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4.4 out of 5

"I can't wait to come back. Super close to town, a great breachie vibe to the layout, very comfortable and great value. " More

By a verified traveller on Tue 19 May 2020

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Hotel Description

At Terrace Lofts Apartments you'll be within a 20-minute stroll of Lake Connewarre Wildlife Reserve and Raffs Beach. Highlights at this property include free self parking, a free area shuttle, and in-room kitchens.

Each apartment is individually decorated and features a TV with cable channels, along with a washer/dryer, free WiFi, and a fireplace. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. Nice touches to enhance your stay include a rainfall showerhead and free toiletries, while premium bedding and a down comforter invite a good night's rest. A balcony or patio, a dining area, and a sitting area are also available. Limited housekeeping is available.

This business-friendly apartment building offers free WiFi in public areas, a terrace, and a garden. Other amenities include laundry facilities, barbecue grills, and a picnic area. There's also limited parking, along with the convenience of a free beach shuttle.

With a stay at this 4-star Ocean Grove property, you'll be 8.6 km (5.3 mi) from Adventure Park Geelong.

Family Apartment, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Apartment, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Surf Apartment

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Apartment

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Terrace Lofts Apartments ratings based on 222 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Terrace Lofts Apartments

Everyone (105) Couples (59) Family (54)
5 out of 5
I can't wait to come back. Super close to town, a great breachie vibe to the layout, very comfortable and great value.

Posted by , from Upwey on 19 May 2020

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Comment from Hotel Management

3 Jun. 2020 by Kate, Terrace Lofts OG

Thanks Jeroen for that lovely review, we’re so glad you enjoyed your stay with us in beautiful Ocean Grove. Safe travels, Kate

2 out of 5
Review The apartment itself is pretty great - fantastic location and generally comfortable amenities. Everything is provided (even portacot by request) and there is a supermarket, pharmacy, cafes, newsagents all within a 5 minute walk. It’s clean enough - the linens all felt lovely- but the shower could do with a bit of a scrub and at one point I dropped something under the couch and what was underneath it was scary (old food, small toys etc) Being an open plan loft it is probably best suited to only one couple as every bit of noise (even whispers) transcend the space. The walls adjoining the separate apartments are also quite thin so if you’re a light sleeper be prepared to hear everything (especially the creaks of the bed with every slight movement - could use some wd40!) The car park is convenient being directly in front of the property but off street, however they are tight parks so be prepared to complete a three-point turn (minimum!) to get in if you’ve got a larger car. However the biggest issue we encountered was that when we arrived we noticed that the wifi did not work (including netflix). I know this sounds like very ‘first-world-problem’ and it is, but when it is advertised as being provided and I’m sure it is factored into the cost I expect the service as suggested. So as per the managers suggestion in her response to Nellie’s review in January 2017 where she says that she is “always available via text or phone should [we] require assistance with it” and as pe

Posted by on 17 Jan. 2020

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Comment from Hotel Management

20 Jan. 2020 by Kate, Terrace Lofts OG

Hello Stef thank you for taking the time to review our property. We spoke a few times at length during your stay to try and trouble shoot your issues with the wifi and we used the monitoring reports to explain to you the issue. As discussed we had 14 guests using the wifi and Netflix over the couple of days you stayed with us, all without issue. We dont encourage guests to take the flatscreen TV’s off the wall to gain access to the wireless access point as this may damage our property we prefer to leave it to the professionals if there is a genuine issue with our equipment. It’s always disappointing when a guest uses public reviews to complain but I’m sure future guests can read the previous reviews to put this one into perspective. Safe travels, Kate

5 out of 5

Posted by on 16 Dec. 2019

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Comment from Hotel Management

28 Dec. 2019 by Kate, Terrace Lofts Apartments OG

Thank you

5 out of 5
Excellent In all aspects. Would very much recommend

Posted by on 4 Dec. 2019

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Comment from Hotel Management

12 Dec. 2019 by safe travels, Kate Terrace Lofts

Hello, thanks very much for taking the time to review our apartments. We're so pleased you enjoyed your stay with us in beautiful Ocean Grove.

2 out of 5
Good space, clean beds, nice furniture and has potential but the kitchen and bathroom are run down and need updating. Garden needs maintenance. The whole place needs to be cleaned more thoroughly, surfaces are dusty, grimy and dirty dishes in kitchen cupboards. Lots of cobwebs. I didn’t feel it was clean enough and left a night early, I contacted them and never heard back. Really disappointing.

Posted by on 30 Nov. 2019

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Comment from Hotel Management

30 Nov. 2019 by Kate Terrace Lofts Apartments OG

Hello Dylan thank you for taking the time to review our property. We provide a mobile number to contact us so we can address any issues you may have with your apartment during your stay. It’s very difficult to rectify any issues you raised after you’ve checked out seeking a refund. We are an independent business not part of a large chain and are always disappointed that guests prefer to provide negative feedback via a public forum. We urge prospective guests to read the several hundred positive reviews of our property to gain perspective. Safe travels Kate Terrace Lofts Apartments

5 out of 5
It was very private, clean, walking distance to shops and beach and had a lovely atmosphere! We would definitely love to stay again :)

Posted by on 20 Oct. 2019

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Comment from Hotel Management

25 Nov. 2019 by Terrace Lofts Apartments

Thanks very much for taking the time to review our apartments were so pleased you enjoyed your stay with us in beautiful Ocean Grove. safe travels

5 out of 5
great location only a short stroll to the beach or shops very clean and spacious apartment

Posted by on 21 Sep. 2019

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Comment from Hotel Management

15 Oct. 2019 by Kate Terrace Lofts Apartments

Hello, thank you for taking the time to review our apartments we appreciate it. Safe travels, Kate

5 out of 5
Excellent location and condition. However I've never been fond of using reverse cycle airconditioning for heating. I found the Mitsubishi split system to be noisy. As a lone guest a simple electric heater, eg a an oil heater would have suited me better but I understand that often guests can't be trusted to use such a heater correctly and judicially.

Posted by on 10 Sep. 2019

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Comment from Hotel Management

15 Oct. 2019 by Kate Terrace Lofts Apartments

Hello thank you for taking the time to review our apartments. Yes your correct guest safety is our number one concern and an oil heater wouldn't be considered for our type of accommodation. We do however have the wood fires if you'd rather have a cosy fire. Safe traves, Kate

4 out of 5

Posted by on 16 Jul. 2019

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Comment from Hotel Management

23 Jul. 2019 by Kate, Terrace Lofts

Thank you for taking the time to review our property

4 out of 5

Posted by on 11 Jul. 2019

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Comment from Hotel Management

12 Jul. 2019 by Kate, Terrace Lofts Apartments

Thank you, safe travels

About the Terrace Lofts Apartments

Location 92 The Terrace, Ocean Grove, VIC 3226

Property Features

Terrace Lofts Apartments offers its guests a terrace, barbecue grills, and a garden. WiFi is free in public spaces. The business-friendly Terrace Lofts Apartments also features a picnic area and laundry facilities. Limited free parking is available on a first-come, first-served basis. A complete renovation of Terrace Lofts Apartments was completed in December 2019. This 4-star Ocean Grove apartment is smoke free.

  • 1 floor
  • 4 guestrooms or units
  • 4 buildings
  • Self-service laundry
  • Storage area for luggage
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Free area shuttle
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces) , Free parking nearby

Transport

  • Airport: Tullamarine Airport (MEL) (104.5 km / 64.9 mi)
  • Property shuttles: Free area shuttle and beach shuttle
  • Parking: Free self parking

Room Amenities

Terrace Lofts Apartments offers 4 air-conditioned accommodations with fireplaces and washers/dryers. Rooms open to balconies or patios. These individually decorated and furnished accommodations have separate sitting areas and include desks. Beds feature down comforters and premium bedding. Accommodations at this 4-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. This Ocean Grove apartment provides complimentary wireless Internet access. Televisions come with premium cable channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on a limited basis.

  • In-room kitchen
  • Fireplace
  • Washer and dryer
  • Private balcony or patio
  • Dining room
  • Sitting area
  • Private outdoor space
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Down blanket
  • Shower
  • Rainfall showerhead
  • Cribs (surcharge)
  • Housekeeping (limited)
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (heating)
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 9:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

There is no front desk at this property. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Guests can access their accommodation through a private entrance. For more details, please contact the property using the information on the booking confirmation.

Please provide a mobile contact number so we can text key safe code and wifi codes.

This property does not have a front desk. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Guests can access their accommodation through a private entrance. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 10.00 per stay.

Pet Policy

  • Pets and service animals are not allowed at Terrace Lofts Apartments

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Private entrance
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Guests will receive an email with special check-in instructions
  • No lifts
  • Service animals not allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 10.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Terrace Lofts Apartments Apartment Ocean Grove
  • Terrace Lofts Apartments Ocean Grove
  • Terrace Lofts Apartments
  • Terrace Lofts Apartments Apartment
  • Terrace Lofts Apartments Ocean Grove
  • Terrace Lofts Apartments Apartment Ocean Grove

You should know

  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.