotherd and this was the most expensive unit very dirty had to buy paper plates couldn’t use any of there stuff breakfast couldn’t eat cold slip same every day for 11 days positive pool good and grounds well keeped would never stay there again

Posted by on 12 Sep. 2019

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4 out of 5
Food was great , basic room facilities but great price and exactly what I needed - airport transfers included- great deal !

Posted by on 8 Aug. 2019

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Comment from Hotel Management

23 Aug. 2019 by Coconut Palms Resort

Glad to hear you had a great time while staying with us.

1 out of 5

Posted by on 18 Jun. 2019

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Comment from Hotel Management

22 Jun. 2019 by Management

Sorry to hear you didnt have a great experience with us.

4 out of 5
Good position, close to town and competive prices suitable for what we wanted

Posted by on 25 Dec. 2018

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3 out of 5
We arrived late and night porter was pretty shaky on details. Nothing mentioned next day but I'm pretty sure we'd been put into an out of service room. No tea, coffee, cups, microwave- completely bare. Staff at reception were varied, one guy exceptional other was very lack lustre. Wait staff in cafe very friendly. Breakfast good- Over all pretty ok for what you pay.

Posted by on 5 Aug. 2018

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4 out of 5
We were a party of 12, who had also stayed at Coconut Palms a year ago. Fantastic resturant and pool. Helpful and friendly staff. Cleaner than when we visited last year. No problems with cleanliness this year.Good breakfast as part of tariff. Rooms with ensuites were good and those with a baloney were good also, especially those overlooking the pool. Only disadvantage was that rooms without an on - suite had to share 1 shower with the rest of the floor, which led to waiting for showers at times.

Posted by , from Soth Island New Zealand on 19 Jul. 2018

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3 out of 5

Cheap place near town

Been visiting Vila since 1998. Stayed at most resorts, both expensive and cheap. The staff are great in reception, dining, bar and security. Room and bathroom reasonably tidy but not done properly every day. Noisy aircon and fridge. Need to buy new towels for rooms and replace pool cue tips. Would recommend for someone looking for cheap and friendly place which is close to town.

Posted by , from Canberra, Australia on 26 Feb. 2018

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3 out of 5

Good rooms for price

The place was ok its close to everything, for the price its good food was not so good way overpriced for really average food but in vila its pretty much the same nearly everywhere you go.

Posted by , from goldcoast on 18 Aug. 2017

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3 out of 5
The room was small and smelled humidity, the staff was awesome, the shower were dirty

Posted by on 27 Jun. 2017

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5 out of 5

Great resort, wonderful staff.

My boyfriend and I wanted somewhere cheap, central and that had air con and I pool. This place was perfect!! The staff were amazing, the resort food was good and cheap compared to some other places. It isn't an extremely fancy place but if you are just looking for a very simple place to base yourself it is perfect. The buffet breakfast in the morning is also incredible! Absolute winner. It may not be in 100% perfect condition but it was a great place to stay with very friendly staff, a lovely pool, pool tables and darts, working air con and a tv with constant movies playing. We had a few problems but the staff went above and beyond to help us out. I would totally stay there again.

Posted by , from Australia on 9 Feb. 2017

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About the Coconut Palms Resort

Location Cornwall Street, Port Vila, Efate

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. Event space at this resort measures 538 square feet (50 square meters) and includes conference space. An outdoor pool, a library, and tour/ticket assistance are also featured at Coconut Palms Resort. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. Smoking is allowed in designated areas at this 3-star Port Vila resort.

  • 46 guestrooms or units
  • 2 levels
  • 4 buildings
  • 538 sq ft of conference space
  • 50 sq m of conference space
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Library
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Computer for guest use
  • Television in lobby
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Port Vila (VLI-Bauerfield) (6.5 km / 4 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Coconut Palms Resort offers 46 accommodations with safes. Televisions come with cable channels. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Housekeeping (daily)
  • Safe

Food & Drink

Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM.

Navara Poolside Cafe - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

The Wild Pig - Onsite bar.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11:00 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Coconut Palms Resort

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Service animals not allowed
  • Debit cards
  • Staffed front desk
  • Property is not currently implementing any enhanced cleaning measures
  • Property is not currently implementing any guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VUV 3600 per person (roundtrip)
  • Airport shuttle fee per child: VUV 1800 (up to 12 years old)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Credit card charges are subject to a surcharge of 5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Coconut Palms Port Vila
  • Coconut Palms Resort Port Vila
  • Coconut Palms Resort Vanuatu/Port Vila
  • Coconut Palms Hotel Port Vila
  • Coconut Palms Resort Vanuatu/Port Vila
  • Coconut Palms Resort Resort
  • Coconut Palms Resort Port Vila
  • Coconut Palms Resort Resort Port Vila

You should know

  • Coconut Palms Resort offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.