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4.2 out of 5

"My main requirement was a soft bed. It was very comfortable. the most comfortable I have found in Patong. My 5th trip to Patong so I know about hard b ... " More

By a verified traveller on Wed 23 May 2018

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Hotel Description

A family-friendly stay in Patong awaits you at At Patong Hotel. Within just a 10-minute stroll, you'll find popular attractions like Jungceylon Shopping Center and Bangla Road. Highlights at this hotel include in-room free WiFi, balconies, and LED TVs.

All 83 individually decorated rooms feature sitting areas, cable TV, and first-run movies. Refrigerators and room service make in-room dining easy, and minibars provide refreshments. Pillowtop beds and premium bedding welcome you to a good night's rest, and other nice touches include hydromassage showerheads and bathrobes. Additionally, coffee/tea makers, in-room childcare, and pillow menus are available.

The restaurant, Main restaurant, serves Thai cuisine and is open for breakfast, brunch, lunch, and dinner. At the hotel's own poolside bar or bar/lounge, you can enjoy a drink. Enjoy the outdoor swimming pool, free kids' club, and pool loungers as well as access to scooter/moped rentals. Additionally, you'll find free WiFi in public areas, a snack bar/deli, and coffee/tea in a common area. Each morning buffet breakfast is served between 7 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle.

With a stay at this 4-star Patong hotel, you'll be 1 km (0.6 mi) from Patong Beach and 2.8 km (1.8 mi) from Kalim Beach.

Deluxe Room Only

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$31* Per night/room 29 Oct. - 30 Oct.

Deluxe with Breakfast

Bed Count 1 King Bed Maximum Occupancy 2 Max

Grand Deluxe Room Only

Bed Count 1 King Bed Maximum Occupancy 2 Max

Grand Deluxe with Breakfast

Bed Count 1 King Bed Maximum Occupancy 2 Max

At Patong Hotel ratings based on 5 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for At Patong Hotel

Everyone (5)
5 out of 5

very comfortable room with soft bed.

Pros: soft beds and helpful staff.
My main requirement was a soft bed. It was very comfortable. the most comfortable I have found in Patong. My 5th trip to Patong so I know about hard beds that you find in many other motels. The staff went out of their way to help me with a flight problem. They were great and very friendly. Pool was good. It is a great value motel that is close to all the action.

Posted by , from Australia on 23 May 2018

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Comment from Hotel Management

22 Jun. 2018 by B


5 out of 5
Great location close to shopping mall..................................””””””””””””””””””””””””””””””””” “”””””””” “””””””” “”””””””

Posted by on 2 Jan. 2018

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1 out of 5

traumatic experience in your hotel

Pros: My room was actually very nice and the HR manager Buanarpond Yongyuenhilankul assisted me with the trauma and helped me through the situation.
Cons: Train your front of house staff to be more understanding. I return to Thailand in the new year and will return to say thank you to Buanarpond.
I was humiliated at the front reception and told that I had to personally take my dirty sheets to the laundry myself because my tattoo had bled onto the sheets. I explained that I would happily pay and that the policy which was on the hotel reception desk also said that I would be liable for laundry costs (not that I personally had to take the laundry to the Laundromat). despite the fact that I explained this to the hotel reception staff (two young boys) they called the police who arrived and escorted me to the police station where I was humiliated and placed under severe stress and discomfort and had to explain again. here I was screamed at by the police and in a language I could not understand, which was even more distressing for me. Finally after explaining my situation, I was permitted to return to my hotel. On returning, I demanded an apology from the hotel and this was given to me in writing. On returning to Australia, I had to see a psychiatrist to discuss my traumatic ordeal, despite the fact that I go to Thailand at least twice a year and all other visits have been perfect and peaceful. I love Thailand, and will return, but the treatment by your staff was not at all in line with hospitality or your mission.

Posted by , from Australia on 22 Dec. 2017

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5 out of 5

Excellent service!

I had a great stay At Patong, the staff were really helpful especially Belle who helped me sort out tickets and the like. The room was very clean and the location is great plenty of eating options night market just outside. Will definitely return!

Posted by , from Melbourne on 24 Aug. 2017

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5 out of 5

great hotel, nice staff, close to everything

This hotel was excellent for my 10 day holiday. The staff were friendly and helpful, and always smiling. Rooftop pool was so good on hot days. If you want a Hotel that is close to everything then this is the one - night food markets, shopping centre, beach, nightlife, boxing all in walking distance. I will stay there again when I go back. Great value for money.

Posted by , from Newcastle, Australia on 25 Jun. 2017

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Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. An outdoor pool, a terrace, and a complimentary children's club are also featured at the family-friendly At Patong Hotel. The hotel can provide concierge services and limo/town car service. Limited free parking is available on a first-come, first-served basis. You'll have access to the outdoor pool and health club at a partner property. Smoking is allowed in designated areas at this 4-star Patong hotel.

  • 1 building
  • 83 guestrooms or units
  • 8 levels
  • Built in 2016
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Computer for guest use
  • Newspapers for purchase
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Children's club (free)
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • In-room childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking , Parking (limited spaces) , Free parking nearby


  • Airport: Phuket Intl. Airport (HKT) (40.3 km / 25 mi)
  • Property shuttles: Airport shuttle, cruise terminal shuttle, ferry terminal shuttle, beach shuttle, theme park shuttle, and shopping center shuttle
  • Parking: Free self parking

Room Amenities

At Patong Hotel offers 83 air-conditioned accommodations with minibars and safes. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature premium bedding. A pillow menu is available. 32-inch LED televisions come with cable channels and first-run movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers with hydromassage showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony
  • Sitting area
  • Pillowtop beds
  • Minibar
  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • First-run movies
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Bathtub or shower
  • Hydromassage showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10:30 AM.

Main restaurant - This restaurant specializes in Thai cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Room service (during limited hours) is available.

Hotel Policies


  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 15
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 1000.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed


Charges for extra guests may apply and vary according to property policy.

A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks, will be available to guests.Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

  • Cash Deposit Required
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Guests are provided with free hand sanitiser
  • Property confirms they are implementing enhanced cleaning measures
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Property confirms they are implementing guest safety measures


Guests will be asked to pay the following charges at the property:

  • Cash deposit: THB 1000.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: THB 200 for adults and THB 100 for children (approximately)
  • Airport shuttle fee: THB 1000 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: THB 1000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Patong Hotel
  • At Patong Hotel Hotel
  • At Patong Hotel Patong
  • At Patong Hotel Hotel Patong

You should know

  • At Patong Hotel offers transfers from the cruise terminal, ferry terminal, and airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.