The Constance, The Whitlock, & The Dewey By The Lenox Collection

3.5 star property
Hotel with free breakfast, near Tanglewood Music Center
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for The Constance, The Whitlock, & The Dewey By The Lenox Collection

Free WiFi, bed sheets
Front of property
Suite, 1 King Bed with Sofa bed (Dewey Carriage House Inn)
TV
Shower, designer toiletries, hair dryer, towels

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast included
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
11 Old Stockbridge Road, Lenox, MA, 01240-1717
  • Lenox Library
    2 min walk
  • The Bookstore
    4 min walk
  • Ventfort Hall Mansion and Gilded Age Museum
    8 min walk
  • Pittsfield, MA (PSF-Pittsfield Municipal)
    12 min drive

Room options

Deluxe Room, 1 King Bed (Whitlock Inn)

Highlights

Air conditioning
TV
Separate bedroom
Hairdryer
Designer toiletries
Private bathroom
Free bottled water
Cable channels
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Dewey Inn)

Highlights

Air conditioning
TV
Separate bedroom
Hairdryer
Designer toiletries
Private bathroom
Free bottled water
Cable channels
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed (Dewey Inn)

Highlights

Air conditioning
TV
Separate bedroom
Hairdryer
Designer toiletries
Private bathroom
Free bottled water
Cable channels
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

Double Room, 2 Double Beds (Whitlock Inn)

Highlights

Air conditioning
TV
Separate bedroom
Hairdryer
Designer toiletries
Private bathroom
Free bottled water
Cable channels
  • Sleeps 4
  • 2 Double Beds

Standard Room,1 Queen Bed(Constance Inn)

Highlights

Air conditioning
TV
Separate bedroom
Hairdryer
Designer toiletries
Private bathroom
Free bottled water
Cable channels
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed (Dewey Inn)

Highlights

Air conditioning
TV
Separate bedroom
Hairdryer
Designer toiletries
Private bathroom
Free bottled water
Cable channels
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 Queen Bed (Dewey Inn)

Highlights

Air conditioning
TV
Separate bedroom
Hairdryer
Designer toiletries
Private bathroom
Free bottled water
Cable channels
  • Sleeps 3
  • 1 Queen Bed

Room, 1 King Bed (Whitlock Inn)

Highlights

Air conditioning
TV
Separate bedroom
Hairdryer
Designer toiletries
Private bathroom
Free bottled water
Cable channels
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds (Whitlock Inn)

Highlights

Air conditioning
TV
Separate bedroom
Hairdryer
Designer toiletries
Private bathroom
Free bottled water
Cable channels
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed (Whitlock Inn)

Highlights

Air conditioning
TV
Separate bedroom
Hairdryer
Designer toiletries
Private bathroom
Free bottled water
Cable channels
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed (Whitlock Inn)

Highlights

Air conditioning
TV
Separate bedroom
Hairdryer
Designer toiletries
Private bathroom
Free bottled water
Cable channels
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King bed (Constance Inn)

Highlights

Air conditioning
TV
Separate bedroom
Hairdryer
Designer toiletries
Private bathroom
Free bottled water
Cable channels
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed (Constance Inn)

Highlights

Air conditioning
TV
Separate bedroom
Hairdryer
Designer toiletries
Private bathroom
Free bottled water
Cable channels
  • Sleeps 2
  • 1 Queen Bed

Standard Room,1 King Bed (Constance Inn)

Highlights

Air conditioning
TV
Separate bedroom
Hairdryer
Designer toiletries
Private bathroom
Free bottled water
Cable channels
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed (Whitlock Cozy Queen)

Highlights

Air conditioning
TV
Separate bedroom
Hairdryer
Designer toiletries
Private bathroom
Free bottled water
Cable channels
  • Sleeps 2
  • 1 Queen Bed

Deluxe Suite, 1 King Bed with Sofa bed (Whitlock Inn)

Highlights

Air conditioning
TV
Separate bedroom
Hairdryer
Designer toiletries
Private bathroom
Free bottled water
Cable channels
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 Queen Bed (Dewey Carriage House)

Highlights

Air conditioning
TV
Hairdryer
Designer toiletries
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed with Sofa bed (Dewey Carriage House Inn)

Highlights

Air conditioning
TV
Separate bedroom
Hairdryer
Designer toiletries
Private bathroom
Free bottled water
Cable channels
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Queen Beds (Constance Inn)

Highlights

Air conditioning
TV
Separate bedroom
Hairdryer
Designer toiletries
Private bathroom
Free bottled water
Cable channels
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed (Constance Cozy Queen)

Highlights

Air conditioning
TV
Separate bedroom
Hairdryer
Designer toiletries
Private bathroom
Free bottled water
Cable channels
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed (Whitlock Inn)

Highlights

Air conditioning
TV
Separate bedroom
Hairdryer
Designer toiletries
Private bathroom
Free bottled water
Cable channels
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 Queen Bed (Constance Inn)

Highlights

Air conditioning
TV
Separate bedroom
Hairdryer
Designer toiletries
Private bathroom
Free bottled water
Cable channels
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Lenox

The Constance, The Whitlock, & The Dewey By The Lenox Collection places you steps from Lenox Library and within a short 5-minute stroll of The Bookstore. Highlights at this hotel include free continental breakfast and free self-parking. .Enjoy the gym along with access to aerobics classes and yoga classes. Additionally, you'll find free Wi-Fi in public areas and coffee/tea in a common area. Each morning free breakfast is served. .Near this 3.5-property class Lenox hotel, you'll find Tanglewood Music Center.

What's nearby

  • Lenox Library - 2 min walk
  • Ventfort Hall Mansion and Gilded Age Museum - 8 min walk
  • Shakespeare and Company - 11 min walk
  • Tanglewood Music Center - 2 min drive
  • The Mount - 3 min drive

Getting around

  • Pittsfield Intermodal Transportation Center - 13 min drive
  • Pittsfield, MA (PSF-Pittsfield Municipal) - 12 min drive

Restaurants

  • ‪Burger King - ‬6 min drive
  • ‪Antimony Brewing - Craft Brewery & Kitchen - ‬3 min drive
  • ‪The Locker Room - ‬7 min drive
  • ‪Arizona Pizza Co. - ‬5 min drive
  • ‪Joe's Diner - ‬7 min drive

About this property

The Constance, The Whitlock, & The Dewey By The Lenox Collection

Hotel with free breakfast, near Tanglewood Music Center
Free breakfast is available daily. WiFi is free in public spaces. A fitness centre, a library, and coffee/tea in common area are also featured at The Constance, The Whitlock, & The Dewey By The Lenox Collection. The hotel can provide concierge services and wedding services. Self parking is free.

This 3.5-star Lenox hotel is smoke free.

  • 66 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Coffee in lobby
  • Front desk (limited hours)
  • Express check-out
  • Concierge
  • Wedding services available
  • Library
  • No smoking on site
The Constance, The Whitlock, & The Dewey By The Lenox Collection offers 66 air-conditioned accommodations with complimentary bottles of water and designer toiletries. Televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Lenox hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas

Conveniences

  • Limited-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Accessibility

  • No lift
  • Thin carpet in room

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0005001520
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The tax ID number is C0005001520. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Property is also known as

Rookwood Inn
Rookwood Inn Lenox
Rookwood Lenox
Rookwood Inn
The Constance
The Lenox Collection
The Constance The Whitlock The Dewey By The Lenox Collection

Frequently asked questions

What is the cancellation policy at The Constance, The Whitlock, & The Dewey By The Lenox Collection?

The Constance, The Whitlock, & The Dewey By The Lenox Collection offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Constance, The Whitlock, & The Dewey By The Lenox Collection?

As of 31 Oct 2024, prices found for a 1-night stay for 2 adults at The Constance, The Whitlock, & The Dewey By The Lenox Collection on 6 Nov 2024 start from AU$165.85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Constance, The Whitlock, & The Dewey By The Lenox Collection?

Yep, The Constance, The Whitlock, & The Dewey By The Lenox Collection has a free self car park.

Are there any beaches close to The Constance, The Whitlock, & The Dewey By The Lenox Collection?

The closest beach to The Constance, The Whitlock, & The Dewey By The Lenox Collection is Iroquis Waterfront (18.5 km).

Does The Constance, The Whitlock, & The Dewey By The Lenox Collection serve breakfast?

Yeah, our travelers love the free continental breakfast here! Served daily between 7:00 AM and 9:00 AM, this is the spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at The Constance, The Whitlock, & The Dewey By The Lenox Collection?

No, The Constance, The Whitlock, & The Dewey By The Lenox Collection does not offer an airport shuttle service.

What time are check-in & check-out at The Constance, The Whitlock, & The Dewey By The Lenox Collection?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at The Constance, The Whitlock, & The Dewey By The Lenox Collection?

No, pets are not allowed.

The Constance, The Whitlock, & The Dewey By The Lenox Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 205 out of 393 reviews" "
Rating 8 - Good. 106 out of 393 reviews" "
Rating 6 - Okay. 51 out of 393 reviews" "
Rating 4 - Poor. 21 out of 393 reviews" "
Rating 2 - Terrible. 10 out of 393 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Elizabeth

Liked: Staff & service
Disliked: Property conditions & facilities
Could use some attention
Okay hotel. Could use some new carpet.
Stayed 1 night in Jul 2024

8/10 Good

Denise

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
a very interesting property with lots of history. our room was small but comfortable. hotel staff were pleasant. outdoor space was nice but not terribly comfortable.
Stayed 4 nights in Jul 2024

10/10 Excellent

Lucinda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Lenox location
Very friendly staff. Great location!Comfortable room!
Stayed 2 nights in Jul 2024

6/10 Okay

PATRICIA

Liked: Cleanliness, property conditions & facilities, room comfort
Whitlock stay in Lenox
The location and parking in Lenox was perfect It is a very old building so be prepared to carry luggage up the narrow stairs. Although they have tried updating rooms you know you are in, again, a very old place with slanting floors and tiny bathroom. There was alot of seating inside rhe very dark house and the glass enclosed porch, but did not help the cheap paltry offerings for breakfast. It was really awful, including the almond milk that had turned sour….not worth the money .
Stayed 1 night in Jul 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
As others have said, checkin is in a different building. It’s a very convenient location.
Stayed 1 night in Jul 2024

6/10 Okay

George

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The Lenox Group is the type of company that gives the B&B industry a bad name. A deluxe room with one chair, no table, no glasses or even paper cups and a grim overall feel. We have probably had more skimpy continental breakfast but I can't remember when. Lenox is a cute little town, I would select any of the legitimate B&B's on my next visit.
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was very good except the room had no hangers and none were available. Given the cost of the room you would think they could afford hangers for your clothes . The staff was 👍. Food was very good. They do need to try and have their bar open on weekends.
Stayed 2 nights in Jul 2024

4/10 Poor

Verified traveller

Disappointed
Check in was easy, but that's about it. The room was on the 3rd floor walk up, which we were not informed in advance. The room very was very small and included the bare minimum-A bed, 2 night tables and a tv. For what we paid, I would have at least expected a couple bottles of water or a welcome packet. Nada. We stayed at the inn next door (not in The Lenox Collection) the night before and it seemed luxurious in comparison. Would have rather stayed there but they were full.
Stayed 1 night in Jul 2024

6/10 Okay

Georgia

Stayed 2 nights in Jul 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Debra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Constance Inn on a hot Tuesday night after going to a concert at Tanglewood. The room had great air conditioning, which was the most important thing that night! Otherwise, the room was small but nicely decorated and clean, with a very comfortable bed. The TV was, of course, far too difficult to use, but that has been the case in the last three hotels we've stayed at. I guess we're old. The downstairs was charming and a relaxing place to sit and chat with our friends who were also staying there. The continental breakfast was delicious with bagels, muffins, fresh fruit, cereal, and even some gluten free options. The Inn was within easy walking distance of Lenox's great restaurants and town center, but NOT within walking distance of Tanglewood. That's okay as we would rather walk to the restaurants. Finally, we had selected the Inn for its relatively low price. It was not a luxury resort with a gourmet breakfast, but we were extremely satisfied and will be returning.
Stayed 1 night in Jul 2024

8/10 Good

Jeanne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Jul 2024

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and Convenient Old House Charm
The hotel is a converted old house but the room I was in had excellent climate control. Because it is an old house the floors creak and the doors to each room slam so the movements of other guests could be heard. Overall it was very comfortable. Plenty of porches and the location was very close to the center of Lenox - convenient to shops and restaurants. If you enjoy walking, it is also a 30-minute walk to Tanglewood. Great place!
Stayed 2 nights in Jul 2024

8/10 Good

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Jul 2024

8/10 Good

Pamela

The staff did not give me information about the breakfast when i came in. I had another issue that i went to the desk about and then he gave me the sheet. There was hair in the shower from another guest. It takes way to long for the water to get hot, and wastes a lot of water in the process. Whomever inspected the room failed to plug the TV cord into the TV which necssitated the clerk to come and fix it.
Stayed 1 night in Jul 2024

6/10 Okay

Pamela

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Phyllis, livingston

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

4/10 Poor

Donna

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
We’ve stayed at many beds & breakfasts. This was the worst: 1. We had to drive to separate locations to finally check in. It took us 1/2 hour for them to figure out which room was our’s. 2. When we had to ask for a bar of soap, they told us there were bottles in the shower. Sorry, after I use the facilities, I don’t want to climb into the shower to wash my hands. They did end up giving us a bar. 3. Nobody made up our room for 2 days. When asked about this, they told us that we had to ask for that. When we’re paying over $300 a night, we shouldn’t have to ask for our bed to be made. 4. When advertised as a B&B, more should be served than muffins & coffee. 5. Toilet seat was broken. We had a wonderful time in Lenox & Tanglewood, however, the accommodations were substandard. This is the only negative review I have ever given.
Stayed 2 nights in Jul 2024

10/10 Excellent

Erika

Stayed 1 night in Jul 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful place, perfectly located in the Berkshires. A gem
Stayed 1 night in Jul 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and convenient location with lots of local attractions.
Stayed 4 nights in Jul 2024

6/10 Okay

Ethan, Miami

Liked: Cleanliness, staff & service
Excellent location, property with character and personality. Furnishings a bit dated. Faint whiff of cigarette smell in our room.
Stayed 1 night in Jul 2024