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5.0 out of 5

"Nice hotel, close to the beach (about 1km walk) Looks to have been renovated outside recently, rooms need some attention, bathrooms have stains from ... " More

By a verified traveller on Mon 15 Jan 2018

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Hotel Description

A family-friendly stay in Phu Quoc awaits you at Camellia Resort & Spa. You'll be 0.7 km (0.4 mi) from Ong Lang Beach and 9.8 km (6.1 mi) from Phu Quoc Night Market. Highlights at this beach hotel include 2 outdoor swimming pools, a restaurant, and a free area shuttle.

You can enjoy TVs with satellite channels, and all 38 rooms feature free WiFi, balconies, and in-room childcare. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and room service. Nice touches include slippers and free toiletries. Free bottled water, hair dryers, and phones are also available.

The restaurant, Camellia Restaurant, serves local and international cuisine and is open for breakfast, lunch, and dinner. The hotel's own poolside bar and bar/lounge are nice places to enjoy a drink. Enjoy the kids' swimming pool along with access to free bike rentals and a playground. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and spa services. There's also the convenience of free airport pick-up service.

Attractions within a 30-minute drive of this 3.5-star Phu Quoc hotel include Vinpearl Land Phu Quoc and Phu Quoc National Park.

Superior Double Room, 1 King Bed, Pool View

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$35* Per night/room 9 Mar. - 10 Mar.

Family Suite, 2 Queen Beds, Pool View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Double Room, Pool View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Connecting Room

Bed Count 2 King Beds Maximum Occupancy 4 Max

Camellia Resort & Spa ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Camellia Resort & Spa

Everyone (1)
5 out of 5

Hotel close to the beach

Nice hotel, close to the beach (about 1km walk) Looks to have been renovated outside recently, rooms need some attention, bathrooms have stains from the water. One room had mould stains on the roof and a really loud fridge and air conditioner rattled all night. Beds are very firm! The staff are the biggest asset to this company as everyone was so pleasant and understanding! Stopped at nothing to make sure our stay was as nice as it could be. I would recommend this hotel as a place for couples or families alike, the restaurant was amazing!

Posted by on 15 Jan. 2018

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Comment from Hotel Management

18 Jan. 2018 by Jackie Tran

Thank for your stay and your reservation at Camellia Resort & Spa. We will try more and more for our services. We had check our water. Now it is very good. So we hope we can make more happiness for our customers. Best Regards

About the Camellia Resort & Spa

Location Ong Lang, Phu Quoc, Kien Giang 920000

Property Features

As a guest of Camellia Resort & Spa, you'll find 2 outdoor swimming pools, a children's pool, and complimentary bicycles. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. You'll find a business center on site. Spa services, a terrace, and tour/ticket assistance are also featured at the family-friendly Camellia Resort & Spa. A shuttle from the airport to the hotel (available 24 hours) and an area shuttle are free. A complete renovation of Camellia Resort & Spa was completed in July 2017. This 3.5-star Phu Quoc hotel is smoke free.

  • 38 guestrooms or units
  • 2 levels
  • 9 buildings
  • Built in 2016
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Phu Quoc (PQC-Phu Quoc Intl.) (19.7 km / 12.3 mi)
  • Property shuttles: Free airport pick-up and area shuttle; airport shuttle

Room Amenities

Camellia Resort & Spa offers 38 air-conditioned accommodations with minibars and complimentary bottled water. Rooms open to balconies. Satellite television is provided. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Private balcony
  • Minibar
  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Refrigerator
  • Shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Camellia Restaurant - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Room service (during limited hours) is available.

Spa Services

  • Massages
  • Deep tissue massage

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 15

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 300000.0 per night.
  • Cribs (infant beds) are available for VND 100000.0 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts credit cards and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 48 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 280000 per room (one-way)
  • Crib (infant bed) fee: VND 100000.0 per stay
  • Rollaway bed fee: VND 300000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hosana Resort Phu Quoc
  • Hosana Resort
  • Hosana Phu Quoc
  • Hosana Resort Spa
  • Camellia Resort Phu Quoc
  • Camellia Resort
  • Camellia Phu Quoc
  • Camellia Resort & Spa Hotel
  • Camellia Resort & Spa Phu Quoc
  • Camellia Resort & Spa Hotel Phu Quoc

You should know

  • Camellia Resort & Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.