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4.0 out of 5

"Such a beautiful special place ❤ " More

By a verified traveller on Wed 26 May 2021

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Hotel Description

At Heart & Soul Retreats you'll be in the region of Qudos Bank Arena and SEA LIFE Sydney Aquarium. Highlights at this B&B include free buffet breakfast and free self parking.

All 16 individually decorated rooms feature free WiFi and portable fans. Housekeeping is available on request.

This smoke-free bed & breakfast offers free WiFi in public areas, a garden, and a picnic area. Added amenities include coffee/tea in a common area. Each morning free breakfast is served.

Sights in the region of this 3-star Otford B&B include Sydney Tower and Circular Quay.

Twin Room, Multiple Beds

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 2 Max
AU$204* Per night/room 3 Aug. - 4 Aug.

Queen Ensuite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Heart & Soul Retreats ratings based on 4 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Heart & Soul Retreats

Everyone (2) Couples (1) Family (1)
5 out of 5
Such a beautiful special place ❤

Posted by on 26 May 2021

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Comment from Hotel Management

3 Jun. 2021 by H&S Volunteer

Thank you <3 It's also the people who make the place so special. Thanks for visiting us and hope to see you again!

5 out of 5
The calmness of the property

Posted by on 10 May 2021

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Comment from Hotel Management

3 Jun. 2021 by H&S Volunteer

Thank you for sharing your good experience. We are here whenever you need a calming break!

1 out of 5
It was very run down couldn’t drink the water in the room we left within an hour we didn’t stay the night it was a waste of $224.00 it does not look like that on the website very disappointing would never recommend it anyone

Posted by , from Orange on 14 Dec. 2020

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Comment from Hotel Management

18 Dec. 2020 by Heart & Soul Retreats

Hi Judy, Thank you for taking the team to leave your feedback. We are sorry to hear that you've had a disappointing experience. Our retreat is located within an old building that has been around for upwards of 15 years and taken many forms hosting camps and being a residence for nuns for a large period of time prior to becoming the retreat it is today. We are constantly renovating and updating the property. The water we use in the bathrooms are from the local creek but we do have designated drinking stations with filtered rain water around the main building and in some of the ensuite rooms. If you had let us known about your dissatisfaction whilst you were here we could have tried to accommodate your needs and perhaps moved you to a different room. We hope you decide to return again in the future. Wishing you a beautiful day! Love and Light, Heart and Soul Retreats

5 out of 5
The food was delicious and yoga teachers were excellent

Posted by , from Sydney on 4 Dec. 2020

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Comment from Hotel Management

4 Dec. 2020 by Heart & Soul Retreats

Thank you for your lovely review. We appreciate your feedback. Love and Light!

Property Features

Free breakfast is served daily. WiFi is free in public spaces. Heart & Soul Retreats also features a garden, a picnic area, and coffee/tea in a common area. Free self parking is available. This 3-star Wollongong bed & breakfast is smoke free.

  • 16 guestrooms or units
  • Buffet breakfast (free)
  • Coffee in lobby
  • Front desk (limited hours)
  • Garden
  • Outdoor picnic space
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Sydney Otford Station (0.1 km / 0.1 mi)
  • Parking: Free self parking

Room Amenities

Heart & Soul Retreats offers 16 accommodations with portable fans. Each accommodation is individually furnished and decorated. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads. Housekeeping is provided on request.

  • Shower
  • Rainfall showerhead
  • Housekeeping (on request)
  • Heating
  • Portable fan
  • Unique furnishings
  • Unique decor

Food & Drink

Guests are served free buffet breakfast daily from 8:00 AM to 9:00 AM.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 4:00 PM

Special check-in instructions:

The front desk is open daily from 9:00 AM - 4:00 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 9:00 AM - 4:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 4:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets and service animals are not allowed at Heart & Soul Retreats

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-out is available. Enhanced food service safety measures are in place. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

  • No lifts
  • Service animals not allowed
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Hotel Names

  • Heart & Soul Retreats Otford
  • Heart & Soul Retreats Bed & breakfast
  • Heart & Soul Retreats Bed & breakfast Otford

You should know

  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.