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3.7 out of 5

"I like everything about the property, staff, pool and room. Stayed 11 nights and enjoyed everything " More

By a verified traveller on Sun 23 Feb 2020

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Hotel Description

A luxury stay in Nusa Dua awaits you at The Wangsa Benoa. Within a 5-minute stroll you'll find Tanjung Benoa Beach and Moon Cot Sari Turtle Farm within a 30-minute walk. Highlights at this boutique property include in-room spa tubs, free WiFi, and balconies.

You can enjoy LCD TVs with cable channels, and all 20 villas feature sitting areas, private yards, and DVD players. In-room dining is easy with amenities like refrigerators and room service. Nice touches to enhance your stay include slippers and free toiletries. Separate bathtubs and showers, coffee/tea makers, and free bottled water are also available.

At the property's own poolside bar, you can stop for a drink. Enjoy the outdoor swimming pool, kids' swimming pool, and pool loungers. Added amenities include free WiFi in public areas, spa services, and laundry facilities. Continental breakfast is available daily between 7 AM and 10:00 AM. There's also free valet parking, along with the convenience of an airport shuttle.

With a stay at this 4.5-star Nusa Dua property, you'll be 3.1 km (1.9 mi) from Bali Collection Shopping Centre and 3.4 km (2.1 mi) from Nusa Dua Beach.

Villa, 1 Bedroom

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Villa with 3 Bedrooms

Bed Count 3 King Beds Maximum Occupancy 6 Max

Deluxe Condo

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Villa, 2 Bedrooms

Bed Count 2 Full Beds Maximum Occupancy 5 Max

The Wangsa Benoa ratings based on 10 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for The Wangsa Benoa

Everyone (7) Couples (1)
5 out of 5
I like everything about the property, staff, pool and room. Stayed 11 nights and enjoyed everything

Posted by , from South Australia country on 23 Feb. 2020

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2 out of 5
Poor service no cups tea coffee in room shower drain blocked no room service generally unclean you have to carry your own bags down a lane from reception

Posted by on 25 Aug. 2019

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Comment from Hotel Management

12 Sep. 2019 by Ranny

Warmest Greeting from The Wangsa Hotel & Villas, We are extremely concerned to note your dissatisfaction above. We apologize for the inconvenience that this may have caused to you. The hotel is actively working to improve service levels and your feedback has proved to be invaluable. Thank you for staying with us Regards

4 out of 5

Posted by on 3 Jan. 2019

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2 out of 5

Ok, beach just across the road needs an upgrade!

Pros: Friendly staff, large rooms, private setting.
Cons: Cleanliness.Driveway in bad condition requires an upgrade. Requires a proper reception area at the front as it is very hard to find.
Location: Location is quiet but not to far from the main drag of Kuta 20mins drive. Nusa Dua beach just across the road. Plenty of good restaurants and markets.
When you book in just make sure you get what you asked for! This place has villas and private delux condo's, we booked the condo but on arrival was given a villa! I had to complain and show them my booking which took 2hrs for the managment to put it right! In it's day this place would of been of a high standard, but sadly it was not on my list as a 4.5 star as it was rated? I had to ask repeatedly for the cleaners to clean the condo. I found black mould in kitchen cupboards, due to seals on plumbing that needed replacing. The shower head squirted everywhere due to a good clean it was put right.The lounge was stained from an aircon that constantly dripped onto the seating leaving a large damp smelling water stain.Ants everywhere especially in the kitchen. Windows filthy, tv,dvd not working but got fixed after i complained! Spa jets not working, again fixed and worked for one day then stopped again! After more complaints most things repaired and put right. Breakfast was good had room service as no dinning area/ buffet as was shown on pictures we viewed. Choice of American,Continental and Balanese breakfast.Tea, coffee, creamer, sugar and water available per day. Had our own private pool, spa and garden area. A very large condo with two extra large bedrooms one up one down, two large bathrooms with shower and bath. Two seperate toilets. Large dinning and lounge room. Outside shower not working. Driveway to this place in poor condition, no reception area just a dirty gate house.

Posted by , from WA on 6 Sep. 2015

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4 out of 5

Brand new. Clean, tidy.

Pros: Large room, clean, big comfortable king size bed.
Cons: Appearance is a bit deceptive while finishing off the courtyard and pool area, but the rooms are good.
Location: Excellent location opposite Conrad Hotel. Plenty of shops to visit on the street.
Doesnt have the damp & mouldy smell of older hotels in Bali. Staff were always obliging and helpfull. Still under construction, but at the price it is a bargain.

Posted by , from Perth on 1 Jul. 2015

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3 out of 5

Cheap new hotel room but resort not finished

The Wangsa is brand new and they have only built the condo rooms and villas. The pool, resturant and everything else is still in early days of construction. Great if you are after just a cheap lovely hotel room with no extra facilities. Off the street so nice and quiet too.

Posted by , from Port Lincoln, South Australia on 20 Apr. 2015

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5 out of 5
Pros: Location and the size of the Villa and Pool
Cons: Nothing
Location: Just right
Facilities: Above average; Value: Affordable; Service: Outstanding; Cleanliness: Pleasant; Close to excellent local restaurants and 24 hour convenience stores

Posted by , from Australia - VIC - Melbourne on 21 Apr. 2014

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4 out of 5
Pros: Privacy
Location: Central
Facilities: Top of the line; Value: Average price; Service: Polite; Cleanliness: Spotless;

Posted by on 8 Oct. 2012

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4 out of 5
Location: Tranquil
Facilities: Outstanding, very private; Value: Could be better;

Posted by on 26 Sep. 2012

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4 out of 5
Pros: Great location, across the road from the Conrad and free shuttle to Bali Connection
Cons: No free airport transfer, charge USD$25 when you can arrange it with a taxi for USD$10
Staff are friendly and helpful, had a great time here.

Posted by on 21 Sep. 2012

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Renovations + Closures

The property is closed during April and May.

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Property Features

The Wangsa Benoa offers its guests an outdoor pool and a children's pool. Public spaces have free WiFi. You can enjoy a drink at the pool bar. An airport shuttle (available 24 hours) is available for a fee. Spa services, a terrace, and multilingual staff are also featured at the luxury The Wangsa Benoa. Limited free parking is available on a first-come, first-served basis. This 4.5-star Nusa Dua villa is smoke free.

  • 20 guestrooms or units
  • 2 levels
  • Bar by the pool
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Terrace
  • Garden
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking , Free RV, bus, truck parking , Parking (limited spaces)

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free valet parking, self parking, and RV/bus/truck parking

Room Amenities

The Wangsa Benoa offers 20 air-conditioned accommodations with private spa tubs and DVD players. Rooms open to balconies. Accommodations offer separate sitting areas. LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers, slippers, complimentary toiletries, and hair dryers. This Nusa Dua villa provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Housekeeping is provided daily.

  • Private hot tub
  • Private balcony
  • Sitting area
  • In-room dining (limited hours)
  • Private outdoor space
  • LCD television
  • Cable channels
  • Premium channels
  • DVD player
  • Refrigerator
  • Dishwasher
  • Coffee maker
  • Separate shower and tub
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7 AM to 10:00 AM.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a children's pool are on site.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 17
  • Check-in time ends at 2 AM

Special check-in instructions:

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 2:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at The Wangsa Benoa

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa and Mastercard. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays.

  • No cots (infant beds) available
  • No lifts
  • Service animals not allowed
  • Cash or credit card deposit required
  • Debit cards not accepted
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: IDR 70000 per person (approximately)
  • Airport shuttle fee: IDR 250000 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Wangsa Benoa
  • Wangsa Benoa Nusa Dua
  • Wangsa Benoa Villa
  • Wangsa Benoa Villa Nusa Dua
  • The Wangsa Benoa Villa
  • The Wangsa Benoa Nusa Dua
  • The Wangsa Benoa Villa Nusa Dua

You should know

  • The Wangsa Benoa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.