4/10 Poor
Eric
27 Jan 2025
Disliked: Room comfort
Very poor communication at checkout and very poor heating in the room after telling customer service to send somebody to fix it and they did and no difference. The TV was too small and the wrong position. The bed was nearby the sliding door with no room to get out of the bed. Also, the indoor pool and hot tub was in another building and you had to use another key to get in and they never told us that so we’re standing out in the cold wondering what the heck to do. I would not recommend the state at this hotel. I definitely won’t be back.
Eric
Stayed 3 nights in Jan 2025