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Surestay Plus Ht By BW Portland Route 52 West

2.5 star property
Hotel in Portland with free breakfast and fitness centre

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Photo gallery for Surestay Plus Ht By BW Portland Route 52 West

Desk, iron/ironing board, free WiFi
Pool
Exterior
View from property
View from property
Reviews
8.0

Very good

Popular amenities

  • Pool
    PoolPool
  • Breakfast included
    Breakfast includedBreakfast included
  • Gym
    GymGym
  • Parking included
    Parking includedParking included
  • Laundry
    LaundryLaundry
  • Air conditioning
    Air conditioningAir conditioning

Explore the area

Map
9239 Highway 52, Portland, TN, 37148
  • Popular LocationSumner Crest WInery3 min walk
  • Popular LocationKentucky Downs6 min drive
  • Popular LocationGrand Ole Opry38 min drive
  • AirportNashville, TN (BNA-Nashville Intl.)42 min drive

Room options

Similar properties

Exterior
SureStay Plus Hotel By Best Western Portland Route 52 West
Pool
Breakfast included
Parking included
Free WiFi
3.6 out of 5, Good, (183)
The price is AU$171
for 1 night
includes taxes & fees
5 July - 6 July
SureStay Plus Hotel By Best Western Portland Route 52 West

About the area

Portland

At Surestay Plus Ht By BW Portland Route 52 West, you'll be 0.3 km (0.2 mi) from Sumner Crest WInery and 7.4 km (4.6 mi) from Kentucky Downs. Highlights at this hotel include a complimentary breakfast, a restaurant and free self-parking. .The family restaurant, Brewsters Bar and Grill, serves American cuisine and is open for dinner. Additionally, you'll find a gym and laundry facilities. There's also the convenience of limited parking. .Sights within a 15-minute drive of this Portland hotel include Simpson County Archives and Museum and Kenny Perry's Country Creek Golf Course.

What's nearby

  • Sumner Crest WInery - 3 min walk
  • Kentucky Downs - 6 min drive
  • Kenny Perry's Country Creek Golf Course - 13 min drive
  • Nissan Stadium - 34 min drive
  • Grand Ole Opry - 38 min drive

Getting around

  • Nashville International Airport (BNA) - 43 min drive

Restaurants

  • ‪Portland Pizza & Pub - ‬8 min drive
  • ‪Burger King - ‬7 min drive
  • ‪Sonic Drive-In - ‬8 min drive
  • ‪McDonald's - ‬7 min drive
  • ‪McDonald's - ‬8 min drive

About this property

Surestay Plus Ht By BW Portland Route 52 West

Hotel in Portland with free breakfast and fitness centre
There's a restaurant on site. Free breakfast is available daily. You'll find a business centre on site. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Surestay Plus Ht By BW Portland Route 52 West. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Portland hotel.

  • 60 guestrooms or units
  • 3 levels
  • Built in 2009
  • Continental breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • Smoking in designated areas
  • Dining venue
Surestay Plus Ht By BW Portland Route 52 West offers 60 air-conditioned accommodations with coffee/tea makers and a hairdryer. 32-inch flat-screen televisions come with premium satellite channels. Full-sized fridge/freezers and microwaves are provided. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • A restaurant

Restaurants on site

  • Brewsters Bar and Grill

Things to do

  • Gym
  • Pool

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Outdoors

  • Outdoor entertainment area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Built in 2009
  • Communal living room
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Microwave

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Suites Hotel Portland
Comfort Suites Portland
Portland Comfort Suites
Comfort Suites Portland Hotel Orlinda
Comfort Suites Portland Orlinda

Frequently asked questions

Is parking available at Surestay Plus Ht By BW Portland Route 52 West?

Yep, Surestay Plus Ht By BW Portland Route 52 West has a free self car park. Onsite parking is limited.

Does Surestay Plus Ht By BW Portland Route 52 West have a pool?

Surestay Plus Ht By BW Portland Route 52 West has a pool.

Does Surestay Plus Ht By BW Portland Route 52 West serve breakfast?

You bet, free continental breakfast is offered weekdays from 6:00 AM to 9:00 AM and weekends between 6:00 AM and 10:00 AM.

Is there a free airport shuttle available at Surestay Plus Ht By BW Portland Route 52 West?

No, Surestay Plus Ht By BW Portland Route 52 West does not offer an airport shuttle service.

Is there a bar or restaurant at Surestay Plus Ht By BW Portland Route 52 West?

Yep, you can grab a meal at Surestay Plus Ht By BW Portland Route 52 West's onsite restaurant that serves American cuisine.

What time are check-in & check-out at Surestay Plus Ht By BW Portland Route 52 West?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Surestay Plus Ht By BW Portland Route 52 West?

No, only service animals are allowed.

Surestay Plus Ht By BW Portland Route 52 West Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 106 out of 239 reviews" "
Rating 8 - Good. 75 out of 239 reviews" "
Rating 6 - Okay. 32 out of 239 reviews" "
Rating 4 - Poor. 13 out of 239 reviews" "
Rating 2 - Terrible. 13 out of 239 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Stayed 2 nights in Mar 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
don't stay there
Stayed 1 night in Feb 2021

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Nope not at all
The stay would have been better and I wouldn’t have checked out the same night if the hallway hadn’t been exposed unfinished drywall, the bathroom mirror was cracked, dirty towels, barely hot water too. My room was apparently next to a loud couple and over the bar so I got to hear arguing from the room next door and a bunch of drunks yelling in and outside. I won’t stay again.
Stayed 1 night in Feb 2021

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice stay. There was an issue with the reservation and the room that I wanted was overbooked. But I only gave them a 24 hour notice so it wasn’t a big deal. They had another room available and agreed to refund my money from my first reservation. The staff was friendly and helpful.
Stayed 1 night in Jan 2021

4/10 Poor

Danny

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Had to change rooms 3 times and discount next door was no good
Stayed 1 night in Jan 2021

4/10 Poor

Peg, Illinois

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room was disgusting! Stains on the walls, stains on the bed skirt, black spots in the tub, hair in the tub. I appreciate the guy at the front desk getting as a couple beers after a twelve hour drive, that’s the only good thing I could say. No one on the staff wore masks. Obviously they weren’t doing extra cleaning for guests safety. Coffee was bad. Stay somewhere else.
Stayed 3 nights in Nov 2020

8/10 Good

Rebecca

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

10/10 Excellent

Rae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Very happy with our stay. The room was clean, no leaks in the bathroom, fridge was cool. We had to get help with the TV and the clerk was upstairs really quick. Also had problems with room keys, those were solved quickly. Breakfast was nice. Only complaint in our two queen beds room. One of the beds had a sink hole in the mattress lol. The hotel was very nice.
Stayed 2 nights in Sep 2020

4/10 Poor

Heather, Sevierville, Tn

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The air conditioner doesn't allow you to set it cool enough to make the room comfortable. I've stayed here twice and both rooms were like this. The TV in the roos are a small 32 in TV which is way to small for the room size. House keeping tried to come in my room while knocking instead of giving me time to respond . The pool is closed due to covid-19. I've been to several hotels pools all open. This is a sorry excuse to not have the pool open. It was very clean, no bed bugs, bathroom was very clean but the toilet leaked water onto the floor. I may stay here again because on it being close to the family I was visiting but I will be asking to see the room before I book my next stay here. There's a restaurant bar below the hotel that is really nice and food is excellent.
Stayed 1 night in Aug 2020