4.3 out of 5

"We had a short break here and it was fantastic. The amenities were great, and it was awesome lazing by the pool. The room was neat and clean and the ... " More

By a verified traveller on Thu 28 Jun 2018

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Hotel Description

A luxury stay in Karon awaits you at Novotel Phuket Karon Beach Resort and Spa. You'll be 1 km (0.6 mi) from Karon Beach and 4 km (2.5 mi) from Kata Beach. Highlights at this family-friendly resort include 3 restaurants, 3 outdoor swimming pools and a full-service spa.

All 224 rooms feature LCD TVs with cable channels, and you can enjoy free WiFi, balconies and coffee/tea makers. Fridges and round-the-clock room service make in-room dining convenient. Nice touches to enhance your stay include bathrobes, slippers and free toiletries. Additionally, free bottled water, safes and hairdryers are available.

A relaxing day at In Balance Spa can include deep-tissue massages, body wraps and body scrubs along with aromatherapy and mani/pedis. The restaurant, Horizon, serves international cuisine and is open for breakfast. With 2 bars/lounges and a poolside bar to choose from, you can enjoy a drink at the resort. Enjoy the free kids' club, 24-hour fitness centre, kids' swimming pool and waterslide. Other amenities include free WiFi in public areas and a free manager's reception. Buffet breakfast is available daily between 6 AM and 10:00 AM. There's also free self parking, along with the convenience of an airport shuttle.

Attractions within a 10-minute drive of this 4.5-star Karon resort include Kata Noi Beach and Patong Beach.

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 3 Max
AU$83* Per night/room 1 Sep. - 2 Sep.

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Romantic Room (Plunge Pool)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family Room (Fun)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family Suite (Fun)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Novotel Phuket Karon Beach Resort and Spa ratings based on 39 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Novotel Phuket Karon Beach Resort and Spa

Everyone (28) Family (9)
4 out of 5
Great place to stay with children, near enough to the action but far enough away.

Posted by on 13 May 2019

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Comment from Hotel Management

26 May 2019 by JPL

Dear Guest, many thanks for your recent, and glad that you have enjoyed the design of the Resort, and its 3 swimming pools, so everyone can enjoy a relaxing or FUN stay, Warm regards, JP Lovotti General Manager

5 out of 5
Everything was great, extremely happy with the accommodation!

Posted by on 8 May 2019

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Comment from Hotel Management

26 May 2019 by JPL

Dear Guest, We love reading how much you have enjoyed your stay and the comfort of our rooms, We'll look forward to your next stay, Warm regards, JP Lovotti General Manager

4 out of 5
We had a great time here during our stay, the staff were fantastic especially the staff in the kids club. Our kids enjoyed it and really felt comfortable. The food within the resort was good. The only complaint I have is the slippery tiles in the bathroom/shower which should be looked at. We loved the location and beach within a 2 minute walk. Patong 5-10 minute drive. Plenty of fun activities for the kids. We would definitely stay here again.

Posted by on 22 Jan. 2019

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Comment from Hotel Management

5 Feb. 2019 by General Manager

Dear Mo, We were delighted to welcome you to the resort, and that you had such a great time! Our Heartists are dedicated to creating experiences our Guests Love, and it is our pleasure that you could have experienced their genuine sense of Hospitality, and a great level of service. Also, the quality of food, the resort location just 5mins walk to Karon Beach, the daily activities for kids. We will look forward to welcoming you back soon. Warm regards, Jean Philippe Lovotti General Manager

5 out of 5
Beautiful family friendly hotel, lots for the children and staff so helpful and genuine. We loved the Xmas eve banquet evening and the facilities at this hotel are great. Good value for money. Would absolutely recommend and return.

Posted by on 29 Dec. 2018

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Comment from Hotel Management

17 Jan. 2019 by General Manager

Dear Valued Guest, Many thanks for choosing Novotel Karon for your Holiday destination, and delighted that you have enjoyed the quality and great facilities of our Family Resort, the activities for kids, the Genuine Sense of Hospitality of our Heartists. We will look forward to welcoming you back soon. Warm regards, Jean Philippe Lovotti General Manager

5 out of 5

Fantastic Short Break

We had a short break here and it was fantastic. The amenities were great, and it was awesome lazing by the pool. The room was neat and clean and the staff were helpful and friendly. We will definately stay here again.

Posted by , from Hunter Valley NSW on 28 Jun. 2018

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Comment from Hotel Management

3 Aug. 2018 by Natsuda

Dear Anthony, Thank you for sharing your wonderful feedback online. We always love to read how much you and your family have enjoyed your holiday with us. We aim to offer the best products and services to our guests, and we couldn’t be happier to know that you spent great holidays with us. We are long forward to seeing you enjoy your holiday home again soon. Warmest regards, Jean Philippe Lovotti General Manager

3 out of 5

Run Down and weird location

Wasn’t as good as it looks online, the place is rather warn down. The spa was great! Favourite thing about the hotel. Rooms were damp and bathroom tiles a bit old. The location was odd, it wasn’t far from the beach, but you can’t see it from the hotel The main town was about 10min walk away. I stayed in a plunge pool room, wasn’t worth the extra.

Posted by , from Australia on 23 Jun. 2018

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Comment from Hotel Management

25 Jun. 2018 by General Manager

Dear Hannah, Greeting from Novotel Phuket Karon Beach Resort & Spa. First of all, I have to thank you for sharing your valuable feedback on the experience you have been having at our resort. We are truly sorry to read that your experience at the Resort regarding the room condition couldn’t fully meet your expectations. Please rest assured that we are taking your comment into account for further improvement as we strive toward excellence. Thank you for the valuable feedback. We will look forward to welcoming you back in the future for more great moments here at Novotel Phuket Karon. Warmest regards, Jean Philippe Lovotti General Manager

5 out of 5

beautiful hotel, just a short walk to beach/town

Pros: great food options, beautiful setting, easy check-in and out, friendly staff
Had a lovely 5-day stay here. Had a great vibe. Beautiful pools, good food. Was nice to be slightly away from the main beach/town area, but just a short walk away.

Posted by on 10 Jun. 2018

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Comment from Hotel Management

19 Jun. 2018 by General Manager

Dear valued customer, At Novotel Phuket Karon, our Heartist is entirely dedicated to create experiences our guests love. It is a pleasure reading how much you have enjoyed our great service, resort facilitis, tasty food from our culinary team as well as a warm service from our Heartists. As you rightfully mention, Karon beach is indeed one of the most beautiful beaches in Phuket, located just across the resort and it is our pleasure to read your appreciation. As we aim to offer the best products and services to our guests, and we couldn’t be happier to know that you spent great holidays with us. We will look forward to welcoming you back in the future for many more great moments here at Novotel Phuket Karon. Warmest regards, Jean Philippe Lovotti General Manager

5 out of 5
A quiet paradise away from the hustle and bustle of paying and only 10 mins from Karon beach. My daughter loved the kids pool and kids club very clean and well managed by the activity manager. Very friendly staff willing to make our stay enjoyable.

Posted by , from sydney on 6 Jun. 2018

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Comment from Hotel Management

19 Jun. 2018 by General Manager

Dear Ransom, Thanks a lot for sharing your review online. We are glad to read that you and your family could have experienced the unique atmosphere of our tropical resort and also enjoyed our resort facilities, kids pools, kids club as well as a great service our Heartists especially (K. Peach) our recreation-manager. He will be thrilled to know that their commitment was the highlight of your stay. As you rightfully mention, Indeed, Karon beach is a beautiful beach with a relaxing and tranquil atmosphere, located just across the resort and it is our pleasure to read your appreciation. Our team has a passion to delight our guests and I’m glad to read that we have successfully contributed to create memorable holidays. We will look forward to welcoming you back in the future for many more great moments here at Novotel Phuket Karon. Warmest regards, Jean Philippe Lovotti General Manager

5 out of 5

Perfect Relaxing

Stayed with our grownup children and grandchildren. The staff were excellent in making sure we had a comfortable 2 week break Could not have asked for a better holiday

Posted by , from new south Wales on 28 Apr. 2018

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Comment from Hotel Management

22 May 2018 by General Manager

Dear Peter, Thank you for sharing your wonderful feedback online. We always love to read how much you and your family have enjoyed your holiday with us. We aim to offer the best products and services to our guests, and we couldn’t be happier to know that you spent great holidays with us. We will look forward to welcoming you back soon. Warmest regards, Jean Philippe Lovotti General Manager

4 out of 5

Great Hotel, Friendly Staff

Pros: The pool at the hotel was great, the water slide was fun and the girls in the kids club were lovely.
Cons: Drinks could be cheaper. A little shuttle bus in to town
Location: The hotel is just a tad too far from the main street where a lot of the restaurants are... only because it's hot I guess.
The staff here were amazing. My daughter had an accident during our stay and cut her head open (not in the hotel). The staff were wonderful, helping with appointments and organising free activities for her in kids club as she wasn't able to swim. The room we stayed in was nice... There was a dam type of thing outside our window, so there were a lot of mosquitoes, we couldn't really sit outside, but it was pretty hot out there anyway! The nights we ate at the hotel I was usually impressed with the quality of the food.

Posted by on 6 Mar. 2018

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Comment from Hotel Management

27 Mar. 2018 by General Manager

Dear valued customer, Thank you for sharing your experience online. At Novotel Phuket Karon, the team is entirely dedicated to creating experiences our guests love. It is a pleasure reading how much you have enjoyed warm services from our team, as well as the 3 swimming pools, the restaurants and the kids club. I hope that your daughter feel better now. Regarding the drinks price, may I share with you that happy hours promotions are proposed daily, along with Chef Specials, so you can enjoy more for less at the resort. Also we offer complimentary shuttle service to Patong area, 3 times per day. I will certainly share your encouraging comment about the food with the Culinary team. We will be more than happy to welcome you back in the future. Warmest regards, Jean Philippe Lovotti General Manager

About the Novotel Phuket Karon Beach Resort and Spa

Location 568 Patak Road Karon Beach, Karon, Phuket 83100

Property Features

Novotel Phuket Karon Beach Resort and Spa offers its guests a full-service spa, 3 the outdoor swimming pools, a waterslide, and a 24-hour fitness centre. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A poolside bar. A free manager's reception is offered daily. WiFi is free in public spaces. A kid's pool, spa services, and a free kid's club are also featured at the luxury Novotel Phuket Karon Beach Resort and Spa. A round-trip airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4.5-star Karon resort.

  • 224 guestrooms or units
  • 3 dining venues
  • 2 bars or lounges
  • Built in 2014
  • Bar by the pool
  • Manager's reception (free)
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Number of outdoor pools - 3
  • Children's pool
  • Waterslide
  • Free WiFi
  • Children's club (free)
  • Babysitting or childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Phuket (HKT-Phuket Intl.) (40.7 km / 25.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Novotel Phuket Karon Beach Resort and Spa offers 224 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Rooms open to balconies. 42-inch LCD televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a complimentary bathrobe, complimentary slippers, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • Private balcony
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Fridge
  • Coffee maker
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

The resort hosts a free manager's reception daily.

Horizon – This restaurant specialises in international cuisine and only serves breakfast.

Joe Kools Pool Grill – This poolside restaurant specialises in international cuisine and serves brunch, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.

Ocean's Restaurant – Overlooking the pool and garden, this restaurant specialises in Asian cuisine and serves lunch and dinner. Open daily.

Champions Sports Bar – Overlooking the pool, this sports bar specialises in American cuisine and only serves light fare. Happy hour is offered. Open daily.

24-hour room service is available.

Spa Services

  • Number of treatment rooms 10
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Deep tissue massage
  • Swedish massage
  • Thai massage
  • Minimum age to access spa is 16
  • Sports massage
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Special check-in instructions:

If you are planning to arrive after 6:00 PM, please contact the property in advance using the information on the booking confirmation.

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for THB 1780.50.

Pets

  • Pets and service animals are not allowed at Novotel Phuket Karon Beach Resort and Spa

Policies

Please note that the credit card used for payment at the time of booking need to be shown upon check-in. The hotel reserves the right to deny the check-in or collect an alternate payment method if the card used for the purchase cannot be presented. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • No pets or service animals allowed
  • Union Pay
  • Maximum number of children who can stay free 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: THB 550 per person (approximately)
  • Airport shuttle fee: THB 1500 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel Phuket Karon Beach Resort
  • Novotel Phuket Karon Beach
  • Novotel Phuket Karon Beach Resort Spa

You should know

  • Novotel Phuket Karon Beach Resort and Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.