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Shangri-La Barr Al Jissah, Muscat

5.0 star property
Luxury resort on the beach, with 2 outdoor pools

Photo gallery for Shangri-La Barr Al Jissah, Muscat

2 outdoor pools, open 6:00 AM to 7:00 PM, pool umbrellas, pool loungers
Beach/ocean view
Exterior
8 restaurants, lunch served
Sundeck

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Spa
  • Room service
  • Housekeeping
The current price is AU$405
includes taxes & fees
27 May - 28 May

Explore the area

Map
Barr Al Jissah, Po Box 644, Muscat, 100
  • Qantab Beach
    ‪8 min drive‬
  • Al-Bustan Palace
    ‪15 min drive‬
  • Muttrah Souq
    ‪21 min drive‬
  • Muscat (MCT-Muscat Intl.)
    ‪42 min drive‬

Room options

View all photos for Al Waha Superior, Twin Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Al Waha Superior, Twin Room, 2 Single Beds

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Separate bedroom
Premium bedding
  • 32 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Al Waha Superior, Room, 2 Single Beds, Sea View

Premium bedding, minibar, in-room safe, desk

Al Waha Superior, Room, 2 Single Beds, Sea View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Separate bedroom
Premium bedding
  • 32 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Al Bandar Deluxe, Room, 2 Single Beds, Sea View

Premium bedding, minibar, in-room safe, desk

Al Bandar Deluxe, Room, 2 Single Beds, Sea View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Separate bedroom
Premium bedding
  • 38 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Al Bandar Deluxe, Room, 2 Single Beds

Al Bandar Deluxe, Room, 2 Single Beds

Al Bandar Deluxe, Room, 2 Single Beds

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Separate bedroom
Premium bedding
  • 38 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 1 Bedroom (Al Waha)

Suite, 1 Bedroom (Al Waha)

Suite, 1 Bedroom (Al Waha)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
  • 68 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Al Bandar Deluxe, Room, 1 King Bed, Sea View

Premium bedding, minibar, in-room safe, desk

Al Bandar Deluxe, Room, 1 King Bed, Sea View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Separate bedroom
Premium bedding
  • 38 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Al Bandar Deluxe, Room, 1 King Bed

Al Bandar Deluxe, Room, 1 King Bed

Al Bandar Deluxe, Room, 1 King Bed

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Separate bedroom
Premium bedding
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed (Al Bandar)

Premier Room, 1 King Bed (Al Bandar)

Premier Room, 1 King Bed (Al Bandar)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Separate bedroom
Premium bedding
  • 51 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Sea View (Al Waha)

Executive Room, 1 King Bed, Sea View (Al Waha)

Executive Room, 1 King Bed, Sea View (Al Waha)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Separate bedroom
Premium bedding
  • 45 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 2 Bedrooms (Al Waha)

Premium bedding, minibar, in-room safe, desk

Family Room, 2 Bedrooms (Al Waha)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
3 bedrooms
Blackout curtains
  • 64 sq m
  • Sleeps 4
  • 1 King Bed and 2 Large Single Beds

View all photos for Al Waha Superior, Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Al Waha Superior, Room, 1 King Bed

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Separate bedroom
Premium bedding
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Al Waha Superior, Room, 1 King Bed, Sea View

Al Waha Superior, Room, 1 King Bed, Sea View

Al Waha Superior, Room, 1 King Bed, Sea View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Separate bedroom
Premium bedding
  • 32 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, Terrace (Al Bandar)

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds, Terrace (Al Bandar)

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Separate bedroom
Premium bedding
  • 38 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed, Terrace (Al Bandar)

Room, 1 King Bed, Terrace (Al Bandar)

Room, 1 King Bed, Terrace (Al Bandar)

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Separate bedroom
Premium bedding
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Al Bandar)

Suite, 1 King Bed (Al Bandar)

Suite, 1 King Bed (Al Bandar)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Separate bedroom
Premium bedding
  • 76 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

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Palette Muscat Al Bayrahaa

Al Maabilah
  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
4.2 out of 5, Very good, 14 reviews
The price is AU$32
includes taxes & fees
4 May - 5 May
Palette Muscat Al Bayrahaa

About the area

Muscat

A luxury stay in Muscat awaits you at Shangri-La Barr Al Jissah, Muscat. You'll be 6.5 km (4 mi) from Qantab Beach and 9.8 km (6.1 mi) from Al-Bustan Roundabout. Highlights at this beachfront resort include 8 restaurants, 2 outdoor swimming pools and a full-service spa. .A relaxing visit to Chi, The Spa can include deep-tissue massages, hot stone massages, aromatherapy and reflexology along with access to the sauna. The diner, Chow Mee, is open for dinner. With 2 poolside bars and 4 lounge bars to choose from, you can enjoy a drink at the resort. Spend the day at the beach where you'll find sunloungers, and enjoy the 2 outdoor tennis courts and marina. Business travelers can take advantage of meeting rooms and a business centre. Other amenities include free Wi-Fi in public areas, a gym and a lazy river. Each morning buffet breakfast is served between 7:00 AM and 10:30 AM. There's also free valet parking, along with the convenience of an area shuttle. .In proximity to this 5-property class Barr Al Jissah resort you'll find Muttrah Souq.
View more Resorts in MuscatOpens in a new window

What's nearby

  • Qantab Beach - 8 min drive - 6.5 km
  • Al-Bustan Palace - 15 min drive - 10.5 km
  • Qasr Al Alam Royal Palace - 20 min drive - 15.8 km
  • Muttrah Souq - 21 min drive - 19.6 km
  • Muttrah Corniche - 21 min drive - 16.7 km

Getting around

  • Muscat (MCT-Muscat Intl.) - 42 min drive

Restaurants

  • ‪Karak Tea - ‬15 min drive
  • ‪Sultan's Burger - ‬14 min drive
  • ‪Zuka Restaurant & Pool Bar - ‬6 min drive
  • ‪The Atrium Tea Lounge - ‬15 min drive
  • ‪breakfast@Samba - ‬10 min walk

About this property

Shangri-La Barr Al Jissah, Muscat

Luxury resort on the beach, with 2 outdoor pools
Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Shangri-La Barr Al Jissah, Muscat, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 8 restaurants on site, along with a coffee shop/cafΘ. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 4 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This luxury resort also offers a children's pool, outdoor tennis courts and a health club. You'll have access to the outdoor pool at a partner property. Self parking and valet parking are free.

  • 460 guestrooms or units
  • 4 levels
  • 2 buildings
  • 8 dining venues
  • 2 bars by the pool
  • 4 bars or lounges
  • Conference rooms
  • Built in 2005
  • Supervised kids' activities (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Coffee shop
Shangri-La Barr Al Jissah, Muscat offers 460 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Rooms open to balconies or patios. Beds feature premium bedding. This Muscat resort provides complimentary wireless Internet access. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and complimentary toiletries. Additionally, rooms include complimentary bottles of water and a hairdryer. Cots/infant beds (complimentary) and Rollaway/extra beds (surcharge) are also available. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Chi, The Spa has 12 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

Arabic, Azerbaijani, English, Filipino, French, German, Hindi, Indonesian, Italian, Russian, Spanish, Thai, Turkish

Similar properties

Aerial view

Al Bustan Palace, a Ritz-Carlton Hotel

  • On private beach
  • Pool
  • Spa
  • Kids pool
4.7 out of 5, Exceptional, 373 reviews
The price is AU$446
includes taxes & fees
15 May - 16 May
Al Bustan Palace, a Ritz-Carlton Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Area shuttle
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: OMR 14 per person
  • 2 poolside bars
  • 4 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Al Tanoor
  • Bait Al Bahr
  • Capri Court
  • Chow Mee
  • Samba

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/game room
  • Art gallery
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fishing
  • Fitness classes
  • Full-service spa
  • Health club
  • Kayaking
  • Lazy river
  • Library
  • Mini golf
  • Outdoor pool (guest access)
  • Paddleboard
  • Pilates classes
  • Playground
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Shopping centre
  • Steam room
  • Table tennis
  • Tennis lessons
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free cot
  • Laundry facilities
  • Lazy river
  • Mini golf
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Tarassud+ mobile app before check-in
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Guests age 18 and older are required to download the Tarassud+ app to their smartphone or tablet. The app must be presented at check-in along with photo identification.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for OMR 20.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: OMR 80
  • New Year's Eve (31 December) Gala Dinner per child: OMR 40 (from 6 to 12 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately OMR 14 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: OMR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 18 and over.

We should mention

  • Pool access available from 6:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Al Jissah Resort
Barr Al Jissah Resort
Jissah
Shangri-La's Barr Al Jissah
Shangri-La's Barr Al Jissah Muscat
Shangri-La's Barr Al Jissah Resort
Shangri-La's Barr Al Jissah Resort Muscat
Shangri-La Barr Al Jissah Resort Muscat
Shangri-La Barr Al Jissah Resort
Shangri-La Barr Al Jissah Muscat
Shangri-La Barr Al Jissah
Shangri La Barr Al Jissah Resort Spa
Shangri La's Barr Al Jissah Resort Spa
Shangri Barr Al Jissah, Muscat
Shangri La Barr Al Jissah Resort Spa
Shangri-La Barr Al Jissah, Muscat Resort
Shangri-La Barr Al Jissah, Muscat Muscat
Shangri-La Barr Al Jissah, Muscat Resort Muscat

Frequently asked questions

What is the cancellation policy at Shangri-La Barr Al Jissah, Muscat?

Shangri-La Barr Al Jissah, Muscat offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Shangri-La Barr Al Jissah, Muscat?

As of 1 May 2025, prices found for a 1-night stay for 2 adults at Shangri-La Barr Al Jissah, Muscat on 27 May 2025 start from AU$404.7, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Shangri-La Barr Al Jissah, Muscat?

Yep, Shangri-La Barr Al Jissah, Muscat has a free self car park and free valet parking.

Are there any beaches close to Shangri-La Barr Al Jissah, Muscat?

The closest beach to Shangri-La Barr Al Jissah, Muscat is Qantab Beach (3.1 km).

Is there a spa on site at Shangri-La Barr Al Jissah, Muscat?

Yep, Chi, The Spa is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as sports massages.

Does Shangri-La Barr Al Jissah, Muscat have a pool?

Shangri-La Barr Al Jissah, Muscat has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars. The pool is open 6:00 AM to 7:00 PM.

Does Shangri-La Barr Al Jissah, Muscat have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Shangri-La Barr Al Jissah, Muscat?

Shangri-La Barr Al Jissah, Muscat features 2 poolside bars, 2 outdoor pools and a full-service spa. All guestrooms come with deep soaking tubs, premium bedding and 24-hour room service.

What makes Shangri-La Barr Al Jissah, Muscat a romantic place to stay?

Couples spa treatments and beachfront dining, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Shangri-La Barr Al Jissah, Muscat.

Is Shangri-La Barr Al Jissah, Muscat family-friendly?

You bet! With amenities such as a children's pool and supervised childcare, as well as free infant beds in the guestrooms, it's no surprise that Shangri-La Barr Al Jissah, Muscat is a hit with families.

Are there hot tubs in the rooms at Shangri-La Barr Al Jissah, Muscat?

No, but there are deep-soaking baths in the guestrooms.

Does Shangri-La Barr Al Jissah, Muscat serve breakfast?

Yep, buffet breakfast is offered daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Shangri-La Barr Al Jissah, Muscat?

No, Shangri-La Barr Al Jissah, Muscat does not offer an airport shuttle service.

Is there a bar or restaurant at Shangri-La Barr Al Jissah, Muscat?

Relax with a coldie at the 2 poolside bars or 4 lounge bars, and grab a meal at Shangri-La Barr Al Jissah, Muscat's 8 restaurants.

What time are check-in & check-out at Shangri-La Barr Al Jissah, Muscat?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Shangri-La Barr Al Jissah, Muscat?

No, pets are not allowed.

Shangri-La Barr Al Jissah, Muscat Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 623 out of 1001 reviews
Rating 8 - Good. 274 out of 1001 reviews
Rating 6 - Okay. 63 out of 1001 reviews
Rating 4 - Poor. 25 out of 1001 reviews
Rating 2 - Terrible. 16 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Henrique

Disliked: Staff & service, property conditions & facilities
There are 3 different hotels within the property. Didn’t realize it at booking. Not a 5 star hotel.
Stayed 2 nights in Jan 2025

4/10 Poor

Melissa

Stayed 4 nights in Jan 2025

6/10 Okay

Nicole E

Travelled with family, Travelled with family and small children
Liked: Cleanliness
This hotel has a spectacular location but feels a little dated and tired. The rooms are comfortable but need a remodel to keep up with the rest of the UAE luxury experince. The food is ok but fairly mid for what you pay (the prices are very high, feels like airport rules as there are no other choices nearby) the amenities eg gym, tennis courts, pool and lazy river are great. I think the kids club needs a revamp, feel more like babysitting vs a kids club experience. I would have loved it to have more of an Oman vibe, felt like any hotel around the world. I do think any luxury hotel brand that comes from the UAE will outpace this place very quickly if they dont update. I strongly recommend getting a cab to Oman Mall, great shopping and food choices. Snow Oman was a must do experience, especially to have dinner with the penguins, it was a highlight of the whole trip. Would visit Oman again but maybe find a different luxury hotel next time.
Stayed 5 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay in Shangri-La

Weather was great for December. Staff was super nice. Location is excellent. Good snorkeling and other water sports.
Stayed 7 nights in Dec 2024

6/10 Okay

Lisa

Stayed 4 nights in Aug 2024

10/10 Excellent

Marion

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Great stay.

Had a great stay here. Staff was helpful and friendly and the breakfast buffet was lovely.
Stayed 4 nights in Aug 2024

8/10 Good

Ghaith

Stayed 2 nights in Aug 2024

10/10 Excellent

Rajinder

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel was amazing with the best staff ever, every attention to detail was catered. However it did get boring only eating in the same restaurant every night. There were no evening activities on offer so be prepared for many early nights. On the upside - the gym and spa is fantastic.
Stayed 7 nights in Jul 2024

10/10 Excellent

Lonnie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it

We loved it!! The staff was amazing, food was great and the room was very nice
Stayed 2 nights in Jul 2024

10/10 Excellent

Jaewoong

Stayed 1 night in Jun 2024

10/10 Excellent

Raymond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, loved it
Stayed 1 night in May 2024

10/10 Excellent

karthik

Stayed 2 nights in May 2024

10/10 Excellent

Alya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly a stunningly beautiful hotel with the best service I’ve ever received. An unforgettable experience. Worth every penny since you get a lot. I will be back and also will be telling all my friends about the Al Husn.
Stayed 2 nights in May 2024

10/10 Excellent

Wafa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach was really nice I had an issue regarding the return of my security deposit, it took a whole month
Stayed 3 nights in Jan 2024

10/10 Excellent

Karolina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, great People but it's pricetag is quite expensive
Stayed 12 nights in Apr 2024

10/10 Excellent

Tran Khanh

Stayed 2 nights in Apr 2024

10/10 Excellent

Ibrahim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Attentive staff. Highly recommend!
Stayed 7 nights in Apr 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Mar 2024

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed myself. The complex is amazing. The food is always good. One problem. The flies n the mosquitoes were very bad. I had to get an allergy injection from the onsite clinic after the normal allergy meds didn’t help the pain swelling n itching. So if you come to this property make sure you bring mosquito repellent and allergy medications.
Stayed 5 nights in Mar 2024

4/10 Poor

Brian

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

HOTEL DOES NOT HONOR ONEKEY BENEFITS

I booked a trip here recently and was entitled to a free room upgrade and food/beverage credit as promised by hotels.com. Neither were honored at check in or in subsequent follow up (not sure if this is the hotel or hotel.com's fault), but it is all the more egregious because I was aggressively "upsold" to a bigger room for a fee upon check-in, so clearly the upgrade was available. The good: Most of the staff very polite and friendly. The dining options were good and varied. The outdoor features of the property are generally well maintained. The price is reasonable, but just know this is in no way a 5-star resort, perhaps 3-4. The ugly: While the (paid-for upgraded) room was spacious, it was SEVERELY dated and not worthy of the Shangri-La brand. The couches and chairs showed many signs of scratches and wear. There were no updated plug-in connections for USB, etc. that you will now commonly find at lesser quality properties.
Stayed 3 nights in Mar 2024

8/10 Good

Abdullah

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Beautiful place
Stayed 1 night in Mar 2024

6/10 Okay

Neel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely property location and clean rooms sadly the VIP perk of the room upgrade was not honoured . Bait al Bahar seafood was was absolutely outstanding on two occasions
Stayed 3 nights in Feb 2024

8/10 Good

Niko

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Great value for a family vacation in Muscat

The hotel is really good and is one of the best value offers for a family vacation in Muscat. The facilities are really good in terms of the pools and beach. Food is good quality, while the kids portions could be 20% bigger compared to what is usually served in the UAE for example. Wifi works well except some social media like Telegraph is blocked.
Stayed 2 nights in Feb 2024

8/10 Good

Carolyn

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024