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Economy Room, Balcony (2 adults)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$86* Per night/room 1 Sep. - 2 Sep.

Family Room, Balcony (2 Adults 2 Child)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Double or Twin Room, Balcony (Extra Bed, balcon)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Double or Twin Room, Balcony, Pool View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Apartment, 1 Bedroom, Balcony (2 adults)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Double Room Single Use, Balcony

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Hotel Description

At Helios Mallorca Hotel & Apartments you'll be within steps of popular attractions like Playa de Palma and Palma Aquarium. Highlights at this hotel include a restaurant, an outdoor swimming pool, and an indoor swimming pool.

All 305 rooms feature LCD TVs with satellite channels, and you can enjoy free WiFi, balconies or patios, and safes. Additionally, refrigerators, minibars, and hair dryers are available.

A pampering day can include deep-tissue massages and hot stone massages along with body scrubs, facials, and reflexology. At the hotel's own poolside bar or bar/lounge, you can enjoy a drink. Additionally, you'll find free WiFi in public areas, a snack bar/deli, and laundry facilities. Buffet breakfast is available daily between 7:30 AM and 10:30 AM. There's also self parking, along with the convenience of car rentals on site.

This 3-star Can Pastilla hotel is 4.2 km (2.6 mi) from El Arenal Beach and 5 km (3.1 mi) from Port of El Arenal.

About the Helios Mallorca Hotel & Apartments

Location Carrer de la Carabela, 7, Playa de Palma, Mallorca 07610

Property Features

Helios Mallorca Hotel & Apartments offers its guests an indoor pool and an outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Helios Mallorca Hotel & Apartments. For a fee, parking is available. This 3-star Playa de Palma hotel is smoke free.

  • 1 building
  • 305 guestrooms or units
  • 5 levels
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Deli
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Indoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Playground on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Free parking nearby

Transport

  • Airport: Palma de Mallorca Airport (PMI) (4.2 km / 2.6 mi)
  • Train station: Palma de Mallorca Son Fuster Station (9.9 km / 6.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Helios Mallorca Hotel & Apartments offers 305 accommodations with minibars and safes. Rooms open to balconies or patios. LCD televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Private balcony or patio
  • Minibar
  • LCD television
  • Satellite channels
  • Refrigerator
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:30 AM.

Helios Mallorca Hotel & Apartments has a restaurant on site.

Spa Services

  • Hot stone massage
  • Deep tissue massage
  • Number of treatment rooms 1
  • Reflexology
  • Sports massage
  • Body scrubs
  • Facial treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Helios Mallorca Hotel & Apartments

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.Contactless check-out is available.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of Measures to reduce infection (Spain) guidelines.

  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Measures to reduce infection (Spain)
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually wrapped food options are not available
  • Debit cards
  • Gap period enforced between guests' stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 10 for adults and EUR 5 for children (approximately)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Helios Playa de Palma
  • Hotel Helios Playa de Palma
  • Hotel Helios Mallorca Playa de Palma
  • Helios Mallorca Playa de Palma
  • Helios Mallorca
  • Helios Mallorca Hotel Apartments Playa de Palma
  • Helios Mallorca Hotel Apartments
  • Hotel Helios Mallorca
  • Helios Mallorca & Apartments
  • Helios Mallorca Hotel & Apartments Hotel
  • Helios Mallorca Hotel & Apartments Playa de Palma
  • Helios Mallorca Hotel & Apartments Hotel Playa de Palma

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.