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4.1 out of 5

"Overall was pretty good . Could do with a freshen up. Lacking maintenance and getting a bit dated. A bit dirty throughout. Restaurant was great and ... " More

By a verified traveller on Tue 31 Jul 2018

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Hotel Description

Chantillys on the Bay places you in the center of Port Vila, within just a 5-minute stroll of Tana Russet Plaza and within 15 minutes of Iririki Island. Highlights at this Art Deco aparthotel include a full-service spa, a restaurant, and an outdoor swimming pool.

Each apartment is individually furnished and features an LCD TV with satellite channels, along with free WiFi, a furnished balcony or patio, and a sitting area. A kitchenette comes with a refrigerator, a microwave, and a stovetop, making in-room dining convenient, and the minibar provides refreshments. Nice touches to enhance your stay include free toiletries and premium bedding. Room service, a coffee/tea maker, and a ceiling fan are also available.

A day of pampering at Beauty Spa can include massages, facials, and mani/pedis. The aparthotel's own bar/lounge is a nice place to enjoy a drink. Conference space and a meeting room are among the business amenities offered. Plus you'll find free WiFi in public areas, a coffee shop/café, and coffee/tea in a common area. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle.

Places within a 15-minute walk of this 4-star Port Vila aparthotel include Ekasup Village and Port Vila Market.

Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$134* Per night/room 2 Feb. - 3 Feb.

Standard Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Chantillys on the Bay ratings based on 38 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Chantillys on the Bay

Everyone (19) Couples (13) Family (6)
4 out of 5
Location is excellent. You can walk to the restaurants or use the many restaurants around Chantillys. Great view from the unit deck, you will see the entire harbour..Perfect view and excellent location. In the past we have stayed 10 minutes out of town so it was nice to simply walk to places whenever we wished. The rooms need an upgrade. Kitchen area was run down, sliding doors need a strong arm to open and close. Fan in our bedroom didn't work however the air con was fine.

Posted by on 25 Sep. 2019

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5 out of 5
Loved the view. few things were a bit broken - toilet seat and towels were a bit old and shabby - but clean

Posted by on 28 May 2019

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5 out of 5

Posted by on 27 May 2019

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4 out of 5
Getting tired but great location restaurant has slipped back badly was great years ago

Posted by on 6 Mar. 2019

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Comment from Hotel Management

10 Apr. 2019 by The management

Hi, Thank you for sharing your thoughts with us. We are working everydya on maintening the property at the same level and replacing things that have been broken.We purchased Chantilly's two years ago and comments have been great on the rneovations we started.

1 out of 5
Do not book this hotel! It is incredibly rundown and very dirty. Our bedsheets had yellow stains on them, our towels were filthy dirty with black marks on them, the property had exposed wiring everywhere and there were broken windows by the pool. We only stayed one night in the property and moved out the next day as we were concerned for the health and safety of our children and ourselves. The pictures advertising the hotel are very deceptive, they make it look 1000 times better than it actually was. We moved to a stunning apartment complex called The Terraces, which was beautifully maintained and exceptionally well run.

Posted by on 7 Jan. 2019

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Comment from Hotel Management

5 Feb. 2019 by Simon

Hello, We are surprised by your unpleasant comment about Chantilly's On The Bay. Although the hotel is not the newest on the island, we are doing everything we can to provide the best experience for our guests. We are sorry to see that this has not been the case for you. Very nice week to you.

3 out of 5

Posted by on 3 Jan. 2019

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Comment from Hotel Management

5 Feb. 2019 by Simon

Thank you for your feedback . Have a nice day

1 out of 5
When we arrived we were told that they were still renovating and no room was available and they had transferred our booking to another hotel. Not happy! We chose this hotel due to its location and the hotel they transferred us to was out of town and not within walking distance to the Main Street which is what we wanted.

Posted by on 1 Dec. 2018

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4 out of 5
Terrific location on the lagoon. Wonderful view. Easy walk along bayside to town centre. Friendly, efficient staff at reception and restaurant.

Posted by on 30 Nov. 2018

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Comment from Hotel Management

3 Jan. 2019 by Simon

Thank you for that very nice comment! You have just raised the various points that make a stay at Chantilly's On The Bay so enjoyable. See you soon in our establishment.

3 out of 5

Posted by on 26 Nov. 2018

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Comment from Hotel Management

3 Jan. 2019 by Simon

Thank you for your feedback

5 out of 5
Good accommodation close to town. The walk to town is a delight along the waterfront. Staff helpful and cheerful.

Posted by , from Melbourne on 19 Sep. 2018

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About the Chantillys on the Bay

Location 279 Lini Highway, Port Vila, Efate

Property Features

Chantillys on the Bay offers its guests a full-service spa and an outdoor pool. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A library, a terrace, and tour/ticket assistance are also featured at the business-friendly Chantillys on the Bay. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. Smoking is allowed in designated areas at this 4-star Port Vila aparthotel.

  • 1 building
  • 20 guestrooms or units
  • 2 levels
  • 59 sq m of conference space
  • Built in 2001
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Beauty salon
  • Computer for guest use
  • Bellhop
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Port Vila (VLI-Bauerfield) (4.3 km / 2.7 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Chantillys on the Bay offers 20 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to furnished balconies or patios. These individually furnished accommodations have separate sitting areas. Beds feature premium bedding. 32-inch LCD televisions come with premium satellite channels. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room kitchenette
  • Private balcony or patio (furnished)
  • Sitting area
  • Minibar
  • In-room dining (limited hours)
  • HD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Onsite venue - Overlooking the ocean and pool, this restaurant serves brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Room service (during limited hours) is available.

Spa Services

  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • No rollaway/extra beds available
  • No lifts
  • Debit cards not accepted

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: VUV 1250 per person (approximately)
  • Airport shuttle fee: VUV 1800 per person (one-way)
  • Airport shuttle fee per child: VUV 1800 (from 3 to 12 years old)
  • Late check-out fee: VUV 5000 (subject to availability)
  • Credit card charges are subject to a surcharge of 3.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chantillys
  • Chantillys Bay
  • Chantillys Bay Aparthotel
  • Chantillys Bay Aparthotel Port Vila
  • Chantillys Bay Port Vila
  • Chantilly`s On The Bay Hotel Port Vila
  • Chantilly's On The Bay Vanuatu/Port Vila
  • Chantillys On The Port Vila
  • Chantillys on the Bay Port Vila
  • Chantillys on the Bay Aparthotel
  • Chantillys on the Bay Aparthotel Port Vila

You should know

  • Chantillys on the Bay offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.