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4.5 out of 5

"Enjoyed my stay and Emily was an awesome hostess, nothing a problem, very knowledgeable and helpful. Norfolk is full of history and beautiful scenery. " More

By a verified traveller on Wed 14 Mar 2018

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Hotel Description

At The Polynesian Apartments you'll be within a 20-minute stroll of Queen Victoria's Garden and Cascade Reserve. Highlights at this aparthotel include an outdoor swimming pool, and in-room kitchenettes and balconies.

Each apartment is individually furnished and features a private yard, WiFi, and an LCD TV. In-room dining is easy with a kitchenette that comes equipped with a refrigerator, a microwave, and a stovetop. Nice touches to enhance your stay include free toiletries and premium bedding. A coffee/tea maker, a portable fan, and a hair dryer are also available. Limited housekeeping is available.

This aparthotel has a garden, barbecue grills, and a picnic area. Additionally, you'll find WiFi in public areas and laundry facilities. Continental breakfast is available daily. There's also free self parking, along with the convenience of a free airport shuttle.

Places within a 30-minute walk of this 3.5-star Norfolk Island aparthotel include Norfolk Island Botanic Garden and Cockpit Waterfall.

Apartment, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 4 Max


Bed Count 1 King Bed Maximum Occupancy 2 Max

Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Polynesian Apartments ratings based on 2 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Polynesian Apartments

Everyone (2)
4 out of 5

Close to town facilities,

Pros: Close to town, quiet location with valley views
Cons: Becoming dated but every thing you need is there to enjoy your holiday
Location: Close to Bowlo and shops
Enjoyed my stay and Emily was an awesome hostess, nothing a problem, very knowledgeable and helpful. Norfolk is full of history and beautiful scenery.

Posted by on 14 Mar. 2018

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Comment from Hotel Management

20 Mar. 2018 by Em

Many thanks for your wonderful review. We are so happy to hear that you not only enjoyed your stay with us but also loved our beautiful island home. It was a pleasure to have you stay with us. We hope to welcome you again some day soon.

5 out of 5

Great location, character hideaway

We had the pleasure of staying in the bungalow which is basic, but with everything you need in a great setting with a peaceful view. Emily is a fabulous host and the island is a treasure trove of unexpected delights... we would have loved to stay longer.

Posted by , from Sydney on 4 Mar. 2018

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Comment from Hotel Management

5 Mar. 2018 by Em

Thank you so much for your kind words Doris. It was lovely meeting you & Christa, it was a pleasure to have been your host & its wonderful how much you both have fallen in love with our beautiful island home, we hope to one day soon welcome you both back to Norfolk Island. Thanks again for choosing to stay with us at The Polynesian Apartments. Thanks fe awa (thanks for us).

About the The Polynesian Apartments

Location 23 New Cascade Road, Norfolk Island, 2899

Property Features

As a guest of The Polynesian Apartments, you'll find an outdoor pool, tour/ticket assistance, and barbecue grills. Public spaces have WiFi for a fee. A roundtrip airport shuttle is free at scheduled times. The Polynesian Apartments also features a garden, a picnic area, and laundry facilities. Free self parking is available.

  • 1 floor
  • 13 guestrooms or units
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Kitchenette
  • Laundry facilities
  • Refrigerator
  • Microwave


Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)


Free self parking


  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

The Polynesian Apartments offers 13 accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Each accommodation is individually furnished. Beds feature premium bedding. Accommodations at this 3.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries. In-room wireless Internet access is available for a surcharge. LCD televisions are featured in guestrooms. Housekeeping is offered on a limited basis and irons/ironing boards can be requested.

  • In-room kitchenette
  • Private balcony
  • Private outdoor space
  • LCD television
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower
  • Housekeeping (limited)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board available
  • Portable fan
  • Ensuite bathroom
  • Unique furnishings

Food & Drink

For a fee, guests can enjoy continental breakfast daily.

Hotel Policies


  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5 PM

Special check-in instructions:

The front desk is open daily from 9 AM - 5 PM. If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 9 AM - 5 PM.
Guests arriving after 5 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.


  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome


Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa and Mastercard.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Service animals are allowed
  • One child stays free
  • Staffed front desk


Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 50.00 per week

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 5.50 and AUD 7.00 per person (approximately)
  • Fee for in-room wireless Internet: AUD $10 (for 5 hours, rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Polynesian Apartments Apartment Norfolk Island
  • Polynesian Apartments Apartment
  • Polynesian Apartments Norfolk Island
  • Polynesian Apartments
  • The Polynesian Apartments Aparthotel
  • The Polynesian Apartments Norfolk Island
  • The Polynesian Apartments Aparthotel Norfolk Island
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.