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Hotel Description

A family-friendly stay in Akaigawa awaits you at Sheraton Hokkaido Kiroro Resort. You'll be 1.1 km (0.7 mi) from Kiroro Resort and 25.9 km (16.1 mi) from Otaru Canal. Highlights at this ski hotel include 2 restaurants, 2 indoor swimming pools, and an outdoor swimming pool.

All 140 rooms feature flat-screen TVs with DVD players, and you can enjoy free WiFi, coffee/tea makers, and safes. In-room dining is easy with amenities like refrigerators and room service. Nice touches to enhance your stay include slippers and premium bedding. Hair dryers, phones, and desks are also available.

The buffet restaurant, Rivierouge, serves international cuisine and is open for breakfast and dinner. Mountain Cafe & Bar is the hotel's own bar, serving drinks along with light fare. With ski-in ski-out access, there's more time for downhill skiing and cross-country skiing, and you'll find 8 outdoor tennis courts on site. Additionally, you'll find free WiFi in public areas, a 24-hour gym, and a spa tub. Buffet breakfast is available daily between 7 AM and 9:30 AM. There's also the convenience of free self parking.

With a stay at this 4-star Akaigawa hotel, you'll be 31.7 km (19.7 mi) from Otaru Aquarium and 35 km (21.8 mi) from Kokusai Ski Resort.

Standard Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$255* Per night/room 25 Jan. - 26 Jan.

Deluxe Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Suite, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Single Beds, Non Smoking (Japanese Room)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Grand Suite, 2 Single Beds, Non Smoking (Grande Room)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Sheraton Hokkaido Kiroro Resort ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sheraton Hokkaido Kiroro Resort

Everyone (1)
5 out of 5

Posted by on 22 Jan. 2020

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About the Sheraton Hokkaido Kiroro Resort

Location 650 Tokiwa, Akaigawa, Hokkaido 046-0593

Property Features

During the winter, enjoy onsite recreation like downhill skiing, cross-country skiing, and snowboarding and return when the snow melts for mountain biking and hiking. Soothe your muscles in the spa tub or take an invigorating swim in one of the 2 indoor swimming pools after a day on the slopes. Sheraton Hokkaido Kiroro Resort helps provide the perfect ski vacation with ski storage, skiing lessons, and ski equipment rentals. When the sun goes down, sip après-ski drinks in the hotel's bar. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. Public spaces have free WiFi. This ski hotel also offers karaoke, an outdoor pool, and a children's pool. You'll have access to the outdoor pool at a partner property. Free self parking is available. Smoking is allowed in designated areas at this 4-star Akaigawa hotel.

  • 140 guestrooms or units
  • 5 levels
  • 2 dining venues
  • Karaoke
  • Deli
  • Supervised kid's activities (surcharge)
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Game room or arcade
  • Gift shop
  • Newspapers in lobby (free)
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 2
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 8
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Miniature golf on site
  • Refrigerator
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Sheraton Hokkaido Kiroro Resort offers 140 air-conditioned accommodations with DVD players and safes. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, slippers, toilets with an electronic bidet, and hair dryers. This Akaigawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • DVD player
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Toilet with electronic bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 9:30 AM.

Rivierouge - This buffet restaurant specializes in international cuisine and serves breakfast and dinner.

Hokki - This restaurant specializes in Japanese cuisine and serves dinner only. Open daily.

Mountain Cafe & Bar - This bar serves light fare only. Open daily.

Lumiere - This café serves lunch only. Open daily.

POP - Onsite restaurant. Open daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for JPY 8701.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • No cots (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 2720 for adults and JPY 1800 for children (approximately)
  • Rollaway bed fee: JPY 8701.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sheraton Hokkaido Kiroro Resort Akaigawa
  • Sheraton Hokkaido Kiroro Resort
  • Sheraton Hokkaido Kiroro Akaigawa
  • Sheraton Hokkaido Kiroro
  • Sheraton Hokkaido Kiroro Resort Japan
  • Sheraton Hokkaido Kiroro
  • Sheraton Hokkaido Kiroro Resort Hotel
  • Sheraton Hokkaido Kiroro Resort Akaigawa
  • Sheraton Hokkaido Kiroro Resort Hotel Akaigawa

You should know

  • Pool access available from 3 PM to 9 PM.
  • Hot springs access available from 3:00 PM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.