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5.0 out of 5

"We absolutely loved our stay at Hakuba Springs. It was situated in a great location, it only took us 2 minutes to walk from the Happo One bus terminal ... " More

By a verified traveller on Fri 23 Mar 2018

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Hotel Description

Hakuba Springs Hotel places you steps from Hakuba Valley Ski Area and within a 10-minute stroll of Happo-one Adam Gondola. Highlights at this hotel include a restaurant, free self parking, and a free area shuttle.

Free WiFi, flat-screen TVs, and free local calls are featured in all 36 rooms. Nice touches include soaking tubs, slippers, and free toiletries. Refrigerators, hair dryers, and desks are also available.

At the hotel's own bar/lounge, you can stop for a drink. Additionally, you'll find free WiFi in public areas, laundry facilities, and ski storage. There's also the convenience of free train pick-up service.

Attractions within a 15-minute drive of this 3-star Hakuba hotel include Hakuba Goryu Ski Resort and Tsugaike Ski Resort.

Superior Double or Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$210* Per night/room 25 Feb. - 26 Feb.

Premier Double or Twin Room, 1 Bedroom

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Deluxe Triple Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Double or Twin Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hakuba Springs Hotel ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hakuba Springs Hotel

Everyone (1)
5 out of 5

In house onsen was life!!!

We absolutely loved our stay at Hakuba Springs. It was situated in a great location, it only took us 2 minutes to walk from the Happo One bus terminal (they will also come and collect you complimentary if you arrange it with them prior). The room was very spacious and we had a little window that we could open that overlooked the snow slopes and mountains. Room was also toasty and had the option to change the temperature with a control on the wall. The staff were all lovely and all of them spoke fluent English. The complimentary breaky was a great bonus too and provided us with the stamina we needed for skiing each day. I absolutely LOVED the in house onsen they had- it was the perfect way to ease those sore muscles after a full day of skiing. I also loved the sauna they had next to the onsen. If you like live music and you’re looking for a bit of a party place- definitely check out Jacks bar which is right next door. Had the best time ever here and will 100% be returning.

Posted by , from Clayfield, Brisbane on 23 Mar. 2018

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An area shuttle, a train station pick-up service, and a train station drop-off service are free. Tour/ticket assistance, multilingual staff, and ski storage are also featured at the business-friendly Hakuba Springs Hotel. Self parking is free. This 3-star Hakuba hotel is smoke free.

  • 36 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Ski equipment storage
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Hakuba Station (2.1 km / 1.3 mi)
  • Property shuttles: Free area shuttle and train station pick-up; airport shuttle
  • Parking: Free self parking

Room Amenities

Hakuba Springs Hotel offers 36 accommodations with slippers and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries. This Hakuba hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Deep soaking tub
  • Flat-screen television
  • Refrigerator
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Heating
  • Ensuite bathroom

Food & Drink

Onsite venue - This restaurant serves breakfast and dinner.

Spa Services

  • Indoor public bath (no mineral springs)
  • Yukata (Japanese robe)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7 AM - 10 PM. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7 AM - 10 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for JPY 3000.0 per day.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Property Registry Number – 第H21 18−18号
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: JPY 16900 per person
  • Crib (infant bed) fee: JPY 3000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hakuba Springs
  • Hakuba Springs Hotel Hotel
  • Hakuba Springs Hotel Hakuba
  • Hakuba Springs Hotel Hotel Hakuba

You should know

  • Hakuba Springs Hotel offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.