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4.1 out of 5

"Location is excellent. You can walk to the restaurants or use the many restaurants around Chantillys. Great view from the unit deck, you will see the ... " More

By a verified traveller on Wed 25 Sep 2019

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Hotel Description

Chantillys on the Bay puts you in the heart of Port Vila, within just a 10-minute stroll of Tana Russet Plaza and Chinatown. Highlights at this Art Deco aparthotel include a full-service spa, a restaurant, and an outdoor swimming pool.

Each apartment is soundproofed and features an LCD TV with satellite channels, along with free WiFi, a furnished balcony or patio, and a sitting area. In-room dining is easy with a kitchenette that comes equipped with a refrigerator, a microwave, and a stovetop. Nice touches to enhance your stay include free toiletries and premium bedding. A coffee/tea maker, a ceiling fan, and a safe are also available.

A day of pampering at Beauty Spa can include massages, facials, and mani/pedis. The restaurant, Tillys Bar and Restaurant, is open for breakfast, brunch, lunch, and dinner. At the aparthotel's own lounge bar, you can stop for a drink. 630 square feet (59 square meters) of event facilities include conference space, and other business amenities include a 24-hour business center. Other amenities include free WiFi in public areas, a coffee shop/café, and a snack bar/deli. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of an airport shuttle.

Sights within a 15-minute walk of this Port Vila aparthotel include Feiawa Park and Iririki Island.

Premium Studio Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Studio Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

One Bedroom Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

One Bedroom Premium Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

One Bedroom Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Chantillys on the Bay ratings based on 37 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Chantillys on the Bay

Everyone (20) Couples (11) Family (6)
5 out of 5

Posted by on 3 Mar. 2020

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4 out of 5
Location is excellent. You can walk to the restaurants or use the many restaurants around Chantillys. Great view from the unit deck, you will see the entire harbour..Perfect view and excellent location. In the past we have stayed 10 minutes out of town so it was nice to simply walk to places whenever we wished. The rooms need an upgrade. Kitchen area was run down, sliding doors need a strong arm to open and close. Fan in our bedroom didn't work however the air con was fine.

Posted by on 25 Sep. 2019

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5 out of 5
Loved the view. few things were a bit broken - toilet seat and towels were a bit old and shabby - but clean

Posted by on 28 May 2019

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5 out of 5

Posted by on 27 May 2019

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4 out of 5
Getting tired but great location restaurant has slipped back badly was great years ago

Posted by on 6 Mar. 2019

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Comment from Hotel Management

10 Apr. 2019 by The management

Hi, Thank you for sharing your thoughts with us. We are working everydya on maintening the property at the same level and replacing things that have been broken.We purchased Chantilly's two years ago and comments have been great on the rneovations we started.

1 out of 5
Do not book this hotel! It is incredibly rundown and very dirty. Our bedsheets had yellow stains on them, our towels were filthy dirty with black marks on them, the property had exposed wiring everywhere and there were broken windows by the pool. We only stayed one night in the property and moved out the next day as we were concerned for the health and safety of our children and ourselves. The pictures advertising the hotel are very deceptive, they make it look 1000 times better than it actually was. We moved to a stunning apartment complex called The Terraces, which was beautifully maintained and exceptionally well run.

Posted by on 7 Jan. 2019

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Comment from Hotel Management

5 Feb. 2019 by Simon

Hello, We are surprised by your unpleasant comment about Chantilly's On The Bay. Although the hotel is not the newest on the island, we are doing everything we can to provide the best experience for our guests. We are sorry to see that this has not been the case for you. Very nice week to you.

3 out of 5

Posted by on 3 Jan. 2019

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Comment from Hotel Management

5 Feb. 2019 by Simon

Thank you for your feedback . Have a nice day

1 out of 5
When we arrived we were told that they were still renovating and no room was available and they had transferred our booking to another hotel. Not happy! We chose this hotel due to its location and the hotel they transferred us to was out of town and not within walking distance to the Main Street which is what we wanted.

Posted by on 1 Dec. 2018

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4 out of 5
Terrific location on the lagoon. Wonderful view. Easy walk along bayside to town centre. Friendly, efficient staff at reception and restaurant.

Posted by on 30 Nov. 2018

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Comment from Hotel Management

3 Jan. 2019 by Simon

Thank you for that very nice comment! You have just raised the various points that make a stay at Chantilly's On The Bay so enjoyable. See you soon in our establishment.

3 out of 5

Posted by on 26 Nov. 2018

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Comment from Hotel Management

3 Jan. 2019 by Simon

Thank you for your feedback

About the Chantillys on the Bay

Location 279 Lini Highway, Port Vila, Efate

Property Features

Chantillys on the Bay offers its guests a full-service spa and an outdoor pool. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Event space at this aparthotel measures 630 square feet (59 square meters) and includes conference space. A library, a terrace, and tour/ticket assistance are also featured at the business-friendly Chantillys on the Bay. An airport shuttle (available 24 hours) is available for a fee. Smoking is allowed in designated areas at this Art Deco Port Vila aparthotel.

  • 1 building
  • 20 guestrooms or units
  • 2 levels
  • 630 sq ft of conference space
  • 59 sq m of conference space
  • Built in 2001
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Beauty salon
  • ATM
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Kitchenette
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Property shuttles: Airport shuttle

Room Amenities

Chantillys on the Bay offers 20 accommodations with safes and coffee/tea makers. Rooms open to furnished balconies or patios. These individually furnished accommodations have separate sitting areas. Beds feature premium bedding. 32-inch LCD televisions come with premium satellite channels. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers. This Port Vila aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

  • In-room kitchenette
  • Private balcony or patio (furnished)
  • Sitting area
  • HD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Tillys Bar and Restaurant - Overlooking the ocean and pool, this restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 48 hours between bookings.

  • No rollaway/extra beds available
  • No lifts
  • Debit cards not accepted
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 48 hours
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: VUV 1250 per person (approximately)
  • Airport shuttle fee: VUV 1800 per person (one-way)
  • Airport shuttle fee per child: VUV 1800 (from 3 to 12 years old)
  • Late check-out fee: VUV 5000 (subject to availability)
  • Credit card charges are subject to a surcharge of 3.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chantillys
  • Chantillys Bay
  • Chantillys Bay Aparthotel
  • Chantillys Bay Aparthotel Port Vila
  • Chantillys Bay Port Vila
  • Chantilly`s On The Bay Hotel Port Vila
  • Chantilly's On The Bay Vanuatu/Port Vila
  • Chantillys On The Port Vila
  • Chantillys on the Bay Port Vila
  • Chantillys on the Bay Aparthotel
  • Chantillys on the Bay Aparthotel Port Vila

You should know

  • Chantillys on the Bay offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.