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3.8 out of 5

"Nice and close to town " More

By a verified traveller on Fri 23 Feb 2024

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Hotel Description

Chantillys on the Bay puts you in the heart of Port Vila, within just a 10-minute stroll of Tana Russet Plaza and Nambawan Market & Café. Highlights at this Art Deco aparthotel include a full-service spa, a restaurant, and an outdoor swimming pool.

Each apartment is soundproofed and features an LCD TV with satellite channels, along with free WiFi, a sitting area, and a coffee/tea maker. In-room dining is easy with a kitchenette that comes equipped with a refrigerator, a microwave, and a stovetop. Nice touches to enhance your stay include free toiletries and premium bedding. A ceiling fan, a safe, and a hair dryer are also available.

A day of pampering at Beauty Spa can include massages, facials, and mani/pedis. The restaurant, Tillys Bar and Restaurant, is open for breakfast, brunch, lunch, and dinner. At the aparthotel's own lounge bar, you can stop for a drink. 635 square feet (59 square meters) of event facilities include meeting rooms and conference space. Other amenities include free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of free self parking.

Sights within a 10-minute walk of this 4-star Port Vila aparthotel include Chinatown and Georges Pompidou Building.

Oceanview Studio Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$172* Per night/room 22 Apr. - 23 Apr.

One Bedroom Oceanview Apartment

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Chantillys on the Bay ratings based on 46 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Chantillys on the Bay

Everyone (22) Couples (15) Family (7)
4 out of 5
Nice and close to town

Posted by on 23 Feb. 2024

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3 out of 5
Credit Card Fraud. This August 2023 I traveled to Vanuatu to perform voluntary assistance to the dental/hospital in Port Villa. My patron booked and paid to stay at Chantill's via Expedia. On arrival, my credit card details was requested for any sundry charges, although there would be none as my patron was supporting my voluntary contribution to Vanuatu's health system. On departure my patron paid my sundry costs. My stay at Chantill's was pleasant, however irreversibly soured by their fraudulent behavior. On returning to Australia, I noted 2 addition nights accommodation charges totaling AU$460.55 applied to my credit card. After numerous communications between my patron, confirming the booking and stay had already been paid for. At this time Chantill's has not returned those total funds to my credit card. For me, this constitutes a form of International fraud or scam on behalf of Chantill's. With all the booking details and payments confirmed back to Chantill's, this can not be mistake or clerical error.

Posted by on 18 Aug. 2023

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3 out of 5
On return to Australia I found two additional days charges on my credit card even though it was prepaid through yourselves. My advice, do not give them your credit card details.

Posted by on 16 Aug. 2023

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1 out of 5
Our pre-paid room was billed out onto a credit card twice more on the day after departure. Reception staff are either fraudulent or incompetent. Don't allow them use of a credit card at reception. Totally dishonest.

Posted by on 15 Aug. 2023

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3 out of 5
The room wise tidy but not really clean and it stunk of cigarette smoke. The noise from the Banyan bar next door was really really loud (we were getting up at 4am to get to the airport for a 7am departure). The sliding doors out to the balcony didn't work propery and needs new runners(one of the doors fell out when i initially opened it), it did lock though. Water pressure in both hot and cold taps and shower was great. Sheets and pillow cases were nice and clean and the bed was comfortable, unfortunately there were no blankets. Overall for what it costs we will stay elsewhere in the future. On a positive note we will continue to come here for meals, the super seed salads are Awesome.

Posted by on 2 Aug. 2023

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Comment from Hotel Management

2 Aug. 2023 by Chantillys On The Bay

Thank you for your review. I agree the salads are superb.

3 out of 5
Ok property , walking up 2 flights of steps to our room with heavy bags of as not great:( water pressure very low

Posted by on 13 May 2023

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Comment from Hotel Management

26 Jun. 2023 by Chantillys On The Bay

Dear Philip, Thank you for your review.We wish you a blessed 2nd half to the year.

4 out of 5
First time at Chantilly's. Will definitely stay there again.

Posted by on 12 May 2023

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Comment from Hotel Management

26 Jun. 2023 by Chantillys On The Bay

Dear Philip, Thank you for your review.We wish you a blessed 2nd half to the year. Hope to see you again soon

4 out of 5
The bed was v comfortable and the view lovely

Posted by on 29 Dec. 2022

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Comment from Hotel Management

29 Dec. 2022 by Chantillys On The Bay

Thank you so much for your review. We hope that we have the opportunity to welcome you again to Chantillys on the Bay so you can see all the improvements we shall have made.

2 out of 5
Far from what it looked like on the website, this place is very very tired, bathrooms are grubby, sliding doors on balconies don’t work. It’s grim.

Posted by on 11 Sep. 2022

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Comment from Hotel Management

12 Sep. 2022 by Matt

Hi DarrylThank You for your review, We are currently renovating the rooms and they are not all completed . Furniture is being replaced and all rooms are being redecorated .Covid had delayed the expected renovation.Regards

5 out of 5

Posted by on 3 Mar. 2020

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About the Chantillys on the Bay

Location 279 Lini Highway, Port Vila, Efate

Property Features

Chantillys on the Bay offers its guests a full-service spa and an outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this aparthotel measures 635 square feet (59 square meters) and includes conference space. Spa services, a library, and a terrace are also featured at the business-friendly Chantillys on the Bay. Free self parking is available. Smoking is allowed in designated areas at this Art Deco Port Vila aparthotel.

  • 1 building
  • 20 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 635 sq ft of conference space
  • 59 sq m of conference space
  • Built in 2001
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Beauty salon
  • Computer for guest use
  • ATM
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Kitchenette
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Parking: Free self parking

Room Amenities

Chantillys on the Bay offers 20 accommodations with safes and coffee/tea makers. These individually furnished accommodations have separate sitting areas. Beds feature premium bedding. 32-inch LCD televisions come with premium satellite channels. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers. This Port Vila aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

  • In-room kitchenette
  • Sitting area
  • HD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ceiling fan
  • Unique furnishings

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Tillys Bar and Restaurant - Overlooking the ocean and pool, this restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. The property is professionally cleaned.

  • No lifts
  • Debit cards not accepted
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 48 hours
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately VUV 2000 for adults and VUV 1000 for children
  • Late check-out fee: VUV 5000 (subject to availability)
  • Credit card charges are subject to a surcharge of 3.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chantillys
  • Chantillys Bay
  • Chantillys Bay Aparthotel
  • Chantillys Bay Aparthotel Port Vila
  • Chantillys Bay Port Vila
  • Chantilly`s On The Bay Hotel Port Vila
  • Chantilly's On The Bay Vanuatu/Port Vila
  • Chantillys On The Port Vila
  • Chantillys on the Bay Port Vila
  • Chantillys on the Bay Aparthotel
  • Chantillys on the Bay Aparthotel Port Vila

You should know

  • Reservations are needed for massage services. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.