Skip to main content
Beginning of main content
3.6 out of 5

"Fantastic view of the bluff from our room and the main dining deck which is very popular for pre dinner drinks and a great experience. Easy walk to th ... " More

By a verified traveller on Mon 18 Jul 2022

Enter dates to see availability

Hotel Description

At Discovery Parks – Glen Helen you'll be within steps of Tjoritja-West MacDonnell National Park and Glen Helen Gorge. Highlights at this hotel include a restaurant, an outdoor swimming pool, and free self parking.

The restaurant, Namatjira Gallery, serves local cuisine and is open for dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Additionally, you'll find a snack bar/deli and laundry facilities. Buffet breakfast is available daily between 7 AM and 9:30 AM.

Sights within a 20-minute drive of this 3-star Mount Zeil hotel include Ormiston Gorge and Larapinta Trail Section 10 Trailhead.

Standard Room-Sleeps 2 (Escarpment View)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$246* Per night/room 4 Nov. - 5 Nov.

Standard Room - Sleeps 3

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Room- Sleeps 4

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Discovery Parks – Glen Helen ratings based on 37 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Discovery Parks – Glen Helen

Everyone (21) Couples (10) Family (6)
4 out of 5
Fantastic view of the bluff from our room and the main dining deck which is very popular for pre dinner drinks and a great experience. Easy walk to the very scenic Glen Helen Gorge. Staff friendly and efficient. Room was comfortable and well appointed and modern. Only downside was the huge gap around the door which let the night cold compete with the air con. If you venture outside at night the sounds of tens of air cons competing with the porous doors to retain heat is matched by the throb of the diesel generator trying to keep up. The light pollution is a particular concern with garish fluorescent lights leaking light to the sky, so to look at the amazing stars out here you have to get in the car and drive several k’s down the road to appreciate this amazing spectacle Of particular concern though is the huge floodlight that points toward the gorge wall still blaring at two am and causing untold disruption to the wildlife there. Nobody to watch it - even if it was appropriate, so why? It would be great if management joined the 21st century in ecology and energy conservation which would make A great venue truly amazing.

Posted by on 18 Jul. 2022

Was this review helpful to you?
4 out of 5
Was really disappointed that even after I’d emailed the business 6 weeks ago and let them know their website and advertising was misleading- website indicated the park was located in Alice Springs that this was not amended. I requested a menu 2 days before we arrived to sort out whether we would self cater at all and then opted not as the 3 course menu option looked like really good value but then when we arrived 2 days later the staff knew nothing about this menu option. Likewise opted not to buy more bottled water as it was supposedly provided but this too was not available. There was no apology or options offered for these issues which I thought when you were paying $270 per night for a very basic room, there might have been. Would recommend requesting a room away from the generator side of the property as many of the bathroom windows don’t close properly and the noise is quite loud overnight

Posted by on 14 Jun. 2022

Was this review helpful to you?
1 out of 5

Posted by on 10 Apr. 2022

Was this review helpful to you?
3 out of 5

Posted by on 28 Nov. 2019

Was this review helpful to you?
4 out of 5
Very nice and clean. Bathroom surprisingly spacious though the sliding door could be a little bigger to allow for complete closure

Posted by , from Hermannsburg on 29 Sep. 2019

Was this review helpful to you?
3 out of 5
At the outset, this property is in a magnificent location, with views over Glen Helen Gorge and easy access down to the river/gorge to swim. And it offers a great restaurant and outdoor area to enjoy your meal and a drink whilst soaking in the view! Given the remote location, we were grateful to have a spot with clean facilities and a private bathroom for 3 adults, so we could take our time to truly enjoy the West McDonnells and before returning back to Alice via Hermannsberg. Another plus is the room included a generous buffet breakfast. We stayed in a family room - and the room although very basic, was perfectly clean and comfortable. Our only annoyance was the location of a very loud generator for the complex, which was under15m from our room. We understand that it is a privilege to enjoy power in such a location, but even with bathroom window closed we needed ear plugs to sleep. I'd try to book an Escarpment Room (if you are a couple) - as these rooms are a little further from the generator. I'd hope that management notes my comments and tries to re-locate the generator if at all possible. Campgrounds are also far away from the generator, fyi!

Posted by on 1 May 2019

Was this review helpful to you?
3 out of 5

Posted by on 20 Mar. 2019

Was this review helpful to you?
Comment from Hotel Management

2 Apr. 2019 by Wynona - Reservations

Thanks for staying with us. We appreciate your feedback!

3 out of 5
Great location, however the place looks very tired and run down. It is also very overpriced! The kitchen facilities are completely unusable (filthy and in terrible condition). It is a shame as the lodge has a lot of potential.

Posted by on 9 Jan. 2019

Was this review helpful to you?
Comment from Hotel Management

25 Jan. 2019 by Wynona

Thanks for staying with us. We appreciate your feedback!

4 out of 5
Clean and comfy room in a beautiful location and dinner was delicious.

Posted by , from Alice Springs on 23 Nov. 2018

Was this review helpful to you?
Comment from Hotel Management

9 Dec. 2018 by Wynona - Reservations

Thank you for visiting Glen Helen Lodge. We appreciate your feedback!

4 out of 5
Beautiful location and good for the basics. Meal was great too

Posted by on 6 Sep. 2018

Was this review helpful to you?
Comment from Hotel Management

9 Oct. 2018 by Wynona

Thanks for staying with us. We appreciate your feedback!

About the Discovery Parks – Glen Helen

Location Namatjira Drive, Mount Zeil, NT 0872

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. An outdoor pool, tour/ticket assistance, and barbecue grills are also featured at Discovery Parks – Glen Helen. Self parking is free. Smoking is allowed in designated areas at this 3-star Mount Zeil hotel.

  • 1 floor
  • 25 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • ATM
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Discovery Parks – Glen Helen offers 25 air-conditioned accommodations with complimentary bottled water. Housekeeping is provided daily.

  • Refrigerator
  • Housekeeping (daily)
  • Air conditioning

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 9:30 AM.

Namatjira Gallery - This restaurant specializes in local cuisine and serves dinner only.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 7:00 PM

Special check-in instructions:

The front desk is open daily from 7:00 AM - 7:00 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 7:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place and guests are provided with hand sanitizer. Contactless check-in is available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Security system
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are not available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 28.75 and AUD 28.75 for adults, AUD 28.75 and AUD 28.75 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Glen Helen Lodge Mount Zeil
  • Glen Helen Mount Zeil
  • Glen Helen Homestead
url importing http://www.wotif.com/Mount-Zeil-Hotels-Discovery-Parks-–-Glen-Helen.h1142053-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Mount-Zeil-Hotels-Discovery-Parks-–-Glen-Helen.h1142053-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspException: Problem accessing the absolute URL "http://www.wotif.com/Mount-Zeil-Hotels-Discovery-Parks-–-Glen-Helen.h1142053-p2.Hotel-Reviews?rm1=a2&". java.io.IOException: Server returned HTTP response code: 400 for URL: http://www.wotif.com/Mount-Zeil-Hotels-Discovery-Parks-–-Glen-Helen.h1142053-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.